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SurveyMonkey vs UKG Pro Comparison

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Overview

Category Leaders

Trusted by 98% of the Fortune 500 and used in over 350,000 organizations, SurveyMonkey’s People Powered Data platform gives...

Category Leaders

UKG Pro puts people at the center of your strategy to drive cultures of trust and belonging. From HR and payroll to talent...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

25

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

9.8K

5

4

3

2

1

6.4K

2.8K

473

78

41

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.3

524

5

4

3

2

1

268

167

65

11

13

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

Pros

Happy using surveymonkey, once I prepared office Christmas party and I used it to create a voting platform to present funny awards to the employees.
I love survey monkey I feel this is one of the best survey software out there. The setup process is very fast and seamless.
Customization on this platform is really fantastic and everything is so easily customizable, the user interface is slick and clean and very friendly looking.

Pros

Their report writing is great and they have lots of free classes that will help you with this. The payroll and hr software is easy to navigate and customizable.
The functionality of the system overall - how each module works with each other, and the fact that I can customize it to my needs myself as we change. The ease of use and training are outstanding.
The support team we have now is incredibly responsive to our requests and the functions in UltiPro have improved the quality of our internal processes. When there have been issues with support, etc.

Cons

The company's take on my dilemma was - "Pay for it" and you'll get the information you need. In my opinion they shouldn't bother having a free version of this software if it functions that poorly.
And completing would give you typically anywhere between 0.5-2. All surveys initially start with a few boring routine questions, which make you pissed off.
There should be more protection factors when approving registrations and preventing fraud.

Cons

It takes months and months of training and practice and making mistake after mistake to figure out the basics of how to build reports.
At our workplace, sometimes the punches are not recorded on the employee station, causing problems with hours because it does not register them.
Dislike having to change my password so frequently.
  • Vendor responds to reviews
  • Last review15 days ago
  • Vendor responds to reviews
  • Last review8 days ago

Key features

  • Total features54
  • 360 Degree Feedback
  • 401(k) Tracking
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Ad hoc Reporting
  • Alerts/Notifications
  • Applicant Tracking
  • Approval Process Control
  • Assessment Management
  • Attendance Management
  • Attendance Tracking
  • Availability Management
  • Background Screening
  • Benchmarking
  • Benefits Dashboard
  • Benefits Management
  • Billing & Invoicing
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Candidate Management
  • Career Development
  • Check Printing
  • Clock In/Out
  • Collaboration Tools
  • Commenting/Notes
  • Compensation Management
  • Competency Management
  • Compliance Management
  • Compliance Tracking
  • Conditional Logic
  • Configurable Workflow
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Visualization
  • Direct Deposit
  • Document Management
  • Drag & Drop
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Electronic Signature
  • Email Distribution
  • Email Management
  • Email Marketing
  • Employee Database
  • Employee Engagement
  • Employee Handbook
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Reward Programs
  • Employee Scheduling
  • Employee Self Service
  • Engagement Tracking
  • FMLA Administration
  • Feedback Management
  • For Accountants
  • For Cloud
  • Goal Management
  • Goal Setting/Tracking
  • Individual Development Plans
  • Internal HR
  • Interview Management
  • Interview Scheduling
  • Job Application Management
  • Job Description Management
  • Job Posting
  • Job Requisition
  • Labor Forecasting
  • Learning & Development
  • Learning Management
  • Leave Tracking
  • Live Results Sharing
  • Mobile Access
  • Mobile Survey
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Country
  • Multi-Language
  • Multi-State
  • NPS Survey Structure
  • Negative Feedback Management
  • Offline Response Collection
  • Onboarding
  • Online Benefits Enrollment
  • Online Polling
  • Online Time Clock
  • Organizational Charting
  • Orientation Workflow Management
  • Payroll Management
  • Payroll Reporting
  • Performance Appraisal
  • Performance Management
  • Performance Metrics
  • Performance Review Management
  • Progress Tracking
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Real Time Analytics
  • Real Time Data
  • Recruitment Management
  • Reference Checking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resume Parsing
  • Resume Search
  • SSL Security
  • Search/Filter
  • Self Service Data Preparation
  • Self Service Portal
  • Self-Service Content Curation
  • Sentiment Analysis
  • Shift Swapping
  • Sick Leave Tracking
  • Skills Assessment
  • Skills Tracking
  • Skip Logic
  • Social Media Integration
  • Succession Management
  • Succession Planning
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Tax Compliance
  • Template Management
  • Third Party Integrations
  • Time Off Management
  • Time Off Requests
  • Timesheet Management
  • Training Management
  • Trend Analysis
  • URL Customization
  • Vacation/Leave Tracking
  • Variable Workforce
  • Visual Analytics
  • W-2 Preparation
  • Wage Garnishment
  • Web-based Deployment
  • Workflow Management
  • Total features115
  • 360 Degree Feedback
  • 401(k) Tracking
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Ad hoc Reporting
  • Alerts/Notifications
  • Applicant Tracking
  • Approval Process Control
  • Assessment Management
  • Attendance Management
  • Attendance Tracking
  • Availability Management
  • Background Screening
  • Benchmarking
  • Benefits Dashboard
  • Benefits Management
  • Billing & Invoicing
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Candidate Management
  • Career Development
  • Check Printing
  • Clock In/Out
  • Collaboration Tools
  • Commenting/Notes
  • Compensation Management
  • Competency Management
  • Compliance Management
  • Compliance Tracking
  • Conditional Logic
  • Configurable Workflow
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Analysis Tools
  • Data Import/Export
  • Data Visualization
  • Direct Deposit
  • Document Management
  • Drag & Drop
  • E-Verify/I-9 Forms
  • Electronic Forms
  • Electronic Signature
  • Email Distribution
  • Email Management
  • Email Marketing
  • Employee Database
  • Employee Engagement
  • Employee Handbook
  • Employee Management
  • Employee Onboarding
  • Employee Portal
  • Employee Profiles
  • Employee Reward Programs
  • Employee Scheduling
  • Employee Self Service
  • Engagement Tracking
  • FMLA Administration
  • Feedback Management
  • For Accountants
  • For Cloud
  • Goal Management
  • Goal Setting/Tracking
  • Individual Development Plans
  • Internal HR
  • Interview Management
  • Interview Scheduling
  • Job Application Management
  • Job Description Management
  • Job Posting
  • Job Requisition
  • Labor Forecasting
  • Learning & Development
  • Learning Management
  • Leave Tracking
  • Live Results Sharing
  • Mobile Access
  • Mobile Survey
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Country
  • Multi-Language
  • Multi-State
  • NPS Survey Structure
  • Negative Feedback Management
  • Offline Response Collection
  • Onboarding
  • Online Benefits Enrollment
  • Online Polling
  • Online Time Clock
  • Organizational Charting
  • Orientation Workflow Management
  • Payroll Management
  • Payroll Reporting
  • Performance Appraisal
  • Performance Management
  • Performance Metrics
  • Performance Review Management
  • Progress Tracking
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Real Time Analytics
  • Real Time Data
  • Recruitment Management
  • Reference Checking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resume Parsing
  • Resume Search
  • SSL Security
  • Search/Filter
  • Self Service Data Preparation
  • Self Service Portal
  • Self-Service Content Curation
  • Sentiment Analysis
  • Shift Swapping
  • Sick Leave Tracking
  • Skills Assessment
  • Skills Tracking
  • Skip Logic
  • Social Media Integration
  • Succession Management
  • Succession Planning
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Tax Compliance
  • Template Management
  • Third Party Integrations
  • Time Off Management
  • Time Off Requests
  • Timesheet Management
  • Training Management
  • Trend Analysis
  • URL Customization
  • Vacation/Leave Tracking
  • Variable Workforce
  • Visual Analytics
  • W-2 Preparation
  • Wage Garnishment
  • Web-based Deployment
  • Workflow Management

Integrations

  • Total integrations221
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations115
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

DJ
AvatarImg

David J.

Internet, self-employed

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Survey

Reviewed 3 years ago
Pros

It's interactiveness, question and answer pro

Cons

Voicenotes can be added to enhance feed back and make customers support interesting

AvatarImg
AvatarImg

Courtney S.

Consumer Services, 501-1,000 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Best survey site

Reviewed 5 years ago
Pros

It’s a user friendly and easy to navigate.

Cons

Some pro features should be available to the free version.

MM
AvatarImg

Margaret M.

Health, Wellness and Fitness, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Everything needs a survey these days....

Reviewed 4 years ago

Use it all the time for every survey.

Pros

Easy, flexible, cost-effective, versatile .... everything you want in a survey application.

Cons

Pro version quite complicated as have loaded it with options.

EP
AvatarImg

Ebonny P.

Hospital & Health Care, 1,001-5,000 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Get software

Reviewed a year ago
Pros

Easy to use and the automatic switch to next question

Cons

N/A nothing i could point out as a con vs pro

AR
AvatarImg

Verified reviewer

Computer & Network Security, 1-10 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Good online platform to create Survey

Reviewed 5 years ago

My overall experience with SurveyMonkey is very good and I recommend using pro version.

Pros

It's an easy to use online platform which can create Survey just drag and drop options. Users allows to customized all the interfaces and questions as much as they want and it can use to professional Survey.

Cons

Number of questions and Survey are limited in the free version.

AvatarImg
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Mike F.

Sports, self-employed

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SurveyMonkey logo

SurveyMonkey

SurveyMonkey is the Top Banana in my book!

Reviewed 5 years ago

I've been using SurveyMonkey off and on for probably 10 years. I've had both the FREE and PRO accounts, and the PRO is certainly worth the investment depending on your needs. The limitations with the Free account will become quickly apparent, so if your company or project is data driven and going to be conducting multiple surveys a month, the PRO account is a no-brainer.

Pros

Survey Monkey has one of the most simple, straightforward user interfaces imaginable. It's incredibly easy to navigate, and with a few clicks you'll have a custom survey in no time. Perhaps the best part, if you don't need fancy design specification or advanced analytics, you get it all for free.

Cons

There's very limited design features available in the free platform, and even with a paid subscription, you still aren't getting anything too fancy. It's going to be a chunky block by block survey regardless. It also limits the amount of surveys/responses you can get with a free.

AR
AvatarImg

Verified reviewer

Marketing and Advertising, self-employed

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Great!

Reviewed 4 years ago
Pros

Super easy and fast to set up and send surveys!

Cons

I haven't found anything I don't like. I have not used the pro version

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Magdaline g.

Information Technology and Services, 51-200 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Great Survey Tool

Reviewed 5 years ago

SurveyMonkey has been a great tool in our workplace especially when it comes to giving feedback. My colleagues and I are able to air our opinions without fear due to the anonymous responses. It is very useful as the feedback helps to improve on certain aspects in the office. We also use it to determine the areas that require improvement from our trainees which is very critical.

Pros

SurveyMonkey is one great survey tools for anyone who is undertaking a simple project. The platform offers templates which simplify one’s work and in addition to this one views the results anonymously.it is also user-friendly.

Cons

Without a pro Login one does not access all features such as the translation capability

RF
AvatarImg

Rylee F.

Education Management, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Great Survey Tool

Reviewed 5 years ago
Pros

I like that you can create your own surveys and share those with people. It’s great for research/professional development.

Cons

You have to pay for the Pro Sign Up to have access to more features.

MO
AvatarImg

Mikaela O.

Higher Education, 5,001-10,000 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

SurveyMonkey logo

SurveyMonkey

Poor customer service

Reviewed 3 years ago

Extremely dissatisfying. I will never be using or recommending survey monkey again. I will be actively discouraging everyone I know to use other services.

Pros

I’m deeply unhappy with their product so I would not like to write a pro.

Cons

I had an issue with a product I was charged for and their response in essence was pretty much too bad. I am deeply dissatisfied and I will be taking my business along with my honours, masters, and PhD students elsewhere. I will be strongly encouraging all my colleagues to do the same. I will also be removing from my undergraduate program survey monkey as a preferred choice for survey delivery.

AR
AvatarImg

Verified reviewer

Higher Education, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Meeting Feedback with Survey Monkey

Reviewed 5 years ago
Pros

SurveyMonkey is the ideal way to receive follow-up impressions from meeting or presentation attendees. After a meeting of medical trainees, feedback concerning the effectiveness of the meeting and its components were submitted and easily analyzed via SurveyMonkey. It is easy for the administrator to create the survey and simple for the responder to fill out the online questionnaire. Analyzing the results is straightforward. For the best feature availability, Pro is recommended. There are team discounts if a workplace team needs to set up this system.

Cons

To get full access to the website and the analytics, a "Pro" version is required. One of the benefits of SurveyMonkey is that many features are free. However, for those with more advanced analytic and survey requirements, Pro will be a necessity.

AR
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Verified reviewer

Higher Education, 1,001-5,000 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Survey Monkey is a very useful tool

Reviewed 5 years ago

I am able to communicate effectively with a large number of my colleagues and collect data without it being burdensome.

Pros

I like Survey Monkey for its ability to provide full functionality without feeling complicated or without it taking too long to build the survey you need.

Cons

Survey Monkey pushes a little too hard to get you to sign up for the pro version.

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Jordan B.

Package/Freight Delivery, 51-200 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Easy Survey Service

Reviewed 5 years ago
Pros

Making a nice survey to send to customers was easy. the pro version with multiple languages was helpful

Cons

The cost to have multiple versions was only for an annual license which is expensive versus a monthly.

AR
AvatarImg

Verified reviewer

Transportation/Trucking/Railroad, 10,001+ employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

SurveyMonkey logo

SurveyMonkey

SurveyMonkey a quite good survey tool, but not the best

Reviewed 3 years ago

For time to time usage it's ok with free account, but if you want to send it to more users you need to pay or if you want to remove logo you need to pay, if you in general want MORE - you need to pay.

Pros

It's intuitive, user-friendly site. With pro subscription you get remove the logo or place yours. That's fine.

Cons

You can't really sent mass surveys to users, you can import the list of users, but automation is quite hard to achieve.

AR
AvatarImg

Verified reviewer

Consumer Goods, 51-200 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Great Survey Software

Reviewed 5 years ago

Very happy overall, will use again!

Pros

Very easy to use and use friendly for a dynamic and easy experience

Cons

Unless you upgrade to the pro version it doesn't let you export information as much as I'd hoped.

AR
AvatarImg

Verified reviewer

Computer Software, 501-1,000 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SurveyMonkey logo

SurveyMonkey

The best survey tool out there!

Reviewed 4 years ago

SurveyMonkey is a no-brainer survey tool to have in your arsenal!

Pros

SurveyMonkey has great built-in features for the free version, and even better features on Pro. We love Surveymonkey!

Cons

There is a learning curve for some of the Pro features, but people seem to catch on pretty quickly.

sd
AvatarImg

sofie d.

Design, 1-10 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Best survey service

Reviewed 5 years ago

It has helped me to find out the opinion of my customers very easily, it is the only tool I use that I trust when I need to create a survey.

Pros

It is very easy to use, and it has many tools to create efficient​ surveys.

Cons

The pro features are a bit expensive even if they give you a lot of features to be used​.

AR
AvatarImg

Verified reviewer

Nonprofit Organization Management, 11-50 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SurveyMonkey logo

SurveyMonkey

On Survey Monkey

Reviewed 3 years ago

Very very satisfied. I've been using the program in many different ways for different jobs and it is very versatile.

Pros

Survey Monkey is one of the fastest ways to create a poll or questionnaire about any topic. It is extremely useful for data analysis.

Cons

Unfortunately, the pro version of the software is a bit better, but also more expensive then the free version.

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Joe B.

Oil & Energy, 5,001-10,000 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Survey Creation and Sharing

Reviewed 5 years ago

Helps a lot in collecting feedback from users and easy to collate and analyze the data.

Pros

Very easy to create surveys, support is pro active and templates are very usable. Easy to navigate and user friendly.

Cons

Can be misused by someone, no data protection or password protection option.

SC
AvatarImg

Shannon C.

Mental Health Care, 501-1,000 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Good Product!

Reviewed 3 years ago
Pros

Overall, this is a good product. The biggest pro of this software is the ease of use and ability to easily share with others to complete the survey. Additionally, another pro of this software is it keeps the publisher up to date with the results of the survey, completion rate, and time.

Cons

What I liked least about this software is the about edits options, which can become confusing. However, once the users as an understanding of the software it becomes easier to navigate.

KB
AvatarImg

Kelly B.

Real Estate, 11-50 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Not My Favorite

Reviewed 4 years ago

The cite is legit and it is easy to use. However, it is definitely not my favorite out of survey cites out there.

Pros

The obvious pro about Survey Monkey is that you can earn money by simply giving your opinion on products and services.

Cons

I think the main con I saw was that I had a hard time qualifying for any of the surveys. Once I got to the amount I could cash out at, I didn't do another survey.

AR
AvatarImg

Verified reviewer

Utilities,

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Great tool for information gathering

Reviewed 5 years ago

Great for a quick survey, basic features are easy to use.

Pros

I like the amount of types of questions included, if you're creating a basic survey it's really easy and quick.

Cons

There's loads of features to use if you have a pro account. I've used Survey Monkey a number of times, mainly for post event feedback and you used to be able to download the results for free, now you have to have a pro account so any analysis needs to be done online.

DG
AvatarImg

Dan G.

Construction, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Know what your customer's want

Reviewed 5 years ago
Pros

This allows me to know what customers are thinking about our goods and service

Cons

Finding out that customers agree on the things they dislike (this is more of a Pro, but it is hard to read)

MD
AvatarImg

Matija D.

Higher Education, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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SurveyMonkey

Gold standard tool for online survey

Reviewed a year ago

It is straightforward tool for collecting feedback with easy to read your responses. Alternatives are coming close with more options and the design.

Pros

Easy to start your basic surveys and to embed to the website.

Cons

All interesting tools need upgrade to pro version at high price tag. Would love to se some of them in the free plan

BP
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Bernie P.

Retail, self-employed

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SurveyMonkey logo

SurveyMonkey

Survey Monkey Pros & Cons

Reviewed 3 years ago

My experience has been great. It's simple to set up and use.

Pros

I think it's extremely convenient to get the results you want on something you want people's opinions on. I also think it is pretty simple to set up.

Cons

I don't have any complaints about the software. The only thing I don't understand is what makes the pro better than the free version.