This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

All categories

SurveyMonkey vs Wild Apricot Comparison

Add to Compare
Compare Similar Apps
Bitrix24
monday.com
Odoo
NetSuite
Freshdesk
Raklet

Overview

Category Leaders

Trusted by 98% of the Fortune 500 and used in over 350,000 organizations, SurveyMonkey’s People Powered Data platform gives...

Category Leaders

Wild Apricot is the #1 online membership software for associations, non-profits, and clubs. Allow Wild Apricot to automate...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

25

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

40

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

5,425

2,399

400

61

33

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

5

4

3

2

1

323

147

24

11

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

Pros

Customization on this platform is really fantastic and everything is so easily customizable, the user interface is slick and clean and very friendly looking.
My experience with SurveyMonkey has been very impressive over the past several months. I have gleaned wonderful feedback for ways that I can continue to grow my company.
Great tool to gain some quick feedback on anything that may be on your mind. Nice to know what customers are looking for so that I can gear my business to meet their needs.

Pros

My overall experience has been excellent, and I have used it for another nonprofit and recommended it to a third who adopted it, and all have been more than satisfied with the product and service.
It’s great and I like how you are constantly listening to your community and implementing improvements.
We were able to engage and notify our Membership, especially in the era of Covid 19, with such ease it makes it worth the while to have this software available.

Cons

And completing would give you typically anywhere between 0.5-2. All surveys initially start with a few boring routine questions, which make you pissed off.
The company's take on my dilemma was - "Pay for it" and you'll get the information you need. In my opinion they shouldn't bother having a free version of this software if it functions that poorly.
There should be more protection factors when approving registrations and preventing fraud.

Cons

The clunky interface was made worse on slow-speed days, whereas other programs were not affected at all.
There were several member files that had the wrong renewal date but we couldn't change them manually. The system would give us error messages.
The editor is worse than worthless. It is hard to believe that anyone thought this was a good idea.
  • Vendor responds to reviews
  • Last review4 days ago
  • Vendor responds to reviews
  • Last review5 days ago

Key features

  • Total features51
  • AB Testing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Ad hoc Reporting
  • Alerts/Notifications
  • Application Management
  • Attendance Tracking
  • Benchmarking
  • Built-In Database
  • CRM
  • Campaign Scheduling
  • Campaign Segmentation
  • Chapter Management
  • Collaboration Tools
  • Commenting/Notes
  • Committee Management
  • Conditional Logic
  • Contact Database
  • Contact Management
  • Content Library
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Analysis Tools
  • Data Import/Export
  • Data Visualization
  • Design Management
  • Document Management
  • Document Storage
  • Donation Management
  • Donor Management
  • Drag & Drop
  • Dues Management
  • Election Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Event Management
  • Feedback Management
  • Financial Management
  • For Nonprofits
  • Fundraising Management
  • List Management
  • Live Results Tracking
  • Member Accounts
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile Survey
  • Multi-Channel Distribution
  • Multi-Language
  • Newsletter Management
  • Offline Response Collection
  • Online Calendar
  • Online Giving
  • Online Polling
  • Password Management
  • Payment Processing
  • Personalization
  • Question Branching
  • Question Library
  • Randomization
  • Real Time Data
  • Receipt Management
  • Records Management
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Scheduled / Automated Reports
  • Search/Filter
  • Secure Login
  • Skip Logic
  • Social Media Integration
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Third Party Integrations
  • Transaction History
  • Trend Analysis
  • URL Customization
  • User Management
  • Video Support
  • Volunteer Management
  • Website Management
  • Total features63
  • AB Testing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Ad hoc Reporting
  • Alerts/Notifications
  • Application Management
  • Attendance Tracking
  • Benchmarking
  • Built-In Database
  • CRM
  • Campaign Scheduling
  • Campaign Segmentation
  • Chapter Management
  • Collaboration Tools
  • Commenting/Notes
  • Committee Management
  • Conditional Logic
  • Contact Database
  • Contact Management
  • Content Library
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Analysis Tools
  • Data Import/Export
  • Data Visualization
  • Design Management
  • Document Management
  • Document Storage
  • Donation Management
  • Donor Management
  • Drag & Drop
  • Dues Management
  • Election Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Event Management
  • Feedback Management
  • Financial Management
  • For Nonprofits
  • Fundraising Management
  • List Management
  • Live Results Tracking
  • Member Accounts
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile Survey
  • Multi-Channel Distribution
  • Multi-Language
  • Newsletter Management
  • Offline Response Collection
  • Online Calendar
  • Online Giving
  • Online Polling
  • Password Management
  • Payment Processing
  • Personalization
  • Question Branching
  • Question Library
  • Randomization
  • Real Time Data
  • Receipt Management
  • Records Management
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Scheduled / Automated Reports
  • Search/Filter
  • Secure Login
  • Skip Logic
  • Social Media Integration
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Third Party Integrations
  • Transaction History
  • Trend Analysis
  • URL Customization
  • User Management
  • Video Support
  • Volunteer Management
  • Website Management

Integrations

  • Total integrations155
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations8
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

SurveyMonkey vs. Wild Apricot

See how SurveyMonkey and Wild Apricot stack up against each other by comparing features, pricing, ratings, integrations, security & more.