This is your compare tray

Apps you want to compare will be listed here. Launch a head to head comparison at any time.

Smile.io vs Talkable Comparison

Add to Compare

Compare similar apps

Bitrix24 logo

Bitrix24

4.1

Pipedrive logo

Pipedrive

4.5

Freshdesk logo

Freshdesk

4.5

SurveyMonkey Enterprise logo

SurveyMonkey Enterprise

4.5

Zendesk logo

Zendesk

4.4

Zoho CRM logo

Zoho CRM

4.3

Good recommendations?

Overview

Smile.io is the world’s largest loyalty platform, providing over 80,000 scaling brands with easy-to-use points, referrals,...

Talkable enables eCommerce companies to build, launch, track, test, and analyze referral marketing programs in order to acquire...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

49

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

16

5

4

3

2

1

12

2

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

4.7

29

5

4

3

2

1

21

8

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Smile offers some excellent features for VIP programs such as discounts, free gift with purchase, and contest entries you can offer customers.

AR

Anonymous Reviewer

There are a lot of helpful articles that they have and send out to best set up and utilize this app. Provides a helpful way to give your customers more incentives to make repeat purchases.

CW

Chris W.

I like how simple it is for our team and our customers to use. The UI is very nice and intuitive.
AvatarImg

Bianca L. P.

Pros

I love how easy it is to use and how supportive the team is. They do a wonderful job in helping me execute whatever is needed.

ME

Maya E.

Reporting dashboard is super easy to understand and has every bit of data you could want. Also customer service center is really easy and the team loves it.

ME

Megan E.

Talkable is a fantastic product that has helped us drive substantial revenue. The best part about Talkable is the people, they are willing to go above and beyond to help you drive sales.

AS

Andrew S.

Cons

It is limited to very few POS systems. I left because it is not compatible with Lightspeed.

HT

Heather T.

Unfortunately, this service is not practical for smaller or starter businesses because they charge $50 per month and up.

AR

Anonymous Reviewer

For example, if I want to have a chat features, now I have two widgets floating around. No API unless on the Enterprise version.
AvatarImg

Bianca L. P.

Cons

As a suggestion, a drag and drop interface may make the job a little easier.

AR

Anonymous Reviewer

We are over a month into our use of talkable and are still experiencing issues in the backend. It is difficult to understand our ROI on this investment because of the backend issues.

KH

Katie H.

Reporting is done regularly, no question left unanswered.

IR

Ivo R.

  • Vendor responds to reviews
  • Last review7 months ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features26
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Communication Management
  • Contact Management
  • Conversion Tracking
  • Customer Activity Tracking
  • Customer Profiles
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Discount Management
  • Email Marketing
  • Email Templates
  • For Customer Referrals
  • Fraud Detection
  • Gamification
  • Incentive Management
  • Lead Capture
  • Lead Engagement
  • Lead Generation
  • Loyalty Program
  • Membership Management
  • Multi-Campaign
  • Multi-Channel Marketing
  • Performance Metrics
  • Promotions Management
  • ROI Tracking
  • Real Time Analytics
  • Real Time Reporting
  • Referral Templates
  • Referral Tracking
  • Reporting & Statistics
  • Rewards Management
  • Social Media Integration
  • Social Promotion
  • Template Management
  • Third Party Integrations
  • Widgets
  • eCommerce Management
  • Total features41
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Communication Management
  • Contact Management
  • Conversion Tracking
  • Customer Activity Tracking
  • Customer Profiles
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Discount Management
  • Email Marketing
  • Email Templates
  • For Customer Referrals
  • Fraud Detection
  • Gamification
  • Incentive Management
  • Lead Capture
  • Lead Engagement
  • Lead Generation
  • Loyalty Program
  • Membership Management
  • Multi-Campaign
  • Multi-Channel Marketing
  • Performance Metrics
  • Promotions Management
  • ROI Tracking
  • Real Time Analytics
  • Real Time Reporting
  • Referral Templates
  • Referral Tracking
  • Reporting & Statistics
  • Rewards Management
  • Social Media Integration
  • Social Promotion
  • Template Management
  • Third Party Integrations
  • Widgets
  • eCommerce Management

Integrations

  • Total integrations30
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations9
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk