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Swell vs Snowball Comparison

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Overview

Category Leaders

Swell helps you grow your business by putting your reputation to work. When you look as good online as you do in person,...

Snowball is a cloud-based fundraising software that helps nonprofit organizations collect donations via text messages, campaigns,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

128

13

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.7

5

4

3

2

1

10

4

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

It’s very helpful in getting reviews for people I know that have had excellent experiences with our installations. Simply asking or hoping doesn’t go very far.
Ease of use and immediate results. Customer support is very helpful and want you to succeed.
The return on investment has been outstanding. Swell is an awesome company to work with.

Pros

Snowball is a great product that makes it that much easier to raise money via text-to-give and other useful features. They provide a great customer and user experience.
Snowball tools helped Encuentro take our fundraising activities to the next level - super easy to use and set-up campaigns and I love the text to give feature and online auctions.
Adding items takes minutes and editing them is just as easy. I loved the simplicity of the auction itself and that it could be run by one person short on time.

Cons

When you do that it takes reviews away from google and Facebook. I probably had 30 people review me in swells platform which is completely worthless because no one can see them but me.
Removing names from list can be a bit confusing.
They already integrate with most practice management softwares so I can't imagine this would be difficult to do.

Cons

My organization is still charged the processing fees. I would imagine this is "industry standard.
Every once in a while, a purchaser has failed attempts at donating/purchasing a ticket. This usually leads to a double charge with the need to refund.
Sadly, it just was not robust enough for our needs.
  • Vendor responds to reviews
  • Last review5 months ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features41
  • 360 Degree Feedback
  • API
  • Action Management
  • Activity Dashboard
  • Attendance Tracking
  • CRM
  • Campaign Management
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Branding
  • Dashboard
  • Donation Management
  • Donation Tracking
  • Donor Management
  • Dues Management
  • Email Invitations & Reminders
  • Engagement Tracking
  • Event Management
  • Feedback Management
  • For Nonprofits
  • Fundraising Management
  • Gamification
  • Live Chat
  • Membership Management
  • Mobile Access
  • Mobile Giving
  • Multi-Channel Campaigns
  • Multi-Channel Data Collection
  • Negative Feedback Management
  • Online Giving
  • Payment Processing
  • Pledge Management
  • Point of Sale (POS)
  • Predictive Analytics
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Notifications
  • Recurring Giving
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Review Badge Management
  • Review Generation
  • Review Monitoring
  • Review Notification
  • Review Request
  • SMS Messaging
  • Sentiment Analysis
  • Social Media Integration
  • Social Media Monitoring
  • Social Sharing
  • Survey/Poll Management
  • Surveys & Feedback
  • Third Party Integrations
  • Trend Analysis
  • Visual Analytics
  • Volunteer Management
  • Total features20
  • 360 Degree Feedback
  • API
  • Action Management
  • Activity Dashboard
  • Attendance Tracking
  • CRM
  • Campaign Management
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Branding
  • Dashboard
  • Donation Management
  • Donation Tracking
  • Donor Management
  • Dues Management
  • Email Invitations & Reminders
  • Engagement Tracking
  • Event Management
  • Feedback Management
  • For Nonprofits
  • Fundraising Management
  • Gamification
  • Live Chat
  • Membership Management
  • Mobile Access
  • Mobile Giving
  • Multi-Channel Campaigns
  • Multi-Channel Data Collection
  • Negative Feedback Management
  • Online Giving
  • Payment Processing
  • Pledge Management
  • Point of Sale (POS)
  • Predictive Analytics
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Notifications
  • Recurring Giving
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Review Badge Management
  • Review Generation
  • Review Monitoring
  • Review Notification
  • Review Request
  • SMS Messaging
  • Sentiment Analysis
  • Social Media Integration
  • Social Media Monitoring
  • Social Sharing
  • Survey/Poll Management
  • Surveys & Feedback
  • Third Party Integrations
  • Trend Analysis
  • Visual Analytics
  • Volunteer Management

Integrations

  • Total integrations3
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrationsN/A
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Swell vs. Snowball

See how Swell and Snowball stack up against each other by comparing features, pricing, ratings, integrations, security & more.