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Swell vs StackTome Comparison

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Overview

Category Leaders

Swell helps you grow your business by putting your reputation to work. When you look as good online as you do in person,...

StackTome is a review management software designed to help businesses in retail and eCommerce industries respond to negative...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

199

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

128

13

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.5

5

4

3

2

1

2

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

It’s very helpful in getting reviews for people I know that have had excellent experiences with our installations. Simply asking or hoping doesn’t go very far.
Ease of use and immediate results. Customer support is very helpful and want you to succeed.
The return on investment has been outstanding. Swell is an awesome company to work with.

Pros

Not enoughreviews yet

Cons

When you do that it takes reviews away from google and Facebook. I probably had 30 people review me in swells platform which is completely worthless because no one can see them but me.
Removing names from list can be a bit confusing.
They already integrate with most practice management softwares so I can't imagine this would be difficult to do.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review5 months ago
  • Vendor responds to reviews
  • Last review5 months ago

Key features

  • Total features41
  • 360 Degree Feedback
  • API
  • Action Management
  • Activity Dashboard
  • Alerts/Notifications
  • CRM
  • Campaign Management
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Branding
  • Dashboard
  • Data Import/Export
  • Email Invitations & Reminders
  • Engagement Tracking
  • Feedback Management
  • Filtering
  • Gamification
  • Live Chat
  • Multi-Channel Campaigns
  • Multi-Channel Data Collection
  • Negative Feedback Management
  • Performance Metrics
  • Point of Sale (POS)
  • Predictive Analytics
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Notifications
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Review Badge Management
  • Review Generation
  • Review Monitoring
  • Review Notification
  • Review Request
  • SMS Messaging
  • Sentiment Analysis
  • Social Media Integration
  • Social Media Monitoring
  • Social Sharing
  • Survey/Poll Management
  • Surveys & Feedback
  • Third Party Integrations
  • Trend Analysis
  • Visual Analytics
  • Widgets
  • Total features20
  • 360 Degree Feedback
  • API
  • Action Management
  • Activity Dashboard
  • Alerts/Notifications
  • CRM
  • Campaign Management
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Branding
  • Dashboard
  • Data Import/Export
  • Email Invitations & Reminders
  • Engagement Tracking
  • Feedback Management
  • Filtering
  • Gamification
  • Live Chat
  • Multi-Channel Campaigns
  • Multi-Channel Data Collection
  • Negative Feedback Management
  • Performance Metrics
  • Point of Sale (POS)
  • Predictive Analytics
  • Ratings / Reviews
  • Real Time Analytics
  • Real Time Notifications
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Review Badge Management
  • Review Generation
  • Review Monitoring
  • Review Notification
  • Review Request
  • SMS Messaging
  • Sentiment Analysis
  • Social Media Integration
  • Social Media Monitoring
  • Social Sharing
  • Survey/Poll Management
  • Surveys & Feedback
  • Third Party Integrations
  • Trend Analysis
  • Visual Analytics
  • Widgets

Integrations

  • Total integrations3
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations8
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Swell vs. StackTome

See how Swell and StackTome stack up against each other by comparing features, pricing, ratings, integrations, security & more.