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SynergySuite

Cloud-based Restaurant Management Software

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SynergySuite Pricing, Features, Reviews and Alternatives

SynergySuite product overview

Price starts from

225

Per month

Other

What is SynergySuite?

SynergySuite is a web-based restaurant and bar management software suite which offers a range of modules for HR & staffing, time & attendance management, sales analysis, cash management, inventory & purchasing, and food safety. Users can purchase any combination of modules to meet their business’ needs.

Key benefits of using SynergySuite

  • Users can customize their own dashboards, to monitor role-specific critical KPIs, with data updated in real time, alerts can be configured for critical events, and daily operating profit reports are emailed directly to users.

  • Integration with suppliers and real-time inventory tracking allows for automatic ordering of items before before stock runs out.

  • Recipes can be managed and costed to maintain margins through menu and supply price changes.

  • Automated timesheets are created through biometric clocking in and out, using employee fingerprints to prevent buddy clocking.

  • Staff records, resumes, work permits, and other documents can be uploaded and stored online, and users can also view hourly wage costs compared with sales.

  • Food Safety capabilities include food delivery temperature alerts, fridge and freezer temperature monitoring, and food temperature checks through cooking and cooling.

  • Cash flow between the register, safe, and bank account can be monitored, and alerts generated for cash variances.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    Email/Help Desk
    Chat
    24/7 (Live rep)
    FAQs/Forum
    Knowledge Base

    Training options

    Live Online
    Webinars
    In Person
    Documentation

    SynergySuite pricing information

    Value for money

    4.5

    /5

    7

    Starting from

    225

    Per month

    Other

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    SynergySuite features

    Functionality

    4.7

    /5

    7

    Total features

    93

    5 categories

    Most valued features by users

    Reporting/Analytics
    Reporting & Statistics
    Third Party Integrations
    Activity Dashboard
    Alerts/Notifications
    Data Import/Export
    Mobile Access
    Customer Database

    SynergySuite users reviews

    Overall Rating

    4.7

    /5

    7

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.57/10
    Rating distribution

    5

    4

    3

    2

    1

    5

    2

    0

    0

    0

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    The Fitzgerald Group

    Reviewed 6 years ago

    With multiple pubs and restaurants in different locations, it was difficult to account for inventory and manage our supply chain on a location-by-location basis. SynergySuite's inventory and purchasing software immediately changed this for us. The live inventory tracking kept us updated on the status of every location, and allowed for us to forecast and communicate our needs with suppliers. Would highly recommend this software to restaurants struggling to keep inventory straight. Working with Niall and his team of professionals has been a pleasure. I would be delighted to recommend Synergy and would welcome any queries from any potential new customers.

    Pros

    Being cloud based it is accessible from anywhere. Live information allows me to monitor the performance of our business' 24/7. The capabilities of the system to allow my team and I to build any report we need to analyse our business is superb.

    Cons

    None

    Vendor response

    Thank you so much for the review Les, we really appreciate the feedback!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Great software that helped us scale our business fast

    Reviewed 4 years ago
    Pros

    The software was easy to deploy at new sites. It is cloud based so have regular updates. The team are flexible, attentive and look to help out where they can. Staff could easily be trained and understand the software. The software was really flexible and helped us sclae our bsuienss from 5 to 70 sites.

    Cons

    Our SKU profile is quite unique as we have a huge range of rapidly changing rpoducts, otfen hundreds each week. Sometime the volume of SKU maintainace could be an issue and could slow the system down.

    Vendor response

    Thank you for your review! It's always good to hear feedback from our clients.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend2/10

    Share this review:

    New SynergySuite user

    Reviewed 3 months ago

    Initial set up was easy. Learning my way around the features was easy. Entering and managing employees is very easy to do. I would like more instructions on details of using the different elements

    Pros

    East to set up and navigate The integration with the schedule feature and our POS system was easy

    Cons

    There are many features we do not need to use. Many preset reports we do not need. The information we would like to have emailed as a daily report is not yet available to us

    Vendor response

    Hi Ellen, thank you so much for your feedback! I'd love to hear more about why you are less inclined to recommend us, to see if there's more we can do to make things run smoother for your team. Thank you for being one of our valued customers!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Vital software for our restaurants' operations

    Reviewed 6 years ago

    Synergysuite is essential to our business. It streamlines our rostering and payroll services. It keeps our stock under control and streamlines all the financial functions for the business. It's flexible and adapts to our business.

    Pros

    No pros were added to this review

    Cons

    No cons were added to this review

    Vendor response

    Hi John, thanks for the awesome review! Happy to hear SynergySuite adapted so well to your business!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Huge savings & control across my business

    Reviewed 4 years ago
    Pros

    The App development has really helped our Management team control there wages & stay on top of costs

    Cons

    When working from the web based roster you cant add comments for payroll

    Vendor response

    Thank you so much for your response Noel, we really appreciate your feedback and kind words!

    SynergySuite FAQs and common questions

    Q. What type of pricing plans does SynergySuite offer?

    SynergySuite has the following pricing plans:
    Starting from: $225.00/month
    Pricing model: Subscription


    Q. Who are the typical users of SynergySuite?

    SynergySuite has the following typical customers:
    Large Enterprises, Mid Size Business, Small Business


    Q. What languages does SynergySuite support?

    SynergySuite supports the following languages:
    English


    Q. Does SynergySuite support mobile devices?

    SynergySuite supports the following devices:
    Android, iPad, iPhone


    Q. Does SynergySuite offer an API?

    No, SynergySuite does not have an API available.


    Q. What other apps does SynergySuite integrate with?

    SynergySuite integrates with the following applications:
    Proliant, Sage Business Cloud, Paycom, QuickBooks Online Advanced, Zenefits, ADP Workforce Now, Netchex, NetSuite, Workday Financial Management, BambooHR, Paychex Flex, Oracle Taleo Cloud, SAP BusinessObjects Business Intelligence, NCR Aloha


    Q. What level of support does SynergySuite offer?

    SynergySuite offers the following support options:
    Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Knowledge Base

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