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Talon.One vs White Label Loyalty Comparison

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Overview

Talon.One is a Promotion Engine that empowers businesses to deliver relevant, effective and personalized promotions driven...

White Label Loyalty is an API-first enterprise customer loyalty platform that helps businesses acquire & retain more customers....

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

1500

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

1999

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

15

5

4

3

2

1

12

2

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.7

10

5

4

3

2

1

7

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The range of features and functionality is great with an easy to use interface. The team are incredible responsive and are able to use their development roadmap to help solve our business challenges.
The variety or attributes and parameters to combine this engines is super useful. From profile parameters, to behavioral and transactional inputs.
The Talon One team has been very responsive and available with all of our requests and support needs. Highly recommend the tool just for their customer service.

Pros

The pilot was a great experience as WLL proved to be very reliable, responsive, proactive, timely, easy to work with.
Great software with all the right features and benefits for users. Easy to use with great aesthetics.
The overall experience has been good with a good working relationship.

Cons

As a new user, it was very difficult to understand what I was doing in the rule builder/campaign builder due to the lack of descriptions in the field.
My number one most frustrating thing about Talon One is the lack of training and tool descriptions.
Sometimes the list of events takes a long time or throws an error.

Cons

A few features are missing on the multi-tannet management side. But ELL are working on it.
The AI learning aspects are a little hit and miss and sometimes quite a bit of manual intervention is required.
  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features57
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Affiliate Management
  • Alerts/Notifications
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Churn Management
  • Client Portal
  • Commission Management
  • Communication Management
  • Contact Management
  • Content Creation
  • Content Management
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer Engagement
  • Customer Experience Management
  • Customer History
  • Customer Portal
  • Customer Profiles
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Drag & Drop
  • Email Management
  • Employee Referral Management
  • Employee Reward Programs
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • Filtering
  • For Customer Referrals
  • For Employee Referrals
  • For Sales Teams/Organizations
  • Fraud Detection
  • Gamification
  • Geotargeting
  • Gift Card Management
  • Goal Setting/Tracking
  • Incentive Management
  • Loyalty Cards
  • Loyalty Program
  • Member Portal
  • Membership Management
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Language
  • No-Card Loyalty System
  • Performance Management
  • Performance Metrics
  • Personalization
  • Point of Sale (POS)
  • Progress Tracking
  • Promotions Management
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Referral Templates
  • Referral Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Rewards Management
  • SMS Marketing
  • Social Engagement
  • Social Media Integration
  • Social Promotion
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Third-Party Integrations
  • Transaction History
  • User Management
  • Visual Analytics
  • Total features74
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Affiliate Management
  • Alerts/Notifications
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Churn Management
  • Client Portal
  • Commission Management
  • Communication Management
  • Contact Management
  • Content Creation
  • Content Management
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer Engagement
  • Customer Experience Management
  • Customer History
  • Customer Portal
  • Customer Profiles
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Drag & Drop
  • Email Management
  • Employee Referral Management
  • Employee Reward Programs
  • Engagement Tracking
  • Event Triggered Actions
  • Feedback Management
  • Filtering
  • For Customer Referrals
  • For Employee Referrals
  • For Sales Teams/Organizations
  • Fraud Detection
  • Gamification
  • Geotargeting
  • Gift Card Management
  • Goal Setting/Tracking
  • Incentive Management
  • Loyalty Cards
  • Loyalty Program
  • Member Portal
  • Membership Management
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Language
  • No-Card Loyalty System
  • Performance Management
  • Performance Metrics
  • Personalization
  • Point of Sale (POS)
  • Progress Tracking
  • Promotions Management
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Referral Templates
  • Referral Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Rewards Management
  • SMS Marketing
  • Social Engagement
  • Social Media Integration
  • Social Promotion
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Third-Party Integrations
  • Transaction History
  • User Management
  • Visual Analytics

Integrations

  • Total integrations25
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations130
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

RB
AvatarImg

Rex B.

Information Technology and Services, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Talon.One logo

Talon.One

Highly flexible loyalty and promotions platform

Reviewed 2 years ago
Pros

Talon.One is a very flexible tool when it comes to building promotions and loyalty services for our clients. It integrates easily with the basket and checkout in a headless manner.

Cons

It's very flexibility means there is a learning curve for business users who will be maintaining it moving forward. But once they have the fundamentals understood the rest flows naturally.

Vendor response

Thank you for your review, Rex! Making our tool as flexible as possible to allow for endless varieties of promotions is one of our top priorities. We are always super happy to see our clients putting this into action. We look forward to continuing your promotion strategy journey with you and supporting you with anything you need along the way!

AW
AvatarImg

Andreas W.

Supermarkets, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Talon.One logo

Talon.One

Highly agile promotional engine

Reviewed 2 years ago
Pros

Talon.one is an integral part not only for promotional efforts but also handling refunds for customer care. It enables our country teams to iteratively test new promotion ideas helping us grow our user base & improve loyalty. The team has been of great support during implementation & go-live.

Cons

Understanding platform concepts requires time & training.

Vendor response

Thank you so much for sharing your experience with Talon.One, Andreas! We're super excited to be part of your growth journey and look forward to supporting you on all your promotion strategies and efforts to come!