TapMango Pricing Plan & Cost Guide

TapMango

Customer loyalty & retention platform

4.85/5 (79 reviews)

TapMango Pricing

Starting from: $189.00/month

Pricing model: Subscription

$189 per month

View Pricing Plans

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Pricing Comparison

How does TapMango compare with other Customer Management apps?

Subscription plan?

TapMango



96% of apps offer a
subscription plan

Free trial?

TapMango



82% of apps have a
free trial

Freemium plan?

TapMango



26% of apps have a
freemium plan

Pricing Comparison

Customer Management app prices shown are $/month




TapMango Pricing Reviews

Pros
  • versatality
  • Ease of use for clients
  • Ease of use, and low cost
  • The ease of use for the cost.
Cons
  • nothing
  • I cannot think of anything
  • Sometimes organizing Campaigns can get confusing.
  • It freezes up once every 2 weeks, for about 1 hour.
96%
recommended this to a friend or a colleague

20 reviewers had the following to say about TapMango's pricing:

Jeff Lichterman

Great Loyalty Rewards Program

Used daily for 2+ years
Reviewed 2017-04-20
Review Source: Capterra

While the manager of the Memphis Franchise, having used Five Star, we were looking for a different more cost-effective solution and found Tap Mango. The solution is very easy to use, the cost for us is extremely affordable and the Customer Service and support from the Account manager on down is second to none. I have recommended Tap mango to many of my fellow franchisees, and implemented it immediately upon purchasing the Nashville franchise! I cannot say enough for all they do for us!Ease of use, and low cost

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TapMango

Customer loyalty & retention platform

Sandra Carter

Great for small business...

Reviewed 2017-04-25
Review Source: Capterra

This is the best tool for small business. It's easy to use NOT too many confusing steps. So far, my experience has been great with each person I talked with. The best thing, it's affordable for "small business owners" like myself. I recommend this to all small business to make life a little easier....It's ease of use and pricing is right for small businesses.

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TapMango

Customer loyalty & retention platform

Sunil Thakkar

EXCELLENT PRODUCT - YOU THINK OF A FEATURE AND IT IS ALREADY THERE

Used daily for 1-2 years
Reviewed 2017-09-18
Review Source: Capterra

Customer loyalty - and customer satisfaction. Great value for the price you pay. Easy to use and very user friendly. The best part of it is the support you get with this product.

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TapMango

Customer loyalty & retention platform

Mikey Connors

Hands down THE most incredible loyalty platform and company I have ever encountered.

Used daily for 6-12 months
Reviewed 2017-11-03
Review Source: Capterra

With TapMango you shouldn't ask yourself if you CAN afford it. You should be asking yourself if you can afford NOT to have it. There are too many benefits to list.There is LIMITLESS options for reward options, whatever you can think of this program can handle. The customer service is hands down the best ive ever come across in my years of running business. They also give you your OWN branded cards instead of making you push their company on your cards. I can go on and on about how amazing this program is but youll have to try it for yourself.

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TapMango

Customer loyalty & retention platform

Anonymous

Pleasent

Used daily for 1-2 years
Reviewed 2017-10-10
Review Source: Capterra

It is user-friendly for staff and customers. As administrator, i get lots of useful data and reports.

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TapMango

Customer loyalty & retention platform

Fiona Noelle Hilario

Excellent! A great addition to what we already have going!

Used daily for less than 6 months
Reviewed 2018-04-04
Review Source: Capterra

Electronic tracking of referrals and points per visitEasy to use and tracks everything for us. Kat and Chris have made the set-up and upkeep very simple. Chris also follows up every month to see where we are at which makes us feel that they really are about our growth! People love the service and it definitely automated our very backward system of tracking referrals. Highly recommend them!

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TapMango

Customer loyalty & retention platform

Umer Awan

Great experience, customer service is awesome.

Used daily for 1-2 years
Reviewed 2017-09-18
Review Source: Capterra

Repeat customers.Tap Mango is great, we use it daily and customers like having a loyalty program. It does help bring customers back in which is great.

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TapMango

Customer loyalty & retention platform

Zach Chilcote

Cost efficient to the max.

Used daily for 1-2 years
Reviewed 2017-04-09
Review Source: Capterra

My sales have increased by over 10% last year and most of this has to do with the customer retention of TapMango.The ease of use for the cost.

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TapMango

Customer loyalty & retention platform

Juli Hinze

The website is very user friendly.

Used daily for less than 6 months
Reviewed 2018-03-12
Review Source: Capterra

The software is user friendly, and very affordable. The customer service is outstanding! I highly recommend this program to anyone that wants a rewards program.

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TapMango

Customer loyalty & retention platform

Jerry Harrell

The Best Add-On Service We've Used

Used daily for 2+ years
Reviewed 2017-02-17
Review Source: Capterra

We had been using another client loyalty app for our business when we learned of Tap Mango. Once we compared the two, Tap Mango offered many more features that we wanted at a better price. We haven't looked back since the day we rolled out the service to our clients. Now we use it for Rewards, Communication, and Pre-Paid Services (via the Vouchers). As new features are added so are our ways to use the program.Ease of use for clients

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TapMango

Customer loyalty & retention platform

Stan Tracht

TapMango has performed beyond our expectations. Customers love earning points!

Used daily for 1-2 years
Reviewed 2017-05-12
Review Source: Capterra

Ease of use. Great value. Helps build a loyal customer base. Generates a lot of repeat business. Integrates with our POS system (Lightspeed).

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TapMango

Customer loyalty & retention platform

Khanh Duong

Best Rewards system

Reviewed 2017-02-14
Review Source: Capterra

Lots of features and powerful system. Very good value. Our client agent are finding ways to boost up sales and it is WORKING.

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TapMango

Customer loyalty & retention platform

Andrew Raftery

Excellent customer support and once figured out, easy to use.

Used weekly for 6-12 months
Reviewed 2017-11-10
Review Source: Capterra

The quickness data is transferred is extremely useful. My last system would do an update every 24 hours, which made it difficult to quickly reference or correct errors. The staffs ability to assist with questions and concerns is excellent. There is never more than a few minute wait in line and a quick solution to any problems that arise.

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TapMango

Customer loyalty & retention platform

Anonymous

Has helped improve our retail income in our yoga studio

Used daily for less than 6 months
Reviewed 2018-05-21
Review Source: Capterra

improvement in retail areaThe software is very easy to use. I love the happy hour feature where customers can purchase items on sale for a specified amount of time. Leverages social media and texting to create connections with customers which is so important in this day and age.

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TapMango

Customer loyalty & retention platform

Jose Rafael Zabala Perez

A very interesting software that allows you to organize your client portfolio

Used daily for 6-12 months
Reviewed 2018-07-11
Review Source: Capterra

Tapmango is a software that revolutionized our interaction with customers and investors. Loyalty is a commendable value that must be maintained with much effort, permanently seducing users and customers, and Tapmango has made it a reality, keeping the customer captive of our new products.Tapmango, has revolutionized the management of clients in my workplace and reasons have ample: - Creation of customer loyalty program through promotions, new products, new shipments and nationwide distribution form. - Develops a detailed program based on the customer experience with our GLI products and new investors. - It is quite customizable, creating a more efficient categorization of our clients.

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TapMango

Customer loyalty & retention platform

Donnie R. Jones

Awesomeness at a tap "Tap Mango" that is

Used daily for 6-12 months
Reviewed 2017-01-31
Review Source: Capterra

Tap Mango is as easy as it gets to contact your customers and keep them engaged in your store. If you can't make it with Tap Mango you just can't make it . We have not used all of the program but the parts we have used drive our sales and increases morale with our customers. We are a high profile location and it's nice to be able to reward our customers with minimal effort. Tap Mango is the best leave the rest. Tap Mango's dashboard is amazing and the reports you can generate are phenomenal. Second to none. Price can not be beat. Can't say enough about these folks. Great customer service. Always there when we call and they go out of their way to assist in any way possible. Thanks Tap Mango. versatality

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TapMango

Customer loyalty & retention platform

Ken Burgener

Learned Tap Mango in minutes

Used daily for less than 6 months
Reviewed 2017-10-11
Review Source: Capterra

The program is very intuitive, the user interface is easy to navigate. The ability to check customers in/out without them interacting with tablet is a good feature. The history feature is good as well.

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TapMango

Customer loyalty & retention platform

Molly Waters

They delivered what they promised!

Used daily for less than 6 months
Reviewed 2018-03-28
Review Source: Capterra

It's just an easy program to use for emails, promos, text blasts and campaigns. Customer service is outstanding!I love how easy it is to use the campaigns for email and text blasts. I also love how responsive tech support is.

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TapMango

Customer loyalty & retention platform

David Addy

Happy Customer in California

Reviewed 2017-02-13
Review Source: Capterra

The customer service is great and on top of things. The team is knowledgeable and they helped us to setup a rewards program that our customers love. My employees adopted Tapmango very easily and it became the centerpiece for us to provide our customers with add on value to their shopping experience. Recently we have been working with one of the best in this industry Cameron Kennedy. He helped us to transform our customer retention to new levels that I am very happy about. I'm already looking forward building the next great campaign to keep our customers on their toes coming back. Thank you for going the extra mile.

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TapMango

Customer loyalty & retention platform

Erin Davis

May have been a great product, but we couldn't even get through set up

Reviewed 2016-11-23
Review Source: Capterra

We already had a loyalty program in our boutique. It was adequate. Not amazing, not bad. So when Tap Mango called and said they could give me more features for less money, I was intrigued. I went through the presentation and we decided (it's a family business) to make the switch, even though our previous service provider actually beat their price when we called to cancel. This was all in the lead up to Black Friday and Small Business Saturday, the beginning of our biggest shopping season. I explained to the sales rep that business has been very slow this year for almost all of the small businesses in our area because of economic issues in our state and the uncertainty of the election, so I need this season to be a big success. I was assured that we would be up and running by Small Business Saturday, no worries. We would have a perfectly smooth transition. Unfortunately, the attempt to transition was anything but smooth. From proofs that weren't sent to me in time to get them printed by the deadline (I actually had to email and request the proofs) to a tablet that dies while connected to the charger and a variety of other issues in between, nothing was going well. I know we all have bad days, bad weeks even, but when everything you are doing is wrong, I expect customer service that is excellent to smooth it over with me. Win me over. Instead I felt like I was chasing them to get answers, and being told, that I just needed to understand that it can be rough and cut them some slack. It would get better. Here's an excerpt from an email from the supervisor: We have thousands of businesses that use our platform, from small single location shops like yours to National franchises in various industries. Although we deeply care about each and every one of our clients and we actually generate more revenue from franchised businesses, family businesses like yours mean much more to us on a personal level. We realize that it might be your life savings, it is years of hard work, it is a career. We get it and in fact a lot of what we do and how we designed the product is with this in mind. I hope this email is a slight sign of this as well. Are you kidding me? Now I have to figure out new promotions for Small Business Saturday because I had centered 75% of them on featuring our updated customer loyalty program, and yet, no one there really seems to care. So today, I cancelled and I hope you stay away or proceed at your own risk.I never even really got a chance to use it because of the poor customer service. I was looking forward to using the geofencing feature though.

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TapMango

Customer loyalty & retention platform