TeamSupport - 2min Product Summary - Features, Mobility, Security, Integrations & Pricing

TeamSupport

B2B Customer Support Software

4.45/5 (727 reviews)

TeamSupport - 2min Product Summary - Features, Mobility, Security, Integrations & Pricing

Video Transcript

Speakers in this video: Jimmy (GetApp) and Intro (TeamSupport)

Intro: Here’s a quick summary of TeamSupport, a B2B customer management app. We’ll see where they rank in terms of features, mobility, security, integrations and pricing. We’ll also learn what GetApp’s community of verified users most often praise and gripe about when using TeamSupport.

Features: When we compare TeamSupport to other similar products, it shares a average percentage of the standard features listed across the customer management category. Most notably we can mention their easy tracking of customer and product details and powerful ticket management.

Mobile: TeamSupport has no native mobile apps but they do provide a responsive website.

Transparency: TeamSupport has also submitted the GetApp security survey. Noteworthy are their positive replies to all of the security sections.

Integrations: TeamSupport shares a low amount of the integrations most commonly available in other customer management apps. While they’re likely to have the integrations you need right now, make sure to confirm that they’ll have the integrations your business might need as it grows.

Reviews: Reviews from GetApp verified users, primarily belonging to small & medium sized companies highlight TeamSupport for being very easy to setup but that they need to provide a better mobile experience.

Pricing: TeamSupport reviewers on GetApp have rated their pricing and overall value for money as exceptional when compared to other customer management apps.

Summary: In summary TeamSupport is a outstanding customer management app for small & medium sized companies that are looking for a solution with excellent customer & product tracking as well as ticket management but based on user feedback, they need to develop a better mobile experience.