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One Engagement Hub

Customer experience and engagement

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Top 100 Alternatives & Competitors to One Engagement Hub

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Medallia Experience Cloud

4.4
(25)

The pioneer and market leader in Experience Management

Features

Total

2

56

4

features in common

2

features in common

Medallia Experience Cloud's unique features

  • Randomization

  • Multi-Language

  • Engagement Tracking

  • Predictive Analytics

One Engagement Hub's unique features

  • Shipping Management

  • Real Time Data

Smart Rooms

(0)

Customer engagement portal for sales

Features

Total

0

1

4

features in common

0

features in common

Smart Rooms' unique feature

  • Prioritization

One Engagement Hub's unique features

  • Shipping Management

  • Reporting/Analytics

  • Collaboration Tools

  • Real Time Data

Influitive

4.7
(229)

Customer-Powered Growth

Features

Total

2

119

4

features in common

2

features in common

Influitive's unique features

  • Contact Database

  • Purchasing & Receiving

  • Analytics/ROI Tracking

  • Multi-Campaign

One Engagement Hub's unique features

  • Shipping Management

  • Collaboration Tools

Value for money

4.4

What users say about Influitive's value for money

Brilliant gamechanger for companies who want to grow revenue and increase customer advocacy. Great product, team and innovative.

LP

Liz P.

Influitive is thoroughly dedicated to helping us achieve our goals and remarkably invested in our success. Influitive is highly responsive to our needs and is an extraordinary partner.

MR

Merry Richter

CustomerGauge

4.8
(11)

Customer experience management platform for B2B companies

Features

Total

1

35

4

features in common

1

features in common

CustomerGauge's unique features

  • Customer Service Analytics

  • Revenue Management

  • Text Analysis

  • Account Management

One Engagement Hub's unique features

  • Real Time Data

  • Collaboration Tools

  • Shipping Management

BrightInfo

4.7
(25)

Personalized content experience creation

Features

Total

1

16

4

features in common

1

features in common

BrightInfo's unique features

  • Web Forms

  • AB Testing

  • Multi-Campaign

  • Email Marketing

One Engagement Hub's unique features

  • Real Time Data

  • Collaboration Tools

  • Shipping Management

Value for money

4.7

What users say about BrightInfo's value for money

The price of this amazing tool just worth it. Looking forward to bringing more people into this awesome tool.

JM

Jammy M.

After partnering wit BrightInfo we said a significant increase in conversions. From the CRO to their native ads, this has been one of the best investments I've made as a business owner and marketer.

Ryan S.

PathFactory

4.8
(4)

Give your B2B buyers frictionless buying experiences

Features

Total

1

26

4

features in common

1

features in common

PathFactory's unique features

  • Customer Profiles

  • Website Analytics

  • Drag & Drop

  • Contact Database

One Engagement Hub's unique features

  • Real Time Data

  • Collaboration Tools

  • Shipping Management

ClearSlide

3.9
(54)

Sales engagement platform

Features

Total

2

26

4

features in common

2

features in common

ClearSlide's unique features

  • Presentation Tools

  • Performance Metrics

  • For Sales Teams/Organizations

  • Training Management

One Engagement Hub's unique features

  • Shipping Management

  • Real Time Data

Starting from

$35/month

Value for money

3.1

What users say about ClearSlide's value for money

It was a PAIN to get a hold of anyone there to cancel our subscription ONE YEAR after we wanted to cancel because we missed the 90 day notice by a day.

CW

Crystle W.

Groove

4.4
(62)

Support, Simplified.

Features

Total

2

67

4

features in common

2

features in common

Groove's unique features

  • Interaction Tracking

  • Negative Feedback Management

  • Automated Routing

  • Call Center Management

One Engagement Hub's unique features

  • Shipping Management

  • Real Time Data

Starting from

$12/month

Value for money

4.4

What users say about Groove's value for money

The ability to support multiple projects within the same subscriptions is great. Since the recent revamp, the only thing that didn't support multiple projects, the knowledge base, now supports this.

MM

Mark M.

Good support system at a reasonable price for teams looking just for basic support features. You could use more advanced systems, like Zendesk, but it may be overkill for many teams.

DK

David K.

Qhub

5.0
(1)

Q&A aoftware to build a vibrant community hub

Features

Total

0

5

4

features in common

0

features in common

Qhub's unique features

  • Membership Management

  • Website Management

  • Widgets

  • Moderation

One Engagement Hub's unique features

  • Shipping Management

  • Reporting/Analytics

  • Collaboration Tools

  • Real Time Data

Preferred Patron Loyalty

4.9
(83)

Loyalty marketing and gift card management

Features

Total

2

108

4

features in common

2

features in common

Preferred Patron Loyalty's unique features

  • Customer Management

  • Alerts/Notifications

  • Document Storage

  • Real Time Notifications

One Engagement Hub's unique features

  • Shipping Management

  • Collaboration Tools

Starting from

$59.95/month

Value for money

4.8

What users say about Preferred Patron Loyalty's value for money

We have a great many followers and I wanted to offer my shoppers another opportunity to save money while they support a great organization.

Danell P.

Couldn't be more grateful to have come across preferred patron. They're honestly the best investment you'll ever make and can rely on them to the fullest.

JN

Jeanie N.

Genesys Cloud

4.2
(116)

Mobile optimized cloud call center with multichannel routing

Features

Total

3

131

4

features in common

3

features in common

Genesys Cloud's unique features

  • Role-Based Permissions

  • Automated Scheduling

  • Real-Time Chat

  • Email Management

One Engagement Hub's unique feature

  • Shipping Management

Starting from

$75/month

Value for money

3.9

What users say about Genesys Cloud's value for money

I like the ability to have so many features all in one solution. This allows us to operate with minimal 3rd party vendors and helps minimise costs.

my

mawj y.

It's an expensive product that struggles with concurrent licensing models and mixed license types.

Jonathan J.

Sprout Social

4.4
(452)

Social Media Management Software for Business

Features

Total

2

87

4

features in common

2

features in common

Sprout Social's unique features

  • Communication Management

  • Customer Segmentation

  • Content Library

  • Social Listening

One Engagement Hub's unique features

  • Shipping Management

  • Real Time Data

Value for money

4.0

What users say about Sprout Social's value for money

This is for those professional-level accounts that are worth a hefty investment. There are many useful tools to this platform.

bc

bianca c.

Excellent tool for social medial planning. Unsure if it’s “worth” it given the high cost.

Amin A.

Userlane

4.7
(19)

Instant software adoption, instant results.

Features

Total

2

58

4

features in common

2

features in common

Userlane's unique features

  • Automatic Adjustments

  • Multi-Language

  • Access Controls/Permissions

  • Surveys & Feedback

One Engagement Hub's unique features

  • Shipping Management

  • Collaboration Tools

SightMill

4.8
(4)

Net Promoter Score (NPS) survey platform

Features

Total

3

54

4

features in common

3

features in common

SightMill's unique features

  • Communication Management

  • Text Editing

  • Data Analysis Tools

  • Customizable Questions

One Engagement Hub's unique feature

  • Shipping Management

ProfitWell

4.7
(20)

Real-time analytics for subscription businesses—100% free

Features

Total

1

42

4

features in common

1

features in common

ProfitWell's unique features

  • Goal Setting / Tracking

  • Client Management

  • Customer Activity Tracking

  • Profitability Analysis

One Engagement Hub's unique features

  • Real Time Data

  • Collaboration Tools

  • Shipping Management

Value for money

4.8

What users say about ProfitWell's value for money

Our favorite thing, of course, is that ProfitWell is FREE. Excellent financial reporting and trend tracking software without any cost.

Dan O.

We use this software to track our growth, revenue, churn, customer activity, and so much more. Additionally, their anti-churn tools help us battle delinquent churn successfully.

AR

Anonymous Reviewer

Quiq Messaging

4.5
(35)

Business messaging solution - SMS, FB Messenger, Kik, & Chat

Features

Total

3

113

4

features in common

3

features in common

Quiq Messaging's unique features

  • Website Visitor Tracking

  • Natural Language Processing

  • Prioritization

  • Screen Sharing

One Engagement Hub's unique feature

  • Shipping Management

Starting from

$6,000/month

Value for money

4.5

What users say about Quiq Messaging's value for money

Very intuitive and easy to use. Great feature set for the price of the software.

JG

Jerrod G.

Continuous investment to make it easy to deploy. Great employees and ceo.

SC

Serdar C.

SendX

4.7
(22)

Affordable Email Marketing Software

Features

Total

1

93

4

features in common

1

features in common

SendX's unique features

  • Campaign Segmentation

  • Mobile Optimized Emails

  • Referral Tracking

  • Drag & Drop

One Engagement Hub's unique features

  • Real Time Data

  • Collaboration Tools

  • Shipping Management

Starting from

$9.99/month

Value for money

4.6

What users say about SendX's value for money

Excellent support, affordable price, overall it is the best.

talha a.

The pricing is affordable compared to their competitors. The software has features business owners want and need.

CI

Christian I.

Kangaroo

4.5
(47)

Customer loyalty, engagement & marketing platform

Features

Total

2

100

4

features in common

2

features in common

Kangaroo's unique features

  • Email Marketing

  • Customer Database

  • Campaign Segmentation

  • Churn Management

One Engagement Hub's unique features

  • Shipping Management

  • Collaboration Tools

Starting from

$59/month

Value for money

4.3

What users say about Kangaroo's value for money

We have used other loyalty programs and for a similar cost we were able to transfer to Kangaroo successfully and our customers love it.

CS

Chris S.

Excellent tool for our company. Much better than the plastic cards which cost more and customers lose.

SW

Scott W.

Delighted

4.8
(32)

Multi-channel customer feedback collection with NPS scoring

Features

Total

1

63

4

features in common

1

features in common

Delighted's unique features

  • Activity Dashboard

  • Churn Management

  • Complaint Monitoring

  • Customer Segmentation

One Engagement Hub's unique features

  • Real Time Data

  • Collaboration Tools

  • Shipping Management

Starting from

$89/month

Value for money

4.6

What users say about Delighted's value for money

Easy, user friendly and great analytics are only a few words to describe this product. Also great price for what it allows us to do.

Michael T.

Automation - to trigger surveys based on product and customer events. Delighted was the only tool I found that would let us do this at a reasonable price.

MS

Maddy S.

Qualtrics CustomerXM

4.7
(220)

Customer experience management (CXM) platform

Features

Total

1

65

4

features in common

1

features in common

Qualtrics CustomerXM's unique features

  • Feedback Management

  • Negative Feedback Management

  • Service Level Agreement (SLA) Management

  • Workflow Management

One Engagement Hub's unique features

  • Real Time Data

  • Collaboration Tools

  • Shipping Management

Starting from

$1,500/year

Value for money

4.5

What users say about Qualtrics CustomerXM's value for money

The feature set is reasonable for the price point, and analytics go far beyond cheaper or free tools such as Google forms.

JH

Justin H.

Basic data visualization is good for keeping track of the descriptives. Customer support comes at a price though works well if your firm is inclined to make Qualtrics use efficient.

Prathamesh M.

SmartKarrot

4.5
(8)

Comprehensive Product and Customer Success Platform

Features

Total

2

52

4

features in common

2

features in common

SmartKarrot's unique features

  • Sentiment Analysis

  • Revenue Management

  • Churn Management

  • Push Notifications

One Engagement Hub's unique features

  • Shipping Management

  • Collaboration Tools

Capacity

4.5
(11)

Artificial Intelligence-based knowledge management solution

Features

Total

2

99

4

features in common

2

features in common

Capacity's unique features

  • Content Management

  • API

  • Unattended Automation

  • Mobile Access

One Engagement Hub's unique features

  • Shipping Management

  • Real Time Data

Heyday

4.5
(8)

Conversational AI platform for eCommerce & retailers

Features

Total

2

109

4

features in common

2

features in common

Heyday's unique features

  • Real-time Consumer-facing Chat

  • Real-time Conversations

  • Chat Transcript

  • Negative Feedback Management

One Engagement Hub's unique features

  • Real Time Data

  • Collaboration Tools

Infobip

4.8
(8)

Omni-channel customer communication and engagement

Features

Total

1

62

4

features in common

1

features in common

Infobip's unique features

  • Mobile Coupons

  • Email Automation

  • Communication Management

  • 2-Way Messaging

One Engagement Hub's unique features

  • Real Time Data

  • Collaboration Tools

  • Shipping Management

Jahia

4.3
(4)

Digital experience and content management platform

Features

Total

2

75

4

features in common

2

features in common

Jahia's unique features

  • Match & Merge

  • Rich Text Editor

  • Search/Filter

  • Third Party Integrations

One Engagement Hub's unique features

  • Shipping Management

  • Real Time Data

SurveySparrow

4.4
(50)

Conversational survey tool

Features

Total

1

53

4

features in common

1

features in common

SurveySparrow's unique features

  • Data Visualization

  • Video Support

  • Mobile Survey

  • Question Branching

One Engagement Hub's unique features

  • Real Time Data

  • Collaboration Tools

  • Shipping Management

Starting from

$19/month

Value for money

4.4

What users say about SurveySparrow's value for money

Acquiring feedback and other information from customers in an easy, clean and fashioned way. Survey Sparrow saved us time and money because it is beautiful out of the box with minimal design options.

Ramon H.

My overall experience with the software is really good. The price is very competitive and works really well.

Carolina F.

Zoho Desk

4.5
(1,7k)

Cloud-based help desk platform

Features

Total

3

168

4

features in common

3

features in common

Zoho Desk's unique features

  • Customizable Fields

  • Predictive Analytics

  • Configurable Workflow

  • Access Controls/Permissions

One Engagement Hub's unique feature

  • Shipping Management

Starting from

$14/month

Value for money

4.5

What users say about Zoho Desk's value for money

We're a Books and Subscriptions user so being able to have a single pane of glass view is amazing.

AT

Adam T.

Cost and ease of getting set up. Support personnel always helpful.

LH

Larry H.

Conversational Cloud

4.4
(39)

AI-Powered Chatbots, Messaging & Live Chat for Businesses

Features

Total

2

74

4

features in common

2

features in common

Conversational Cloud's unique features

  • Proactive Chat

  • Customizable Reports

  • Activity Dashboard

  • Social Media Integration

One Engagement Hub's unique features

  • Shipping Management

  • Real Time Data

Value for money

4.2

What users say about Conversational Cloud's value for money

Overall, the return on investment here is HUGE.

TH

Thomas H.

The software itself works well, but there are other more cost effective options out there.

JT

Jason T.

Zoho CRM

4.2
(4,8k)

CRM software that helps you sell smarter, better, faster.

Features

Total

3

325

4

features in common

3

features in common

Zoho CRM's unique features

  • Historical Trend Analysis

  • Mobile Access

  • Text Analysis

  • Project Tracking

One Engagement Hub's unique feature

  • Shipping Management

Starting from

$14/month

Value for money

4.3

What users say about Zoho CRM's value for money

The powerful email tools are one of the best for marketing and are included at a very competitive price point for small to medium-sized businesses.

CF

Char F.

You can build incredibly amazing customer relationship with the most popular and favorite Zoho CRM Software. You can convert extra leads and you can easily increase your revenue.

UB

Umair B.

Zendesk

4.4
(2,6k)

Service-first CRM company that builds support & sales tools

Features

Total

3

196

4

features in common

3

features in common

Zendesk's unique features

  • Multiple User Accounts

  • Lead Management

  • Third Party Integrations

  • Filtering

One Engagement Hub's unique feature

  • Shipping Management

Starting from

$19/month

Value for money

4.1

What users say about Zendesk's value for money

I like Zendesk's robust ticketing capabilities. Despite its high price, it's an extremely powerful CRM tool when compared to competitors.

CL

Chakkrit L.

Zendesk is a powerful CRM tool that totally worth the price.

CL

Chakkrit L.

SurveyLab

4.9
(48)

Survey software and questionnaire tool

Features

Total

3

118

4

features in common

3

features in common

SurveyLab's unique features

  • Authentication

  • Progress Tracking

  • Skip Logic

  • SMS Messaging

One Engagement Hub's unique feature

  • Shipping Management

Starting from

$49/month

Value for money

4.8

What users say about SurveyLab's value for money

They were fantastic about working with us to deliver projects within our budgets, and offered the most competitive pricing of any provider we talked to.

RA

Ruby A.

I've found it as an alternative to SurveyMonkey with a better pricing plan. Does everything the other one in a good way.

JW

Jakub W.

Octane AI

(0)

Conversational AI platform for Shopify merchants

Features

Total

1

29

4

features in common

1

features in common

Octane AI's unique features

  • Survey/Poll Management

  • Communication Management

  • Dashboard

  • Behavioral Targeting

One Engagement Hub's unique features

  • Real Time Data

  • Collaboration Tools

  • Shipping Management

EngageBay

4.6
(72)

Integrated sales & marketing software for growing teams

Features

Total

1

203

4

features in common

1

features in common

EngageBay's unique features

  • Batch Processing

  • Customizable Templates

  • Mass Texting

  • Conversion Tracking

One Engagement Hub's unique features

  • Real Time Data

  • Collaboration Tools

  • Shipping Management

Starting from

$9.99/month

Value for money

4.8

What users say about EngageBay's value for money

EngageBay is a great tool for marketing automation for small companies (finally!) and for a reasonable price. You can customize all views and see the data you want to.

Anna O.

It is easyish to use, still lacks loads of features and the way of working is sometimes frustrating compared to something like Hubspot, but that is where the huge price difference comes in.

Rv

Ryno v.

LiveAgent

4.7
(1k)

Great customer service starts with better help desk software

Features

Total

3

190

4

features in common

3

features in common

LiveAgent's unique features

  • Personalization

  • Caller Profiles

  • Social Media Integration

  • Corrective and Preventive Actions (CAPA)

One Engagement Hub's unique feature

  • Shipping Management

Starting from

$15/month

Value for money

4.7

What users say about LiveAgent's value for money

I've been using other services to manage support tickets and live interactions for years, and I just pulled the plug on those other services. This is an excellent product at an awesome price point.

LA

Landon A.

Their CS is super responsive and helpful. Easy to set up, value-cost is off the chain and has the all the right functionalities I needed.

Luis Carlos B.

Whatfix

4.7
(58)

Accelerate Digital Adoption

Features

Total

2

73

4

features in common

2

features in common

Whatfix's unique features

  • Employee Handbook

  • Academic/Education

  • Survey/Poll Management

  • Alerts/Notifications

One Engagement Hub's unique features

  • Shipping Management

  • Collaboration Tools

Value for money

4.6

What users say about Whatfix's value for money

Originally the decision was driven by the 50% + cost saving we would receive, however, we have been amazed by the ease of use of the system.

Andrew L.

It helps to fill a training gap at a very affordable price.

AR

Anonymous Reviewer

Qualaroo

4.6
(11)

Powerful Survey And Feedback Management Tool

Features

Total

2

38

4

features in common

2

features in common

Qualaroo's unique features

  • Randomization

  • Metadata Management

  • Question Branching

  • Action Management

One Engagement Hub's unique features

  • Shipping Management

  • Real Time Data

elevio

4.6
(27)

Self-service support & customer education platform

Features

Total

2

97

4

features in common

2

features in common

elevio's unique features

  • Content Management

  • Guided Problem Solving

  • Electronic Forms

  • Survey/Poll Management

One Engagement Hub's unique features

  • Shipping Management

  • Real Time Data

Starting from

$79/month

Value for money

4.6

What users say about elevio's value for money

I personally benefit from it because it saves me so much time and money not thinking about having to code our own one.

SC

Sam C.

Easy to implement and saves so much time and money on coding this functionality.

SC

Sam C.

Salesforce Service Cloud

4.4
(512)

Customer Service & Field Service Management Solutions

Features

Total

2

195

4

features in common

2

features in common

Salesforce Service Cloud's unique features

  • Role-Based Permissions

  • Video Support

  • Land Planning

  • Scheduling

One Engagement Hub's unique features

  • Shipping Management

  • Real Time Data

Value for money

4.1

What users say about Salesforce Service Cloud's value for money

Great and positive experience with this product. A big investment but will give you tools to make you successful.

MF

Mike F.

Overall it does what it should and for the price it's great also.

AR

Anonymous Reviewer

Sprinklr

4.2
(59)

Social media management, analytics & strategy planning.

Features

Total

3

90

4

features in common

3

features in common

Sprinklr's unique features

  • Conversion Tracking

  • Historical Trend Analysis

  • Event Management

  • Fixed Asset Management

One Engagement Hub's unique feature

  • Shipping Management

Value for money

3.9

What users say about Sprinklr's value for money

We have been very happy with our Sprinklr partnership - if your company has the budget to support the (expensive) tool, then I think it is definitely worth it.

AR

Anonymous Reviewer

I really liked Sprinklr and it's a software that I always tell people to check out. It's on the upper end of price for social media software so be aware of that.

AR

Anonymous Reviewer

Front

4.5
(205)

Email management software and shared inbox for teams

Features

Total

3

120

4

features in common

3

features in common

Front's unique features

  • Surveys & Feedback

  • Contact Database

  • Order Management

  • Tagging

One Engagement Hub's unique feature

  • Real Time Data

Starting from

$9/month

Value for money

4.2

What users say about Front's value for money

It has been a game-changer for our teams at work. We all use it as our email client and it helps us communicate more effectively which saves time and ultimately money.

Joshua A.

Front helps us in these two ways, primarily, and that makes it by far worth the money.

JS

Jessica S.

Falcon.io

4.2
(179)

Unified social media marketing and management platform

Features

Total

3

113

4

features in common

3

features in common

Falcon.io's unique features

  • Customer Database

  • Social Performance Management

  • User Profiles

  • Brand Guidelines

One Engagement Hub's unique feature

  • Shipping Management

Starting from

$108/year

Value for money

3.8

What users say about Falcon.io's value for money

The support staff are great. Finally the modular pricing makes it affordable for a wide variety of needs.

AB

Abe B.

When our contract was up this year, we switched from Falcon.io to another platform because we found other platforms with similar functionalities for a much lower price.

Lynne L.

Freshdesk

4.5
(2,3k)

Online helpdesk system and customer service software

Features

Total

2

126

4

features in common

2

features in common

Freshdesk's unique features

  • Activity Tracking

  • Discussions / Forums

  • Request Assignment

  • Issue Auditing

One Engagement Hub's unique features

  • Shipping Management

  • Real Time Data

Starting from

$19/month

Value for money

4.4

What users say about Freshdesk's value for money

I recommend it for its ease of use, its performance and its fair price.

Juan Manuel C.

Easy to use, quickly setup, generous free plan that gives you enough time to try software, good price compared to competitors.

AR

Anonymous Reviewer

Pipedrive

4.6
(2,3k)

CRM built by salespeople, for salespeople

Features

Total

2

157

4

features in common

2

features in common

Pipedrive's unique features

  • Client/Property Matching

  • Duplicate Detection

  • Planning Tools

  • Feedback Management

One Engagement Hub's unique features

  • Shipping Management

  • Real Time Data

Starting from

$12.5/month

Value for money

4.4

What users say about Pipedrive's value for money

Hands down Pipedrive has the most comprehensive integration marketplace for the best price period.

DC

Dave C.

We chose it because I received recommendations from my network. Great value for the money, and you are valued as a customer.

AR

Anonymous Reviewer

Vivantio

4.3
(165)

Flexible Software. Focused Service.

Features

Total

1

96

4

features in common

1

features in common

Vivantio's unique features

  • Dashboard Creation

  • Procurement Management

  • Event Tracking

  • Event Scheduling

One Engagement Hub's unique features

  • Real Time Data

  • Collaboration Tools

  • Shipping Management

Starting from

$42/month

Value for money

4.2

What users say about Vivantio's value for money

Overall I recommend Vivantio as a company and their ITSM suite of tools offer excellent value for money in my opinion.

JH

Jonathon H.

Good value for money ITSM Tool for ITIL based Service Desks.

JH

Jonathon H.

ChurnZero

4.8
(78)

Customer engagement & retention for subscription businesses

Features

Total

2

37

4

features in common

2

features in common

ChurnZero's unique features

  • Activity Tracking

  • Video Support

  • Usage Tracking/Analytics

  • Text Analysis

One Engagement Hub's unique features

  • Shipping Management

  • Collaboration Tools

Value for money

4.7

What users say about ChurnZero's value for money

Having the quick insight into usage data helps me know which clients I need to contact and address an issue with, which helps me save revenue or build a more accurate forecast.

AG

Alex G.

Overall this product gives the customer success team the information they need to see. It is simple for them to see aggregate NPS Score, Revenue, etc of all their accounts.

AR

Anonymous Reviewer