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ThunderTix vs Fienta Comparison

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Overview

Category Leaders

Box office software in the cloud to manage live performances with access anywhere. Multi-venue support for reserved seating,...

Fienta is an event ticketing and registration platform for all kinds of events with features for ticket sales, attendee registration,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

65

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

141

42

2

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.9

5

4

3

2

1

40

5

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Thundertix has been great to work with. The software responds to our needs and the ability to customise it to suit our needs and configurations is so helpful.
The service team is excellent; they’re always on hand to help and seem always seem happy to. You can customise tickets which is really handy and it’s totally controlled by us.
We love working with ThunderTix. ThunderTix has an amazing support system in place.

Pros

Easy to use, allows free and priced tickets, allows a great variety of different tickets and sicounts, great customer service, good clear pricing, looks nice.
Amazing tech support and documentation. Strong analytics and great event discovery options for potential audiences.
For our guests, getting their tickets from Fienta made the experience easy, natural and pleasant and helped us to have a great start for our event.

Cons

You seriously can not talk to anyone if you have a problem. I had to take it off my website because so many people called me having trouble actually completing purchases.
The inability to have a store for merchandise separate from adding to a ticket. Refunds & exchanges to multi day events can get very confusing.
The biggest issue we've come across is the inability to delete or archive orders. Our group sales processes including deposits were always in jeopardy of getting really messy on the back end.

Cons

There are custom fields that you can add when a person buys a ticket but sadly they are not obligatory and the buyer can bypass the custom fields by just not entering any information.
We had a couple of hiccups with people being confused about how to do a bank transfer, that was partially due to us not being aware of the process either.
I can't create several shows of the same event. I can't sell tickets with a seating plan.
  • Vendor responds to reviews
  • Last review4 months ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features95
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Account Reconciliation
  • Activity Dashboard
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Attendance Management
  • Attendee Management
  • Attendee Segmentation
  • Attendee Tracking
  • Badge Management
  • Badge Printing
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Barcoding/RFID
  • CRM
  • Calendar Management
  • Click Tracking
  • Client Management
  • Concessions Management
  • Conferences/Conventions
  • Confirmation/Reminders
  • Content Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Data Management
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Forms
  • Customization
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Drag & Drop
  • Drip Campaigns
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Email Templates
  • Employee Management
  • Engagement Tracking
  • Event Calendar
  • Event Management
  • Event Registration
  • Event Scheduling
  • Event Ticketing
  • Event Tracking
  • Exhibit/Vendor Management
  • Financial Analysis
  • Food & Beverage Management
  • Gift Card Management
  • Group Registration
  • Guest List Management
  • Guest List Search
  • Inventory Management
  • Invoice Management
  • Invoice Processing
  • Kiosk Ticketing
  • Loyalty Program
  • Marketing Automation
  • Mobile Access
  • Mobile Ticketing
  • Multi-Event
  • Multi-Facility
  • Multi-Language
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Ticketing
  • Onsite Registration
  • Onsite Ticketing
  • Order Management
  • Order Processing
  • PCI Compliance
  • PDF Conversion
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Print-at-Home
  • Promotions Management
  • QR Codes
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Receipt Management
  • Refund Management
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Reserved Seating
  • Sales Automation
  • Sales Reports
  • Search/Filter
  • Season Tickets
  • Seating Map
  • Secure Data Storage
  • Social Media Integration
  • Social Promotion
  • Sponsorship Management
  • Status Tracking
  • Support Ticket Management
  • Surveys & Feedback
  • Third Party Integrations
  • Ticket Reservations
  • Ticketing
  • Vendor Management
  • Visitor Registration
  • Visitor Tracking
  • Wait List Management
  • Website Integration
  • Website Management
  • Weddings/Parties
  • Total features60
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Account Reconciliation
  • Activity Dashboard
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Attendance Management
  • Attendee Management
  • Attendee Segmentation
  • Attendee Tracking
  • Badge Management
  • Badge Printing
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Barcoding/RFID
  • CRM
  • Calendar Management
  • Click Tracking
  • Client Management
  • Concessions Management
  • Conferences/Conventions
  • Confirmation/Reminders
  • Content Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Data Management
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Forms
  • Customization
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Drag & Drop
  • Drip Campaigns
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Email Templates
  • Employee Management
  • Engagement Tracking
  • Event Calendar
  • Event Management
  • Event Registration
  • Event Scheduling
  • Event Ticketing
  • Event Tracking
  • Exhibit/Vendor Management
  • Financial Analysis
  • Food & Beverage Management
  • Gift Card Management
  • Group Registration
  • Guest List Management
  • Guest List Search
  • Inventory Management
  • Invoice Management
  • Invoice Processing
  • Kiosk Ticketing
  • Loyalty Program
  • Marketing Automation
  • Mobile Access
  • Mobile Ticketing
  • Multi-Event
  • Multi-Facility
  • Multi-Language
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Ticketing
  • Onsite Registration
  • Onsite Ticketing
  • Order Management
  • Order Processing
  • PCI Compliance
  • PDF Conversion
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Print-at-Home
  • Promotions Management
  • QR Codes
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Receipt Management
  • Refund Management
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Reserved Seating
  • Sales Automation
  • Sales Reports
  • Search/Filter
  • Season Tickets
  • Seating Map
  • Secure Data Storage
  • Social Media Integration
  • Social Promotion
  • Sponsorship Management
  • Status Tracking
  • Support Ticket Management
  • Surveys & Feedback
  • Third Party Integrations
  • Ticket Reservations
  • Ticketing
  • Vendor Management
  • Visitor Registration
  • Visitor Tracking
  • Wait List Management
  • Website Integration
  • Website Management
  • Weddings/Parties

Integrations

  • Total integrations22
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations6
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

ThunderTix vs. Fienta

See how ThunderTix and Fienta stack up against each other by comparing features, pricing, ratings, integrations, security & more.