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ThunderTix vs Purplepass Ticketing Comparison

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Overview

Category Leaders

Box office software in the cloud to manage live performances with access anywhere. Multi-venue support for reserved seating,...

Category Leaders

Be prepared for COVID19 with contactless ticketing, live streaming, and our unique ASD system (Automatic Social Distancing)...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

$

79

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

Free

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

148

43

2

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

5

4

3

2

1

140

13

3

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Thundertix has been great to work with. The software responds to our needs and the ability to customise it to suit our needs and configurations is so helpful.

Ih

Ina h.

The service team is excellent; they’re always on hand to help and seem always seem happy to. You can customise tickets which is really handy and it’s totally controlled by us.

MK

Maria K.

We love working with ThunderTix. ThunderTix has an amazing support system in place.

MR

Melanie R.

Pros

I've been working with Purplepass for a few months now, and they are by far the best ticket company to partner with: their customer support is outstanding.

SA

Samir A.

Best and very reliable solution for ticketing. Easy to set up and very good integration.

MA

Maziar A.

If you hosting an event and you want a company that is going to be with you, guide you and help to ensure you event is a success, do yourself a favor and call Purplepass, you'll be glad you did.

MC

Matthew C.

Cons

You seriously can not talk to anyone if you have a problem. I had to take it off my website because so many people called me having trouble actually completing purchases.

NH

Natale H.

The inability to have a store for merchandise separate from adding to a ticket. Refunds & exchanges to multi day events can get very confusing.

LR

Leona R.

The biggest issue we've come across is the inability to delete or archive orders. Our group sales processes including deposits were always in jeopardy of getting really messy on the back end.

AR

Anonymous Reviewer

Cons

Some of the features are a bit confusing to get a handle on.

MS

Max S.

Especially over facebook, instagram, and client advertisements. If I were able to pull the report that is shown on purple pass I would be able to upset the marketing packages you offer to our clients.

BN

Brittany N.

Event day promotional ticket sales on tablet can be confusing.

KC

Kathleen C.

  • Vendor responds to reviews
  • Last review20 days ago
  • Vendor responds to reviews
  • Last review8 months ago

Key features

  • Total features83
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Artist Management
  • Attendance Management
  • Attendee Management
  • Attendee Segmentation
  • Badge Management
  • Badge Printing
  • Barcode / Ticket Scanning
  • CRM
  • Calendar Management
  • Concessions Management
  • Conferences/Conventions
  • Confirmation/Reminders
  • Contract/License Management
  • Credential Management
  • Credit Card Processing
  • Customer Data Management
  • Customer Database
  • Customer Management
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Engagement Tracking
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Event Tracking
  • Exhibit/Vendor Management
  • Financial Analysis
  • Food & Beverage Management
  • For Film Festivals
  • For Music Festivals
  • Guest Accreditation
  • Guest List Management
  • Guest List Search
  • Kiosk Ticketing
  • Lead Capture
  • Marketing Automation
  • Mobile Access
  • Mobile Ticketing
  • Multi-Event
  • Multi-Facility
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Ticketing
  • Onsite Ticketing
  • Payment Processing
  • Point of Sale (POS)
  • Print-at-Home
  • Promotions Management
  • QR Codes
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Reserved Seating
  • Sales Reports
  • Season Tickets
  • Seating Map
  • Social Media Integration
  • Social Promotion
  • Sponsorship Management
  • Staff Scheduling
  • Support Ticket Management
  • Surveys & Feedback
  • Third Party Integrations
  • Ticket Reservations
  • Ticketing
  • Transportation Management
  • Vendor Management
  • Visitor Registration
  • Volunteer Management
  • Wait List Management
  • Website Management
  • Weddings/Parties
  • Total features56
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Artist Management
  • Attendance Management
  • Attendee Management
  • Attendee Segmentation
  • Badge Management
  • Badge Printing
  • Barcode / Ticket Scanning
  • CRM
  • Calendar Management
  • Concessions Management
  • Conferences/Conventions
  • Confirmation/Reminders
  • Contract/License Management
  • Credential Management
  • Credit Card Processing
  • Customer Data Management
  • Customer Database
  • Customer Management
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Engagement Tracking
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Event Tracking
  • Exhibit/Vendor Management
  • Financial Analysis
  • Food & Beverage Management
  • For Film Festivals
  • For Music Festivals
  • Guest Accreditation
  • Guest List Management
  • Guest List Search
  • Kiosk Ticketing
  • Lead Capture
  • Marketing Automation
  • Mobile Access
  • Mobile Ticketing
  • Multi-Event
  • Multi-Facility
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Ticketing
  • Onsite Ticketing
  • Payment Processing
  • Point of Sale (POS)
  • Print-at-Home
  • Promotions Management
  • QR Codes
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Reserved Seating
  • Sales Reports
  • Season Tickets
  • Seating Map
  • Social Media Integration
  • Social Promotion
  • Sponsorship Management
  • Staff Scheduling
  • Support Ticket Management
  • Surveys & Feedback
  • Third Party Integrations
  • Ticket Reservations
  • Ticketing
  • Transportation Management
  • Vendor Management
  • Visitor Registration
  • Volunteer Management
  • Wait List Management
  • Website Management
  • Weddings/Parties

Integrations

  • Total integrations23
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations11
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk