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ThunderTix vs SignUpGenius Comparison

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Overview

Category Leaders

Software that transforms the box office from chaos to calm. A single system for reserved seating and general admission, season...

Category Leaders

SignUpGenius is a cloud-based volunteer management and event planning tool for creating online sign up sheets, inviting volunteers...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

20

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

29.99

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

253

5

4

3

2

1

199

50

2

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.6

1.9K

5

4

3

2

1

1.3K

521

110

12

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

Thundertix has been great to work with. The software responds to our needs and the ability to customise it to suit our needs and configurations is so helpful.
The service team is excellent; they’re always on hand to help and seem always seem happy to. You can customise tickets which is really handy and it’s totally controlled by us.
We love working with ThunderTix. ThunderTix has an amazing support system in place.

Pros

SignUp Genius is incredibly easy to use and so effective. Even the free version is incredibly powerful and seamless to integrate.
SignUpGenius has been great for helping us schedule things such as performance reviews and interviews so that they can pick the time slots that work best for them.
SignUpGenius is a phenomenal tool with countless uses. The free version is excellent in and of itself but the premium version offers great options and is very affordable too.

Cons

You seriously can not talk to anyone if you have a problem. I had to take it off my website because so many people called me having trouble actually completing purchases.
The inability to have a store for merchandise separate from adding to a ticket. Refunds & exchanges to multi day events can get very confusing.
The biggest issue we've come across is the inability to delete or archive orders. Our group sales processes including deposits were always in jeopardy of getting really messy on the back end.

Cons

It's not that there's anything wrong, or missing from this software, but more that it's not exactly an essential, or needed tool.
The ad-supported version is a bit dated-looking--the templates are all fairly "blah" with an aesthetic highly reminiscent of the 2000s (poor spacing, minimal attention to design).
Sometimes this program is difficult to use and navigate. It is a bit confusing until you understand how it works.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review4 days ago

Key features

  • Total features86
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Attendance Management
  • Attendance Tracking
  • Attendee Management
  • Attendee Segmentation
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Communication Management
  • Concessions Management
  • Conferences/Conventions
  • Confirmation/Reminders
  • Contact Management
  • Credit Card Processing
  • Customer Data Management
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Document Storage
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Engagement Tracking
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Event Tracking
  • Exhibit/Vendor Management
  • Financial Analysis
  • Food & Beverage Management
  • For Nonprofits
  • Guest List Management
  • Guest List Search
  • Marketing Automation
  • Membership Management
  • Mobile Access
  • Mobile Ticketing
  • Multi-Event
  • Multi-Facility
  • Online Payments
  • Online Registration
  • Online Ticketing
  • Onsite Ticketing
  • Payment Processing
  • Personalization
  • Point of Sale (POS)
  • Print-at-Home
  • Promotions Management
  • QR Codes
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Reserved Seating
  • SMS Messaging
  • Sales Reports
  • Scheduling
  • Season Tickets
  • Seating Map
  • Social Media Integration
  • Social Promotion
  • Sponsorship Management
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Third-Party Integrations
  • Ticket Reservations
  • Ticketing
  • User Management
  • Vendor Management
  • Volunteer Management
  • Volunteer Recruiting
  • Wait List Management
  • Website Management
  • Total features32
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Attendance Management
  • Attendance Tracking
  • Attendee Management
  • Attendee Segmentation
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Communication Management
  • Concessions Management
  • Conferences/Conventions
  • Confirmation/Reminders
  • Contact Management
  • Credit Card Processing
  • Customer Data Management
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Document Storage
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Engagement Tracking
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Event Tracking
  • Exhibit/Vendor Management
  • Financial Analysis
  • Food & Beverage Management
  • For Nonprofits
  • Guest List Management
  • Guest List Search
  • Marketing Automation
  • Membership Management
  • Mobile Access
  • Mobile Ticketing
  • Multi-Event
  • Multi-Facility
  • Online Payments
  • Online Registration
  • Online Ticketing
  • Onsite Ticketing
  • Payment Processing
  • Personalization
  • Point of Sale (POS)
  • Print-at-Home
  • Promotions Management
  • QR Codes
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Reserved Seating
  • SMS Messaging
  • Sales Reports
  • Scheduling
  • Season Tickets
  • Seating Map
  • Social Media Integration
  • Social Promotion
  • Sponsorship Management
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Third-Party Integrations
  • Ticket Reservations
  • Ticketing
  • User Management
  • Vendor Management
  • Volunteer Management
  • Volunteer Recruiting
  • Wait List Management
  • Website Management

Integrations

  • Total integrations21
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations6
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite