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ThunderTix Reviews - Page 5

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250 reviews

Recommended

MW
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Mona W.

Entertainment, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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We love ThunderTix

Reviewed a year ago
Pros

The customer service is outstanding. We usually hear back within moments if we have a question.

Cons

Various difficulties that I address directly with the responsive staff

Vendor response

And Mona, we love you! I'm always pleased as punch when I read great things about our team, so thank you. However, my eyes are focused on the word "difficulties". Would you please share with us more about the challenges you are having, so we can assist? Please know we appreciate your 10/10 review!

HG
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Hilary G.

Sports, 1-10 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy to setup and use.

Reviewed a year ago
Pros

It's very easy to setup, customize and implement ticket sales. It's also easy to make changes to tickets that have already been purchased. I also like the ease of accessing purchased ticket holder information.

Cons

The file size for uploading an image seemed too small for what I wanted to use.

Vendor response

Thank you for sharing your thoughts, Hilary, as we'd love to improve our platform for you. Would you mind opening a support request, so we can learn more about the image size and how we can enlarge it for you? I'm glad to read that you find everything easy-to-use (a hallmark of ThunderTix), but let's get that image improvement for you! Thanks for a 9 out of 10 rating!