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Ticket Tailor vs Custify Comparison

Overview

Sell tickets online with Ticket Tailor - an event ticketing platform famous for low fees, a simple to use and feature rich...

Custify is a cloud-based customer success platform designed to help SaaS businesses manage customer engagement and churn...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$0.26
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$199/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

310

47

3

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

5.0

(50)

5

4

3

2

1

50

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

You do not have to pay for what you don't use. All our administrators appreciate its ease of use, the ticket users appreciate that it is mobile friendly.
Very easy to set up ticketing for events and has excellent and responsive customer service. Good value for not for profit charity and parent staff association.
The ease of use and the wide variety of options, the customer service, and the value. Also, the ability to put the service “on-hold” when not using it is amazing.

Pros

My overall experience is great. Aside from being a good product at a reasonable price, their customer service is very good.
Client communication has improved, we save time and simplify reports. Their team really seems to care about each client and are very responsive to all our questions or requests.
Various health scores in a 360 view of our customers, very flexible automation engine, actionable tasks and super easy to use UI. Also worth mentioning the great onboarding and follow-up support.

Cons

Many of my attendees pay by check. The only flaw in the platform is the inability to invoice folks for check payments.
I haven't seen many cons. Our only problem has been with integrating cash purchases into our ticket list, but that's more of a problem on our end.
Ve asked the question but Ticket Tailor has referred me to Stripe, however Stripe don't show you what you've made per product, only money coming in. So it's a bit of an annoying vicious circle.

Cons

I am trying to think about cons for this product. I relly can not think of anything that is bad.
Our CS team has their health scores set up with alerts so they basically get an early warning system of when they need to step in.
Navigation through the UI can be a pain in certain sections.
  • Vendor responds to reviews
  • Last review17 days ago
  • Vendor responds to reviews
  • Last review25 days ago

Key features

  • Total features47
  • 360 Degree Feedback
  • ACH Payment Processing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Analytics
  • Automatic Notifications
  • Barcode Scanning
  • Barcode Support
  • Behavior Tracking
  • CRM Integration
  • Client Management
  • Communication Management
  • Configurable Workflow
  • Credit Card Processing
  • Custom Fields
  • Custom Landing Pages
  • Customer Database
  • Customer Profiling
  • Customer Segmentation
  • Customizable Branding
  • Customizable Questions
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Electronic Payments
  • Email Alerts
  • Email Integration
  • Email Notifications
  • Email Templates
  • Engagement Analytics
  • Event Calendar
  • Event Logs
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Event Tracking
  • Event Triggered Actions
  • Feedback Collection
  • Goal Setting / Tracking
  • History Tracking
  • Instant Messaging
  • Labeling
  • Lifecycle Management
  • Mobile Integration
  • Multi-Channel Marketing
  • Multiple User Accounts
  • Order Management
  • Ratings & Reviews
  • Real Time Data
  • Real Time Notifications
  • Reminders
  • Reporting & Statistics
  • Retention Management
  • Revenue Management
  • SSL Security
  • Sales Integration
  • Sales Tracking
  • Social Media Integration
  • Support Ticket Management
  • Survey Management
  • Task Management
  • Third Party Integration
  • Usage Tracking
  • Vendor Management
  • Web Forms
  • Website Integration
  • Widgets
  • eCommerce Management
  • Total features39
  • 360 Degree Feedback
  • ACH Payment Processing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Analytics
  • Automatic Notifications
  • Barcode Scanning
  • Barcode Support
  • Behavior Tracking
  • CRM Integration
  • Client Management
  • Communication Management
  • Configurable Workflow
  • Credit Card Processing
  • Custom Fields
  • Custom Landing Pages
  • Customer Database
  • Customer Profiling
  • Customer Segmentation
  • Customizable Branding
  • Customizable Questions
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Electronic Payments
  • Email Alerts
  • Email Integration
  • Email Notifications
  • Email Templates
  • Engagement Analytics
  • Event Calendar
  • Event Logs
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Event Tracking
  • Event Triggered Actions
  • Feedback Collection
  • Goal Setting / Tracking
  • History Tracking
  • Instant Messaging
  • Labeling
  • Lifecycle Management
  • Mobile Integration
  • Multi-Channel Marketing
  • Multiple User Accounts
  • Order Management
  • Ratings & Reviews
  • Real Time Data
  • Real Time Notifications
  • Reminders
  • Reporting & Statistics
  • Retention Management
  • Revenue Management
  • SSL Security
  • Sales Integration
  • Sales Tracking
  • Social Media Integration
  • Support Ticket Management
  • Survey Management
  • Task Management
  • Third Party Integration
  • Usage Tracking
  • Vendor Management
  • Web Forms
  • Website Integration
  • Widgets
  • eCommerce Management

Integrations

  • Total integrations17
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations1
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Ticket Tailor vs. Custify

See how Ticket Tailor and Custify stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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