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Event ticketing for events of all sizes. Low fees. No fuss.
Value for money rating
4.8
/5
439
Price starts from
0.26
One-time payment
Usage Based
What users say
Price starts from
20
/user
Per month
Pricing model
Free trial
Price starts from
29
Per month
Pricing model
Free trial
Price starts from
34.99
Per month
Pricing model
Free trial
Price starts from
299
Per month
Pricing model
Free trial
Price starts from
399
Per year
Pricing model
Free trial
Lauren C.
Used other for less than 6 months
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As a first-time charity event with a very small budget, the cost effectiveness of using Ticket Tailor as opposed to other sites meant that more of the money raised went to charity!
This is the first time I've run an event and I did a lot of research into ticket selling sites in order to figure out the most suitable site. I had a lot of questions as event ticketing was new to me and out of all the sites I emailed, Ticket Tailor provided the fastest and most comprehensive answers to all my queries. They made me feel very confident about setting up my box office and when the tickets...
There is nothing I can fault about ticket tailor but I was unable to combine selling tickets for my event with the ticket purchasers ability to book preferred time slots which was important to the smooth running of my event.
Alex W.
Health, Wellness and Fitness, 11-50 employees
Used weekly for 1-2 years
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Fantastic.
Quick to learn, easy to get an overview, lots of options for adding discounts. Works for in person and online events really well. Customer service is really good and almost always available in no time.
The broadcast feature is very limited in control of the way the emails look. Visually it's hard to make a professional looking email. Or maybe I need to become better with HTML. Some good templates would be amazing. Although this doesn't stop me using your software, because everything else is so good! Also, please add a feature where I can have JUST a booking page. Not the sales page. I have to dig about in the embed code to find the URL. It'd be nice to just have a button that says copy URL for booking page. I can then send people straight there from my website. And, for larger events, it would be amazing if you could offer monthly payments for larger courses instead of a single large payment - if that's possible.
Archimedes M.
Religious Institutions, 1-10 employees
Used daily for less than 6 months
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With Ticket Tailor we can now accurately track how many people register for an event, and compare that to how many people actually attend the event. We can now also collect emails efficiently for producing distribution lists of attendees for thank you notes and future marketing of events.
I loved how I can have the flexibility of making the tickets either free or to determine the cost, and to factor in the additional fee for processing through Ticket Tailor.
Not being able to list specific names under one singular party. That made checking people in a little less specific than I would have liked.
Doug S.
Human Resources, self-employed
Used weekly for 1-2 years
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Ticket Tailor is a great way to set up and promote my art workshops - it's easy both for me and my customers.
It is very easy to set up events using Ticket Tailor - and the pricing feels fair and is flexible too. I love that you can pause your membership to suit you.
No current issues, I am happy with the way the software performs, with the set up and the price I pay too.
valerie c.
Nonprofit Organization Management, 11-50 employees
Used daily for 2+ years
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We have been using Ticket tailor for several years and found it to effectively meet our needs as we can increase or decrease the amount of events we are paying for, it is easy to change your payment plan. There is also the option to resend tickets, cancel orders etc.
Straight forward to use and good reporting options. Allows you to set the transaction fee and ticket price. Not extortionate for the vendor.
The buytickets. link wording isn't always appropriate as we offer free events, although there is a join the guestlist option this isn't on the main link.
Josh C.
Food & Beverages, 51-200 employees
Used other for 1-2 years
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This was a much easier program to use and implement than programs we have used in the past
Ticket Tailor was SO user friendly. It made out ticketing online so easy and made check in at our event seamless.
Really nothing. The price point was very fair.
Lisa W.
Retail, 1-10 employees
Used monthly for 2+ years
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Ticket Tailor has allowed us to sell event tickets to a wider audience and to keep our ticket prices low enough to allow many people to be able to afford to purchase tickets. Their fee schedule is very reasonable and free events are offered free of ticketing fees. They have been very responsive to any and all questions about navigation and I am extremely happy that I found them.
The Ticket Tailor company strives to provide a cost-effective way to manage events. Any "free" or charitable event is at no cost to the organizer! That alone speaks to their commitment to helping non-profits and businesses of all sizes to be able to utilize this platform. Customer service is top-notch! They are not only responsive but they follow up just in case. We are a small business and we try our best to manage event expenses so that we can offer more compensation to our performers. Ticket Tailor has a fee schedule that has allowed us to accomplish this.
I would like to be able to manually add tickets that were sold outside of the TIcket Tailor platform and do so without a fee. (I understand why I can't, but it would be nice.)
Alex B.
Events Services, 1-10 employees
Used other for 2+ years
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We've used Ticket Tailor for a few years now for selling tickets for events; the platform is really easy to operate, you can add multiple events on different cost plans and it's very easy to add the details of the event, capacity levels, pricing and lots of information to make it easy to track sales levels as well as creating an easy sales experience for your customers. You have options to add on small charges to tickets to recoup cost of using the platform and we've always found it works out cheaper than using other ticket platforms who take a percentage of each ticket sale. Easy, great service and will continue to use.
Check-in app was a little difficult to set up as the app you need to connect had changed and this information hadn't been updated on the website, so we got it working in the end a little too late to use for our last event but will use this year.
William C.
Performing Arts, 1-10 employees
Used daily for less than 6 months
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I am a new recruit to Ticket Tailor but, so far, I couldn’t be more impressed. They will save us an estimated $2,000 per production compared to our previous service. You can set your tickets up to accept a donation on top of the ticket fee to bring in more revenue. With our previous service, moving a ticket from one performance to another was complicated and frustrating. With Ticket Tailor, a few clicks...
Cost and ease of use. Amazing customer service.
A couple features don't work as I'd like, but there is an acceptable workaround
Karen D.
Performing Arts, 1-10 employees
Used other for 6-12 months
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Subscription that can be paused has been more cost effective than paying a fee per ticket sold, particularly as our audience has grown. It has always made running events easy and efficient.
In the early stages of setting up a touring opera company, TicketTailor does everything we need it to, quickly and easily. Because we're just starting out, the fact you can pause your subscription made it the cheapest option in the end as we have largeish gaps between events. Also the option not to have a booking fee meant booking online is made more attractive rather than more expensive unlike other ticketing services. Might sound small but this is important when you're trying to encourage people to come and see opera for the first time. Everything else - links, graphics, dashboard, money transfer- works well.
Only thing is the lack of familiarity our audience has with the brand. Some of our audience, particularly the older members, perhaps feel more comfortable booking through big familiar ticketing services. I occasionally get phone calls asking to book over the phone instead so as not to put card details into the unfamiliar website. But this will come.
Kathy Z.
Environmental Services, 1-10 employees
Used daily for 6-12 months
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My nonprofit organization relies heavily on visitor admission revenue to help advance our mission. We were closed for a year due to covid, which impacted us heavily. This year, we sought a solution to be able to open safely. One of our solutions was online, timed ticketing. I researched various options and found Ticket Tailor, which was listed as integrating with my Weebly website. I'm so glad I found...
Ticket Tailor is easy to use and has excellent customer service. Any time I need help with doing something, they respond quickly. Also, they truly listen to their customers and make regular, helpful updates. I like the ease of use, ease of creating events and ticket options, ability to embed in my website, ability to customize events and communications, and so much more. The software is very affordable, and you can pass on the ticketing fees which is very common practice these days. It's a great platform!
It's hard to say because I love this software. Reporting could be a little more robust, although it is similar to other types of platforms (e.g., online sales). Integration with a few more software platforms, such as more options for emailing, would be helpful. Much of what I would have said "like least" when I first started using the platform have already been addressed in the company's software updates!
Dawn C.
Leisure, Travel & Tourism, 1-10 employees
Used daily for less than 6 months
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For many years we have run Santa events with high quality cardboard tickets sold from our premises or bought through PayPal and posted out. We have also sold tickets on the day. Covid meant none of that was possible and we were very anxious about moving to e-ticketing. From the very start the product was very easy to use and customise and more importantly integrated very well with our website and our customers found it easy to use. The support team have been exceptional - answering queries at all hours when I'd reached a problem. What I love with their support team is that they never say- just click this option as though you were an idiot- they are very friendly always explained or linked to tutorials so you can understand in more detail.
Very easy to set up an event, able to copy event to save time/mistakes. Very easy to customise and make it look like our product, blended perfectly with our website and meant we could add/change/hide events ourselves without paying external company to make changes to our website. Our first event went from an idea to tickets sold within a couple of days and would have been quicker but had to wait for...
We had a probably bespoke requirement to control/count/limit the number of individual orders rather than the number of actual tickets issued. E.g. with Covid needed to limit the number of families who purchased but could have up to 6 people per bubble/family with a mix of adult and child ticket prices. A solution would be to be able to specify a mandatory ticket so they had to buy, say, one visit ticket...
Jason D.
Broadcast Media, 11-50 employees
Used weekly for 2+ years
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Overall we've used TicketTailor for almost 10 events over the past 2 years and love it. It's the cheapest full-featured ticketing system you'll find, and much easier than hosting your own service to save money.
The best thing about Ticket Tailor is the flat fee pricing model. You can charge as much or as little as you want for tickets, and not worry that they are taking a cut of every ticket sold. Especially for expensive tickets, this amounts to hundreds of dollars in savings.
There are a few use cases that I've come across for which it isn't ideal, but I've contacted the developers and they are very helpful with taking suggestions and offering ideas. I will freely admit that some of my use cases are fairly esoteric, so if you're just doing a fairly normal event you should have no issues.
Brad T.
Music, 1-10 employees
Used daily for 2+ years
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We have a small event with some unique challenges (limited parking, limited camping, comped tickets, presale, retroactive discounts/refunds, etc). Planning the event has been so much easier since we found Ticket Tailor. While the interface is EXTEREMLY easy to use, the depth of features/settings allows for a lot of flexibility for our unique event (multiple ticket types, presale/GA sale, donation options, access codes, discount codes, etc.). In addition to the full feature set, Ticket Tailor customer service has always been extremely responsive through the live chat in the web app. I could not recommend Ticket Tailor enough for your event and looking forward to continuing to use this service as our event grows.
- Ease of use - Competitive pricing - Helpful support - Wealth of features/settings - Fun to use!
- Last event... we did not have our cellphones on a network (cell service was not available). A phone got logged out and lost the tickets checked-in. A local backup would be nice for the App.
Chris J.
Events Services, 1-10 employees
Used daily for 1-2 years
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We had real world and online events and lots of then. TT was so much easier and faster thna EB and way cheaper.
We had challenges with Eventbrite at the strat of the pandemic and needed a new solution fast. I checked all the platforms out and ended up choosing Ticket Tailor. Short learning curve but easier, faster and slicker by far than eventbrite. No not as many features, but the features that are needed ar all there. Cost wise its WAY cheaper too. The whole team loves it now where EB was always a chore.
All my issues get addressed in a Zoom call with the team! Yes I can actuaklly talk to humans who make the product. That alone is a gamchanger.
Nea D.
Professional Training & Coaching, self-employed
Used daily for less than 6 months
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Ticket Tailor is a wonderful ticketing solution for my online and in person events. The pricing is great, but even more is that the customer experinece is excelleng. My clients have remarked at how easy it is to use and work with - from reviewing events to purchase. I love that and so do they.
The WordPress widget is not great and does not have any way to customize or make more user friendly. If this were resolved they would be a 10/10.
Edward W.
Music, 1-10 employees
Used daily for 1-2 years
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Overall, very pleased with the software and no major qualms other than the ticket customization. Very low learning curve, quick money deposits, relatively inexpensive fees and can always reach out to their team if needed.
I really like the ease of use and how simple it is to setup a store front for tickets. Super quick set up time and very accessible to manage and make quick edits if needed
I dislike the fact that we cannot customize the look of our tickets and rather are stuck with the default 'QR' coded squares that are the printable 'tickets'. We would like to see something that allows us to be creative with the presentation of our tickets and make them feel like actual concert tickets
Jessica R.
Nonprofit Organization Management, 11-50 employees
Used monthly for 2+ years
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Overall, Ticket Tailor meets all of our needs. The price point is optimal, they generously offer a discount for our nonprofit organization, it is easy to use, and customer service is responsive and helpful. The customer service representatives respond quickly and provide all of the information I am searching for. It integrates seamlessly with our website and into emails. With Ticket Tailor, we have been able to encourage advanced ticket sales and maximize our fund raising efforts.
This product is user friendly and allows us to customize the tickets, events, and images to the extent that we need. Often, I have used products that are either easy to use and don't have customization or have customizing options but are too complex. Ticket Tailor is well-balanced. We are a small, nonprofit organization so limiting expenditures on events is critical to our ability to use the funds for programming. Ticket Tailor's pricing makes it possible for us to maximize fundraising efforts. We now use it for every fundraising event.
For our events, Ticket Tailor meets all of our ticketing and registration needs. In the past, we were struggling with no feature to create tables, but that feature was recently added. There really isn't anything we have seen missing from the platform.
Liz W.
Health, Wellness and Fitness, 1-10 employees
Used daily for 2+ years
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We were looking for an online ticketing solution for both paid and free events, that met our budget requirements, was attractive and relatively easy to use. Our events are both current and future (12+ months), often with gaps of months in between. TicketTailor's pay of you go feature works so well for us as we literally only pay for what we sell, at a great price too, whilst maintaining an online presence for our events 24/7. No ongoing service fee for our quieter months. Perfect solution for our growing startup. It has meant too that we can now house all our events on the one platform. Thank you TT!
Price. Pay as you go option. Responsive help desk.
Tricky sometimes to embed graphics or videos. Formatting of paragraph spacing sometimes too very challenging. Often have had an event that has big spaces in the copy that are only just good enough. I seem to have no space or a huge one. Not ideal.
Verified reviewer
Music, 1-10 employees
Used daily for 2+ years
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I've used many platforms and always come back to ticket tailor, i really recommend it.
Instant paypal payments for each ticket transaction No middleman fees Low fees Easy to set up and manage box office Easy to manage guests Easy to view basic insights on ticket sale performance
Occasionally need to manually resend ticket when someone doesnt recieve ticket No warning if you go over subscription tier ticket limit, just upgrades automatically
Emily E.
Hospital & Health Care, 1-10 employees
Used other for 2+ years
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Any problems I have ever had with TicketTailor, Lon and the rest of the team were quick to provide me a solution if I was not able to find the answer myself with their online forum.
This software is super easy to use when selling tickets to an event. I use this software to host a Gala twice a year for a Cancer Charity I work for and it is so easy to setup and customize. Also, it only costs $25/month to use with no contract. After my event, I pause the billing until my next event! Although the software developers are in the U.K. they are VERY friendly and quick to respond to your questions (no charge). The things I love about this software are too numerous to list!
The ONLY thing I can think of that I don't like about this software is the fact that sometimes you have to dig to find a certain feature you are looking for.
Steven Tai N.
Insurance, 51-200 employees
Used daily for 6-12 months
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Great experience
Price is very affordable A lot of features
More payment options. For example, money can go directly to my bank account rather than through Stripe or PayPal
Verified reviewer
Health, Wellness and Fitness, self-employed
Used monthly for 2+ years
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I have been using this after I migrated off of Event Brite due to the high fees. I am more than pleased with the transition. I have lowered my expenses by thousands of dollars per year and as a small business owner this has been huge! It does not do everything that some of the bigger players but I did not need most of the tools.
For the cost, it does almost everything I need. I run multiple events at a time and the configuration across the events is great. Great integration into my website. Extremely easy to use.
1. Need more email and customer outreach tools in the software. 2. Would like to sell additional add ons with pictures and options (not really deep on functionality at this time). 3. Reporting is super weak!
Christopher B.
Nonprofit Organization Management, 1-10 employees
Used other for less than 6 months
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Being able to incorporate the fees into the ticket purchase is clutch. Before we would lose the transaction fee, the ticket fee, and more, but now that can all be incorporated and passed on to the consumer. That's helpful for a small nonprofit.
Ticket Tailor has been a great fit for our nonprofit organization. For our ticketed events, we were able to quickly create event pages, promo codes, embedded widget code, and customize our event perfectly. The short ticketing link makes social media posting a breeze without having to use a link shortener. As a nonprofit, the fee structure is very straightforward and affordable for us based on the tickets sold— we are even able to apply the processing fees to the transactions so the full ticket amount is received! Customer service has been super responsive, and liking multiple payment systems was painless. A feature we haven't used yet but are looking forward to using on the day of the event; their ticket receiving ap! Definitely worth checking out.
Sometimes the widget doesn't show up on our squarespace page, but I'm not sure which system the error exists on. The widget could afford to be more customizable, particularly in shape/design/etc. I'm not solid on the donation aspect when not in conjunction with a ticket purchase-- does it work? Unfortunately I haven't been able to devote the time to figuring this out.
Jen C.
Nonprofit Organization Management, 201-500 employees
Used daily for less than 6 months
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In researching ticketing platforms when our previous supplier was closing down, Ticket Tailor was the best option for us and met most, if not all, of our requirements at a very reasonable cost per ticket. Customer support has been great with quick and helpful responses to any queries.
Ticket Tailor was very easy to set up and is easy to use from a seller and buyer perspective. The charity discount is very welcomed, as is the low cost per booking and lack of monthly fees. Compared to other platforms the functionality is great for the cost.
There are only a couple of specific functions Ticket Tailor hasn't been able to offer but there are workarounds: transferring orders to different events (currently involves cancelling a booking, creating a new booking and applying the payment to the new booking) and the ability to edit/add custom information to invoices (e.g. purchase order numbers) which we have to do outside Ticket Tailor.