Ticket Tailor Reviews - Page 4

I have tried all the major ticketing sites for my film festival and found Ticket Tailor to be head and shoulders above the competition. The site is exceptionally user-friendly and the monthly package - as opposed to hefty commissions charged by rival sites - is advantageous to my business model. No hesitations whatsoever in recommending it.

Nothing really comes to mind - I'm sure it will continue to get better and better.

Free for free events. Good value for ticketed events. Ability to plug into Word Press

Many of the settings feel spread out and it takes some time to learn all the settings. It can also be unclear if one is editing a global template or event-specific information.

The feature we liked most as a non-profit was the ease in which we could set up event ticket sales. Our customers has no problem finding our marketplace and purchasing tickets.

I don't like that Ticket Tailor doesn't have the option to set up a reserved seating ticket sales option. If it did, we would used this platform almost exclusively for our events.

- Monthly fee for use instead of percentage of ticket sales (this makes a huge difference for a smaller event!) - Great customer service - Nice integration features, including Facebook pixel and Google Analytics

- There are limited design options for box offices

No pros were added to this review

No cons were added to this review

As a nonprofit organization, there is a charity discount that ticket tailor offers subscribers. Their model is based on a monthly subscription, but you can pause it! We are a non-profit theater company, and do not produce theater all year round, so the ability to not only have a discount but also to pause our subscription and maintain all of our data until we need the software later on in the year is spectacular! It captures purchaser data, provides a clean and analytic landing page for ticket purchases that you can easily integrate into your own website, and is intuitive for ticket purchasers.

It integrates with stripe and PayPal, and the percentage taken by those two organizations to process payments is our least favorite aspect. That being said, it's the best that we've worked with!!

I love the support. They've been so quick and helpful whenever needed. The tool and ticket embed widget have worked flawlessly for us. When we had to cancel an event, the portal made it easy to issue refunds.

There aren't native integrations but rather these are through Zapier.

It's simple to get going, easy to get online and selling, very cost effective, and helps with a variety of event styles we operate and promote

it's a bit fixed at times. i need flexibility in some of our ticketing options, but we can't do this yet.

Ease of use, customizing, and customer service were key! And the app was just perfect, making check-in a breeze! I also used it to organize a family reunion!

None to report other than to have a minimum of 40 characters in this question!

So easy to use the templates. Connecting payment account is easy too. A few clicks and it’s done. Great customer support.

I don’t feel there are any. The software is great.

The ease of setting up an event and the collection of money

The inflexibility of some of the options i.e. you cant currently add values to some of the drop down boxes

I found the functionality, and the ability to customise each event an absolute bonus. Being able to change details, quickly essential. Maintaining contact with customers easily.

After a few teething problems, but with help from customer service, no issues.

The best thing for me is the pricing. Once I pay my monthly fee THAT'S IT. Paypal & Stripe take their fees out and send me my money. There is no future payment going back to the service.

I really have NO cons but the check-in app has been glitching

The user friendly nature of the platform and the ability to customise the box office is a cool feature.

A mobile app would be cool to have but really there’s nothing I don’t like about the platform

It is incredibly easy to use and it is very affordable for a nonprofit. It looks professional on our website when someone is buying tickets and it is easy for the customer to use as well.

Honestly, I don't dislike anything. I've never had an issue with anything.

Was simple to integrate within our site, and it gave us flexible options on how we manage our tickets.

A lot of options during setup meant that we missed one element of where to gather details of additional customer data.

No pros were added to this review

No cons were added to this review

Thank you for your review. It was a pleasure to work with you.

After looking at alternative online ticketing solutions we were initially drawn to TicketTailor by their competitive pricing, but they have proven to be great. Their platform is stable, easy to use and very customisable. They even offer a charity discount on top of their low pricing! We weren't sure about choosing someone other than the brand name for organising events online - let's call them Shiny Events - but TicketTailor have met all our expectations.

The only inconvenience we've found is that TicketTailor fees are paid to them via credit card, whereas card transaction fees are debited by their payment provider (Stripe) from the remittance. This has caused our accounts team a few challenges as the bank account we're having the remittance paid into isn't the same as the bank account with a credit card! Not a show stopper, but upset our finance team a little!

The software is simple to use for the most part and has easy to reach help that answers very quickly.

Eventbrite was a little more intuitive on the sections and flow of things. But overall this is great

Easy to use & very flexible! Great value to cost ratio!

We really have not encountered a single problem with it.

intuitively designed, even a non-technical person like me can use it excellent price range, with non-profit discount and NO TICKET FEES!! (plan and event size dependent, of course) customer service was excellent, always responded to inquires and requests timely over chat or email. Connected payment applications allows plug-and-play usage. Efforts to update and improve are visible over the years I've used them (update to check-in application)

maybe because I am a technology layman I wasn't able to fully make use of the linked/connected apps as fully as I hoped.. (I attempted to connect Zapier, but was not successful... but that might just due to operator error...)

It's easy to use - set up of events and management of them. Like reports is super friendly user

no cons about the product. Maybe the least could be that it doesn't have like eventbrite a page were to see future events?

It is very easy to use/ duplicate and update my event each year.

I really don't have anything I completely dislike.