TicketingHub Features

TicketingHub

Cloud based ticketing platform for ticket sales and tracking

4.96/5 (24 reviews)

Competitor Feature Comparison

API
Activity Dashboard
Alerts/Notifications
Attendance Management
Attendee Management
Barcode / Ticket Scanning
CRM
Calendar Management
Concessions Management
Conferences/Conventions
Confirmation/Reminders
Customer Data Management
Customizable Reports
Data Import/Export
Discount Management
Drag & Drop
Email Invitations & Reminders
Email Marketing
Employee Management
Event Calendar
Event Scheduling
Event Ticketing
Kiosk Ticketing
Marketing Automation
Mobile Access
Mobile Ticketing
Online Payments
Online Registration
Online Ticketing
Onsite Ticketing
Payment Processing
Point of Sale (POS)
Print-at-Home
Promotions Management
Real Time Analytics
Real Time Reporting
Registration Management
Reporting & Statistics
Reporting/Analytics
Sales Reports
Season Tickets
Seating Map
Social Promotion
Support Ticket Management
Surveys & Feedback
Third Party Integrations
Ticket Reservations
Ticketing
Visitor Registration
Website Management
Visit WebsiteCompare App
API
Activity Dashboard
Alerts/Notifications
Attendance Management
Attendee Management
Barcode / Ticket Scanning
CRM
Calendar Management
Concessions Management
Conferences/Conventions
Confirmation/Reminders
Customer Data Management
Customizable Reports
Data Import/Export
Discount Management
Drag & Drop
Email Invitations & Reminders
Email Marketing
Employee Management
Event Calendar
Event Scheduling
Event Ticketing
Kiosk Ticketing
Marketing Automation
Mobile Access
Mobile Ticketing
Online Payments
Online Registration
Online Ticketing
Onsite Ticketing
Payment Processing
Point of Sale (POS)
Print-at-Home
Promotions Management
Real Time Analytics
Real Time Reporting
Registration Management
Reporting & Statistics
Reporting/Analytics
Sales Reports
Season Tickets
Seating Map
Social Promotion
Support Ticket Management
Surveys & Feedback
Third Party Integrations
Ticket Reservations
Ticketing
Visitor Registration
Website Management
Visit WebsiteCompare App
API
Activity Dashboard
Alerts/Notifications
Attendance Management
Attendee Management
Barcode / Ticket Scanning
CRM
Calendar Management
Concessions Management
Conferences/Conventions
Confirmation/Reminders
Customer Data Management
Customizable Reports
Data Import/Export
Discount Management
Drag & Drop
Email Invitations & Reminders
Email Marketing
Employee Management
Event Calendar
Event Scheduling
Event Ticketing
Kiosk Ticketing
Marketing Automation
Mobile Access
Mobile Ticketing
Online Payments
Online Registration
Online Ticketing
Onsite Ticketing
Payment Processing
Point of Sale (POS)
Print-at-Home
Promotions Management
Real Time Analytics
Real Time Reporting
Registration Management
Reporting & Statistics
Reporting/Analytics
Sales Reports
Season Tickets
Seating Map
Social Promotion
Support Ticket Management
Surveys & Feedback
Third Party Integrations
Ticket Reservations
Ticketing
Visitor Registration
Website Management
Visit WebsiteCompare App

Mobile apps

iOS App


0 reviews

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


0 reviews

TicketingHub Feature Reviews

18 reviewers had the following to say about TicketingHub's features:

Dmitri S.

Great understanding of customers needs!

2015-11-17

We joined TicketingHub to avoid our customers being redirected to third party sites for ticket purchasing.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Timur A.

great platform

2015-11-17

Looks great on my site and works perfectly on mobile phones.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Jodie B.

A revelation!

2019-06-25

It is a huge relief to be with TicketingHub. We are really thrilled after having been with a system that was difficult to use for too long. We can't recommend them highly enough.

Pros

. - We keep customers within our site so we have full analytics for digital marketing. - We are integrated with Viator so we have live availability and are on sale to the masses. - We can add all types of resellers easily so we can extend our marketing reach without difficulty.

Cons

We haven't currently identified anything we really don't like and any developments we think could happen, we simply let them know, then they assess the importance and if agreed, add them to the list of tasks for the developers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Alex P.

Customer focus!

2019-06-18

Pros

The software itself it great, very intuitive with a simple yet effective interface that allows us to sell our products, do some upselling, connect via API with our preferred suppliers and use several payment processors as well.

Cons

What I like the least is something they're working on as we speak which are bespoke improvements for a particular part of our business.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from TicketingHub


Thank you Alex for such a kind review. We're definitely working on these improvements.

The Ticket Guru.

Read more
Anonymous
People Business Partner (Marketing and Advertising company, 5001-10000 employees)
Verified Reviewer

Client Service at your door! Great system

2018-12-06

Pros

I can check my traffic but also repeat customers which helps me build my brand.

Cons

I dont think i can fault it as I havent come across any problems as such. Everything is open and visible so you know what you are getting.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: GetApp
Helpful?   Yes   No
Read more
Ben L.

Love it!

2015-11-17

Much easier for my customers. Great customer support even by phone.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Alexis V.

Best ticket app

2015-11-17

Easy to use, fast and perfect Customer service.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Val L.

Usefull, efficient & easy !!!

2019-02-05

What is easy for you, will be to your customers. Ticketing hub is pro and perfect for my business Booking.

Pros

I wanted a platform, simple for me and simple for the clients. Easy to use and avoiding all the technical & complicated problems you can face with "payments" or "bookings" etc ...

Cons

receiving daily summary everyday when no booking... but they working on it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from TicketingHub


Thank you for your kind review Val!

We're delighted you're enjoying our software and have noted and fixed the issue raised as a con in your review.

We thank you for your business and feedback.

Best,

The TicketingHub Team

Read more
Talal H.

Great Product

2015-11-16

I swapped to TicketingHub over a year ago and found the system much easier to use. My customers also appreciate how short and simple the checkout process is too.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Gemma J.

Fantastic Product

2019-06-25

Pros

User friendly, developed regularly, great customer service.

Cons

Any suggestions for improvements have been generally actioned so no present cons.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Luke E.

Absolutley Great

2019-06-25

Affordable and great support/customer service.

Pros

They have exceptional customer support and seem to know their customers by name so if you have any trouble at all just give them a call and the'll sort it out.

Cons

It can be hard to get your head around as one or two bits aren't overly intuitive. Luckily the staff are always ready to help at any time and explain things very clearly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Emma P.

Great company and wonderful service

2016-12-20

I loved the way customers were given an easy to use the system that didn't take them away from my website.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No

Response from TicketingHub


Thank you Emma, It's a pleasure to be working with you too.

Read more
Daniel B.

Great, flexible with great support from the team!

2019-10-01

I run a free walking tours, and they help me getting booking online, through our website.

Pros

The system is very flexible, and the team helped me with some customization so it fits exactly my need. Great help of the team. I'm super happy with them.

Cons

Ease of use.... can be easier :) Terms that are not common in the ticketing/booking world.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Morten S.

Time Saver!

2015-11-16

Easier for me to use.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Oliver M.

One of the best system for my companies needs.

2019-06-20

Overall its been been an invaluable tool and system for my business, helping us both grow and expand.

Pros

They have amazing customer service as well.

Cons

Sometimes updates can be a little slow but they have always come through in the end and been significant improvements. The system they have now is now top class.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Rob C.

Simplify and streamline ticketing from front and back

2019-06-26

We abolished paper records, paper vouchers and fuel miles from having to deliver hard copy vouchers. We also passed on the savings from postage and printing costs. rep and his team worked tirelessly to get the system implemented on our website. Time was spent with me and other staff, screen sharing and working through script and code to get everything working. Transferring existing bookings and vouchers over from our old system. Training and explanation were available at every turn and the service feels very personal.

Pros

The customisation is unparalleled and very easy to learn.

Cons

The software has increased our ticket and voucher sales, so it's given our tour guides extra work.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Nir K.

Amazing ticketselling software with a great company behind it!

2019-06-25

Pros

-Easy to set up - real Costumer user friendly -Great costumer service

Cons

can't really think about cons. haven't found Ticketinghub earlier

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Todd A.

Just what we needed

2016-11-11

Implementation was easy and Carl was super helpful and responsive throughout the process.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more