TicketingHub Features

TicketingHub

Cloud based ticketing platform for ticket sales and tracking

4.96/5 (25 reviews)

TicketingHub Feature Summary

  • Barcode / Ticket Scanning
  • Concessions Management
  • Online Ticketing
  • Onsite Ticketing
  • VIP & Discount Tickets
  • Print-at-Home
  • Kiosk Ticketing
  • General Admission
  • Event Management
  • Mobile Ticketing
  • Box Office Management
  • Season Tickets
  • POS integration
  • Live analytics
  • API

Customer Management Feature Comparison

Most popular features of all Customer Management apps

API (356 other apps)
Activity Dashboard (214 other apps)
Activity Tracking (157 other apps)
Automatic Notifications (194 other apps)
CRM Integration (129 other apps)
Calendar Management (180 other apps)
Custom Fields (145 other apps)
Customer Database (150 other apps)
Customizable Branding (191 other apps)
Customizable Reporting (158 other apps)
Customizable Templates (165 other apps)
Data Import/Export (173 other apps)
Electronic Payments (130 other apps)
Email Integration (185 other apps)
Mobile Integration (128 other apps)
Real Time Data (128 other apps)
Reminders (183 other apps)
Reporting & Statistics (225 other apps)
Social Media Integration (162 other apps)
Third Party Integration (209 other apps)

Mobile apps

iOS App


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Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

TicketingHub Feature Reviews

21 reviewers had the following to say about TicketingHub's features:

Dmitri Senchenko

Great understanding of customers needs!

2015-11-17

We joined TicketingHub to avoid our customers being redirected to third party sites for ticket purchasing.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Timur Avilov

great platform

2015-11-17

Looks great on my site and works perfectly on mobile phones.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Alex Piccone

Customer focus!

2019-06-18

Pros

The software itself it great, very intuitive with a simple yet effective interface that allows us to sell our products, do some upselling, connect via API with our preferred suppliers and use several payment processors as well.

Cons

What I like the least is something they're working on as we speak which are bespoke improvements for a particular part of our business.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from TicketingHub


Thank you Alex for such a kind review. We're definitely working on these improvements.

The Ticket Guru.

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Daniel Berkovich

Great, flexible with great support from the team!

2019-10-01

I run a free walking tours, and they help me getting booking online, through our website.

Pros

The system is very flexible, and the team helped me with some customization so it fits exactly my need.

Cons

Ease of use.... can be easier :) Terms that are not common in the ticketing/booking world.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
People Business Partner (Marketing and Advertising company, 5001-10000 employees)
Verified Reviewer

Client Service at your door! Great system

2018-12-06

Pros

I can check my traffic but also repeat customers which helps me build my brand.

Cons

I dont think i can fault it as I havent come across any problems as such. Everything is open and visible so you know what you are getting.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: GetApp
Helpful?   Yes   No
Read more
Nir Kroonenberg

Amazing ticketselling software with a great company behind it!

2019-06-25

Pros

-Easy to set up - real Costumer user friendly -Great costumer service

Cons

can't really think about cons. haven't found Ticketinghub earlier

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Val Lagrand

Usefull, efficient & easy !!!

2019-02-05

What is easy for you, will be to your customers. Ticketing hub is pro and perfect for my business Booking.

Pros

Easy to use and avoiding all the technical & complicated problems you can face with "payments" or "bookings" etc ...

Cons

receiving daily summary everyday when no booking... but they working on it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from TicketingHub


Thank you for your kind review Val!

We're delighted you're enjoying our software and have noted and fixed the issue raised as a con in your review.

We thank you for your business and feedback.

Best,

The TicketingHub Team

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Ben Lambert

Love it!

2015-11-17

Much easier for my customers. Great customer support even by phone.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Luke Ellingworth

Absolutley Great

2019-06-25

Affordable and great support/customer service.

Pros

They have exceptional customer support and seem to know their customers by name so if you have any trouble at all just give them a call and the'll sort it out.

Cons

Luckily the staff are always ready to help at any time and explain things very clearly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Alexis Vaillant

Best ticket app

2015-11-17

Easy to use, fast and perfect Customer service.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Morten Schlosser

Time Saver!

2015-11-16

Saves me so much time.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Talal Hasan

Great Product

2015-11-16

I swapped to TicketingHub over a year ago and found the system much easier to use. My customers also appreciate how short and simple the checkout process is too.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Gemma Johnson

Fantastic Product

2019-06-25

Pros

User friendly, developed regularly, great customer service.

Cons

Any suggestions for improvements have been generally actioned so no present cons.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

The best ticketing system out there!

2018-04-24

Pros

Really fantastic platform for any kind of event and ticket combination. I've thrown almost every scenario at the system and the team - they both passed with flying colours!

Cons

Nothing I can think of - the team were really supportive when we had minor issues with tracking and Google Tags (even helping us build an add on so the script could work smoothly within an iframe).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Razvan Ionescu

Great product, very complex & useful

2019-06-26

Pros

Great support from the team, ease of learning it on the way, many useful functions

Cons

Sometimes too complicated and time demanding

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Emma Parker

Great company and wonderful service

2016-12-20

I loved the way customers were given an easy to use the system that didn't take them away from my website.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No

Response from TicketingHub


Thank you Emma, It's a pleasure to be working with you too.

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Jodie Broad

A revelation!

2019-06-25

It is a huge relief to be with TicketingHub. We are really thrilled after having been with a system that was difficult to use for too long. We can't recommend them highly enough.

Pros

They have really thought about what we need as a visitor attraction from the outset as opposed to developing a ticketing system in response to customer needs that becomes cumbersome and complicated.

Cons

We haven't currently identified anything we really don't like and any developments we think could happen, we simply let them know, then they assess the importance and if agreed, add them to the list of tasks for the developers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Todd Allen

Just what we needed

2016-11-11

I needed to implement a ticketing solution for a client web site in a very short time. After reviewing several ticketing solutions I decided on Ticketing Hub.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Rob Cursons

Simplify and streamline ticketing from front and back

2019-06-26

We also passed on the savings from postage and printing costs. rep and his team worked tirelessly to get the system implemented on our website. Time was spent with me and other staff, screen sharing and working through script and code to get everything working.

Pros

The customisation is unparalleled and very easy to learn.

Cons

The software has increased our ticket and voucher sales, so it's given our tour guides extra work.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Nicolas Jacquart

Great booking system becoming better every day.

2019-06-21

Pros

The team behind the it, they improve their tool all the time, Ticketinghub covers all our needs and if we need something else they are up to make it happen.

Cons

I'm sure there's something small but I can't think of anything right now.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Oliver Mernick-Levene

One of the best system for my companies needs.

2019-06-20

Overall its been been an invaluable tool and system for my business, helping us both grow and expand.

Pros

They have amazing customer service as well.

Cons

Sometimes updates can be a little slow but they have always come through in the end and been significant improvements. The system they have now is now top class.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more