TicketingHub Reviews

I've used Ticketinghub since 2014 for events ranging from walking tours to large international conferences. I haven't used even half of the many features it has, and have still found it always does just what I need. On top of that, [sensitive content hidden] and the team behind it are always very responsive to queries, and offer great advice on how to improve and streamline its use. They are also constantly making improvements and truly listen to customer feedback within this process.As a result of my experience with Ticketinghub, I have regularly recommended it to others planning events, and would do the same to you.

Sometimes there are almost too many features.

The customer service is excellent; straight forward, personal and friendly.

A better way of designing the buttons, but there making it it easier to use in short time.

easy for the customers to usegood help with integration

I'm super happy about this product. It is that I have to fill in something over here. Otherwise I would leave it empty.

Everything about it rocks. From the developers who are always there to help you with any query, to the easy accessibility of the system and set up.

There was nothing I didn't like about this software.

Ease of use, Clean simple design, user friendly

More colour and size options. Ability to show images of products

Thank you, Sarah, for your trust in Ticketinghub and this kind review!

Simple to use and very professional system

I have no issues with the system as anything I need sorted the support team have went above and beyond to do what I ask.

Thank you, Michael, for such a great review! We'll continue to do our best to service your needs.

Great booking widget, fast checkout - it also does not kill your page load speed in comparison to other booking widgets while loading . Flexible pricing, depending on your booking volumes they seem flexible. No more overbooking we can keep a track of all sales from many channels with ease and affiliate sales.

No negatives to report as of yet, this is rare for me as I am a real stickler.

The value for money on this platform is outstanding, especially when you consider the flexibility of the platform and the neat integration within a website.

Future improvements can include the scheduling of guides to tours, notifications to guides together with a more comprehensive reporting dashboard.

This system is uncomplicated, logical and intelligent. It solves multiple issues for a Tourism based Transport company like ours.

It would be good if customers could modify their own booking - I understand this feature / a similar feature will be arriving soon.

The system is very flexible, and the team helped me with some customization so it fits exactly my need. Great help of the team. I'm super happy with them.

Ease of use.... can be easier :) Terms that are not common in the ticketing/booking world. But once you get use to it...it's ok. and I know they are working all the time to make it even more simple.

It's all about the support - The rep and his team understand our business and offer round the clock support

Early on we wanted a greater degree of functionality specific to our business, and Ticketing Hub set about providing the features we needed.

Great support from the team, ease of learning it on the way, many useful functions

Sometimes too complicated and time demanding

The customisation is unparalleled and very easy to learn.

The software has increased our ticket and voucher sales, so it's given our tour guides extra work.

User friendly, developed regularly, great customer service.

Any suggestions for improvements have been generally actioned so no present cons.

-Easy to set up - real Costumer user friendly -Great costumer service

can't really think about cons. haven't found Ticketinghub earlier

The simplicity of this system. It is so easy to use. They have really thought about what we need as a visitor attraction from the outset as opposed to developing a ticketing system in response to customer needs that becomes cumbersome and complicated. Big benefits for us: - A no-nonsense, honest approach. - We keep customers within our site so we have full analytics for digital marketing. - We are integrated with Viator so we have live availability and are on sale to the masses. - We can add all types of resellers easily so we can extend our marketing reach without difficulty.

We haven't currently identified anything we really don't like and any developments we think could happen, we simply let them know, then they assess the importance and if agreed, add them to the list of tasks for the developers.

This ticketing system is very versatile and will let you do almost anything you can think of. They have exceptional customer support and seem to know their customers by name so if you have any trouble at all just give them a call and the'll sort it out. No monthly fees, you just pay as a % of the bookings. Absolutely great.

It can be hard to get your head around as one or two bits aren't overly intuitive. Luckily the staff are always ready to help at any time and explain things very clearly.

The team behind the it, they improve their tool all the time, Ticketinghub covers all our needs and if we need something else they are up to make it happen.

I'm sure there's something small but I can't think of anything right now.

We have used Ticketinghub for a number of years because their system fits perfectly with our needs for selling tickets globally; at a very fair price point. We have been with them almost from the start and although we have looked at other competitors, we have always stayed due to the constant software updates that has matched our growth. They have amazing customer service as well. I highly recommend.

Sometimes updates can be a little slow but they have always come through in the end and been significant improvements. The system they have now is now top class.

First and foremost, the TicketingHub customer service team is superb - always available to help and the motto: no question is too dumb! The software itself it great, very intuitive with a simple yet effective interface that allows us to sell our products, do some upselling, connect via API with our preferred suppliers and use several payment processors as well.

What I like the least is something they're working on as we speak which are bespoke improvements for a particular part of our business.

Thank you Alex for such a kind review. We're definitely working on these improvements. The Ticket Guru.

I wanted a platform, simple for me and simple for the clients. Easy to use and avoiding all the technical & complicated problems you can face with "payments" or "bookings" etc ... The ticketing hub founder was so helpful setting up everything and being very concern about my needs. Very pro and efficient, didn't hesitate to call me straight away to deal with a questions and solve any queries. Few minutes ago, I wanted to change some things but could't find on my intranet, but their "helper" was so good, connected in a second to answer me straight away, patient and just great. I definitely recommend Ticketing hub for their professionalism and listening. I love it !

receiving daily summary everyday when no booking... but they working on it.

Thank you for your kind review Val! We're delighted you're enjoying our software and have noted and fixed the issue raised as a con in your review. We thank you for your business and feedback. Best, The TicketingHub Team

This is another platform I trialled when trying to sell my event tickets. This was so simple to use and they even give you free demos. I find their customer service skills outstanding as they walk you through everything. I can check my traffic but also repeat customers which helps me build my brand.

I dont think i can fault it as I havent come across any problems as such. Everything is open and visible so you know what you are getting.

I receive prompt responses and fixing my issues, use friendly software, lots of features and professional and reliable software

not sure.... I have been using it for a while, and really happy. may be more colors in "buy tickets" link...

Really fantastic platform for any kind of event and ticket combination. I've thrown almost every scenario at the system and the team - they both passed with flying colours!

Nothing I can think of - the team were really supportive when we had minor issues with tracking and Google Tags (even helping us build an add on so the script could work smoothly within an iframe).

Ho apprezzato molto la capacità di integrare la vendita dei biglietti attraverso diversi canali. Infatti è possibile vendere biglietti direttamente tramite il proprio sito e social network. Questa funzionalità omnicanale assicura che i biglietti siano facilmente acquistabili, aumentando la visibilità e la possibile di vendita sui canali già "caldi".

Ho avuto qualche difficoltà con l'assistenza clienti, che ho trovato lenta e non all'altezza delle richieste. In caso di problemi tecnici o necessità di supporto urgente, non vorrei dover attendere tempi di risposta lunghi, il che può essere frustrante soprattutto in prossimità di eventi importanti.