Ticketleap Features

Ticketleap

Complete event promotion, ticket sales and check-in solution

4.33/5 (12 reviews)

Ticketleap Feature Summary

  • Check-in event attendees with QR code scanning
  • Add branding and logos to fully customizable event sites
  • Build professional event websites from templated designs
  • Accept ticketing transactions with a choice of merchants
  • Send customizable email blasts to ticket buyers
  • Show an event calendar to schedule upcoming dates
  • Companion Ticketleap apps for iOS and Android
  • Setup multiple administrator and user accounts
  • Embed links and widgets into existing event sites
  • Administration dashboard provides user account access
  • Offer and apply promotional discount codes
  • Sell, issue, print and scan tickets for scheduled events
  • Create registration forms and seating reservation plans

Competitor Feature Comparison

API
Access Control
Activity Dashboard
Barcode Scanning
CRM Integration
Customer History
Customizable Branding
Customizable Templates
Data Import/Export
Discount Management
Drag & Drop Interface
Electronic Payments
Email Distribution
Email Notifications
Event Calendar
Mobile Integration
Multiple User Accounts
Support Ticket Management
Third Party Integration
Web Forms
Website Integration
Learn moreCompare App
API
Access Control
Activity Dashboard
Barcode Scanning
CRM Integration
Customer History
Customizable Branding
Customizable Templates
Data Import/Export
Discount Management
Drag & Drop Interface
Electronic Payments
Email Distribution
Email Notifications
Event Calendar
Mobile Integration
Multiple User Accounts
Support Ticket Management
Third Party Integration
Web Forms
Website Integration
Visit WebsiteCompare App
API
Access Control
Activity Dashboard
Barcode Scanning
CRM Integration
Customer History
Customizable Branding
Customizable Templates
Data Import/Export
Discount Management
Drag & Drop Interface
Electronic Payments
Email Distribution
Email Notifications
Event Calendar
Mobile Integration
Multiple User Accounts
Support Ticket Management
Third Party Integration
Web Forms
Website Integration
Visit WebsiteCompare App

Mobile apps

iOS App


50 reviews

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


482 reviews

Ticketleap Feature Reviews

9 reviewers had the following to say about Ticketleap's features:

Christie Clifford

Essential for Event Organizers

2019-07-31

Pros

The social media integration makes marketing easier.

Cons

The app could be a little more robust but overall it’s a great service/application.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Entertainment company, 1-10 employees)

Good Ticketing Platform

2018-09-14

Customer service is great.

Pros

The ability to customize page.

Cons

The reports are not easy to navigate and set up could be simplified.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Jami Crockett

It's been great

2018-02-24

Pros

We have used this for several clients and really love it as we do annual events and it easy to duplicate an event when you do it year after year.

Cons

We had a few payment issues but customer service was always quick to fix.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No
Read more
Heather Cunningham

They forced us to cancel our event

2020-04-30

Their customer service kept stating contact instead of helping out their client.

Pros

Ease for members of my organization to purchase tickets - although it’s not that difficult to type a name and credit card number.

Cons

They told us they would now be paying us after our event takes places which means we had to cancel it as the venue requires payment up front.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Caitlin Kraina

Easy, User friendly & Beautiful Event Management System

2017-09-05

Pros

I also love that it is super easy to create coupon codes for specific events, export spreadsheets of attendees, and include customized event questions (anything you want with multiple question field options).

Cons

Ticketleap is made for events that are on one date (not a span of multiple dates) so you have to get a little creative when it comes to dates for longer events (like conferences, etc).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
( company, 11-50 employees)

Ticketleap was by far our favorite ticketing company!

2018-03-19

Pros

We loved the interface and ease of setting up and managing tickets from one dashboard especially considering we had tried the other platforms and we didnt like them as much and the fees were higher.

Cons

The only thing we didn't like I would have to say is the customer support.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Source: Capterra
Helpful?   Yes   No
Read more
Chad McGee

Very solid solution for ticketing for a non-profit community theater

2018-02-01

Very effective solution for us. The support is quick and helpful. There are some minor issues that do not fit with our business model but they can be fairly painless overcome with work arounds.

Pros

Inventory management is a plus.

Cons

Difficult to do reservations that are paid at the door. URLs are by nature a little clunky but not hard to link to.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Molly Tarr

Ticket Leap Makes Selling Tickets A Breeze

2017-02-01

My favorite features are being able to customize the ticket page, offer multiple ticket types, and ease of setting a seating chart.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No

Response from TicketLeap


Thanks Molly!

Read more
Glen Johnson

I like it a lot.

2019-07-06

It's been really positive.

Pros

If a patron wants to buy tickets for multiple performances of the same show, across multiple dates or times, TicketLeap lets you select everything you want and enter your payment information just once.

Cons

I don't recall having any particular complaints.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more