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TicketSource vs PromoTix Comparison

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Overview

Category Leaders

TicketSource is a free, professional-level online ticket sales system that’s incredibly easy-to-use and affordable to all....

Category Leaders

PromoTix is an event ticketing platform for in-person and virtual events. Businesses can create and launch branded event...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Free

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Free

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

419

5

4

3

2

1

337

72

6

3

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.7

64

5

4

3

2

1

49

12

3

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

Various reports which are really useful. We love it, and will be encouraging our audiences to use Ticket Source much more in the future.
I am pleased to say that nothing like this has happened and the feedback we have had so far is very favourable.
And it has just got better and better as time goes on. We've made some suggestions and seen them implemented which is great.

Pros

I'm very satisfied with this platform as it meets my needs at zero cost. Questions have been answered promptly by customer service, and staff have responded in helpful and friendly ways.
Great company and great support and special props to [SENSITIVE CONTENT] as he truly cares, something not found in customer services and sales depts these days.
A very pleasant and ongoing experience the journey is a wonderful one.

Cons

This can be a bit embarrassing for us, and it risks double bookings, if we then sell more tickets by other means.
The only small criticism I would make is with regard to the ticket printer which every now and again stops working.
The site hangs at the point of purchase locking up tickets at the worst time as people make multiple attempts. Many, many, many fields and dates reflect London standards and not the US.

Cons

I have yet to encounter any negative experiences with this software.
PromoTix is going to crush all the other ticketing companies. There's just no way the others can compete anywhere close on the value these guys provided us.
PromoTix is only ticketing service I'll ever use.
  • Vendor responds to reviews
  • Last review10 days ago
  • Vendor responds to reviews
  • Last review16 days ago

Key features

  • Total features49
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Attendance Management
  • Attendee Management
  • Audience Engagement
  • Audience Targeting
  • Badge Management
  • Barcode/Ticket Scanning
  • Calendar Management
  • Campaign Management
  • Chat/Messaging
  • Concessions Management
  • Conferences/Conventions
  • Contact Management
  • Credit Card Processing
  • Customer Data Management
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Electronic Payments
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Event Tracking
  • Gamification
  • Kiosk Ticketing
  • Landing Pages/Web Forms
  • Lead Capture
  • Live Chat
  • Live Streaming
  • Live Streaming Production
  • Location-Based Marketing
  • Mobile Access
  • Mobile Ticketing
  • Multimedia Support
  • Multiple Camera Feeds
  • On-Demand Recording
  • On-Demand Webcasting
  • Online Registration
  • Online Ticketing
  • Onsite Ticketing
  • Payment Processing
  • Performance Monitoring
  • Point of Sale (POS)
  • Presentation Streaming
  • Print-at-Home
  • Promotions Management
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-time Broadcasting
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reserved Seating
  • Sales Reports
  • Season Tickets
  • Seating Map
  • Session Recording
  • Social Media Integration
  • Social Media Streaming
  • Social Promotion
  • Split/Multi-Screen
  • Surveys & Feedback
  • Third-Party Integrations
  • Ticket Reservations
  • Ticketing
  • Video Call Recording
  • Video Monetization Tools
  • Video Streaming
  • Video Support
  • Virtual Lobby
  • Visitor Registration
  • Website Management
  • Total features73
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Attendance Management
  • Attendee Management
  • Audience Engagement
  • Audience Targeting
  • Badge Management
  • Barcode/Ticket Scanning
  • Calendar Management
  • Campaign Management
  • Chat/Messaging
  • Concessions Management
  • Conferences/Conventions
  • Contact Management
  • Credit Card Processing
  • Customer Data Management
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Electronic Payments
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Event Tracking
  • Gamification
  • Kiosk Ticketing
  • Landing Pages/Web Forms
  • Lead Capture
  • Live Chat
  • Live Streaming
  • Live Streaming Production
  • Location-Based Marketing
  • Mobile Access
  • Mobile Ticketing
  • Multimedia Support
  • Multiple Camera Feeds
  • On-Demand Recording
  • On-Demand Webcasting
  • Online Registration
  • Online Ticketing
  • Onsite Ticketing
  • Payment Processing
  • Performance Monitoring
  • Point of Sale (POS)
  • Presentation Streaming
  • Print-at-Home
  • Promotions Management
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-time Broadcasting
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reserved Seating
  • Sales Reports
  • Season Tickets
  • Seating Map
  • Session Recording
  • Social Media Integration
  • Social Media Streaming
  • Social Promotion
  • Split/Multi-Screen
  • Surveys & Feedback
  • Third-Party Integrations
  • Ticket Reservations
  • Ticketing
  • Video Call Recording
  • Video Monetization Tools
  • Video Streaming
  • Video Support
  • Virtual Lobby
  • Visitor Registration
  • Website Management

Integrations

  • Total integrations2
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations10
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite