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TicketSpice vs Afton Tickets Comparison

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Overview

Category Leaders

Sell tickets online and host your most successful event ever with TicketSpice. TicketSpice is easy to use, highly customizable,...

While other ticketing & live stream virtual event companies are literally trying to cut client service, Afton Tickets is...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Free

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

0.79

/user

One-time payment

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.9

91

5

4

3

2

1

83

7

0

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.9

50

5

4

3

2

1

47

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Anything that I would want to produce online tickets has been implemented by TicketSpice. The thought and care is outstanding.
OUTSTANDING customer service. Great cost when integrated with GivingFuel (which is ALSO AWESOME).
The customer service team has been awesome - all of the representatives are extremely kind, helpful and are all very knowledgeable on anything I have questions on.

Pros

Afton is super easy to use, extremely easy to setup and they are super helpful if you need assistance with anything.
We love that when we need help, it's quick and we can reach a human. We were assigned a dedicated account representative when we became a client and she's been nothing short of amazing.
The tip jar features that allow different levels of viewer engagement was a great success to let our fans acknowledge and thank the amazing hard work from our tech and AV team members.

Cons

One year, we decided to use another ticker service and it was a disaster.
The only con I can think of is online customer service is offline on the weekends/Sundays. Sometimes that's when I'm working on the platform.
From a manager point of view I do not want my ticket takers to have access to types of tickets they can scan. Leaves room for error at a very busy event.

Cons

Need the company coordinator to administer refunds, set up public tickets , or deal with customer’s lost links.
This was big for me because the ticketing software industry is dominated by a few massive companies who allow fraudulent events to clog their sites.
The only dislike I have is not having a weekly sales update as the daily sales update is not always necessary and a bit repetitive.
  • Vendor responds to reviews
  • Last review14 days ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features75
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Attendance Management
  • Attendee Management
  • Audience Engagement
  • Badge Management
  • Barcode/Ticket Scanning
  • CRM
  • Calendar Management
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Concessions Management
  • Conferences/Conventions
  • Conferencing
  • Contact Management
  • Content Management
  • Credit Card Processing
  • Customer Data Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Event Tracking
  • For Film Festivals
  • For Music Festivals
  • Gamification
  • Interactive Content
  • Kiosk Ticketing
  • Live Chat
  • Live Streaming
  • Live Streaming Production
  • Meeting Management
  • Mobile Access
  • Mobile Alerts
  • Mobile Ticketing
  • Moderation
  • Monitoring
  • Multi-Channel Distribution
  • Multi-Currency
  • Multimedia Support
  • Multiple Camera Feeds
  • Multistreaming
  • On-Demand Recording
  • On-Demand Webcasting
  • Online Registration
  • Online Ticketing
  • Onsite Ticketing
  • Payment Processing
  • Performance Monitoring
  • Point of Sale (POS)
  • Presentation Streaming
  • Print-at-Home
  • Promotions Management
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Broadcasting
  • Recording
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reserved Seating
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Season Tickets
  • Seating Map
  • Session Recording
  • Social Media Integration
  • Social Media Streaming
  • Social Promotion
  • Split/Multi-Screen
  • Sponsorship Management
  • Support Ticket Management
  • Surveys & Feedback
  • Third-Party Integrations
  • Ticket Brokering
  • Ticket Reservations
  • Ticketing
  • Video Conferencing
  • Video Editing
  • Video Management
  • Video Streaming
  • Video Support
  • Virtual Lobby
  • Visitor Registration
  • Volunteer Management
  • Website Management
  • Total features89
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Attendance Management
  • Attendee Management
  • Audience Engagement
  • Badge Management
  • Barcode/Ticket Scanning
  • CRM
  • Calendar Management
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Concessions Management
  • Conferences/Conventions
  • Conferencing
  • Contact Management
  • Content Management
  • Credit Card Processing
  • Customer Data Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Event Tracking
  • For Film Festivals
  • For Music Festivals
  • Gamification
  • Interactive Content
  • Kiosk Ticketing
  • Live Chat
  • Live Streaming
  • Live Streaming Production
  • Meeting Management
  • Mobile Access
  • Mobile Alerts
  • Mobile Ticketing
  • Moderation
  • Monitoring
  • Multi-Channel Distribution
  • Multi-Currency
  • Multimedia Support
  • Multiple Camera Feeds
  • Multistreaming
  • On-Demand Recording
  • On-Demand Webcasting
  • Online Registration
  • Online Ticketing
  • Onsite Ticketing
  • Payment Processing
  • Performance Monitoring
  • Point of Sale (POS)
  • Presentation Streaming
  • Print-at-Home
  • Promotions Management
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Broadcasting
  • Recording
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reserved Seating
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Season Tickets
  • Seating Map
  • Session Recording
  • Social Media Integration
  • Social Media Streaming
  • Social Promotion
  • Split/Multi-Screen
  • Sponsorship Management
  • Support Ticket Management
  • Surveys & Feedback
  • Third-Party Integrations
  • Ticket Brokering
  • Ticket Reservations
  • Ticketing
  • Video Conferencing
  • Video Editing
  • Video Management
  • Video Streaming
  • Video Support
  • Virtual Lobby
  • Visitor Registration
  • Volunteer Management
  • Website Management

Integrations

  • Total integrationsN/A
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations6
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

SW
AvatarImg

Seth W.

Entertainment, self-employed

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

TicketSpice logo

TicketSpice

We have been using Ticketspice for years!

Reviewed 2 years ago

Responsive with customer service and like using the texting service.

Pros

I have been using Ticketspice for years. I have used other companies but have found that Ticketspice works the best for our needs.

Cons

A little confusing in setting up your tickets.

MA
AvatarImg

Mandy A.

Entertainment, self-employed

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

Share this review:

TicketSpice logo

TicketSpice

Not great customer service for customers with transfer issues...

Reviewed a year ago

Awful. There is no explanation about how ticket transfers work. And then customer service doesn't even try to help other than tell you to talk to event organizer. But could have at least explained how transfers worked on their site. Or anything other than I can't do anything. Also the "transfer" is misleading and false. It doesn't really transfer. It makes the person you "transfer" to pay for...

Pros

Being able to log into site and see tickets in system.

Cons

The customer service refusing to even try to help me with transfer issues. Just kept saying there was nothing they could do or even explain how things worked.

SF
AvatarImg

Shane F.

Government Administration, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

TicketSpice logo

TicketSpice

Just what our Theatre needed

Reviewed 8 months ago

I am very pleased with ticketspice and everything that I have been able to do with creating our event tickets & links to those tickets. It sure takes a lot of work away from what we did in the past.

Pros

Ease of use & information captured & reviewed.

Cons

No really much to not like about this product.

KC
AvatarImg

Kelly C.

Events Services, 1-10 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

TicketSpice logo

TicketSpice

Ticket Spice

Reviewed 19 days ago

Excellent!!! Customer service is so helpful!!!!

Pros

It was easy for the residents of my community to order their tickets online.

Cons

Not much!!! But once Key showed me how to use it, it's a great website.

DM
AvatarImg

Diana M.

Nonprofit Organization Management, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

TicketSpice logo

TicketSpice

Thank you, TicketSpice!

Reviewed 8 years ago

We used TicketSpice for our largest fundraiser of the year; a unique Orange is the New Black-themed premiere party and musical performance. Learning how to use the app, tailoring it to our needs, getting near-constant and friendly assistance from the TicketSpice team, and utilizing the app during and after our event was all simple, exciting, and worry-free.

Pros

The customer service was prompt, friendly, and patient. The app was flawless on the night of our event. The cost is very low without sacrificing quality. The app was flexible enough to meet nearly every need we had from start to finish.

Cons

The only real con for us was some limitations with reporting. It would have also been nice to do a test run of the app in action (scanning tickets, etc) with a test ticket - versus having to use real tickets for testing our phones, etc.

KC
AvatarImg

Kathy C.

Broadcast Media, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

TicketSpice logo

TicketSpice

Taste of Fayetteville

Reviewed 8 years ago

We were trying to ease our day of ticket sales at our 7th annual event and we decided to try and pre-sale some of our tickets through TicketSpice. What a great venture - the online sales were easy for our customers and redeeming the tickets with the scanner was lightning fast. Would definately recommend using TicketSpice!

Pros

Ease of use

Cons

Would like more reporting features

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Justin H.

Environmental Services, 1-10 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

TicketSpice logo

TicketSpice

Is it possible to give six stars?

Reviewed 6 years ago

TicketSpice has made selling tickets for our small workshops a breeze. Our older, less tech savvy community has had no issues using this solution.

Pros

I love how affordable this solution is. The transaction fee is minor and there are no monthly fees. As a small non profit, offering small workshops, this was seriously appreciated.

Cons

It took me a little while to realize the other solutions offered by WebConnex. We setup TicketSpice for an event before eventually using RegFox because it was more complex.

DH
AvatarImg

David H.

Fund-Raising, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

TicketSpice logo

TicketSpice

Great for Charity Events

Reviewed a year ago

Our charity has been using TicketSpice for several years now. Moving from one year to the next is extremely easy, even when the people in the Ticket Lead role change. Support is very good through the chat system. And if there is not an off-the-shelf Help for your question, the personalized assistance is great.

Pros

Having a multi-use ticket was a key deciding factor rather than needing many tickets for each person. The online support has been wonderful.

Cons

Dealing with graphic elements that need to be certain sizes can be a challenge for a user that isn't tech savvy for dealing with the manipulation of graphics. But anyone that has spent much time dealing with making graphic-heavy presentations will not find it difficult.

MS
AvatarImg

Meleah S.

Music, 1-10 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

TicketSpice logo

TicketSpice

We love TicketSpice!

Reviewed 5 years ago
Pros

TicketSpice's customer service, integrations and customizations are awesome! And their fees are than anything else I’ve found. The app is especially user-friendly and intuitive to use. Our volunteers who used the app to check people in were thoroughly impressed. And we got people into our concert and out of the cold in record time! Even one of the ladies who is intimidated by "technology" said the app was so easy.

Cons

It's not even really a problem, but we had a lady who purchased three tickets and then needed to switch only one of those tickets to the other night of our concert and that's not possible. You can only switch entire ticket orders to another night of the event. But customer service came up with a workaround for us which was great!

MT
AvatarImg

Michelle T.

Retail, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

TicketSpice logo

TicketSpice

Excellent customer service

Reviewed 2 years ago

Ticketspice has simplified our online ordering process and makes it easier for people to learn about our business and purchase advance tickets to ease the lines on site.

Pros

We were completely new to this technology but the friendly, knowledgeable staff is always available to help wherever we need them.

Cons

We were intimidated by the technology at first but it is very user friendly.

KG
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Kelly G.

Arts and Crafts, 1-10 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

TicketSpice logo

TicketSpice

Best decision we ever made!!

Reviewed 4 years ago

The biggest benefit was the tickets were sent with every order, I did not have to worry about processing payments or tickets. If someone lost their email, I was able to go in and resend the ticket with no issue. Once a ticket was scanned, if someone tried to do it twice the app would turn red, so I didnt have to worry about duplicates. Just an overall great experience.

Pros

Absolutely love how easy the service is to use and how quickly we receive a response to any questions with detailed answers / instructions. The App is so easy to use for ticket scanning, it made our event flow so seamlessly. We will continue to use TicketSpice from now on.

Cons

Nothing, loved the whole experience. I do recommend watching tutorials to help configure certain things, but customer service was very responsive so it was not an issue at all.

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Michael F.

Nonprofit Organization Management, 11-50 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

TicketSpice logo

TicketSpice

Glad I made the switch to TicketSpice

Reviewed 6 years ago

What I really enjoy about TicketSpice is the ticket scanning option. Man, it's fast and super convenient. Nothing like their competitors. Thanks guys!

Pros

What made me change ticket companies were the fees. I really love the fact that you can add on a ticket fee to your tickets. This is a great feature!!

Cons

I haven't experienced anything that I haven't liked yet!

DC
AvatarImg

Dan C.

Events Services, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

TicketSpice logo

TicketSpice

Very easy to use and removed all of the headaches that we've had to deal with on prior events.

Reviewed 7 years ago

Saved time and money.

Pros

Easy to use, tracking, refunds, payments, processing. Easy to customize pages. Everything was very easy and made our event much smoother. Scanning was a cinch and lines moved fast. Can't really think of anything to change it was so good.

Cons

We had a weird glitch, which could be totally unrelated but it would add a random amount of drinks to some tickets. Easy to refund though so not a big deal. Of 200+ registrants, only 5 people had this.

PD
AvatarImg

Peter D.

Arts and Crafts, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

TicketSpice logo

TicketSpice

Good find!

Reviewed 6 years ago

Everything was great. Customer service stayed up to date on the process of project and being on hands with helping when needed.

Pros

I like the fact that it's free to use but charges per ticket, which isn't a lot at all.

Cons

I didn't like that I had to set everything up and EVERYTHING wasn't automated...but that's just the millennial in me talking. It would be a cool feature to speak or scan everything you wanted and it automatically created the tickets for you.

PM
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Paul M.

Entertainment, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

TicketSpice logo

TicketSpice

Switch-Over from Previous Platform

Reviewed 5 years ago
Pros

Although I just discovered TicketSpice a day ago, I've been selling event tickets for our venue (both online and in-house) for over 25 years. It is quickly obvious that they have carefully built an excellent site. However, I am particularly impressed with their quick response times for customer assistance questions.

Cons

There are no complaints yet (only two days in).

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Kellie H.

Computer Software, 51-200 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

TicketSpice logo

TicketSpice

Great for Professional Clubs

Reviewed 6 years ago

Increased accuracy in determining attendance.

Pros

Ease of creating multiple campaigns and allowing specific guest access. This is beneficial as the VP of Communications for a professional club that administers several different events chaired by different board members, all of whom require limited access. The ability to offer different ticketing levels and to purchase multiple tickets is also a great and necessary capability.

Cons

Does not easily integrate with Wordpress or Mail Chimp - requires Zapier to connect.

RS
AvatarImg

Rick S.

Nonprofit Organization Management, 1-10 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

TicketSpice logo

TicketSpice

TicketSpice is amazing

Reviewed 4 years ago

One year, we decided to use another ticker service and it was a disaster. Never again!

Pros

Anything that I would want to produce online tickets has been implemented by TicketSpice. The thought and care is outstanding! Anytime I need assistance, support is ready to help. I have peace of mind as our events are about to happen to know that I will have an up-to-date back end data available as well have the ability to communicate with users who have an issue!

Cons

Personally, NOTHING. As I stated earlier, the team at TicketSpice continue to improve this product.

DP
AvatarImg

Danielle P.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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TicketSpice

Immensely better than Eventbrite!!

Reviewed 8 years ago

I signed up for TicketSpice for my conference website (www.LifeschoolingConference.com) after comparing a lot of different options. TicketSpice seemed to offer the most flexibility for the price and I also was really excited about the social networking options. I loved the idea of incentivizing my customers to share my event for an additional amount off their ticket! I was hesitant about the .99 fee...

Pros

No pros were added to this review

Cons

No cons were added to this review

CR
AvatarImg

Carrie R.

Religious Institutions, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

TicketSpice logo

TicketSpice

Super easy to set up, use, and customize!

Reviewed 4 years ago

The communication was extremely helpful and made all the difference as we were choosing a ticket selling platform. They gave me everything I needed to present the info and options to my supervisor and my finance team. I felt very seen and understood in the entire process, and they were also not pushy which is a huge plus. 10/10 for TicketSpice!

Pros

I loved how easy it was to set up our ticket site. It took me through all the steps and let me preview as I went along. The customization is amazing! I don't feel as though we were boxed in to one look and feel. It feels like our own site, which is awesome. It's easy to see our progress and how many people are purchasing tickets. The customer service is also top notch - they're very quick to reply.

Cons

Some of the intricate details can be a tad hard to find, but I can normally find them as I poke around. Since the customer service is so great I don't normally struggle for longer than just a few minutes.

MB
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Mitchell B.

Religious Institutions, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

TicketSpice logo

TicketSpice

TicketSpice will not let your down!

Reviewed 2 years ago

We only hold events December through March or April, so this not a continuing thing for us! Most of my time is spent entering everything over the course of about 30 days. Since I do all the ticketing for our events, there's always a learning curve to the start up. We've been using this software for three years now and it certainly gets a little easier as time goes on. Again, having the online chat available almost 24/7 does make like easier, especially when in a jamb!

Pros

We use the software for about 30 days to design our events for the season. We're located in southwest Florida so season is December through April at the most. We don't get into any web-designing so being able to build an event from a template is so much easier for us. Adding in the various layers of tickets, fees, and donations, truly gives us our needed flexibility. Being able to set parameters with the timing of sales or number of participants is also a great feature. Two features we will be looking at more closely is communication with participants and attendee ticket scanning.

Cons

Using the software for a just short period of time per year and not knowing the many nuances to the software can be frustrating to sometimes figure out. One of our biggest concerns is for our live stream events and people sharing their email with the access information. This is something that is not necessarily easily figured out and I'm not fully confident it's been recorded properly. However, my chats with customer service have put me at ease that everyone should be able to access these events without a problem.

MA
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Mike A.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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TicketSpice

Now the best ticketing software period

Reviewed 9 years ago

After coming from Eventbrite, and testing out MANY ticketing systems for our many events, I have found the NEW 4.0 version of Ticketspice to be the best and in a class by itself. Why? 1. The clean and modern look.. On MOBILE and on web - Looks great... Have yous een an Eventbrite's STRIPPED OUT mobile version? It looks like a contract of text! All the graphics are gone. 2. The crazy flexibility...

Pros

No pros were added to this review

Cons

No cons were added to this review

SQ
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Sarah Q.

1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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TicketSpice

Peanut butter ticket time

Reviewed 8 years ago

I had a good experience overall. It's always challenging to switch versions but I found it to be pretty easy.

Pros

I like the look and feel much better. Software looks great on mobile devices and loads fast. templates are easy to use.

Cons

It is sometimes difficult to find what you are looking for, or the best way to do something. I also don't really like how you can't get totals for the different ticket types easily without pulling a report. There is that one graph with the sales trends which is helpful, but when your ticket types over lay each other, you can't really view them unless you zoom in extra close. Would be great to see...