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TicketSpice vs AudienceView Professional Comparison

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Overview

Category Leaders

Sell tickets online and host your most successful event ever with TicketSpice. TicketSpice is easy to use, highly customizable,...

AudienceView Professiona, formerly OvationTix, is an integrated system to help you manage ticket sales, CRM, fundraising...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Free

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

1

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.9

77

5

4

3

2

1

71

6

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.6

40

5

4

3

2

1

29

8

1

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

Two of my clients use it and have for years. Great people and a great product and a great price.
Anything that I would want to produce online tickets has been implemented by TicketSpice. The thought and care is outstanding.
OUTSTANDING customer service. Great cost when integrated with GivingFuel (which is ALSO AWESOME).

Pros

I love how friendly the software is. It’s super easy to figure out and if anything ever goes wrong, the amazing customer service is only a short phone call away.
I love how integrated this ticketing software is with our website, and the customer service is top notch - friendly, thorough and timely.
Best features: Ease of use in setting up tickets for sale; EXCELLENT customer service (even when you as the obvious!); new features to make the program even better.

Cons

One year, we decided to use another ticker service and it was a disaster.
The only con I can think of is online customer service is offline on the weekends/Sundays. Sometimes that's when I'm working on the platform.
From a manager point of view I do not want my ticket takers to have access to types of tickets they can scan. Leaves room for error at a very busy event.

Cons

That if there are any issues and if someone where new to this software they have no clue who to call for technical issues.
There is a learning curve and not a lot of training provided to familiarize newcomers to where things are hiding.
We have had issues with the new roll out of their seating chart. Unfortunately, our seating chart seem to be too big for the newest system and we are stuck with the legacy version.
  • Vendor responds to reviews
  • Last review6 days ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features77
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Attendance Management
  • Attendee Management
  • Attendee Segmentation
  • Badge Management
  • Badge Printing
  • Barcode/Ticket Scanning
  • CRM
  • Calendar Management
  • Chat/Messaging
  • Concessions Management
  • Conferences/Conventions
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customer Data Management
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Event Tracking
  • Exhibit/Vendor Management
  • For Film Festivals
  • For Music Festivals
  • Guest List Management
  • Guest List Search
  • Inventory Management
  • Kiosk Ticketing
  • Lead Capture
  • Live Streaming
  • Marketing Automation
  • Membership Management
  • Mobile Access
  • Mobile Alerts
  • Mobile Ticketing
  • Multi-Event
  • Multi-Location
  • Online Payments
  • Online Registration
  • Online Ticketing
  • Onsite Ticketing
  • Order Processing
  • PCI Compliance
  • Payment Processing
  • Point of Sale (POS)
  • Presentation Streaming
  • Print-at-Home
  • Promotions Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Updates
  • Receipt Management
  • Recording
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reserved Seating
  • Sales Reports
  • Sales Trend Analysis
  • Season Tickets
  • Seating Map
  • Social Media Integration
  • Social Promotion
  • Sponsorship Management
  • Support Ticket Management
  • Surveys & Feedback
  • Third Party Integrations
  • Ticket Brokering
  • Ticket Reservations
  • Ticketing
  • Video Streaming
  • Virtual Lobby
  • Visitor Registration
  • Wait List Management
  • Website Management
  • Total features75
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Attendance Management
  • Attendee Management
  • Attendee Segmentation
  • Badge Management
  • Badge Printing
  • Barcode/Ticket Scanning
  • CRM
  • Calendar Management
  • Chat/Messaging
  • Concessions Management
  • Conferences/Conventions
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customer Data Management
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Event Tracking
  • Exhibit/Vendor Management
  • For Film Festivals
  • For Music Festivals
  • Guest List Management
  • Guest List Search
  • Inventory Management
  • Kiosk Ticketing
  • Lead Capture
  • Live Streaming
  • Marketing Automation
  • Membership Management
  • Mobile Access
  • Mobile Alerts
  • Mobile Ticketing
  • Multi-Event
  • Multi-Location
  • Online Payments
  • Online Registration
  • Online Ticketing
  • Onsite Ticketing
  • Order Processing
  • PCI Compliance
  • Payment Processing
  • Point of Sale (POS)
  • Presentation Streaming
  • Print-at-Home
  • Promotions Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Updates
  • Receipt Management
  • Recording
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reserved Seating
  • Sales Reports
  • Sales Trend Analysis
  • Season Tickets
  • Seating Map
  • Social Media Integration
  • Social Promotion
  • Sponsorship Management
  • Support Ticket Management
  • Surveys & Feedback
  • Third Party Integrations
  • Ticket Brokering
  • Ticket Reservations
  • Ticketing
  • Video Streaming
  • Virtual Lobby
  • Visitor Registration
  • Wait List Management
  • Website Management

Integrations

  • Total integrationsN/A
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations4
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

AR
AvatarImg

Verified reviewer

Performing Arts, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

TicketSpice logo

TicketSpice

No ticketed events without TicketSpice

Reviewed 5 years ago

As a start up, we needed to ticket events in a cost effective manner, that still made us look professional with a platform that is user friendly for nonprogrammer types. Ticket Spice was the perfect answer for us. As long as I'm at the helm of our production company, I will never use another platform to ticket source our events.

Pros

The ease of putting together ticketing for a simple event to the most complicated, professional looking results, and helpful, timely customer service.

Cons

The only con I can think of is online customer service is offline on the weekends/Sundays. Sometimes that's when I'm working on the platform. But their online resources to find your own answers is really helpful sometimes negating the need to speak with someone directly!

AvatarImg
AvatarImg

Kellie H.

Computer Software, 51-200 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

TicketSpice logo

TicketSpice

Great for Professional Clubs

Reviewed 5 years ago

Increased accuracy in determining attendance.

Pros

Ease of creating multiple campaigns and allowing specific guest access. This is beneficial as the VP of Communications for a professional club that administers several different events chaired by different board members, all of whom require limited access. The ability to offer different ticketing levels and to purchase multiple tickets is also a great and necessary capability.

Cons

Does not easily integrate with Wordpress or Mail Chimp - requires Zapier to connect.