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TicketSpice vs AudienceView Professional Comparison

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Overview

Category Leaders

TicketSpice is an online event management, reservation and ticketing system with a mobile ticket scanning app

AudienceView Professiona, formerly OvationTix, is an integrated system to help you manage ticket sales, CRM, fundraising...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

0.99

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

1

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.9

5

4

3

2

1

51

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.6

5

4

3

2

1

29

7

1

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

OUTSTANDING customer service. Great cost when integrated with GivingFuel (which is ALSO AWESOME).

DM

Dustin M.

Anything that I would want to produce online tickets has been implemented by TicketSpice. The thought and care is outstanding.

RS

Rick S.

The customer service team has been awesome - all of the representatives are extremely kind, helpful and are all very knowledgeable on anything I have questions on.

VW

VICTORIA W.

Pros

I love how integrated this ticketing software is with our website, and the customer service is top notch - friendly, thorough and timely.

EC

Erin C.

I love how friendly the software is. It’s super easy to figure out and if anything ever goes wrong, the amazing customer service is only a short phone call away.

JS

Jenna S.

We went with OvationTix for the 2019-20 season and have been very happy. Their sales team has been super helpful in setting up all of our data.

PF

Patrick F.

Cons

One year, we decided to use another ticker service and it was a disaster.

RS

Rick S.

The only con I can think of is online customer service is offline on the weekends/Sundays. Sometimes that's when I'm working on the platform.

AR

Anonymous Reviewer

From a manager point of view I do not want my ticket takers to have access to types of tickets they can scan. Leaves room for error at a very busy event.

SQ

Sarah Q.

Cons

That if there are any issues and if someone where new to this software they have no clue who to call for technical issues.

LC

Lisa C.

There is a learning curve and not a lot of training provided to familiarize newcomers to where things are hiding.

LM

Lynn M.

We have had issues with the new roll out of their seating chart. Unfortunately, our seating chart seem to be too big for the newest system and we are stuck with the legacy version.

PF

Patrick F.

  • Vendor responds to reviews
  • Last review8 months ago
  • Vendor responds to reviews
  • Last review8 months ago

Key features

  • Total features42
  • API
  • Access Controls/Permissions
  • Analytics/ROI Tracking
  • Attendee Management
  • Attendee Segmentation
  • Badge Management
  • Badge Printing
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • CRM
  • Call List Management
  • Categorization/Grouping
  • Concessions Management
  • Conditional Logic
  • Conferences/Conventions
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Conversion Tracking
  • Credit Card Processing
  • Customer Data Management
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • Data Storage Management
  • Data Synchronization
  • Discount Management
  • Drag & Drop
  • Drip Campaigns
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Exhibit/Vendor Management
  • Financial Analysis
  • Financial Management
  • For Film Festivals
  • For Music Festivals
  • Guest List Management
  • Guest List Search
  • Historical Reporting
  • Inventory Management
  • Lead Capture
  • Live Streaming
  • Marketing Automation
  • Membership Management
  • Mobile Access
  • Mobile Ticketing
  • Multi-Event
  • Multi-Location
  • Online Payments
  • Online Registration
  • Online Ticketing
  • Onsite Ticketing
  • Order Processing
  • PCI Compliance
  • Payment Processing
  • Point of Sale (POS)
  • Print-at-Home
  • Promotions Management
  • Real Time Analytics
  • Real-Time Chat
  • Receipt Management
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reserved Seating
  • Sales Reports
  • Season Tickets
  • Seating Map
  • Secure Data Storage
  • Social Media Integration
  • Social Promotion
  • Sponsorship Management
  • Surveys & Feedback
  • Tagging
  • Ticket Brokering
  • Ticket Reservations
  • Ticketing
  • Virtual Lobby
  • Wait List Management
  • Website Management
  • Total features77
  • API
  • Access Controls/Permissions
  • Analytics/ROI Tracking
  • Attendee Management
  • Attendee Segmentation
  • Badge Management
  • Badge Printing
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • CRM
  • Call List Management
  • Categorization/Grouping
  • Concessions Management
  • Conditional Logic
  • Conferences/Conventions
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Conversion Tracking
  • Credit Card Processing
  • Customer Data Management
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • Data Storage Management
  • Data Synchronization
  • Discount Management
  • Drag & Drop
  • Drip Campaigns
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Exhibit/Vendor Management
  • Financial Analysis
  • Financial Management
  • For Film Festivals
  • For Music Festivals
  • Guest List Management
  • Guest List Search
  • Historical Reporting
  • Inventory Management
  • Lead Capture
  • Live Streaming
  • Marketing Automation
  • Membership Management
  • Mobile Access
  • Mobile Ticketing
  • Multi-Event
  • Multi-Location
  • Online Payments
  • Online Registration
  • Online Ticketing
  • Onsite Ticketing
  • Order Processing
  • PCI Compliance
  • Payment Processing
  • Point of Sale (POS)
  • Print-at-Home
  • Promotions Management
  • Real Time Analytics
  • Real-Time Chat
  • Receipt Management
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reserved Seating
  • Sales Reports
  • Season Tickets
  • Seating Map
  • Secure Data Storage
  • Social Media Integration
  • Social Promotion
  • Sponsorship Management
  • Surveys & Feedback
  • Tagging
  • Ticket Brokering
  • Ticket Reservations
  • Ticketing
  • Virtual Lobby
  • Wait List Management
  • Website Management

Integrations

  • Total integrationsN/A
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations2
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk