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TicketSpice vs Purplepass Ticketing Comparison

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Overview

Sell tickets online and host your most successful event ever with TicketSpice. TicketSpice is easy to use, highly customizable,...

Be prepared for COVID19 with contactless ticketing, live streaming, and our unique ASD system (Automatic Social Distancing)...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

Free

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Free

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.9

70

5

4

3

2

1

66

4

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.9

169

5

4

3

2

1

150

15

4

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Two of my clients use it and have for years. Great people and a great product and a great price.
Anything that I would want to produce online tickets has been implemented by TicketSpice. The thought and care is outstanding.
OUTSTANDING customer service. Great cost when integrated with GivingFuel (which is ALSO AWESOME).

Pros

I've been working with Purplepass for a few months now, and they are by far the best ticket company to partner with: their customer support is outstanding.
I love how easy it is to use and how helpful the staff is when I have have a question or need to find a solution.
Best and very reliable solution for ticketing. Easy to set up and very good integration.

Cons

One year, we decided to use another ticker service and it was a disaster.
The only con I can think of is online customer service is offline on the weekends/Sundays. Sometimes that's when I'm working on the platform.
From a manager point of view I do not want my ticket takers to have access to types of tickets they can scan. Leaves room for error at a very busy event.

Cons

Some of the features are a bit confusing to get a handle on.
Especially over facebook, instagram, and client advertisements. If I were able to pull the report that is shown on purple pass I would be able to upset the marketing packages you offer to our clients.
Event day promotional ticket sales on tablet can be confusing.
  • Vendor responds to reviews
  • Last review17 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features76
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Artist Management
  • Attendance Management
  • Attendee Management
  • Attendee Segmentation
  • Badge Management
  • Badge Printing
  • Barcode / Ticket Scanning
  • CRM
  • Chat/Messaging
  • Concessions Management
  • Conferences/Conventions
  • Confirmation/Reminders
  • Contact Management
  • Contract/License Management
  • Credential Management
  • Credit Card Processing
  • Customer Data Management
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Event Tracking
  • For Film Festivals
  • For Music Festivals
  • Guest Accreditation
  • Guest List Management
  • Guest List Search
  • Inventory Management
  • Kiosk Ticketing
  • Lead Capture
  • Live Streaming
  • Marketing Automation
  • Mobile Access
  • Mobile Alerts
  • Mobile Ticketing
  • Multi-Event
  • Multi-Location
  • Online Payments
  • Online Registration
  • Online Ticketing
  • Onsite Ticketing
  • Payment Processing
  • Point of Sale (POS)
  • Presentation Streaming
  • Print-at-Home
  • Promotions Management
  • QR Codes
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Updates
  • Recording
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reserved Seating
  • Sales Reports
  • Season Tickets
  • Seating Map
  • Social Media Integration
  • Social Promotion
  • Sponsorship Management
  • Staff Scheduling
  • Support Ticket Management
  • Surveys & Feedback
  • Third Party Integrations
  • Ticket Reservations
  • Ticketing
  • Transportation Management
  • Vendor Management
  • Video Streaming
  • Virtual Lobby
  • Visitor Registration
  • Volunteer Management
  • Website Management
  • Total features56
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Artist Management
  • Attendance Management
  • Attendee Management
  • Attendee Segmentation
  • Badge Management
  • Badge Printing
  • Barcode / Ticket Scanning
  • CRM
  • Chat/Messaging
  • Concessions Management
  • Conferences/Conventions
  • Confirmation/Reminders
  • Contact Management
  • Contract/License Management
  • Credential Management
  • Credit Card Processing
  • Customer Data Management
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Synchronization
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Event Tracking
  • For Film Festivals
  • For Music Festivals
  • Guest Accreditation
  • Guest List Management
  • Guest List Search
  • Inventory Management
  • Kiosk Ticketing
  • Lead Capture
  • Live Streaming
  • Marketing Automation
  • Mobile Access
  • Mobile Alerts
  • Mobile Ticketing
  • Multi-Event
  • Multi-Location
  • Online Payments
  • Online Registration
  • Online Ticketing
  • Onsite Ticketing
  • Payment Processing
  • Point of Sale (POS)
  • Presentation Streaming
  • Print-at-Home
  • Promotions Management
  • QR Codes
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Updates
  • Recording
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reserved Seating
  • Sales Reports
  • Season Tickets
  • Seating Map
  • Social Media Integration
  • Social Promotion
  • Sponsorship Management
  • Staff Scheduling
  • Support Ticket Management
  • Surveys & Feedback
  • Third Party Integrations
  • Ticket Reservations
  • Ticketing
  • Transportation Management
  • Vendor Management
  • Video Streaming
  • Virtual Lobby
  • Visitor Registration
  • Volunteer Management
  • Website Management

Integrations

  • Total integrationsN/A
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations11
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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TicketSpice logo

TicketSpice

Great solution for a diverse array of situations

Reviewed 17 days ago

Two of my clients use it and have for years. Great people and a great product and a great price.

Pros

Fair prices and great service, even for people like my clients who are using the software for things way outside the norm of event ticketing. (We use it for transportation ticketing.) Their programs are about as flexible as templates can get and even work with third-party automation software.

Cons

It's set up for concerts and conventions and the like so there's some improvisation we have to do. One day we'll convince them to cater more directly to small-time transport outfits but until then it's still a pleasure working with them.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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TicketSpice logo

TicketSpice

No ticketed events without TicketSpice

Reviewed 4 years ago

As a start up, we needed to ticket events in a cost effective manner, that still made us look professional with a platform that is user friendly for nonprogrammer types. Ticket Spice was the perfect answer for us. As long as I'm at the helm of our production company, I will never use another platform to ticket source our events.

Pros

The ease of putting together ticketing for a simple event to the most complicated, professional looking results, and helpful, timely customer service.

Cons

The only con I can think of is online customer service is offline on the weekends/Sundays. Sometimes that's when I'm working on the platform. But their online resources to find your own answers is really helpful sometimes negating the need to speak with someone directly!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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TicketSpice logo

TicketSpice

Fantastic Ticketing Tool

Reviewed 3 years ago

TIcketSpice has saved many nonprofits I've worked with lots of funds by the lower fees they charge compared to other ticketing systems out there.

Pros

TicketSpice is an incredible ticketing app I recommend to nonprofits all the time to use. TicketSpice makes it easy to create ticket registration form pages as well as confirmation emails. Their rates are much cheaper than Eventbrite's and they have some additional features for nonprofits that outweigh Eventbrite.

Cons

Although you can customize your registration forms, there are parts of the form builder that can feel a bit dated. Some of their templates could use a bit of updating.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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TicketSpice logo

TicketSpice

best ticketing app around!

Reviewed 5 years ago

This is the 11th year of my event and I've used a wide range of ticketing software over the years. From eventbrite - to my own custom ticketing system I coded for Wordpress. I've tried quite a few ticketing options, and Ticketspice has been by far my best experience. It's easy to customize, and offers just about all the features I need! Whether I want to add on to an original order and automatically charging the customers credit card, update my ticket landing page, export reports or check-in with the Ticketspice app - it's been a delight. And... customer service is very responsive!

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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TicketSpice logo

TicketSpice

A robust ticketing system

Reviewed 3 years ago
Pros

Ticket spice offers a lot more flexibility in putting events together. We had a complex request for our ticketing and TicketSpice was able to help us with that solution

Cons

I believe its a relatively new company so they're still figuring out the tech support side.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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TicketSpice logo

TicketSpice

Solid ticketing platform with low fees

Reviewed 4 years ago
Pros

We have used many ticketing solutions and found TicketSpice to possess all of the features we have needed from the more expensive solutions at a fraction of the price. Excellent product.

Cons

It would be great to have a rolling window of date availability for ongoing events. Otherwise, the software works great.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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TicketSpice logo

TicketSpice

Pumpkinfest Ticketing System

Reviewed 2 months ago

The only problem we were solving was line ups. Going to an on line ticketing platform will eliminate the line ups and also us to allow only a manageable number of people on the farm at a time

Pros

The ease of the product. It is also a simple process for our customers to use.

Cons

There are no cons it does everything I need it to do.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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TicketSpice

Great Product and Value

Reviewed 4 years ago

I'm very happy and currently using this product!

Pros

The system has great features & functionality. The costs are very reasonable as well. We have access to reserved seating we can use if needed.

Cons

I really only have one issue that seems to have a limitation. The embedding feature Does not work super well on the website. It looks good and functions but it has limited customization. I've had this issue with every ticketing system I've used though.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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TicketSpice logo

TicketSpice

White Glove Service, provided by [SENSITIVE CONTENT], was outstanding!

Reviewed a year ago

I cannot say enough positive things about [SENSITIVE CONTENT] and the TicketSpice experience. He demonstrated great skill and listening qualities, and truly made this a great experience, with helpful tutorials, expert instructions, and patience (for a Baby Boomer). All this has positioned the museum to have a successful major opening event.

Pros

[SENSITIVE CONTENT] seamlessly designed software to meet Worcester Historical Museum's major exhibit opening timed-ticket needs. The pages he created include our logo, graphics, timed-ticketing, and catalog sales. In a friendly and helpful manner, [SENSITIVE CONTENT] set us up for success.

Cons

I really can't identify a con about this software. It is primarily a ticket software program.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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TicketSpice logo

TicketSpice

Love the on-demand support!

Reviewed 5 years ago
Pros

Great ticket sales are in your control with this software. You have full customizing power and the option to create free or paid ticketing for your event. You can easily gather all the information you need from ticket buyers and when you need help, it's only a chat away!

Cons

They have a very similar software called regfox, it is a little unclear when it is best to use each but the good news is, once you learn one, you can work on the other too!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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TicketSpice logo

TicketSpice

Great for Professional Clubs

Reviewed 4 years ago

Increased accuracy in determining attendance.

Pros

Ease of creating multiple campaigns and allowing specific guest access. This is beneficial as the VP of Communications for a professional club that administers several different events chaired by different board members, all of whom require limited access. The ability to offer different ticketing levels and to purchase multiple tickets is also a great and necessary capability.

Cons

Does not easily integrate with Wordpress or Mail Chimp - requires Zapier to connect.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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TicketSpice logo

TicketSpice

Best Customer Service Around!

Reviewed 4 months ago

We needed a ticketing system for a large event that we took over last year. It needed to be something easy for me to set up and easy for our registrants to use. TicketSpice did not disappoint. It was easy to set up, and even when I encounter something I can't figure out, their customer service responds within minutes.

Pros

I have never had to set up a registration system to this extent and every single question I have has been answered within minutes.

Cons

Honestly, I can't think of anything I don't like.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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TicketSpice logo

TicketSpice

Exactly What We Needed

Reviewed 2 years ago

Finding TicketSpice was a gift from the heavens! We needed a ticketing platform that was accessible, private and secure. TicketSpice was always responsive to our questions and requests, even over the Holidays. They answered every inquiry and were able to work within the time frame we needed with efficiency. Thanks to TicketSpice, our event went off without a hitch.

Pros

The privacy and security features were everything our client was looking for.

Cons

We wish there were more options to customize the landing page, to allow for more branding -- being able to change the fonts, page color, etc.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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TicketSpice

Easy & Powerful

Reviewed 6 years ago

Setting up an online ticketing site is a breeze with TicketSpice. We found that we were able to customize anything we wanted, but more importantly, I felt I had direct access to the database fields with their reporting wizard. I can pull any customized report for any committee that I wanted. Finally, the attendee scanning mobile app was a joy to use. It actually made check-in fun. Volunteers were able to focus on welcoming guests and not on the technology.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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TicketSpice

Now the best ticketing software period

Reviewed 7 years ago

After coming from Eventbrite, and testing out MANY ticketing systems for our many events, I have found the NEW 4.0 version of Ticketspice to be the best and in a class by itself. Why? 1. The clean and modern look.. On MOBILE and on web - Looks great... Have yous een an Eventbrite's STRIPPED OUT mobile version? It looks like a contract of text! All the graphics are gone. 2. The crazy flexibility...

Pros

No pros were added to this review

Cons

No cons were added to this review