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TicketSpice

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Easily sell tickets online with TicketSpice.

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(6)

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TicketSpice Features

Features Summary

Functionality

4.8

/5

89

Total features

75

5 categories

TicketSpice features

API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Attendance Management
Attendee Management
Badge Management

Common features of Event Management software

API
Activity Dashboard
Alerts/Notifications
Attendee Management
Badge Management
Barcode/Ticket Scanning
Budgeting/Forecasting
Calendar Management

Price starts from

Free

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.8

/5

89

Price starts from

Free

learn more

Total Features

75

Unique features

  • Activity Tracking

  • Sales Trend Analysis

  • Customizable Reports

  • Mobile Alerts

Functionality

4.5

/5

5K

Price starts from

0

learn more

Total Features

57

Features in Common

46

Unique features

  • Attendee Tracking

  • Self Check-In/Check-Out

  • Event Registration

  • Marketing Automation

Functionality

4.7

/5

2K

Price starts from

ic-pricetag

No pricing info

learn more

Total Features

95

Features in Common

52

Unique features

  • Event Marketing

  • Live Chat

  • Data Security

  • Sponsor Pages

Common TicketSpice comparisons

TicketSpice logo
Showpass logo
TicketSpicevsShowpass
TicketSpice logo
ThunderTix logo
TicketSpicevsThunderTix
TicketSpice logo
Ticket Tailor logo
TicketSpicevsTicket Tailor
TicketSpice logo
Eventbrite logo
TicketSpicevsEventbrite
TicketSpice logo
Afton Tickets logo
TicketSpicevsAfton Tickets
TicketSpice logo
RSVPify logo
TicketSpicevsRSVPify
TicketSpice logo
vFairs logo
TicketSpicevsvFairs

Reviewers who mentioned features said:

MB
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Mitchell B.

Religious Institutions, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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TicketSpice will not let your down!

Reviewed a year ago

We only hold events December through March or April, so this not a continuing thing for us! Most of my time is spent entering everything over the course of about 30 days. Since I do all the ticketing for our events, there's always a learning curve to the start up. We've been using this software for three years now and it certainly gets a little easier as time goes on. Again, having the online chat available almost 24/7 does make like easier, especially when in a jamb!

Pros

We use the software for about 30 days to design our events for the season. We're located in southwest Florida so season is December through April at the most. We don't get into any web-designing so being able to build an event from a template is so much easier for us. Adding in the various layers of tickets, fees, and donations, truly gives us our needed flexibility. Being able to set parameters with the timing of sales or number of participants is also a great feature. Two features we will be looking at more closely is communication with participants and attendee ticket scanning.

Cons

Using the software for a just short period of time per year and not knowing the many nuances to the software can be frustrating to sometimes figure out. One of our biggest concerns is for our live stream events and people sharing their email with the access information. This is something that is not necessarily easily figured out and I'm not fully confident it's been recorded properly. However, my chats with customer service have put me at ease that everyone should be able to access these events without a problem.

SZ
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Stephanie Z.

Farming, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Agrotourism, orchard events, winery events and much more! LOVE TICKETSPICE

Reviewed 2 years ago

Wonderful! Great company. You talk to real people who will answer you usually very quickly. They have the live chat for questions, help articles as well as personal video chats when setting up pages if you need assistance. Having the new managers overseeing our farm has been a really nice new addition to know we have one specific person that understands our account and checks in on us regularly. They are also very open to creating solutions when you encounter a challenging situation so that your ticket page can be totally customized to what you want it to be!

Pros

The customer service is top notch. Never worked with a company that has paid as much attention to detail, willing to answer questions quickly and effectively, genuinely nice people! Everyone has been fantastic. We have been with ticketspice for over 3 years and love it. They are always updating software and making improvements in our field of work (agrotourism) and regularly hold webinars showing new features!

Cons

I wish the reports could be a little more specific so I don't get data overload when looking for something specific (such as a specific type of merchandise verses all the merchandise). The longer I have used the system the better I have gotten at understanding how the ticket pages work, but if most users are not familiar it can be a learning curve.

CD
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Cori D.

Wine and Spirits, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Do more, Make more, Keep More

Reviewed 4 years ago

Our overall experience with Webconnex and their Ticketspice platform has been excellent. They have created a great product and backed with a great team to assist you in any way they can is a win, win for us as an organization that really needed to optimize our time and organize the way we did business.

Pros

Ease of use and integration with our company was number 1 for us. We have grown up right along side of TicketSpice and it has only gotten better. The initial implementation was easy, successful and all due to their excellent support team. Their analytics is an important aspect of the software to us as well as flexibility to customize.

Cons

There are always room for improvement and before you can even ask for it the team at Webconnex will most likely have thought of it and already working on it. They are always open to suggestions!

PY
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Pam Y.

Entertainment, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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TicketSpice for Reservations

Reviewed 2 years ago

We were really worried about how to handle reservations only at our farm because the experience of buying a Christmas tree is an important experience for our families. We wanted an easy way for our customers to register for a ticket. We will print the list and check them off as they come in. I am confident that TicketSpice is the right system to ticket 50 customers an hour over two weekends. The support is reliable and knowledgable. I don't have to wait to contact someone on the phone, so it is efficient for me too.

Pros

This is our first year to sell reservations for our Cut Your Own Christmas Tree Farm. We needed a way to control the number of people coming to our farm each hour. The set up was easy to understand. We appreciate that our customers can put in an email address to receive a reminder on the day our reservations open. [SENSITIVE CONTENT] was so helpful in answering my questions. I could chat with him live or if I worked in the evening, he would email me back. This made working on the site flexible for me. I love it!

Cons

So far, I don't have any negative comments about the software.

BM
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Brian M.

Nonprofit Organization Management, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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TicketSpice, Ticket sales for nonprofit organization

Reviewed a year ago

Straightforward ticket sales. Easy reporting. Great customer service.

Pros

TicketSpice's customers service is always prompt, friendly and helpful.

Cons

The "Payouts" report needs to be refreshed from time to time to receive accurate information. As long as you are aware of this, it's no problem at all.

em
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elaine m.

Motion Pictures and Film, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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best ticketing app around!

Reviewed 7 years ago

This is the 11th year of my event and I've used a wide range of ticketing software over the years. From eventbrite - to my own custom ticketing system I coded for Wordpress. I've tried quite a few ticketing options, and Ticketspice has been by far my best experience. It's easy to customize, and offers just about all the features I need! Whether I want to add on to an original order and automatically charging the customers credit card, update my ticket landing page, export reports or check-in with the Ticketspice app - it's been a delight. And... customer service is very responsive!

Pros

No pros were added to this review

Cons

No cons were added to this review

GP
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Gene P.

Civic & Social Organization, 11-50 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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TicketSpice comes through.

Reviewed 2 years ago

My overall experience of TicketSpice has been great. The response from various people from TicketSpice has been quick .

Pros

The software is very easy to comprehend and use. I like the different reports that are available.

Cons

I would make the software compatible with more versions of iphone for the use of ticket scanning.

JM
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Jamison M.

Computer Software, 1-10 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy Integration for client work

Reviewed 5 years ago

Loved the ease of setup and color controls. I'd definitely use this again

Pros

Had a client who needed a ticket platform for a conference. After reviewing the available options we decided on TicketSpice. The cost of the platform and transaction fees made this the most competitive option for us. It was easy to set up the sales page and there were a good amount of rules and purchase rules.

Cons

The software doesn't allow granular control over layout and forces their branding. Great option for the price though

KC
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Kathy C.

Broadcast Media, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Taste of Fayetteville

Reviewed 8 years ago

We were trying to ease our day of ticket sales at our 7th annual event and we decided to try and pre-sale some of our tickets through TicketSpice. What a great venture - the online sales were easy for our customers and redeeming the tickets with the scanner was lightning fast. Would definately recommend using TicketSpice!

Pros

Ease of use

Cons

Would like more reporting features

YK
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Yevgeniya K.

Media Production, 1-10 employees

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Exactly What We Needed

Reviewed 3 years ago

Finding TicketSpice was a gift from the heavens! We needed a ticketing platform that was accessible, private and secure. TicketSpice was always responsive to our questions and requests, even over the Holidays. They answered every inquiry and were able to work within the time frame we needed with efficiency. Thanks to TicketSpice, our event went off without a hitch.

Pros

The privacy and security features were everything our client was looking for.

Cons

We wish there were more options to customize the landing page, to allow for more branding -- being able to change the fonts, page color, etc.

LK
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Linda K.

Civic & Social Organization, 51-200 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Just what we were looking for

Reviewed 4 years ago

Easy to build, use and keep track of sales

Pros

The ease of keeping track of sales and printing reports

Cons

It did cost a little more than expected in the end but it was worth it

HG
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Hayley G.

Fine Art, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best find after lots of research!

Reviewed 4 years ago

Overall we are very happy with this product and using it for registration on our events!

Pros

Easily customizable. Great customer service! Had all the features we needed and lots of ways to create features we needing, using other features. That might be confusing - but basically they have lots of ways to create options and services that may not be plainly available through their software. It's been really great!

Cons

There was a minor glitch in the middle of our festival that we were able to work around, but it caused about 30 minutes of panic. It was part user error, but also part back-end software glitch. However - like I said, it was minor. Also, it was a Saturday and someone from TicketSpice called me on my cell directly from their cell on their day off to make sure I got it figured out.

KS
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Kathy S.

Nonprofit Organization Management, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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User Friendly in all areas

Reviewed 4 years ago

I was apprehensive to delving into this product, as I usually had other staff available. I was pleased at the ease to set up, the availability to chat with TicketSpice team, when I had questions. They don't make you feel like - duh! you should know this. Being responsive in a matter of minutes is key to the success. Thank you.

Pros

* The cost to the organization * The ease in setting up * The ease of use by the end user * The support team is phenomenal. Every time I have had a question or concern, the response is quick, helpful and supportive. This alone is worth it all. * The reports are so helpful and easily shared with my Board members.

Cons

Could use a little more detail when setting up. Some of us are not always intuitive or tech savvy when it comes to products like TicketSpice. To get it all set up and find a 2nd phase (webconnex) is needed. Yes, it should probably be a given on the clients part. Or alert them of this beforehand.

DS
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Dana S.

Food & Beverages, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Customer Service I Have EVER Had

Reviewed 4 years ago

I am able to streamline the process for myself & my customer to register for my workshops. Additionally, I can see a snapshot or detailed version of all financials. Just does the job of organizing everything & tracking so I don't have to do it manually.

Pros

They have every feature I was seeking and even more I didn't know existed but have come in handy. The multiple additions & integrations that you can use save money from using over platforms or apps because Ticketspice is a one-stop in my opinion. I am not great with computers & technology & it has been SO simple to use. If I ever get confused, the customer service reps are so responsive & friendly. I even had one respond ones after hours!

Cons

I haven't came across a con yet. If I do, I will reach out!

SQ
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Sarah Q.

1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Peanut butter ticket time

Reviewed 8 years ago

I had a good experience overall. It's always challenging to switch versions but I found it to be pretty easy.

Pros

I like the look and feel much better. Software looks great on mobile devices and loads fast. templates are easy to use.

Cons

It is sometimes difficult to find what you are looking for, or the best way to do something. I also don't really like how you can't get totals for the different ticket types easily without pulling a report. There is that one graph with the sales trends which is helpful, but when your ticket types over lay each other, you can't really view them unless you zoom in extra close. Would be great to see...

MA
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Mike A.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Now the best ticketing software period

Reviewed 8 years ago

After coming from Eventbrite, and testing out MANY ticketing systems for our many events, I have found the NEW 4.0 version of Ticketspice to be the best and in a class by itself. Why? 1. The clean and modern look.. On MOBILE and on web - Looks great... Have yous een an Eventbrite's STRIPPED OUT mobile version? It looks like a contract of text! All the graphics are gone. 2. The crazy flexibility...

Pros

No pros were added to this review

Cons

No cons were added to this review

PR
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Peter R.

Transportation/Trucking/Railroad, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great solution for a diverse array of situations

Reviewed 2 years ago

Two of my clients use it and have for years. Great people and a great product and a great price.

Pros

Fair prices and great service, even for people like my clients who are using the software for things way outside the norm of event ticketing. (We use it for transportation ticketing.) Their programs are about as flexible as templates can get and even work with third-party automation software.

Cons

It's set up for concerts and conventions and the like so there's some improvisation we have to do. One day we'll convince them to cater more directly to small-time transport outfits but until then it's still a pleasure working with them.

KG
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Kelly G.

Arts and Crafts, 1-10 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best decision we ever made!!

Reviewed 4 years ago

The biggest benefit was the tickets were sent with every order, I did not have to worry about processing payments or tickets. If someone lost their email, I was able to go in and resend the ticket with no issue. Once a ticket was scanned, if someone tried to do it twice the app would turn red, so I didnt have to worry about duplicates. Just an overall great experience.

Pros

Absolutely love how easy the service is to use and how quickly we receive a response to any questions with detailed answers / instructions. The App is so easy to use for ticket scanning, it made our event flow so seamlessly. We will continue to use TicketSpice from now on.

Cons

Nothing, loved the whole experience. I do recommend watching tutorials to help configure certain things, but customer service was very responsive so it was not an issue at all.

SC
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Shannon C.

Nonprofit Organization Management, 1-10 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Stellar product, stellar support!!!

Reviewed 8 years ago

I have used TicketSpice on events for about a year. When I first signed up, they had not yet launched the 4.0 platform, so all the TicketSpice pages for my first round of events were developed on the 3.0 platform. It was so easy to put together a snazzy event page, with a ton of customizable options. At the time, the only thing I was really missing was logic... And I found out at my event that...

Pros

Flexibility, ease of use, packed with features, low cost, turnkey solution... To put it succinctly, I like EVERYTHING about this software.

Cons

Ummm.... <*crickets*>...

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Jared D.

Computer Software, 11-50 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fantastic Ticketing Tool

Reviewed 5 years ago

TIcketSpice has saved many nonprofits I've worked with lots of funds by the lower fees they charge compared to other ticketing systems out there.

Pros

TicketSpice is an incredible ticketing app I recommend to nonprofits all the time to use. TicketSpice makes it easy to create ticket registration form pages as well as confirmation emails. Their rates are much cheaper than Eventbrite's and they have some additional features for nonprofits that outweigh Eventbrite.

Cons

Although you can customize your registration forms, there are parts of the form builder that can feel a bit dated. Some of their templates could use a bit of updating.

RS
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Rick S.

Nonprofit Organization Management, 1-10 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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TicketSpice is amazing

Reviewed 4 years ago

One year, we decided to use another ticker service and it was a disaster. Never again!

Pros

Anything that I would want to produce online tickets has been implemented by TicketSpice. The thought and care is outstanding! Anytime I need assistance, support is ready to help. I have peace of mind as our events are about to happen to know that I will have an up-to-date back end data available as well have the ability to communicate with users who have an issue!

Cons

Personally, NOTHING. As I stated earlier, the team at TicketSpice continue to improve this product.

DM
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Diana M.

Nonprofit Organization Management, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Thank you, TicketSpice!

Reviewed 8 years ago

We used TicketSpice for our largest fundraiser of the year; a unique Orange is the New Black-themed premiere party and musical performance. Learning how to use the app, tailoring it to our needs, getting near-constant and friendly assistance from the TicketSpice team, and utilizing the app during and after our event was all simple, exciting, and worry-free.

Pros

The customer service was prompt, friendly, and patient. The app was flawless on the night of our event. The cost is very low without sacrificing quality. The app was flexible enough to meet nearly every need we had from start to finish.

Cons

The only real con for us was some limitations with reporting. It would have also been nice to do a test run of the app in action (scanning tickets, etc) with a test ticket - versus having to use real tickets for testing our phones, etc.

CC
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Cori C.

Entertainment, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Blown Away

Reviewed 2 years ago

Excellent!

Pros

This was likely one of the most satisfying experiences I've ever had with any company, from design to implementation to speed of processing, and especially customer service. Top Shelf all the way.

Cons

Creating and loading reports wasn't as intuitive as perhaps could be, and the reports themselves, once generated, had glitches.

CK
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Christina K.

Education Management, self-employed

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent ticketing option

Reviewed 2 years ago

Excellent customer service. Agents were very friendly, quick to respond and gave timely, helpful advice and offered other useful tops.

Pros

The software was easy to use, intuitive and facilitated event management.

Cons

It would be nice to be able to share seating layouts from one account to another. For example, the venue we used had their own ticketspice account, but since we were a separate group just using the venue on our own account, we had to create our own seating chart layout and could not import their existing seating layout.

TC
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Todd C.

Marketing and Advertising, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Product and Value

Reviewed 6 years ago

I'm very happy and currently using this product!

Pros

The system has great features & functionality. The costs are very reasonable as well. We have access to reserved seating we can use if needed.

Cons

I really only have one issue that seems to have a limitation. The embedding feature Does not work super well on the website. It looks good and functions but it has limited customization. I've had this issue with every ticketing system I've used though.