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4.9
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75
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What users say
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259
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Free trial
Price starts from
55
/user
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Free trial
Price starts from
199
Per month
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Free trial
Price starts from
49
Per month
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Price starts from
69
Per month
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Free trial
Anonymous Reviewer
Verified reviewer
Performing Arts, 1-10 employees
Used weekly for 6-12 months
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As a start up, we needed to ticket events in a cost effective manner, that still made us look professional with a platform that is user friendly for nonprogrammer types. Ticket Spice was the perfect answer for us. As long as I'm at the helm of our production company, I will never use another platform to ticket source our events.
The ease of putting together ticketing for a simple event to the most complicated, professional looking results, and helpful, timely customer service.
The only con I can think of is online customer service is offline on the weekends/Sundays. Sometimes that's when I'm working on the platform. But their online resources to find your own answers is really helpful sometimes negating the need to speak with someone directly!
Dustin M.
Nonprofit Organization Management, 11-50 employees
Used weekly for 2+ years
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I love TicketSpice! Our non-profit hosts a variety of event-based fundraisers from a traditional fundraising dinner, to silent auction, to crawfish boil, to sporting clay shoot - so flexibility is of extreme importance. Here are a few of the PROs for TicketSpice: - Extreme customization (example: for our Shoot, we need not only a ticket purchased, but we need to know what gauge of shells, what...
I honestly have not run into a CON with TicketSpice. It does everything I need... and probably has capability to do more, but I don't know what that could possibly be.
Danielle P.
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I signed up for TicketSpice for my conference website (www.LifeschoolingConference.com) after comparing a lot of different options. TicketSpice seemed to offer the most flexibility for the price and I also was really excited about the social networking options. I loved the idea of incentivizing my customers to share my event for an additional amount off their ticket! I was hesitant about the .99 fee...
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Jim F.
Nonprofit Organization Management, 1-10 employees
Used other for 1-2 years
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Was looking for a low cost ticket solution w ease of use. Ticket Spice was great fit for us.
Hard to say our experience has been great and if ever had small issue or question always got quick response.
Kalyn H.
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If you are planning a large event, there is already so much to worry about! After trying TONS of ticket selling platforms, this was by far the most comprehensive and competitive as far as pricing and functionality. I am so impressed with the level of customer service. They have truly worked with us to make sure our events go off without a hitch! I would suggest this to an organization, big or small, for your next ticket selling platform!
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Alan K.
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The functionality, availability of reports, ease of use and cost are all worthy of five stars. I would highly recommend TicketSpice. I'm sure that ease of the process facilitated ticket sales. Customer service was always quick to respond but the system is so easy to navigate you most likely will not need their service once your account is established
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Kathy S.
Nonprofit Organization Management, self-employed
Used daily for less than 6 months
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I was apprehensive to delving into this product, as I usually had other staff available. I was pleased at the ease to set up, the availability to chat with TicketSpice team, when I had questions. They don't make you feel like - duh! you should know this. Being responsive in a matter of minutes is key to the success. Thank you.
* The cost to the organization * The ease in setting up * The ease of use by the end user * The support team is phenomenal. Every time I have had a question or concern, the response is quick, helpful and supportive. This alone is worth it all. * The reports are so helpful and easily shared with my Board members.
Could use a little more detail when setting up. Some of us are not always intuitive or tech savvy when it comes to products like TicketSpice. To get it all set up and find a 2nd phase (webconnex) is needed. Yes, it should probably be a given on the clients part. Or alert them of this beforehand.
Peter R.
Transportation/Trucking/Railroad, 1-10 employees
Used daily for 2+ years
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Two of my clients use it and have for years. Great people and a great product and a great price.
Fair prices and great service, even for people like my clients who are using the software for things way outside the norm of event ticketing. (We use it for transportation ticketing.) Their programs are about as flexible as templates can get and even work with third-party automation software.
It's set up for concerts and conventions and the like so there's some improvisation we have to do. One day we'll convince them to cater more directly to small-time transport outfits but until then it's still a pleasure working with them.
Anonymous Reviewer
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Nonprofit Organization Management, 11-50 employees
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Our agency had a great experience and used it to track our major fundraising event of the year. We specifically enjoyed being able to add a donation button in case people could not attend the event, but still wanted to support us. It turned out to be very helpful for us!
It shows so much information about your buyers which gives us great feedback on the events we host. We have used it for one event so it was very cost effective and we will continue to use it even after our free trial ends. Links are able to be sent out and emailed so you get a larger response from attendees in a quick time frame! The customization makes it perfect to use for any event, you can even add your own theme or background (we used our company logo).
Nothing. It was perfect for our event! I would recommend it to anyone hosting an event (especially if they are on a budget).
Anonymous Reviewer
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Research, 501-1,000 employees
Used daily for 2+ years
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We have used many ticketing solutions and found TicketSpice to possess all of the features we have needed from the more expensive solutions at a fraction of the price. Excellent product.
It would be great to have a rolling window of date availability for ongoing events. Otherwise, the software works great.
Jared D.
Verified reviewer
Computer Software, 11-50 employees
Used monthly for 1-2 years
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TIcketSpice has saved many nonprofits I've worked with lots of funds by the lower fees they charge compared to other ticketing systems out there.
TicketSpice is an incredible ticketing app I recommend to nonprofits all the time to use. TicketSpice makes it easy to create ticket registration form pages as well as confirmation emails. Their rates are much cheaper than Eventbrite's and they have some additional features for nonprofits that outweigh Eventbrite.
Although you can customize your registration forms, there are parts of the form builder that can feel a bit dated. Some of their templates could use a bit of updating.
Shannon C.
Nonprofit Organization Management, 1-10 employees
Used monthly for 6-12 months
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I have used TicketSpice on events for about a year. When I first signed up, they had not yet launched the 4.0 platform, so all the TicketSpice pages for my first round of events were developed on the 3.0 platform. It was so easy to put together a snazzy event page, with a ton of customizable options. At the time, the only thing I was really missing was logic... And I found out at my event that...
Flexibility, ease of use, packed with features, low cost, turnkey solution... To put it succinctly, I like EVERYTHING about this software.
Ummm.... <*crickets*>...
Stephen W.
Used daily for 6-12 months
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Everything about Ticketspice has been great. The website configuration was absurdly easy. Configuring the auto deposit was easy. And the check in software was absurdly easy to use. The few times I did have questions the customer support answered the questions pretty fast as well.
My only complaint about Ticketspice is that they do not support Android. Once they have an Android app I do not know what they will be able to do to improve their service.
Diana M.
Nonprofit Organization Management, 51-200 employees
Used daily for less than 6 months
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We used TicketSpice for our largest fundraiser of the year; a unique Orange is the New Black-themed premiere party and musical performance. Learning how to use the app, tailoring it to our needs, getting near-constant and friendly assistance from the TicketSpice team, and utilizing the app during and after our event was all simple, exciting, and worry-free.
The customer service was prompt, friendly, and patient. The app was flawless on the night of our event. The cost is very low without sacrificing quality. The app was flexible enough to meet nearly every need we had from start to finish.
The only real con for us was some limitations with reporting. It would have also been nice to do a test run of the app in action (scanning tickets, etc) with a test ticket - versus having to use real tickets for testing our phones, etc.
Todd C.
Marketing and Advertising, 1-10 employees
Used weekly for 6-12 months
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I'm very happy and currently using this product!
The system has great features & functionality. The costs are very reasonable as well. We have access to reserved seating we can use if needed.
I really only have one issue that seems to have a limitation. The embedding feature Does not work super well on the website. It looks good and functions but it has limited customization. I've had this issue with every ticketing system I've used though.
Justin H.
Verified reviewer
Environmental Services, 1-10 employees
Used other for 6-12 months
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TicketSpice has made selling tickets for our small workshops a breeze. Our older, less tech savvy community has had no issues using this solution.
I love how affordable this solution is. The transaction fee is minor and there are no monthly fees. As a small non profit, offering small workshops, this was seriously appreciated.
It took me a little while to realize the other solutions offered by WebConnex. We setup TicketSpice for an event before eventually using RegFox because it was more complex.
Jo B.
Entertainment, self-employed
Used weekly for less than 6 months
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I love it. I'm a #ticketspice girl.
First of all, this service is more affordable then the big alternatives I've used in the past. You can get your money right away and the customer service is very personal and friendly.
Nothing. I liked it all baby! Great service.
Jamison M.
Computer Software, 1-10 employees
Used monthly for 1-2 years
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Loved the ease of setup and color controls. I'd definitely use this again
Had a client who needed a ticket platform for a conference. After reviewing the available options we decided on TicketSpice. The cost of the platform and transaction fees made this the most competitive option for us. It was easy to set up the sales page and there were a good amount of rules and purchase rules.
The software doesn't allow granular control over layout and forces their branding. Great option for the price though
Linda K.
Civic & Social Organization, 51-200 employees
Used other for 6-12 months
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Easy to build, use and keep track of sales
The ease of keeping track of sales and printing reports
It did cost a little more than expected in the end but it was worth it