TicketSpice Pricing Plan & Cost Guide

TicketSpice

Online ticketing and reservation system

4.95/5 (55 reviews)

TicketSpice Pricing

Starting from: $0.99/month

Pricing model: Free, Subscription

Free Trial: Available

99¢ per ticket

Free Trial

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TicketSpice Pricing Reviews

Pros

  • The customer service team has been awesome - all of the representatives are extremely kind, helpful and are all very knowledgeable on anything I have questions on.VICTORIA W.Read the full review
  • Anything that I would want to produce online tickets has been implemented by TicketSpice. The thought and care is outstanding.Rick S.Read the full review
  • OUTSTANDING customer service. Great cost when integrated with GivingFuel (which is ALSO AWESOME).Dustin M.Read the full review

Cons

  • One year, we decided to use another ticker service and it was a disaster.Rick S.Read the full review
  • The only con I can think of is online customer service is offline on the weekends/Sundays. Sometimes that's when I'm working on the platform.Verified ReviewerRead the full review
  • From a manager point of view I do not want my ticket takers to have access to types of tickets they can scan. Leaves room for error at a very busy event.Sarah Q.Read the full review
100%
recommended this to a friend or a colleague

16 reviewers had the following to say about TicketSpice's pricing:

Anonymous

Solid ticketing platform with low fees

Used daily for 2+ years
Reviewed 2018-11-13
Review Source: Capterra

Pros
We have used many ticketing solutions and found TicketSpice to possess all of the features we have needed from the more expensive solutions at a fraction of the price. Excellent product.

Cons
It would be great to have a rolling window of date availability for ongoing events. Otherwise, the software works great.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jamison M.

Easy Integration for client work

Used monthly for 1-2 years
Reviewed 2019-06-24
Review Source: Capterra

Loved the ease of setup and color controls. I'd definitely use this again

Pros
Had a client who needed a ticket platform for a conference. After reviewing the available options we decided on TicketSpice. The cost of the platform and transaction fees made this the most competitive option for us. It was easy to set up the sales page and there were a good amount of rules and purchase rules.

Cons
The software doesn't allow granular control over layout and forces their branding. Great option for the price though

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jim F.

Great For Non Profits

Used occasionally for 1-2 years
Reviewed 2020-01-23
Review Source: Capterra

Pros
Was looking for a low cost ticket solution w ease of use. Ticket Spice was great fit for us.

Cons
Hard to say our experience has been great and if ever had small issue or question always got quick response.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Shannon C.

Stellar product, stellar support!!!

Used monthly for 6-12 months
Reviewed 2016-08-24
Review Source: Capterra

I have used TicketSpice on events for about a year. When I first signed up, they had not yet launched the 4.0 platform, so all the TicketSpice pages for my first round of events were developed on the 3.0 platform. It was so easy to put together a snazzy event page, with a ton of customizable options. At the time, the only thing I was really missing was logic... And I found out at my event that the ticket scanning app was a huge battery drain! And then 4.0 rolled out... And also a new app that allows you to turn off the scanner without killing the app. Those were my biggest hurdles last fall, and they have been addressed. Regarding the team, EVERY contact I have had with them has been a stellar experience. They are friendly, engaging, funny, and oh, so smart... They have always been able to answer my questions and fix what I broke... :) Just this evening, I was working on an event page and had a question about setting up some logic to calculate a discount based on ticket quantities purchased, but it was almost midnight (Texas time). I decided to leave a message and wait for them to get back to me when they opened in the morning... But no... Eric responded within a minute or so, and not only did he answer my question, he wrote the logic for me, and then he took the time to make changes to the design of two of my pages so that my graphics looked better and worked better on a mobile platform. In all, he spent about an hour helping me tonight.

Pros
Flexibility, ease of use, packed with features, low cost, turnkey solution... To put it succinctly, I like EVERYTHING about this software.

Cons
Ummm.... <*crickets*>...

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jared D.

Fantastic Ticketing Tool

Used monthly for 1-2 years
Reviewed 2019-05-10
Review Source: Capterra

TIcketSpice has saved many nonprofits I've worked with lots of funds by the lower fees they charge compared to other ticketing systems out there.

Pros
TicketSpice is an incredible ticketing app I recommend to nonprofits all the time to use. TicketSpice makes it easy to create ticket registration form pages as well as confirmation emails. Their rates are much cheaper than Eventbrite's and they have some additional features for nonprofits that outweigh Eventbrite.

Cons
Although you can customize your registration forms, there are parts of the form builder that can feel a bit dated. Some of their templates could use a bit of updating.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Diana M.

Thank you, TicketSpice!

Used daily for less than 6 months
Reviewed 2016-07-05
Review Source: Capterra

We used TicketSpice for our largest fundraiser of the year; a unique Orange is the New Black-themed premiere party and musical performance. Learning how to use the app, tailoring it to our needs, getting near-constant and friendly assistance from the TicketSpice team, and utilizing the app during and after our event was all simple, exciting, and worry-free.

Pros
The customer service was prompt, friendly, and patient. The app was flawless on the night of our event. The cost is very low without sacrificing quality. The app was flexible enough to meet nearly every need we had from start to finish.

Cons
The only real con for us was some limitations with reporting. It would have also been nice to do a test run of the app in action (scanning tickets, etc) with a test ticket - versus having to use real tickets for testing our phones, etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Justin H.

Is it possible to give six stars?

Used occasionally for 6-12 months
Reviewed 2018-10-03
Review Source: Capterra

TicketSpice has made selling tickets for our small workshops a breeze. Our older, less tech savvy community has had no issues using this solution.

Pros
I love how affordable this solution is. The transaction fee is minor and there are no monthly fees. As a small non profit, offering small workshops, this was seriously appreciated.

Cons
It took me a little while to realize the other solutions offered by WebConnex. We setup TicketSpice for an event before eventually using RegFox because it was more complex.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Kalyn H.

Stress free ticket sales

Reviewed 2016-12-12
Review Source: Capterra

If you are planning a large event, there is already so much to worry about! After trying TONS of ticket selling platforms, this was by far the most comprehensive and competitive as far as pricing and functionality. I am so impressed with the level of customer service. They have truly worked with us to make sure our events go off without a hitch! I would suggest this to an organization, big or small, for your next ticket selling platform!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Linda K.

Just what we were looking for

Used occasionally for 6-12 months
Reviewed 2019-12-31
Review Source: Capterra

Easy to build, use and keep track of sales

Pros
The ease of keeping track of sales and printing reports

Cons
It did cost a little more than expected in the end but it was worth it

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jo B.

Great new alternative

Used weekly for less than 6 months
Reviewed 2019-12-26
Review Source: Capterra

I love it. I'm a #ticketspice girl.

Pros
First of all, this service is more affordable then the big alternatives I've used in the past. You can get your money right away and the customer service is very personal and friendly.

Cons
Nothing. I liked it all baby! Great service.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Danielle P.

Immensely better than Eventbrite!!

Reviewed 2016-11-29
Review Source: Capterra

I signed up for TicketSpice for my conference website (www.LifeschoolingConference.com) after comparing a lot of different options. TicketSpice seemed to offer the most flexibility for the price and I also was really excited about the social networking options. I loved the idea of incentivizing my customers to share my event for an additional amount off their ticket! I was hesitant about the .99 fee TicketSpice charges per ticket, since the other option I was considering was a free Wordpress plugin, but it's still cheaper than Eventbrite and it has been well worth it! I just added a $1 fee per ticket, so in the end, I'm not really paying anything extra besides credit card processing fees. The flexibility of the program has been amazing! Unlike Eventbrite, I am able to set up my basic tickets, but then I can add what they call "actions" to create variables for each ticket. In other words, I have two basic tickets for my conference: Single and Family. But we also have a fair on Saturday after the conference. It is free for attendees, but others can also sign up just to come to the fair portion. I added actions so that when someone selects the Single or Family Ticket, they see the fair ticket with a $0 price, as well as an additional Speaker Luncheon ticket option. But if they select the $15 fair option at the beginning, then the single and family tickets disappear and the Speaker Luncheon option also remains hidden. Not possible with Eventbrite! Also, I have set up early bird, regular, and late tickets. With Eventbrite, I had to do each ticket for each length of time separately. It was confusing and time-consuming! With TicketSpice, I just created an action for each ticket. The coupon codes are also nice because I can add actions so that they can only be used in certain instances. For example, I had a Cyber Monday sale, so I added an action that the coupon could only be used on the specific date of November 28th. Worked perfectly! Finally, the customer service has been outstanding! I worked a lot during Thanksgiving week, but my questions through chat were always answered in a timely manner, even on Sunday...pretty important since one of my actions would have resulted in giving away all my tickets for free instead of only the first three sold! Ryan was so helpful and encouraging and even sent a video showing how to do what I needed to do. Can't say enough good things about TicketSpice!! Happy enough to take the time to write this long review! :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Dustin M.

Outstanding!

Used weekly for 2+ years
Reviewed 2020-02-11
Review Source: Capterra

Pros
I love TicketSpice! Our non-profit hosts a variety of event-based fundraisers from a traditional fundraising dinner, to silent auction, to crawfish boil, to sporting clay shoot - so flexibility is of extreme importance. Here are a few of the PROs for TicketSpice: - Extreme customization (example: for our Shoot, we need not only a ticket purchased, but we need to know what gauge of shells, what type and size of shirt needed, etc. many custom pieces of information with each registrant). - Simplicity to use - Speed to create and publish - Ease of integration into current website - Retention of organizational identity/image - Flexibility in coupon codes, etc. - OUTSTANDING customer service! - Great cost when integrated with GivingFuel (which is ALSO AWESOME) I used EventBrite for several years, but it was clunky to use (old technology), it never looked like it belonged with our website or other materials, and it was expensive. I was so glad when TicketSpice became available with GivingFuel!

Cons
I honestly have not run into a CON with TicketSpice. It does everything I need... and probably has capability to do more, but I don't know what that could possibly be.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Kathy S.

User Friendly in all areas

Used daily for less than 6 months
Reviewed 2020-01-08
Review Source: Capterra

I was apprehensive to delving into this product, as I usually had other staff available. I was pleased at the ease to set up, the availability to chat with TicketSpice team, when I had questions. They don't make you feel like - duh! you should know this. Being responsive in a matter of minutes is key to the success. Thank you.

Pros
* The cost to the organization * The ease in setting up * The ease of use by the end user * The support team is phenomenal. Every time I have had a question or concern, the response is quick, helpful and supportive. This alone is worth it all. * The reports are so helpful and easily shared with my Board members.

Cons
Could use a little more detail when setting up. Some of us are not always intuitive or tech savvy when it comes to products like TicketSpice. To get it all set up and find a 2nd phase (webconnex) is needed. Yes, it should probably be a given on the clients part. Or alert them of this beforehand.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Alan K.

A Non Profits first experience with on line ticketing

Reviewed 2017-03-31
Review Source: Capterra

The functionality, availability of reports, ease of use and cost are all worthy of five stars. I would highly recommend TicketSpice. I'm sure that ease of the process facilitated ticket sales. Customer service was always quick to respond but the system is so easy to navigate you most likely will not need their service once your account is established

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Anonymous

No ticketed events without TicketSpice

Used weekly for 6-12 months
Reviewed 2018-09-17
Review Source: Capterra

As a start up, we needed to ticket events in a cost effective manner, that still made us look professional with a platform that is user friendly for nonprogrammer types. Ticket Spice was the perfect answer for us. As long as I'm at the helm of our production company, I will never use another platform to ticket source our events.

Pros
The ease of putting together ticketing for a simple event to the most complicated, professional looking results, and helpful, timely customer service.

Cons
The only con I can think of is online customer service is offline on the weekends/Sundays. Sometimes that's when I'm working on the platform. But their online resources to find your own answers is really helpful sometimes negating the need to speak with someone directly!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

LOVE TicketSpice!

Used occasionally for free trial
Reviewed 2019-08-06
Review Source: Capterra

Our agency had a great experience and used it to track our major fundraising event of the year. We specifically enjoyed being able to add a donation button in case people could not attend the event, but still wanted to support us. It turned out to be very helpful for us!

Pros
It shows so much information about your buyers which gives us great feedback on the events we host. We have used it for one event so it was very cost effective and we will continue to use it even after our free trial ends. Links are able to be sent out and emailed so you get a larger response from attendees in a quick time frame! The customization makes it perfect to use for any event, you can even add your own theme or background (we used our company logo).

Cons
Nothing. It was perfect for our event! I would recommend it to anyone hosting an event (especially if they are on a budget).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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