TicketSpice Reviews - Page 2

Easily customizable. Great customer service! Had all the features we needed and lots of ways to create features we needing, using other features. That might be confusing - but basically they have lots of ways to create options and services that may not be plainly available through their software. It's been really great!

There was a minor glitch in the middle of our festival that we were able to work around, but it caused about 30 minutes of panic. It was part user error, but also part back-end software glitch. However - like I said, it was minor. Also, it was a Saturday and someone from TicketSpice called me on my cell directly from their cell on their day off to make sure I got it figured out.

* The cost to the organization * The ease in setting up * The ease of use by the end user * The support team is phenomenal. Every time I have had a question or concern, the response is quick, helpful and supportive. This alone is worth it all. * The reports are so helpful and easily shared with my Board members.

Could use a little more detail when setting up. Some of us are not always intuitive or tech savvy when it comes to products like TicketSpice. To get it all set up and find a 2nd phase (webconnex) is needed. Yes, it should probably be a given on the clients part. Or alert them of this beforehand.

The software is pretty easy to use. Its just a matter of understanding what does what. Its like anything that is new. There is a learning curve at first. But after one event i now know what to do. The best was customer support by [SENSITIVE CONTENT HIDDEN]. He answered our message at 8pm at night and walked me through small issues. He fixed it all and made it amazing.

The donation part. We have a lot of users that want to go back in the ticket window and donate more. But they cannot really. But our event is unique where its free.

User Friendly and intuitive setup. But the conditional formatting is where it's at!

That I didn't know about TicketSpice before

They have every feature I was seeking and even more I didn't know existed but have come in handy. The multiple additions & integrations that you can use save money from using over platforms or apps because Ticketspice is a one-stop in my opinion. I am not great with computers & technology & it has been SO simple to use. If I ever get confused, the customer service reps are so responsive & friendly. I even had one respond ones after hours!

I haven't came across a con yet. If I do, I will reach out!

I have never had to set up a registration system to this extent and every single question I have has been answered within minutes.

Honestly, I can't think of anything I don't like.

Excellent Customer Service - ease of applications - creative & fun functionality - quick response time - ease of adaptability - helpful video training.

At the beginning, it was difficult with 2-site to check; TicketSpice & Webconnect. Once we were all set, it was a breeze.

I loved how easy it was to set up our ticket site. It took me through all the steps and let me preview as I went along. The customization is amazing! I don't feel as though we were boxed in to one look and feel. It feels like our own site, which is awesome. It's easy to see our progress and how many people are purchasing tickets. The customer service is also top notch - they're very quick to reply.

Some of the intricate details can be a tad hard to find, but I can normally find them as I poke around. Since the customer service is so great I don't normally struggle for longer than just a few minutes.

Fair prices and great service, even for people like my clients who are using the software for things way outside the norm of event ticketing. (We use it for transportation ticketing.) Their programs are about as flexible as templates can get and even work with third-party automation software.

It's set up for concerts and conventions and the like so there's some improvisation we have to do. One day we'll convince them to cater more directly to small-time transport outfits but until then it's still a pleasure working with them.

TicketSpice is very easy to use. They have multiple ways to get support.

None. We are very happy with the product.

[SENSITIVE CONTENT] seamlessly designed software to meet Worcester Historical Museum's major exhibit opening timed-ticket needs. The pages he created include our logo, graphics, timed-ticketing, and catalog sales. In a friendly and helpful manner, [SENSITIVE CONTENT] set us up for success.

I really can't identify a con about this software. It is primarily a ticket software program.

Ticketspice is easy to use, but still has lots of options for customization. The customer care is too notch. If I ever have a question, it is answered quickly and thoroughly. They know their stuff!

I can not think of anything that really bothers me about this program.

It shows so much information about your buyers which gives us great feedback on the events we host. We have used it for one event so it was very cost effective and we will continue to use it even after our free trial ends. Links are able to be sent out and emailed so you get a larger response from attendees in a quick time frame! The customization makes it perfect to use for any event, you can even add your own theme or background (we used our company logo).

Nothing. It was perfect for our event! I would recommend it to anyone hosting an event (especially if they are on a budget).

We have used many ticketing solutions and found TicketSpice to possess all of the features we have needed from the more expensive solutions at a fraction of the price. Excellent product.

It would be great to have a rolling window of date availability for ongoing events. Otherwise, the software works great.

TicketSpice is an incredible ticketing app I recommend to nonprofits all the time to use. TicketSpice makes it easy to create ticket registration form pages as well as confirmation emails. Their rates are much cheaper than Eventbrite's and they have some additional features for nonprofits that outweigh Eventbrite.

Although you can customize your registration forms, there are parts of the form builder that can feel a bit dated. Some of their templates could use a bit of updating.

Flexibility, ease of use, packed with features, low cost, turnkey solution... To put it succinctly, I like EVERYTHING about this software.

Ummm.... <*crickets*>...

This is our first year to sell reservations for our Cut Your Own Christmas Tree Farm. We needed a way to control the number of people coming to our farm each hour. The set up was easy to understand. We appreciate that our customers can put in an email address to receive a reminder on the day our reservations open. [SENSITIVE CONTENT] was so helpful in answering my questions. I could chat with him live or if I worked in the evening, he would email me back. This made working on the site flexible for me. I love it!

So far, I don't have any negative comments about the software.

ease of use for us and customers, available 24/7

slow customers service response time on critical matters

Anything that I would want to produce online tickets has been implemented by TicketSpice. The thought and care is outstanding! Anytime I need assistance, support is ready to help. I have peace of mind as our events are about to happen to know that I will have an up-to-date back end data available as well have the ability to communicate with users who have an issue!

Personally, NOTHING. As I stated earlier, the team at TicketSpice continue to improve this product.

The customer service was prompt, friendly, and patient. The app was flawless on the night of our event. The cost is very low without sacrificing quality. The app was flexible enough to meet nearly every need we had from start to finish.

The only real con for us was some limitations with reporting. It would have also been nice to do a test run of the app in action (scanning tickets, etc) with a test ticket - versus having to use real tickets for testing our phones, etc.

This system of event registration works! As a non-webmaster guy, it was my rescue (with a little help from God, as I asked Him first) As I developed the site, and ran into bugs, the immediate text support, the how to articles and the “schedule a phone consult” features worked together to make RegFox a real event registration super sharp do it all TOOL. Kudos to all y’all who brought this platform to reality.

No cons were added to this review

The system has great features & functionality. The costs are very reasonable as well. We have access to reserved seating we can use if needed.

I really only have one issue that seems to have a limitation. The embedding feature Does not work super well on the website. It looks good and functions but it has limited customization. I've had this issue with every ticketing system I've used though.

I love how affordable this solution is. The transaction fee is minor and there are no monthly fees. As a small non profit, offering small workshops, this was seriously appreciated.

It took me a little while to realize the other solutions offered by WebConnex. We setup TicketSpice for an event before eventually using RegFox because it was more complex.