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TicketSpice Reviews - Page 3
93 reviews
Recommended
Cori C.
Entertainment, 1-10 employees
Used daily for less than 6 months
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Excellent!
This was likely one of the most satisfying experiences I've ever had with any company, from design to implementation to speed of processing, and especially customer service. Top Shelf all the way.
Creating and loading reports wasn't as intuitive as perhaps could be, and the reports themselves, once generated, had glitches.
Kelly C.
Events Services, 1-10 employees
Used monthly for 6-12 months
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Excellent!!! Customer service is so helpful!!!!
It was easy for the residents of my community to order their tickets online.
Not much!!! But once Key showed me how to use it, it's a great website.
keith r.
Events Services, 1-10 employees
Used weekly for less than 6 months
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Easy to use, great customer support, less costly than competitors, great and extensive features
Took a little bit to understand the workflow. Once that was locked down, easy to use
Shane F.
Government Administration, 11-50 employees
Used daily for less than 6 months
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I am very pleased with ticketspice and everything that I have been able to do with creating our event tickets & links to those tickets. It sure takes a lot of work away from what we did in the past.
Ease of use & information captured & reviewed.
No really much to not like about this product.
Billy H.
Religious Institutions, 1-10 employees
Used daily for less than 6 months
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This system of event registration works! As a non-webmaster guy, it was my rescue (with a little help from God, as I asked Him first) As I developed the site, and ran into bugs, the immediate text support, the how to articles and the “schedule a phone consult” features worked together to make RegFox a real event registration super sharp do it all TOOL. Kudos to all y’all who brought this platform to reality.
No cons were added to this review
Dan C.
Events Services, 1-10 employees
Used weekly for 6-12 months
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Saved time and money.
Easy to use, tracking, refunds, payments, processing. Easy to customize pages. Everything was very easy and made our event much smoother. Scanning was a cinch and lines moved fast. Can't really think of anything to change it was so good.
We had a weird glitch, which could be totally unrelated but it would add a random amount of drinks to some tickets. Easy to refund though so not a big deal. Of 200+ registrants, only 5 people had this.
Todd C.
Marketing and Advertising, 1-10 employees
Used weekly for 6-12 months
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I'm very happy and currently using this product!
The system has great features & functionality. The costs are very reasonable as well. We have access to reserved seating we can use if needed.
I really only have one issue that seems to have a limitation. The embedding feature Does not work super well on the website. It looks good and functions but it has limited customization. I've had this issue with every ticketing system I've used though.
Justin H.
Environmental Services, 1-10 employees
Used other for 6-12 months
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TicketSpice has made selling tickets for our small workshops a breeze. Our older, less tech savvy community has had no issues using this solution.
I love how affordable this solution is. The transaction fee is minor and there are no monthly fees. As a small non profit, offering small workshops, this was seriously appreciated.
It took me a little while to realize the other solutions offered by WebConnex. We setup TicketSpice for an event before eventually using RegFox because it was more complex.
Peter D.
Arts and Crafts, 1-10 employees
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Everything was great. Customer service stayed up to date on the process of project and being on hands with helping when needed.
I like the fact that it's free to use but charges per ticket, which isn't a lot at all.
I didn't like that I had to set everything up and EVERYTHING wasn't automated...but that's just the millennial in me talking. It would be a cool feature to speak or scan everything you wanted and it automatically created the tickets for you.
Zardis N.
Entertainment, 11-50 employees
Used daily for less than 6 months
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Everything was done in the program, i.e. accounting, statistics, and graphs.
The biggest pro for me was the fact that money was available immediately, enabling me to use the funds as they came in to handle expenses. Secondly, the fees were very reasonable. I love the fact that it was so easy to navigate and understand for myself and purchasers. This was the very first time I did something and Ticketspice was recommended.
No cons were added to this review
Lisa M.
Entertainment, 11-50 employees
Used monthly for 1-2 years
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The only problem we were solving was line ups. Going to an on line ticketing platform will eliminate the line ups and also us to allow only a manageable number of people on the farm at a time
The ease of the product. It is also a simple process for our customers to use.
There are no cons it does everything I need it to do.
Gene P.
Civic & Social Organization, 11-50 employees
Used monthly for 1-2 years
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My overall experience of TicketSpice has been great. The response from various people from TicketSpice has been quick .
The software is very easy to comprehend and use. I like the different reports that are available.
I would make the software compatible with more versions of iphone for the use of ticket scanning.
Carlye F.
Entertainment, 11-50 employees
Used monthly for 2+ years
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They are very fast at responding and are knowledgable about their site.
That there is no phone number that I am aware of to call.
Jim F.
Nonprofit Organization Management, 1-10 employees
Used other for 1-2 years
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Was looking for a low cost ticket solution w ease of use. Ticket Spice was great fit for us.
Hard to say our experience has been great and if ever had small issue or question always got quick response.
Tricia J.
Nonprofit Organization Management, 1-10 employees
Used other for less than 6 months
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It's ease of use and the customer service by far.
Not really a con, but it takes a couple of minutes to understand how really easy it is to use.
Cilque C.
Entertainment, 1-10 employees
Used monthly for less than 6 months
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It is our initial experience but so far so good.
Personal contact when there was a problem and quick response
Reports - wish there was a report for just who's coming and not just orders
Kathy C.
Broadcast Media, 11-50 employees
Used daily for less than 6 months
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We were trying to ease our day of ticket sales at our 7th annual event and we decided to try and pre-sale some of our tickets through TicketSpice. What a great venture - the online sales were easy for our customers and redeeming the tickets with the scanner was lightning fast. Would definately recommend using TicketSpice!
Ease of use
Would like more reporting features
Seth W.
Entertainment, self-employed
Used monthly for 2+ years
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Responsive with customer service and like using the texting service.
I have been using Ticketspice for years. I have used other companies but have found that Ticketspice works the best for our needs.
A little confusing in setting up your tickets.
Melanie L.
Mental Health Care, 1-10 employees
Used other for 6-12 months
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fantastic. Great company
It's user friendly, get the job done and the customer service is fast and top notch
I don't like how I still have to pay when I host a free event...but I also get it
Verified reviewer
Chemicals, 11-50 employees
Used monthly for 1-2 years
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Create and customize virtually all aspects of free or paid ticket sales. Ticket spice allows you to choose how many customers per ticket, which is helpful when selling a table with multiple seats. Ticket spice also has GREAT customer service with their live chat features.
Ticket spice is very similar to another webconnex product, regfox. It is difficult to know when to use which option but regardless, is a great product.
Matt F.
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I have used various ticket platforms for our zoo and TicketSpice is by far the most flexible system I have ever used. The new platform is even more amazing with enhanced logic and a robust design interface. The best part is they provide amazing support and are continually improving their product. I had a little trouble learning the ins and outs of the new Actions logic, but with a little guidance and practice, I had a whole new world of possibilities open to me. I highly recommend this product and encourage anyone to check it out even if they are using a different system.
No pros were added to this review
No cons were added to this review
Karlee L.
Events Services, 1-10 employees
Used daily for less than 6 months
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We were able to get our ticket system up and running in a short amount of time. The Ticket Spice Team help to make our process easier. Easy to use Customer Support
We have have nothing to report at this time.
Janaki R.
Arts and Crafts, self-employed
Used monthly for less than 6 months
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Was overall satisfied with the experience of using them for ticket sales for my event. However, had a few glitches, which I hope they rectify for smoother experience: 1. Having WePay as their internal payment processor is possibly the biggest mistake. WePay does less than zero customer service; huge headache and they are plain HORRIBLE to work with! Unfortunately ticketspice cannot help much if you encounter a problem with WePay 2. Couple of my guests’ credit cards did not work when they tried to buy at the door on the day of the event 3. The QR code scan through their app did not work 30% of the time and had to do it again and again Hope they fix these for greater success !
Customer service ; ease of event page set up
WePay platform that they have - HORRIBLE!!!!
Kellie H.
Computer Software, 51-200 employees
Used monthly for 6-12 months
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Increased accuracy in determining attendance.
Ease of creating multiple campaigns and allowing specific guest access. This is beneficial as the VP of Communications for a professional club that administers several different events chaired by different board members, all of whom require limited access. The ability to offer different ticketing levels and to purchase multiple tickets is also a great and necessary capability.
Does not easily integrate with Wordpress or Mail Chimp - requires Zapier to connect.
Paul F.
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Setting up an online ticketing site is a breeze with TicketSpice. We found that we were able to customize anything we wanted, but more importantly, I felt I had direct access to the database fields with their reporting wizard. I can pull any customized report for any committee that I wanted. Finally, the attendee scanning mobile app was a joy to use. It actually made check-in fun. Volunteers were able to focus on welcoming guests and not on the technology.
No pros were added to this review
No cons were added to this review
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