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TimeTrade vs vcita Comparison

Overview

TimeTrade Scheduler is the world’s leading Intelligent Online Appointment Scheduling solution – serving businesses of all...

Category Leaders

vcita is an all-in-one business management app designed with small businesses in mind, helping you manage your clients, schedule,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$78/yr.year
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$12.45/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.2

(67)

5

4

3

2

1

31

26

5

3

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

5

4

3

2

1

130

42

9

5

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

Pros

This a really nice tool for my customers to be able to schedule meetings easily. It also is great because once someone books, there is the capability to alert the stakeholders that the meeting is set.
I have used Timetrade for over a year now. I have it integrated with my Wix website and love the ease of use and dependability of it.
There are many online schedulers available, but for a company that offers a variety of services at different times, this is a solid option at a good price.

Pros

I love the ease of navigating through this software. It’s very user friendly and if I have questions I can call and get friendly customer service.
It’s good for keeping your business up and running. CRM is very nice and the mobile app is convenient.
Its a clean design and offers me all I need at a good price point. I've been a customer for 5 years and I really want to keep using them but I just can't afford to be down as often as I am.

Cons

The app also refused my password several times and would give me error messages despite easy log in through the site directly, aka no real password issues.
However, I found it too costly for what it offers/doesn't offer.
Also, that customer service info seems to be at a different site than where you set the appointment parameters, so I was initially confused. I wonder whether that could be streamlined.

Cons

THEIR LACK OF CUSTOMER SERVICE!!! As I said they are the life blood of my business but this is the 3rd time in less than 2 years my pop up is not working and neither is the scheduler.
Our clients struggled with the appointment process and became frustrated with the system. We had to go another direction and were out $615 for only three months of service.
The limitation with the PayPal automation, as I cannot specify which service I am automating in zapier. The layout of the emails coming from the platform with coding, doesn't look very high level.
  • Vendor responds to reviews
  • Last review16 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features51
  • API
  • Access Controls/Permissions
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Tracking
  • Auto-Responders
  • Automated Responses
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Batch Processing
  • Bill Payment
  • Billing & Invoicing
  • Billing Portal
  • Booking Management
  • Business Card/Badge Scanning
  • Business Coaching
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Management
  • Candidate Profiles
  • Care Summaries
  • Case Management
  • Cataloging/Categorization
  • Class Management
  • Class Registration
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Clinical Notes
  • Collaboration Tools
  • Communication Management
  • Configurable Workflow
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Content Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Mobile App
  • Customer Service Analytics
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customization
  • Data Import/Export
  • Data Security
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Campaign Management
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Employee Management
  • Employee Scheduling
  • Enrollment Confirmation
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Triggered Actions
  • Exercise Library
  • FAQ
  • Facility Scheduling
  • Faculty/Staff Management
  • File Management
  • File Sharing
  • File Storage
  • File Transfer
  • For HVAC Companies
  • For Medical Purposes
  • For Physical Therapy
  • For Salons and Spas
  • Gift Card Management
  • Group Registration
  • Group Scheduling
  • HIPAA Compliant
  • Healthcare Compliance
  • Hourly Billing
  • IVR / Voice Recognition
  • Image Library
  • In-person Trainer
  • Intake Management
  • Interaction Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Job Scheduling
  • Knowledge Base Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lesson Notes
  • Life Coaching
  • List Management
  • Load Reporting
  • Loyalty Program
  • Marketing Automation
  • Mass Texting
  • Medical Billing
  • Meeting Management
  • Member Management
  • Membership Management
  • Message Personalization
  • Messaging
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Coupons
  • Mobile Optimized Emails
  • Mobile Payments
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • Nutrition Program
  • On Call Scheduling
  • One-to-One Messaging
  • Online Booking
  • Online Classes
  • Online Invoicing
  • Online Payments
  • Online Registration
  • Online Trainer
  • Parent Portal
  • Parent/Student Portal
  • Patient Communications
  • Patient Engagement
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Collection in the Field
  • Payment Processing
  • Payment Reminders
  • Payroll Management
  • Performance Metrics
  • Physician Management
  • Physician Scheduling
  • Point of Sale (POS)
  • Practice Management
  • Progress Notes
  • Project Billing
  • Promotions Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Real-Time Chat
  • Real-time Scheduling
  • Real-time Updates
  • Records Management
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Rescheduling
  • Resource Management
  • Resource Scheduling
  • Room Booking
  • Route Management
  • Rules-Based Scheduling
  • SMS Marketing Managment
  • SMS Messaging
  • SMS Reminders
  • Scheduled Messaging
  • Scheduling
  • Score Tracking
  • Search/Filter
  • Secure Data Storage
  • Secure Messaging
  • Segmentation
  • Self Payment
  • Self Service Portal
  • Shared Contacts
  • Social Media Integration
  • Sport Coaching
  • Staff Management
  • Task Scheduling
  • Team Calendars
  • Team Management
  • Team Notes
  • Template Management
  • Territory Management
  • Third Party Integrations
  • Treatment Packages
  • Treatment Planning
  • Two-Way Audio & Video
  • Video Conferencing
  • Video Consultations
  • Website Integration
  • Widgets
  • Workflow Management
  • iCalendar Support
  • Total features200
  • API
  • Access Controls/Permissions
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Tracking
  • Auto-Responders
  • Automated Responses
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Batch Processing
  • Bill Payment
  • Billing & Invoicing
  • Billing Portal
  • Booking Management
  • Business Card/Badge Scanning
  • Business Coaching
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Management
  • Candidate Profiles
  • Care Summaries
  • Case Management
  • Cataloging/Categorization
  • Class Management
  • Class Registration
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Clinical Notes
  • Collaboration Tools
  • Communication Management
  • Configurable Workflow
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Content Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Mobile App
  • Customer Service Analytics
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customization
  • Data Import/Export
  • Data Security
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Campaign Management
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Employee Management
  • Employee Scheduling
  • Enrollment Confirmation
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Triggered Actions
  • Exercise Library
  • FAQ
  • Facility Scheduling
  • Faculty/Staff Management
  • File Management
  • File Sharing
  • File Storage
  • File Transfer
  • For HVAC Companies
  • For Medical Purposes
  • For Physical Therapy
  • For Salons and Spas
  • Gift Card Management
  • Group Registration
  • Group Scheduling
  • HIPAA Compliant
  • Healthcare Compliance
  • Hourly Billing
  • IVR / Voice Recognition
  • Image Library
  • In-person Trainer
  • Intake Management
  • Interaction Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Job Scheduling
  • Knowledge Base Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lesson Notes
  • Life Coaching
  • List Management
  • Load Reporting
  • Loyalty Program
  • Marketing Automation
  • Mass Texting
  • Medical Billing
  • Meeting Management
  • Member Management
  • Membership Management
  • Message Personalization
  • Messaging
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Coupons
  • Mobile Optimized Emails
  • Mobile Payments
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • Nutrition Program
  • On Call Scheduling
  • One-to-One Messaging
  • Online Booking
  • Online Classes
  • Online Invoicing
  • Online Payments
  • Online Registration
  • Online Trainer
  • Parent Portal
  • Parent/Student Portal
  • Patient Communications
  • Patient Engagement
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Collection in the Field
  • Payment Processing
  • Payment Reminders
  • Payroll Management
  • Performance Metrics
  • Physician Management
  • Physician Scheduling
  • Point of Sale (POS)
  • Practice Management
  • Progress Notes
  • Project Billing
  • Promotions Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Real-Time Chat
  • Real-time Scheduling
  • Real-time Updates
  • Records Management
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Rescheduling
  • Resource Management
  • Resource Scheduling
  • Room Booking
  • Route Management
  • Rules-Based Scheduling
  • SMS Marketing Managment
  • SMS Messaging
  • SMS Reminders
  • Scheduled Messaging
  • Scheduling
  • Score Tracking
  • Search/Filter
  • Secure Data Storage
  • Secure Messaging
  • Segmentation
  • Self Payment
  • Self Service Portal
  • Shared Contacts
  • Social Media Integration
  • Sport Coaching
  • Staff Management
  • Task Scheduling
  • Team Calendars
  • Team Management
  • Team Notes
  • Template Management
  • Territory Management
  • Third Party Integrations
  • Treatment Packages
  • Treatment Planning
  • Two-Way Audio & Video
  • Video Conferencing
  • Video Consultations
  • Website Integration
  • Widgets
  • Workflow Management
  • iCalendar Support

Integrations

  • Total integrations8
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations32
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

TimeTrade vs. vcita

See how TimeTrade and vcita stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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