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Tix vs TicketPeak Comparison

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Good recommendations?

Tix logo

Tix

90pts

Overview

Category Leaders

Online and box office ticket sales service. Email marketing, fundraising, season tickets, seat selection, timed admissions, and access control.

Web-based solution for events, theaters, schools, non-profits and more with live or virtual event options. Application comes...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

0.25

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

0.75

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

166

5

4

3

2

1

142

22

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.6

41

5

4

3

2

1

26

15

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Our not-for-profit corporation had an excellent experience with Tix. Friendly customer service and a powerful interface for issuing and managing tickets.
Tix is too good to be true, yet it is all TRUE. Not only did it save us money, but it has made our day to day tasks much easier.
Enhancement features are always being considered & put into place to improve the ease & quality of patron purchasing pleasure. Can't say enough great things about this organization.

Pros

TicketPeak is easy to use and has increased its functions over the past two years. They have great customer service and have been great to works with.
Training was easy, it's very intuitive. Our customers have asked for online technology for a long time and they are happy too with the ease of use of the software.
Good value for the money. My representative was good at responding to my questions in a timely manner.

Cons

Lack of social media connection. Lack of information that can be placed on the tickets and being and to use the same information on the online and box office tickets.
Some of our costumers seem to have a problem with their passwords.
Sometimes it drives we crazy when I have to change an order.

Cons

With multiple events over multiple days it was difficult for me to see exactly where the revenue and the commissions were.
It’s sometimes difficult to remember how to do infrequent tasks such as issuing a refund.
If I have a problem they are there to solve the problem, and the problems have only been on our side. I would certainly recommend Ticket Peak.
  • Vendor responds to reviews
  • Last review7 months ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features47
  • Access Controls/Permissions
  • Alerts/Notifications
  • Attendance Management
  • Attendee Management
  • Attendee Tracking
  • Barcode/Ticket Scanning
  • Booking Management
  • CRM
  • Calendar Management
  • Class Registration
  • Communication Management
  • Conferences/Conventions
  • Confirmations/Reminders
  • Contact Management
  • Credit Card Processing
  • Customer Data Management
  • Customer History
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Event Tracking
  • For Film Festivals
  • For Music Festivals
  • Guest Accreditation
  • Kiosk Ticketing
  • Marketing Automation
  • Mobile Access
  • Mobile Ticketing
  • Multi-Facility
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Ticketing
  • Onsite Ticketing
  • Payment Processing
  • Personalization
  • Point of Sale (POS)
  • Print-at-Home
  • Promotions Management
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Updates
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reserved Seating
  • Sales Reports
  • Season Tickets
  • Seating Map
  • Social Media Integration
  • Social Promotion
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Third-Party Integrations
  • Ticket Reservations
  • Ticketing
  • Volunteer Management
  • Website Management
  • Total features55
  • Access Controls/Permissions
  • Alerts/Notifications
  • Attendance Management
  • Attendee Management
  • Attendee Tracking
  • Barcode/Ticket Scanning
  • Booking Management
  • CRM
  • Calendar Management
  • Class Registration
  • Communication Management
  • Conferences/Conventions
  • Confirmations/Reminders
  • Contact Management
  • Credit Card Processing
  • Customer Data Management
  • Customer History
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Event Tracking
  • For Film Festivals
  • For Music Festivals
  • Guest Accreditation
  • Kiosk Ticketing
  • Marketing Automation
  • Mobile Access
  • Mobile Ticketing
  • Multi-Facility
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Ticketing
  • Onsite Ticketing
  • Payment Processing
  • Personalization
  • Point of Sale (POS)
  • Print-at-Home
  • Promotions Management
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Updates
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reserved Seating
  • Sales Reports
  • Season Tickets
  • Seating Map
  • Social Media Integration
  • Social Promotion
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Third-Party Integrations
  • Ticket Reservations
  • Ticketing
  • Volunteer Management
  • Website Management

Integrations

  • Total integrations14
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations3
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite

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