Tix Pricing Plan & Cost Guide

Tix

Cloud-based online ticketing system

4.83/5 (136 reviews)

Tix Pricing

Starting from: $0.25/month

Pricing model: Subscription

• Box Office Fee - $0.25 per ticket (tickets sold through Tix’s box office system)
• Online Fee - $1 to $1.5 per ticket (tickets sold online, through kiosks and mobile devices)
• Call Center Fee - $3.5 per ticket (tickets sold through Tix’s call center service)

View Pricing Plans

Competitors Pricing

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Starting from: $85.00/month
Pricing model: Subscription

vCita Business App

Starting from: $12.00/month
Pricing model: Freemium, Open-source, Subscription
Free Trial: Available

InfoFlo

Starting from: $99.00
Pricing model: One-time License
Free Trial: Available (No Credit Card required)

Lightspeed POS

Starting from: $69.00/month
Pricing model: One-time License, Subscription
Free Trial: Available (No Credit Card required)

Checkbox Survey

Starting from: $450.00/year
Pricing model: One-time License, Subscription
Free Trial: Available (No Credit Card required)

Pricing Comparison

How does Tix compare with other Customer Management apps?

Subscription plan?

Tix



96% of apps offer a
subscription plan

Free trial?

Tix



82% of apps have a
free trial

Freemium plan?

Tix



26% of apps have a
freemium plan

Pricing Comparison

Customer Management app prices shown are $/month




Tix Pricing Reviews

Pros
  • Easy to use, cost.
  • Cost, Support, Ease of use, dependability
  • It is a simple program to use. Easy Setup events allows you to get other work done to make your event successful
  • Cost, ability to customize seating arrangements, ability to pass cost along to end user. Customer service was great!
Cons
  • Older User Interface
  • Customer data maintenance is a bit lean, sorting out any duplications can get tedious. However, other systems that do more cost a lot more
  • Nothing. We haven't had any complaints at all. I would say the cost, but in the end it costs us about what the credit card swipe fees would cost.
  • Our only issue was checking in our guests at the event in a timely manner. This is largely a planning issue on our part. We didn't make proper use of the bar code on the tickets.
100%
recommended this to a friend or a colleague

16 reviewers had the following to say about Tix's pricing:

Pamela Joslin

I always get the answer and instruction that I need from a friendly staff.

Used monthly for 2+ years
Reviewed 2017-09-29
Review Source: Capterra

Simplicity of use, affordable price and consistent tech support.The software is straight forward in it's set up. To set up an event, one simply clicks through the pages inserting production information and then it's finished. If there are modification, that is easily done by clicking on "modify event". An instruction video along with tabs and menus walk one through the steps and tech support always has a real person available, not automation.

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Tix

Cloud-based online ticketing system

Brian Fitzpatrick

Dependable Technology and Great Customer Support

Used monthly for 2+ years
Reviewed 2017-01-13
Review Source: Capterra

I looked at many systems - some more flashy but as an experienced software executive I know that there is more than just flash when it comes to software. I needed ease of use, dependability, scalability, performance and excellent performance all at a good price. Tix has delivered all of that and more. I have recommended the software to others who are equally as happy with the results!Cost, Support, Ease of use, dependability

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Tix

Cloud-based online ticketing system

Jacob Olsen

NMTA Annual Event Tix Review

Reviewed 2016-06-30
Review Source: Capterra

This is the first time I have used a program like this. I had looked for one in the past for another business I am involved in but the costs were too high. This product is very affordable for smaller productions and events such as ours. Iris was super helpful in the process and was always very prompt in attending to our questions and concerns. Cost, ability to customize seating arrangements, ability to pass cost along to end user. Customer service was great!

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Tix

Cloud-based online ticketing system

Bill Hribar

Quick, simple, and very valuable to our business

Reviewed 2015-11-26
Review Source: Capterra

Incredible report features Excellent customer services Fair pricing Professional appearance

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Tix

Cloud-based online ticketing system

Trey Farmer

Tix is a powerful system that does an excellent job of managing ticket sales

Reviewed 2016-05-10
Review Source: Capterra

Pros: many options, excellent customer service representatives, robust reporting system, competitive pricing, very reliable Cons: requires login for customers Our not-for-profit corporation had an excellent experience with Tix. Friendly customer service and a powerful interface for issuing and managing tickets.

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Tix

Cloud-based online ticketing system

Candie Elson

TIX review

Used weekly for less than 6 months
Reviewed 2016-06-22
Review Source: Capterra

My contact, rep, was wonderful. He got back to me right away when I had questions. He walked me through the process and emailed me steps I needed as well.Easy to use, cost.

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Tix

Cloud-based online ticketing system

Kathryn Marquiss

Tix staff is remarkable. The product is complete and simple to use, easy to master.

Reviewed 2016-05-03
Review Source: Capterra

Customer support set up our event quickly and answered any and all questions. The software has many options and seems to be very complete. The online help tools can walk you through any situation with easy to follow directions. Price was well below other options we researched as well. Certain to use again.

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Tix

Cloud-based online ticketing system

Kay Walvoord

Excellent value and service

Reviewed 2016-03-16
Review Source: Capterra

Excellent product/value for smaller arts organizations.

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Tix

Cloud-based online ticketing system

Evan Fitzgerald

Perfect solution for our community theater

Used monthly for 2+ years
Reviewed 2016-06-13
Review Source: Capterra

We are a community theater that puts on 3 or so shows a year. Tix.com is easy to use and has support that gets directly back to you and help you! Extremely easy to use. We do a lot of the same type of shows, so having features that allow us an easy way to setup 6 performances is a real benefit.

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Tix

Cloud-based online ticketing system

AJ Moore

Simple, Great Customer Service that is always there to help and make things work properly

Used daily for 2+ years
Reviewed 2018-06-06
Review Source: Capterra

Selling tickets 24-7It is a simple program to use. Easy Setup events allows you to get other work done to make your event successful

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Tix

Cloud-based online ticketing system

Jim Nuttall

Best choice for the price

Used daily for 2+ years
Reviewed 2017-12-05
Review Source: Capterra

Online seat selection ordering is very efficient. Ease of use: inexperienced box office volunteers can be up and running with 5 minutes of training

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Tix

Cloud-based online ticketing system

Robyn Foreman

Its a learning curve

Reviewed 2015-03-19
Review Source: Capterra

Although there are a lot of components to setting up ticket sales of multiple types, at multiple price points and with multiple distribution options, I wish the Tix system was a little more user friendly. I'm a reader and generally very adapt with new software and I struggled to navigate the system for the first time. I required a lot of customer support, which was excellent, its just a burden to ask 50 questions to accomplish one task. It might have been nice to see a tutorial video to lessen the excessive amount of hand holding for newbies. Now that I understand the system, it's a piece of cake, the beginning was rough. Our service rep was very helpful, thorough and attentive, I appreciate his help more than I can say!

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Tix

Cloud-based online ticketing system

Kirby Combs

Finally a ticketing site that does it all!

Reviewed 2015-08-21
Review Source: Capterra

I am so glad I chose tix.com for our music festival. I am really happy with all the reporting capabilities. The seating chart set up at no cost was also a huge help! Customer service is great and they are always making the product better. Thank you tix! Kirby

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Tix

Cloud-based online ticketing system

Tracy Flater

I love Tix.com

Reviewed 2015-10-09
Review Source: Capterra

Truly...when we opened the theatre, we had no idea what we might want to do for ticketing. Finding tix.com was one of the luckiest things that happened to us during that start up time. We are approached by so many other vendors trying to steal us away and I will not even remotely entertain the idea. From the very moment we signed on, our rep Steve has been so incredibly helpful. The program is easy, it is affordable and we never have a problem with any aspect of Tix.com. Not one staff member every complains. Not one customer ever complains. We love Tix.com!

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Tix

Cloud-based online ticketing system

Sherry Irsik

Tix gives us real-time event information, and an easy online ticketing solution for our patrons.

Reviewed 2016-02-24
Review Source: Capterra

We chose to partner with tix.com two years ago, and we are so glad we did. Our office had been keeping track of ticket sales and patrons on an Excel spreadsheet. Unfortunately, it was too easy to make an error, which resulted in multiple patrons having the same seat. Being a community college foundation, Tix offered the affordable solution we were looking for, and also offered the option to have reserved seats. Tix makes selling tickets through the box office so easy, and patrons can receive a purchase confirmation and their tickets via email. Tix goes above and beyond to provide excellent customer service! In the future, I hope Tix will consider providing a quick reference guide for their end users. Overall, our experience with Tix has exceptional.

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Tix

Cloud-based online ticketing system

Alan Gravenor

Great ticket company and excellent customer service.

Reviewed 2016-04-22
Review Source: Capterra

PROS- -24/7 support and customer service -low fees -free setup, no long tern contract or start up fees and no hidden fees -offers a variety of options to help build business -customers have chance to choose their own seats/tickets via real time seating chart on line -easy and wonderful to work with, very accommodating and go above and beyond -able to customize floor plans and seating options to fit arena with a variety of seating layouts -offer general admission and reserved seating options -able to offer options such as pre sale codes, discount codes, and surveys CONS- None, totally satisfied In 2002, we had a major country concert here at our arena. We were a manual, hard ticket box office. During the on sale we had many, many problems and opportunities, so it was at that point that we decided we needed a computer ticketing system. We are a local government and put this out on bid. We received many bids form a variety of companies. We narrowed the choice to the top three, requested further info and had a demonstration and Tix.com was by far, always on top of the pack. We chose Tix.com for three main reasons. 1. Ease of use for customer and staff, 2. Customers see a floor plan and able to choose their own seats and 3. 24/7 hour great customer service. We have been TOTALLY satisfied with Tix.com and have no complaints. As the person that works the most with Tix.com and its staff, I cannot think of a greater company to work with.

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Tix

Cloud-based online ticketing system