Tix Reviews - Page 5

We have been using TIX for a few years now. It is really easy to set up, easy to use and not difficult for our customers. When we have changes the support team at TIX can make it happen quick!

The Customer Service I've received since day one (2011) to now 2015 has been exceptional!!! Our account manager Steve Moore goes above & beyond on all of our company requests. Not only does Steve and his team get the problem solved, he indicates helpful tips on how I can change settings.

I have been a customer with Tix for many years and as a promoter of the sport of Kickboxing that has done events on the East and West Coast etc., I have found that Tix programs are simple to learn and the customer service has always been awesome! I've had several request over the years and they have met each of them with success! These guys are serious about what they do and have proven over the years that they care about their clients! Thanks Tix

Tix.com has been the perfect solution for our box office. It is an easy and quick way for our customers to purchase tickets online and provides a back-end system for our office staff that is both robust and super simple to train staff on.

We are able to sell online, generate various reports, email patrons and keep lists/tallies/emails for future use.

We needed to have a quick turn around due to lack of planning on our end and the staff I worked with at Tix made that happen. I learned a lot from this experience and I appreciate the patience and assistance that was given from each person that assisted me. In the end the concert ended up getting cancelled because the artist was ill and the staff was excellent and assisting with refunds and we received our invoice very quickly.

After talking to Sylvia, she walked me through the whole process and within 5 minutes I had our new season subscription package done! I love that I am able to do this myself now. The user friendly way that TIX has designed their program makes anyone able to add an event, set up a production, group events for package deals and sell tickets. And if you have any questions, a friendly, helpful representative is only a phone call or email away.

Easy to use and easy to learn the back end. Customer Support is amazing - they quickly helped us with a glitch that occurred on our end with our payment processor and saved the day when we had just launched sales for a big event. Very responsive support team.

Everyone at Tix.com is super helpful. They quickly answer questions and update your events. I have used this service for 4 years now for my dance studio and I highly recommend it.

Software easy to learn, has multiple record keeping abilities and the customer service is excellent. I will continue to use this Company as my online ticketing venue.

Customer service is excellent. Software is easy to use and is customer friendly. I love the option to have donations accepted through the ticket sales.

The service allows ticket buyers to add a donation of any amount to their purchase. Tix staff has always been prompt and helpful, both on technical issues and in processing ticket sales.

I really enjoy working with Iris. She is extremely thorough and always makes sure to go above and beyond to help answer any questions I may have.

I use it daily and it is very user friendly...if i have any questions the tech support team is always there and is very informative and helpful.

We have been using this company for a few years now and it just keeps getting better! The first two years we had a few bumps, but those were quickly averted and we have had no problems since then! We love using tix.com and always plan on using them for our ticket sales. We would recommend them to anyone! Silvia Mahoney is so great to work with!

I have been very happy working with Tix.com. Their service is easy to use and was fairly easy to set-up. There are more reports than we could ever use and the ones I need are readily available. Tech support and Customer support are quick to respond and you are not kept waiting or required to auto-respond. We are very satisfied with Tix.com.

I have been using Tix.com for a few years now and it's been a great and helpful product. There have been several times when I needed to get a hold of someone who would help me with refunds, adding dates and general questions. My account rep, Adam, has always been on top of everything. I honestly would be lost without this service.

I had a great customer service rep that guided me to use the software. Once she gave me an initial tutorial on the software it was easy to use. I did not find the software very intuitive before being shown how to use it... and it is mostly because of how the navigation menus are set up- not extremely user friendly.

In 3 years of working with TIX, the customer service is what kept me there. Always willing to take time to explain and walk me through any software issues that I had

The only negative thing I would say is customer service needs to be open on the weekends.

Customer service has always been great! We appreciate the quick turn around time when setting up events.

Easy to learn, easy to learn updates. Wish we could design our own reports, as sometimes we'd like something a little different from standard reports. Recently a couple of glitches with customer search screen, but corrected when I left Tix and came back in. When I had computer problems, Tix support was just outstanding!