TourCMS Features

TourCMS

Res & Management

3.43/5 (7 reviews)

TourCMS Feature Summary

  • Reservations System
  • Online Booking Engine
  • Availability & Enquiry Management
  • Content Management
  • Multiple supplier & staff login levels
  • Customer Relationship Management
  • Auto emails and templates
  • Marketplace distribution
  • Central place to control dates, prices & availability
  • Marketing & tracking
  • Facebook widgets
  • Affiliate Marketing
  • Multiple payment gateways
  • Sales ledger management (customer / agent balances)
  • Used by more than 400 companies
  • Available in 20+ languages
  • Web-based, cloud-hosted
  • Affordable for all business sizes
  • Free trials
  • Safe, Secure & Reliable since 2003

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360 Degree Feedback
API
Activity Management
Ad hoc Reporting
Affiliate Management
Automatic Notifications
Business Analysis
Calendar Management
Calendar Sync with Google
Channel Management
Conversion Rate Optimization
Conversion Tracking
Credit Card Processing
Custom Fields
Customer Database
Customizable Questions
Customizable Reporting
Data Import
Data Import/Export
Database Conversion
Electronic Payments
Employee Database
Employee Management
Multi-Currency
Real Time Updates
Reminders
Resource Allocation
Resource Management
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eCommerce Integration
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TourCMS Feature Reviews

7 reviewers had the following to say about TourCMS's features:

SALH RAFFALI

Excellent product

2018-02-08

Pros

Great technology with so many different options ! Easy API for integration with other systems.

Cons

The administration interface is old and messy, needs a better organisation.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Bibiana Fed

Disapponting

2016-12-30

Many people these days use mobile devices to make bookings, it is not mobile friendly.

Pros

Not recommended.

Cons

Mobile interface user unfriendly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

0/10

Recommendations to others considering TourCMS

Try newcomers, as new software developed in recent years, offer the modern look, features, and seamless integration.

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Information Technology and Services company, 1-10 employees)

An overall good booking system with some faults

2021-01-07

In general, we used TourCMS as a part of a larger service connecting to more providers and, from my personal experience with it, it was overall okay, but with a very dated UI and some availability issues.

Pros

The sheer amount of tours offered through the system, and ease of API setup.

Cons

A very dated UI and some issues with availability.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No
Read more
Xavi Fernandez

Practical and useful if you want to save time

2018-09-09

Even the price is fine if the free trial becomes small for your company.

Pros

As a tour operator travel reservation software it's so useful managing databases.

Cons

The interface is a little bit old fashion, but for booking managing is not a huge problem.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Viktoria Javorszky

Okay booking system with dated interface

2021-01-22

We used it to book tours in various European countries through an API. It performed well, but sometimes created issues that were breaking the workflow of the system we had in place.

Pros

They also have a relatively stable API that we used.

Cons

It also had issues with availability - we would get an all clear to book a tour through the API and then the tour would be unavailable.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Very archaic system. Even the simplest things are time-consuming to set up

2017-11-16

Pros

It offered a decent range of functions - it did everything I needed it to do. Customer service usually responded within a day.

Cons

It also only offers a small selection of payment providers, including Trust My Travel which is a nightmare to work with as in 3 months, I received 3 payments late.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Jacqueline Baleon

Good system

2019-11-26

Is a very good system to use when you offer ground transportation services, this is one of the few systems that have that area very well developed and make it easy for us to use it

Pros

Easy to manage inventory, close dates, bock out several dates at once, duplicate products is very easy.

Cons

Too many steps to create a single product, is not very easy and need to keep going to the guide to be able to create the product, when you are not familiar with this type of systems it makes a little harder to use it

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more