What is Tranquil CRM?Tranquil CRM is a cloud-based customer relationship management software designed to help travel, real estate, eCommerce, logistics, and other sectors in the Indian market drive sales operations through automated lead capture and assignment functionality. It includes a customizable dashboard, which allows managers to gain insights into team performance, lead closures, client communications, employee cost per sale calculations, prospecting targets, and more.
Using a drip marketing campaign module, teams can set up automated rules to send pre- and post-sales client communications including flyers, marketing collateral, postcards, and brochures via SMS and emails. Supervisors can create, assign, reassign, update, and manage tasks for team members, track progress, and maintain audit trail on a unified platform. Sales representatives can also use Tranquil CRM to exchange comments, transfer leads to colleagues, create custom SMS or email communications using predefined templates, and calculate incentives based on-target completion.
Tranquil CRM provides an integrated API, which lets businesses connect the platform with various email, SMS, live chat, and telecalling applications. Other features include milestone tracking, client registration checklists, discount management, appointment reminders, automated receipt acknowledgments, document management, and more.
Software by Tranquilcrmwww.tranquilcrm.com