Transwide Features List

Transwide Reviews

Transwide

Cloud-based transport management software

4.14/5 (14 reviews)

Transwide Feature Summary

  • Task scheduling
  • Shipping management
  • Transport management
  • Logistics management
  • Business risk mitigation
  • End-to end visibility
  • Supplier management
  • Pay-as-you-go
  • Task planning
  • Transport procurement
  • Transport order automation
  • Staff planning
  • Agile development
  • Freight cost analysis
  • Cost estimating
  • Multi-location
  • Reminders

Customer Management Feature Comparison

Most popular features of all Customer Management apps

API (273 other apps)
Activity Dashboard (131 other apps)
Activity Tracking (94 other apps)
Automatic Notifications (128 other apps)
Automatic Reminders (124 other apps)
CRM Integration (92 other apps)
Calendar Management (120 other apps)
Contact Database (95 other apps)
Custom Fields (99 other apps)
Customer Database (101 other apps)
Customizable Branding (120 other apps)
Customizable Reporting (108 other apps)
Customizable Templates (103 other apps)
Data Import/Export (121 other apps)
Electronic Payments (96 other apps)
Email Integration (118 other apps)
Mobile Integration (96 other apps)
Reporting & Statistics (115 other apps)
Social Media Integration (109 other apps)
Third Party Integration (122 other apps)

Transwide Feature Reviews

7 reviewers had the following to say about Transwide's features:

Debbie Mayfield

Transwide Review from AN/BR/MY

2016-06-27

Good tool for scheduling loads. Reporting leaves a lot to be desired.

Pros

Ability to schedule loads.

Cons

It's slow.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

5/10

Recommendations to others considering Transwide

No

Source: Capterra
Helpful?   Yes   No

Response from Wolters Kluwer Transport Services


Thanks for your feedback Debbie. Since the Transwide solutions are all run in the "cloud", system speeds are subject to local bandwidth issues. Your site is the only one of 15 within your company that experiences speed issues. Also, Carmeuse should be implementing advance Reporting options from Transwide within the next few weeks that should provide you the reporting you are looking for

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Tom McElhaney

Transwide

2014-05-16

They can delete appointments, activate schedules, delete schedule templates, etc with no traceability.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Wolters Kluwer Transport Services


Thanks for the valuable feedback Tom. We agree, Stephanie is fantastic. You'll be glad to know that Transwide is opening a 2nd Support office on June 1st, in Pittsburgh, to provide additional localized support and increased response time and quality. Separately, the software definitely allows for role-based access to certain areas of functionality. We'll have Support contact you to help configure the user roles at your facility..

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Theresa DeLong

Transwide

2014-05-29

Pros of Transwide: Reduces phone calls to carriers, improves tracking. Cons of Transwide: Transwide does not feed changes in Transwide to SAP.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Wolters Kluwer Transport Services


Thanks for the nice review and feedback.

I believe that your SAP team is looking at taking an integrated "feed" back from Transwide as part of your SAP redeployment project. This would give greater real-time visibility of these appointments to other stakeholders within your organization.

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Delores Newcomb

Transwide Feedback

2016-06-27

Transwide allows us to manage our business versus our carriers managing our business for us. Demurrage costs have been slashed by 75%.

Pros

Click of a few icons and loading schedules are there and we know what is facing us for the next few hours - until it changes of course based on drivers or customer requirements.

Cons

Logs you out after x number of minutes of inactivity.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Wolters Kluwer Transport Services


Thanks Delores. We value your years of usage and your recent feedback.Transwide allows for 40 minutes of inactivity before logging out inactive users. Like most cloud solutions today, we have to trade-off how long we can allow our 80,000+ users to remain on the tool without activity vs. performance speed for those who are actively using the applications.

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Stephanie Balotta

Transwide Review

2016-06-27

I am an occasional user & find it user-friendly. It's normally difficult to work on a system when you don't access it on a regular basis. I find this system to be stress-free, once you've been provided with some initial training.

Pros

It's easy to follow & understand.

Cons

None.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Wolters Kluwer Transport Services


Thanks Stephanie. We're glad you appreciate our user-friendliness.

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Justin Brucks

Transwide Review

2016-01-26

Open time slots are easy to identify, and capture.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Wolters Kluwer Transport Services


Thanks for your review. We value the feedback from our Carrier community, as dispatchers and drivers are the users most frequently using Transwide to schedule the appointments.

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Dave Parker

Excellent Communication Tool

2016-07-15

We were the first U.S. company to start using Transwide. We utilize the tendering product to get our orders to truckload carriers. It saves us a lot of time and errors in the tendering process. Our carriers like it a lot with the 24/7/365 system availability.

Pros

Login is fast, easy to add users, TW Support is very reactive and helpful for both Shipper and Carriers.

Cons

Screen changes are a bit slow (about 15-30 seconds per screen). Scheduled down time is always planned for best time in Europe so is always during U.S. business hours.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Transwide

You can choose what products you want to use, don't have to use all of them. So it is flexible to your needs.

Source: Capterra
Helpful?   Yes   No

Response from Wolters Kluwer Transport Services


Thanks for the great review and feedback. WE appreciate our lengthy relationship with Roquette. You never forget your "first" ;-)

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