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Ungerboeck Software vs VenueOps Comparison

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Overview

Ungerboeck is end-to-end Event and Venue Management software solution with CRM, booking, registration, mobile, website, reporting...

VenueOps is a cloud-based venue management solution which offers convention centres, theatres, music venues, arenas, and...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.2

5

4

3

2

1

14

15

3

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

4.7

5

4

3

2

1

14

7

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

I love how the software allows you the flexibility to tailor your process and workflows in the system to best fit your needs.

BC

Brianna C.

They also have a great support website with a knowledge center and community based help center. Makes it easy to access information on tips, tricks and best practices at any time.

GL

Gina L.

Great implementation process with a great team of professionals, I can't say enough good things about them.

EB

Ed B.

Pros

We appreciate how user friendly it is. Also the client support team is the best I've ever had the pleasure working with.

KG

Karla G.

We have had a great experience with the EventBooking staff, who are all so willing to help when we have questions or concerns. As I mentioned previously, the software is also very user friendly.

SO

Steph O.

We love that this software is so user friendly - it makes our daily detailing and tasks an easy process.

SO

Steph O.

Cons

Customers also had trouble finding the information needed and registering for the courses, leading to lost revenue through lost customers and more time spent registering customers on the back end.

LB

Leslie B.

Each time an issue needed resolved, we were charged for the time it took to answer a simple question or easily fix a problem that was a glitch through Ungerboeck to begin with.

LB

Leslie B.

The software could not keep up with our needs and led to frustrating encounters both for our customers and for our staff on the customer service side.

LB

Leslie B.

Cons

Also, one of the biggest weaknesses is that there are features I didn't know about, and have learned about in webinars, and have to ask to have them turned on for me, and for each individual user.

MO

Megan O.

There is no database for accounts to track correspondence with prospective, current, or clients. I am forced to use the notes fields, or utilize a separate spreadsheet.

MO

Megan O.

It has been very difficult to get everything up and running for our company. We have 15+ departments using the software and each in a different capacity.

CC

Courtney C.

  • Vendor responds to reviews
  • Last review7 months ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features93
  • API
  • Abstract Management
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Agenda Management
  • Attendance Management
  • Attendee Management
  • Attendee Profiles
  • Attendee Segmentation
  • Badge Management
  • Badge Printing
  • Billing & Invoicing
  • Booking Management
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Catering Management
  • Class Registration
  • Client Management
  • Communication Management
  • Conferences/Conventions
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Credit Card Processing
  • Customer Database
  • Customer Management
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Document Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Templates
  • Event Calendar
  • Event Management
  • Event Maps
  • Event Registration
  • Event Scheduling
  • Event Tracking
  • Exhibit/Vendor Management
  • Facility Management
  • Financial Analysis
  • Food & Beverage Management
  • Forecasting
  • Group Registration
  • Guest List Management
  • Inventory Management
  • Invoice Management
  • Lead Capture
  • Marketing Automation
  • Membership Management
  • Mobile Access
  • Mobile Check-in
  • Multi-Event
  • Multi-Facility
  • Online Booking
  • Online Payments
  • Online Registration
  • Onsite Registration
  • Order Management
  • Payment Processing
  • Proposal Generation
  • Real Time Data
  • Real Time Notifications
  • Real-time Updates
  • Refund Management
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Resource Management
  • Room Block Management
  • Room Booking
  • Sales Management
  • Sales Reports
  • Self Check-in/Check-out
  • Social Media Integration
  • Space Management
  • Speaker Management
  • Speaker Profiles
  • Sponsorship Management
  • Task Management
  • Task Progress Tracking
  • Third Party Integrations
  • User Management
  • Visitor Registration
  • Volunteer Management
  • Wait List Management
  • Total features23
  • API
  • Abstract Management
  • Accounting
  • Activity Dashboard
  • Activity Tracking
  • Agenda Management
  • Attendance Management
  • Attendee Management
  • Attendee Profiles
  • Attendee Segmentation
  • Badge Management
  • Badge Printing
  • Billing & Invoicing
  • Booking Management
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Catering Management
  • Class Registration
  • Client Management
  • Communication Management
  • Conferences/Conventions
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Credit Card Processing
  • Customer Database
  • Customer Management
  • Customizable Branding
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Document Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Templates
  • Event Calendar
  • Event Management
  • Event Maps
  • Event Registration
  • Event Scheduling
  • Event Tracking
  • Exhibit/Vendor Management
  • Facility Management
  • Financial Analysis
  • Food & Beverage Management
  • Forecasting
  • Group Registration
  • Guest List Management
  • Inventory Management
  • Invoice Management
  • Lead Capture
  • Marketing Automation
  • Membership Management
  • Mobile Access
  • Mobile Check-in
  • Multi-Event
  • Multi-Facility
  • Online Booking
  • Online Payments
  • Online Registration
  • Onsite Registration
  • Order Management
  • Payment Processing
  • Proposal Generation
  • Real Time Data
  • Real Time Notifications
  • Real-time Updates
  • Refund Management
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Resource Management
  • Room Block Management
  • Room Booking
  • Sales Management
  • Sales Reports
  • Self Check-in/Check-out
  • Social Media Integration
  • Space Management
  • Speaker Management
  • Speaker Profiles
  • Sponsorship Management
  • Task Management
  • Task Progress Tracking
  • Third Party Integrations
  • User Management
  • Visitor Registration
  • Volunteer Management
  • Wait List Management

Integrations

  • Total integrations10
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrationsN/A
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk