Ungerboeck Software Features


Competitor Feature Comparison

API
Abstract Management
Accounting
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Agenda Management
Alerts/Notifications
Analytics/ROI Tracking
Attendance Management
Attendee Management
Attendee Profiles
Attendee Segmentation
Badge Management
Badge Printing
Billing & Invoicing
Booking Management
Budgeting/Forecasting
CRM
Calendar Management
Calendar Sync
Catering Management
Class Registration
Client Management
Client Portal
Communication Management
Conferences/Conventions
Configurable Workflow
Confirmation/Reminders
Contact Database
Contact Management
Contract/License Management
Credit Card Processing
Customer Accounts
Customer Database
Customer History
Customer Management
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Digital Signage
Discount Management
Document Management
Document Templates
Drag & Drop
Electronic Payments
Electronic Signature
Email Management
Email Marketing
Email Templates
Event Calendar
Event Management
Event Maps
Event Registration
Event Scheduling
Event Tracking
Exhibit/Vendor Management
Facility Management
Financial Analysis
Food & Beverage Management
Forecasting
General Ledger
Group Registration
Guest List Management
Historical Reporting
Interaction Tracking
Inventory Management
Invoice Management
Lead Capture
Marketing Automation
Membership Management
Microsoft Outlook Integration
Mobile Access
Mobile Check-in
Multi-Event
Multi-Facility
Online Booking
Online Payments
Online Registration
Onsite Registration
Order Management
Organizational Charting
PCI Compliance
Payment Processing
Purchasing & Receiving
Real Time Data
Real Time Notifications
Real-time Updates
Refund Management
Registration Management
Reminders
Reporting & Statistics
Reporting/Analytics
Reservations Management
Resource Management
Room Block Management
Room Booking
Sales Management
Sales Reports
Self Check-in/Check-out
Social Media Integration
Space Management
Speaker Management
Speaker Profiles
Sponsorship Management
Task Management
Task Planning
Task Progress Tracking
Third Party Integrations
User Management
Visitor Registration
Volunteer Management
Wait List Management
Widgets
Workflow Management
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API
Abstract Management
Accounting
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Agenda Management
Alerts/Notifications
Analytics/ROI Tracking
Attendance Management
Attendee Management
Attendee Profiles
Attendee Segmentation
Badge Management
Badge Printing
Billing & Invoicing
Booking Management
Budgeting/Forecasting
CRM
Calendar Management
Calendar Sync
Catering Management
Class Registration
Client Management
Client Portal
Communication Management
Conferences/Conventions
Configurable Workflow
Confirmation/Reminders
Contact Database
Contact Management
Contract/License Management
Credit Card Processing
Customer Accounts
Customer Database
Customer History
Customer Management
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Digital Signage
Discount Management
Document Management
Document Templates
Drag & Drop
Electronic Payments
Electronic Signature
Email Management
Email Marketing
Email Templates
Event Calendar
Event Management
Event Maps
Event Registration
Event Scheduling
Event Tracking
Exhibit/Vendor Management
Facility Management
Financial Analysis
Food & Beverage Management
Forecasting
General Ledger
Group Registration
Guest List Management
Historical Reporting
Interaction Tracking
Inventory Management
Invoice Management
Lead Capture
Marketing Automation
Membership Management
Microsoft Outlook Integration
Mobile Access
Mobile Check-in
Multi-Event
Multi-Facility
Online Booking
Online Payments
Online Registration
Onsite Registration
Order Management
Organizational Charting
PCI Compliance
Payment Processing
Purchasing & Receiving
Real Time Data
Real Time Notifications
Real-time Updates
Refund Management
Registration Management
Reminders
Reporting & Statistics
Reporting/Analytics
Reservations Management
Resource Management
Room Block Management
Room Booking
Sales Management
Sales Reports
Self Check-in/Check-out
Social Media Integration
Space Management
Speaker Management
Speaker Profiles
Sponsorship Management
Task Management
Task Planning
Task Progress Tracking
Third Party Integrations
User Management
Visitor Registration
Volunteer Management
Wait List Management
Widgets
Workflow Management
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API
Abstract Management
Accounting
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Agenda Management
Alerts/Notifications
Analytics/ROI Tracking
Attendance Management
Attendee Management
Attendee Profiles
Attendee Segmentation
Badge Management
Badge Printing
Billing & Invoicing
Booking Management
Budgeting/Forecasting
CRM
Calendar Management
Calendar Sync
Catering Management
Class Registration
Client Management
Client Portal
Communication Management
Conferences/Conventions
Configurable Workflow
Confirmation/Reminders
Contact Database
Contact Management
Contract/License Management
Credit Card Processing
Customer Accounts
Customer Database
Customer History
Customer Management
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Digital Signage
Discount Management
Document Management
Document Templates
Drag & Drop
Electronic Payments
Electronic Signature
Email Management
Email Marketing
Email Templates
Event Calendar
Event Management
Event Maps
Event Registration
Event Scheduling
Event Tracking
Exhibit/Vendor Management
Facility Management
Financial Analysis
Food & Beverage Management
Forecasting
General Ledger
Group Registration
Guest List Management
Historical Reporting
Interaction Tracking
Inventory Management
Invoice Management
Lead Capture
Marketing Automation
Membership Management
Microsoft Outlook Integration
Mobile Access
Mobile Check-in
Multi-Event
Multi-Facility
Online Booking
Online Payments
Online Registration
Onsite Registration
Order Management
Organizational Charting
PCI Compliance
Payment Processing
Purchasing & Receiving
Real Time Data
Real Time Notifications
Real-time Updates
Refund Management
Registration Management
Reminders
Reporting & Statistics
Reporting/Analytics
Reservations Management
Resource Management
Room Block Management
Room Booking
Sales Management
Sales Reports
Self Check-in/Check-out
Social Media Integration
Space Management
Speaker Management
Speaker Profiles
Sponsorship Management
Task Management
Task Planning
Task Progress Tracking
Third Party Integrations
User Management
Visitor Registration
Volunteer Management
Wait List Management
Widgets
Workflow Management
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Ungerboeck Software Feature Reviews

25 reviewers had the following to say about Ungerboeck Software's features:

Kelli D.

Ungerboeck for the David L. Lawrence Convention Center

2020-10-20

I have been using Ungerboeck since the late 90's and have used it both on the Destination Management and Venue Management side of the business.

Pros

Since moving to a web based program, the ease of access is what is most important to me and my team.

Cons

As with any software, the different versions and modules make it frustrating when I am working with another facility and I find that they are able to do something within the software that I am not and vice versa. I also feel that there is a better way to "package" or "bundle" the pricing for venues that expand their user base and product usage down the line.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Salim A.

UBS User Friendly

2020-11-03

Overall is very good and also the New Vers. 30 is very promising and looks really amazing , and we are looking forward to start using it soon in the very near future

Pros

The Software is very direct to the core business functionality, the work process is very smooth and easy

Cons

Interface Not much user friendly (Ver. 19 and Ver. 20.9) , also many observation on Report Generating is not that easy.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kieron M.

Ungerboeck

2020-11-11

We have managed to Integrate Ungerboeck fully into our operational and financial workflows replacing many disparate systems.

Pros

One of the things I like best with Ungerboeck is is a highly configurable system. Our industry as an Exhibition Solutions Provider is a little different to how a Venue or Organiser works but Ungerboeck is Flexible enough to allow us accomplish and streamline our processes effectively.

Cons

That said when the issues are reported that are hotfixed into the system in a reasonable timeframe.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Shamseer V.

It's good software for Event Management company and Service oriented

2020-10-25

It Good experience , I feel easy to learn and help to time save

Pros

i like reporting function for Ungerboeck system we can simply arrange take all reports

Cons

Easy for understand and learn , and especially P and L balance sheet report helping making Monthly report s. and reducing time for reconciliation

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Kevin W.

Excellent software

2020-10-27

Pros

Very user friendly, useful reports and great customer service.

Cons

Being a smaller conference center, adding additional products can be costly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Gina L.

Great software for our business center

2020-10-20

This gives us a designated customer service member that has helped us make the most out of the software as we are self-supported and do not rely on additional resources from IT.

Pros

This software is totally customizable. It doesn't matter how small or large your business, there's a way to adapt it to exactly what you need.

Cons

It did take some time and additional resources to implement but that was due to the complexity and building it to our needs. It is not an "out of the box" product - also the beauty of it! Also the individuals users need to change their passwords often (about every 90 days). That seems to be excessive and when running 2 or 3 shifts the timing to get a reset link may not be ideal.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jacquie L.

Ungerboeck

2020-10-27

It really has changed how we work (for the better) and even our clients notice a difference with how much faster and easier things are for them as well.

Pros

I enjoy the reporting features of Ungerboeck and how they were able to work with us to customize certain reports and processes for my department.

Cons

Getting the program up and running does take a lot of time and learning the system can be cumbersome, especially if you have never worked on software like this before. Being the administrator can feel like another full time job some days, especially when staff are having issues with the system or major changes need to take place.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Austin C.

Integrated User

2020-12-23

Pros

- Internal Communication - Amount of Information to Communicate/Input - Construction around the entire customer journey of an event from Sales to Invoicing and everything in between

Cons

Some limitations and lack of flexibility with customizing and constructing reports make for occasionally confusion report generation.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Mohd S.

Slow and duplicate entry

2020-10-25

I am not fully satisfied with Ungerboeck software it is quite confusing about duplicate entry

Pros

Sales Dashboard is very impressive and give a detail of each sales person activity

Cons

Slow and duplicate entry. many entry field get confuse to choose for what

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

2/10
Source: Capterra
Helpful?   Yes   No
Read more
Sunando C.

Comprehensive Event Management Platform

2020-12-01

Very satisfied

Pros

It covers from the CRM to the financials and if you are and Organizer it provides you with the complete functionalities to work with.

Cons

Duplication Lack of Workflow for approvals

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Robert S.

Versatile ERP system

2020-11-02

We've been using the system since 2013 and have been happy with it. The pace of innovation, particularly since their new [SENSITIVE CONTENT HIDDEN] took over, has been rapid!

Pros

That's evident in the seemingly endless customizability.

Cons

The degree to which the system can be customized is also a weakness as that can quickly create too many choices for users.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Hospitality company, 1001-5000 employees)

UBS Review

2020-10-15

Pros

The ease of having everything in one place is fantastic! Prior to this I used Opera Sales & Catering for 3 years

Cons

Feature losses from V20 to V30 are painful.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
jim s.

Ungerboeck review

2020-12-11

I think that most people do not get full use out of the system, as it's not easy for the average person.

Pros

It is nice to have access online 24/7 and have key information available at your fingertips, when you need it.

Cons

expensive sessions and customization, is costly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Monet M.

Ungerboeck, The Gentle BEAST

2020-10-27

Overall experience has been wonderful. The UB Team is aware and understands how intermediating the software can be, so they are with you during the learning process every step of the way. I've always felt supported and feel this will continues as the years go by.

Pros

With some inputting on your part, it can track, hold and spit out reports with ease, but also with a quick glance inform everyone of everything happening in your space.

Cons

What will take time is learning how to operate UB, specifically as an Admin User. Remembering where to go and where to find certain things might be frustrating at times, especially if you want to know everything quickly. Since UB is a software like no other, you will have nothing to compare it to as reference, to create an ease of use in your mind.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Leslie B.

Ungerboeck Software OK

2021-03-26

The software could not keep up with our needs and led to frustrating encounters both for our customers and for our staff on the customer service side.

Pros

Being able to see a list of sessions each time the software is opened, made the staff's lives easier as they did not have to constantly search for upcoming sessions.

Cons

Each time an update was needed, the same process had to be followed. Customers also had trouble finding the information needed and registering for the courses, leading to lost revenue through lost customers and more time spent registering customers on the back end.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No
Read more
Rupert C.

Good Sam - RCC Rvw

2020-10-15

Overall experience is excellent. Software is pretty stable. We've been using it for over 14 years now. Great people.

Pros

Company is always open to integration and customization.

Cons

Before, we could only use IE to run the app. But now they have a version that will work with any browser. Heading in the right direction. We will upgrade to this latest version soon.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Brad S.

New software can always be difficult to learn and use, but not Ungerboeck- Great product an Service

2016-02-02

The software has been very valuable to us, the many different reports it can generate help in long term planning.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Javed K.

Lifeblood of Events

2020-10-25

We are using EBMS more or less as not only our CRM but also our ERP.

Pros

Event orders, service orders, event bookings and service delivery is very easy in EBMS as compared to any other industry specific application.

Cons

There are some financial bits that can enable EBMS to perform even better.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Brianna C.

Long Term UB User

2020-10-20

They truly listen to what their customers want for a product.

Pros

It is easy to create steps, fields etc. that are needed to accomplish your company goals and improve efficiency across all levels within an organization including sales and marketing, booking and reservations, contracting, reconciling, budgeting, and forecasting.

Cons

What I least like about the software is doing the upgrades. They are necessary but can sometimes be cumbersome to go back through and double check all the functionality is working properly. The good news, is that you can do all of this through the test environment prior to upgrading your production site.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jennifer H.

Short term pain for long term gain

2020-10-15

Very good. I mostly converse with USI staff at the APAC conference. Everyone is pleasant, happy & knowledgable

Pros

Once I had the understanding of how to adapt to my role / our company it was easy to learn I can log in from home or anywhere in the world.

Cons

If we have an issue our IT god gets in contact with USI and then theres a fix

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kaitlyn S.

Convention Center Scheduling and More

2020-10-27

Pros

The customer service that we have received over the past two+ years, has been awesome.

Cons

Customizing does cost money; for the first year, every time we asked for something it felt like it was going to cost something. I'd recommend setting aside funds for customization each year, as it really does make the software even better. Our accounting team still has to double entry everything; in the sales process, we were told that this system would connect with our accounting software but it does not.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Ed B.

Switching to USI

2020-11-02

Great implementation process with a great team of professionals, I can't say enough good things about them.

Pros

The USI software is very flexible and can be customized to the users needs with some time and financial investment. The team of USI professionals are very knowledgeable and supportive of the software. Also this shifted us to a cloud solution which is extremely beneficial, particularly while we are in the COVID situation.

Cons

Some of these were easier than others but the team made sure we got what we needed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Faisal P.

Ungerboeck Exhibition option review

2020-10-26

Pros

It is really user friendly and easy to setup.

Cons

Need to be more pro-active to include the most recent changes in the market. Licensing option need to be more flexible

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Sue T.

Love that I can see in one glance the space that is booked on any given day.

2016-02-01

I think after I learn how to put in an event work order with setup and equipment it will be easier. Right now we are using the program to block space & room rental.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Joanna G.

Ungerboeck Product

2020-10-27

We have been using Ungerboeck software for years and I am really happy with the system and with the Ungerboeck team.

Pros

It is extremley flexible and can be adapted to individual business needs, it is user friendly and also easy to learn and to develop for administrators.

Cons

Implementation of new versions and fixing little system bugs can be sometimes difficult, due to the fact of individual configuration and set ups.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more