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Momentus Technologies (formerly Ungerboeck)
Make it Momentus
Last updated: December 2023
Value for money rating
4.2
/5
63
Price starts from
999
Per month
What users say
Price starts from
95
Per month
Pricing model
Free trial
Price starts from
34.99
Per month
Pricing model
Free trial
Price starts from
12
/user
Per month
Pricing model
Free trial
Price starts from
25
Per month
Pricing model
Free trial
Price starts from
3500
Per year
Pricing model
Free trial
Jenny S.
Entertainment, 51-200 employees
Used daily for 1-2 years
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Overall the software is GREAT. It can do so much and its user friendly! Our events team uses this for our 800+ events a year that we book/manage.
I really like the customer service we receive with Momentus. Its also really easy for me to use and build our menus/rooms/etc. Along with quick reference to reports on our Dashboards that can be very customized. With my knowledge we can use the software the best we can and not have to reach out and have Momentus do all the little updates to menu items, etc.
The overall annual cost is our highest budget item for our department.
Thank you for leaving us a great review! Our customizable dashboards aim to provide quick and tailored insights, empowering users like you to access vital reports effortlessly. We're glad our system's design allows you to leverage your knowledge effectively. We're here to support you every step of the way!
Kaitlyn S.
Events Services, 201-500 employees
Used daily for 2+ years
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The customer service that we have received over the past two+ years, has been awesome. We also like that the base of the software addresses the bulk of what we want it to do, but we have the ability to customize and make tweaks to make it work for our facility. The ability to provide online trainings and support has been awesome. The new certification program is helpful as well.
Customizing does cost money; for the first year, every time we asked for something it felt like it was going to cost something. I'd recommend setting aside funds for customization each year, as it really does make the software even better. Our accounting team still has to double entry everything; in the sales process, we were told that this system would connect with our accounting software but it does not.
Kelli D.
Events Services, 51-200 employees
Used daily for 2+ years
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I have been using Ungerboeck since the late 90's and have used it both on the Destination Management and Venue Management side of the business. I find it the software to be the "Cadillac" of venue management software. I have actually said that I could manage my household on Ungerboeck. Not only is the product superior but the service and support are top notch!
Since moving to a web based program, the ease of access is what is most important to me and my team. We have real time access so we are able to speak to our customers and provide solid information at the very beginning of the sales cycle. When on the show floor selling to our prospective clients, we are able to get several steps ahead, leaving less to follow up on, after our show. This affords us more time, which results in more revenue. It is a very user friendly product and has many characteristics and habits of windows. I find when I am training new users they automatically try certain commands due to the intuitiveness of the software.
As with any software, the different versions and modules make it frustrating when I am working with another facility and I find that they are able to do something within the software that I am not and vice versa. I also feel that there is a better way to "package" or "bundle" the pricing for venues that expand their user base and product usage down the line.
Hali C.
Events Services, 11-50 employees
Used daily for 1-2 years
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My experience with VenueOps so far has been great! The rep has been beyond helpful with everything we've needed since we started diving into using it more.
It is so easy to use. I was given the task of becoming the VenueOps expert when I started, and it was so easy to learn and figure out. I love the calendar. It has helped keep all of our events organized both on the planning end and keeping the rest of our full time staff informed of events that are confirmed and if there are holds. I also find the operations daily view very helpful to get information out to specific departments so that they are aware of what needs to get done for an event. As for the planning side, I find the detailing process fairly simple and helpful for creating event orders.
I don't really like how everything has to be tied to a quantity and if you make it "no quantity required" that it can't be added to an invoice with a price. Or if it can, I have not been able to figure that out.
Daniel E.
Events Services, 201-500 employees
Used daily for 1-2 years
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Overall our experience has been very positive. Ungerboeck has revolutionized how we deliver events; significantly improved our efficiency and helped us better analyze our information.
We undertook a self implementation of the USI software; the System administrator was fantastic in helping us achieve our desired outcomes and working through our desired (and some undesired) workflows; this significantly improved our end result. The software is easy to use and makes sense for the delivery of catering and events; managing our complex booking processes and providing a source of truth of our event information.
The software is expensive; not necessarily overpriced but everything costs. The online functionality remains quite limited given how important this is in the current environment.
jim s.
Events Services, 1,001-5,000 employees
Used daily for 2+ years
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It is good, but there is always room for improvement. I think that most people do not get full use out of the system, as it's not easy for the average person. It's not as intuitive as it should be. I suggested a condensed version at one of the conferences. I.E., "Ungerboeck for Dummies", a more simplistic version. They'd do very well, as most people are overwhelmed by the overall system.
It is nice to have access online 24/7 and have key information available at your fingertips, when you need it. Accessibility, is important.
expensive sessions and customization, is costly.
Rupert C.
Retail, 5,001-10,000 employees
Used daily for 2+ years
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Overall experience is excellent. Software is pretty stable. We've been using it for over 14 years now. Great people.
Ease of use, easy to install on-premise, excellent documentation and support. Company is always open to integration and customization. Software cost is just about right for our company.
Before, we could only use IE to run the app. But now they have a version that will work with any browser. Heading in the right direction. We will upgrade to this latest version soon.