Aurea CRM Features

Aurea CRM

CRM w/ integrated campaign management, previously update.CRM

3.5/5 (4 reviews)

Aurea CRM Feature Summary

  • Specific industry solutions
  • Role-based solutions
  • Visual pipeline overview
  • Tasks & appointments overview
  • Role-based dashboards
  • Email syncing
  • Integrated maps
  • Appointment calendar
  • Relationship network map
  • Competitor analysis
  • Marketing campaign management
  • Service tickets
  • Case management
  • Service technician job management
  • Mobile documentation
  • Analytical CRM solution
  • Multiple 3rd party integrations
  • Customer data & history
  • Multi-campaign
  • Campaign analysis
  • Sales forecasting
  • Collaboration tools

Competitor Feature Comparison

Appointment Management
Campaign Analysis
Campaign Management
Collaboration Tools
Customer History
Multi-Campaign
Opportunity Management
Sales Forecasting
Third Party Integration
Learn moreCompare App
Appointment Management
Campaign Analysis
Campaign Management
Collaboration Tools
Customer History
Multi-Campaign
Opportunity Management
Sales Forecasting
Third Party Integration
Learn moreCompare App
Appointment Management
Campaign Analysis
Campaign Management
Collaboration Tools
Customer History
Multi-Campaign
Opportunity Management
Sales Forecasting
Third Party Integration
Learn moreCompare App

Mobile apps

iOS App


2 reviews

Requires iOS 8.0 or later. Compatible with iPad.

Aurea CRM Feature Reviews

3 reviewers had the following to say about Aurea CRM's features:

Martin Ehret

Experience from over 25 years of CRM projects

2019-01-30

Aurea's CRM software is the successor to update's CRM. Personally I have known and used the software since 1998, first as a user in various companies, today as a consultant for companies from various industries.

Pros

After the takeover of update by Aurea, the further development of the software was initially open, with some poor support. However, this has improved significantly again in recent years.

Cons

The functional scope and the support of CRM processes are great, the campaign management is looking for its same, different industry templates facilitate the adaptation to individual business models.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Anonymous
L3 Support Engineer and Service Management (Telecommunications company, 10001+ employees)
Verified Reviewer

ACRM NextGen

2019-11-29

Pros

I like the new version on ACRM which called ACRM NextGen as it can be customized, I think they took the idea from salesforce but it's very good from customization perspective.

Cons

require windows to run which is not very stable OS in our Org.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: GetApp
Helpful?   Yes   No
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Michele Nachum

A Comprehensive Productivity And CRM Solution For The iPad

2012-07-27

Although I am not impressed by the lack of pricing information, in terms of the solution itself – it is very good for sales teams or any team on the road servicing customers. Update has several vertical solutions for different industries – so Update will tailor the CRM program to your company and or industry.

Source: GetApp
Helpful?   Yes   No
Read more