UXPressia vs Contentsquare

Google Analytics 360

Hotjar

Fullstory

Smaply

Woopra

Stonly

Compare UXPressia and Contentsquare based on features, pricing, verified reviews, integrations & more. Find out which software is best for your business today.

Smaply is a tool for journey mapping and management. You can add various important details of each touchpoint and visualize your customer's journey using images, texts, emotions, KPIs and metrics. Go into more detail by adding pain points, solutions and opportunities, so gaining insights is quicker.

Woopra is a customer behaviour analytics app that helps businesses enhance personalized and behavioural targeting. It improves the customer experience, tracks customer activity, builds customer segments, generates retention and funnel reports, and live dashboards to measure your key metrics.

Stonly is knowledge management software for customer service that drives fast, accurate resolutions. With it, you can create step-by-step guides, decision trees, AI answers, automations, walkthroughs, checklists, and knowledge bases for your agents and customers.

UXPressia is designed to help companies create an exceptional customer experience through the use of customer journey mapping, personas, and impact mapping techniques. Try for free!

Action Management

Brainstorming

Collaboration Tools

Commenting/Notes

Customer Experience Management

Customer Journey Mapping

Customer Profiles

Customer Segmentation

Customer Touchpoints

Customizable Branding

Customizable Templates

Dashboard

Data Import/Export

Data Visualization

Drag & Drop

Experience Management

Feedback Management

For Websites

Map Creation

Map Sharing

Multi-Channel Data Collection

Personalization

Real-Time Data

Real-Time Notifications

Single Sign On

Tagging

Third-Party Integrations

User Journeys

User Research Analysis

Visual Analytics

UXPressia

Web-based

Community Engagement & Inclusion manager

Also great tools for visualisation and great guidance for categorisation purposes, as well as the freedom to be able  to chose which ones to utilise in each instance.

Senior management of the client company were really excited with the final product--they loved the content, layout, visuals and graphics--a home run. I highly recommend this platform.

When I had questions, customer service was very responsive and followed up with me to make sure all was well. This was incredibly helpful and reassuring, especially under such a tight deadline.

Assistant Professor

The software is so intuitive and easy to use the students are up and running with zero ramp-up time to learn the tool. Thank you for such an awesome tool.

Director of Marketing

Super easy to use and create valuable assets for marketing & growth teams.

Innovation Leader

The product is easy for work, and all the points have an view help taht you can resolve questions.

Growth Manager

Extremely intuitive and easy to use to the platform. The integration into Google Data Studio allows for seamless automation and ease of reporting to our clients.

Student

I also liked how professional it layouts the maps already so I don't have to design them on top of creating the content for them.

Lecturer

As the administrator, I feel confident knowing that any little hiccups or questions are always very quickly addressed by the friendly, online support team.

Founder, CEO

UXPressia is one of the more intuitive journey mapping products on the market. I love products that are easy to master without much investment in reading manuals or attending the training.

Very good online courses for novices in the field.

Lead Information Architect

Also, it's quite annoying that you cannot fully customise your persona. The grid is always either in thirds, in halves or full width.

Great software for fast turnaround client project.

Manager

They will just remove them from your current plan and ask to pay more.

Founder (Part-Time)

The UXPRESSIA managed to combine 3 different tools into one well-integrated tool, resulting in a flawless customer experience.

head cust exp

Also, the dark theme is not slide-friendly for some themes. Finally, the trial is not allowing me to add a collaborator, so I miss that point in case i want to keep using it.

Graphic Design Student

It took me a while to see that you could add custom sections to the persona. I think the location of the button was just a little confusing.

There are plenty of templates. But I would definitely recommend another software, which is more trustworthy to put money on it.

UXPressia screenshot: Analyze journey maps to eliminate pain points in your service and win more customers

UXPressia screenshot: Visualize insightful and authentic user personas for your journey maps

UXPressia screenshot: Align team activities with overall business objectives and make better roadmap decisions with Impact Map Online

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

All the tools and data you need to truly understand your users’ behavior and create engaging experiences that drive results. Trusted by one million websites in 180+ countries.

Enterprise-level analytics platform for marketers, BI staff, and online businesses to gain insights into customer website interactions.

Fullstory surfaces the sentiment between clicks so enterprises can create better products and experiences that win lifelong loyalty.

Contentsquare is the #1 cloud-based digital experience analytics platform designed to help businesses visualize and evaluate the customer journey and behavior on their website, mobile experience or app. 

Discover features like Session Replays, Customer Journey Mapping, Heatmaps, AI Alerts & more.

A/B Testing

Activity Dashboard

Activity Tracking

Alerts/Escalation

Alerts/Notifications

Analytics

Behavior Tracking

Behavioral Analytics

Content Management

Conversion Rate Optimization

Conversion Tracking

Customer Activity Tracking

Customizable Reports

Dashboard Creation

Element Analytics

Engagement Tracking

Event Triggered Actions

For Mobile

Funnel Analysis

Goal Setting/Tracking

Heatmaps

Issue Tracking

Mobile Access

Monitoring

Pageview Tracking

Performance Management

Performance Metrics

Predictive Analytics

Prototype Creation

Real-Time Analytics

Real-Time Monitoring

Real-Time Reporting

Referral Tracking

Reporting & Statistics

Reporting/Analytics

Revenue Tracking

ROI Tracking

Sales Trend Analysis

Screen Activity Recording

Search/Filter

Sentiment Analysis

Text Analysis

Time on Site Tracking

Usability Testing

User Interaction Tracking

Visitor Tracking

Visualization

Web Traffic Reporting

Website Analytics

Contentsquare

Associate Manager, Digital Analytics 

Contentsquare has been super helpful and supportive, our client manager Gillian has been amazing to work with.

Senior Trading Manager

The support from Content Square in implementing the software was fantastic, not only was the technical integration seamless, but the training and aftercare has been second to none.

Manager, Ecommerce - CRO

This product has been a great resource for our team so far. The onboarding was simple and the help center and training sessions have been a great resource in learning all the platform has to offer.

Website optimisation manager 

Very powerful visual representations of data - making it clear, easy to interpret and impactful. Responsive and engaged customer support team.

Being able to see directly how every element of any page affects the customer journey is just amazing useful in making key strategic UX decisions.

Senior Specialist

Overall, i love the platform. Its easy to use and when I am curious about finding specific metrics, i am always able to get them quickly and efficiently.

Digital Insights & Strategy Manager

Overall very happy with the product and support given to us. Improving business performance across all Samsung product categories and provide optimisation strategies.

Senior Digital Analyst

Content Square off great support, and are always looking to improve their offerings.

CRO specialist

I mostly use the zoning analysis and session replay. The CS Live Chrome Extension is very handy and is a great solution for stakeholders and team members to find quick answers to their questions.

Digital Testing & Optimization Associate

Gives a whole new dimension on the "why" behind the winners and losers of A/B tests. Really caring and responsive customer support team as well.

UX Experimentation Analyst

Content Square is very easy to use. I find it most useful to dig a little deeper when looking into results for experiments.

Head of eCommerce @ T.O by Lipton

Very easy to quantify you GAINS in money. Empowering the business team to test hypothesis quickky, without IT.

Sr. Customer Research Analyst

Ability to integrate with AB testing tools also helps us provide additional insights as to why a test version performed well or poorly.

Digital Experience manager

Furthermore, thanks to the "Impact quantification" module, it is possible to evaluate the impact of certain user behaviors and plan actions based on the estimated revenue.

Issues around bugs found across the platform. Not show stoppers but can be frustrating when using day-to-day.

Optimisation Analyst

As an A/B test specialist, we may have some difficulty looking at tests which are no longer on the site, however we are discussing this currently with the team.

Web Designer 

Theres noting so far that I don't like about content square.

Software Tester

Some of the different areas within the tool can be inconsistent in layout/functionality which confuses users.

Contentsquare screenshot

Contentsquare screenshot: Bring the data to life through Contentsquare Live - a Chrome extension designed with business users in mind. You can immediately transform the site into our dashboard using our Zone based heatmaps to take immediate decisions based on performance.

Contentsquare screenshot: Save time while immediately surfacing key areas of opportunity. Discover Automatic Insights driven by advanced AI to automatically prioritize all experiences on the site with an opportunity report. Quantify how many users were impacted by an issue.

Contentsquare screenshot: See how visitors progress through your site, page by page, from entry to exit. Discover your biggest opportunities and frustrations within minutes with Contentsquare's Customer Journey Analysis. Use segments to narrow your focus.

Contentsquare screenshot: With reverse journey analysis, see the pages visitors viewed before they arrived at particular pages and events. Understand and quantify your desirable or undesirable outcomes better – then work backwards to improve them.

Contentsquare screenshot: Use Contentsquare's Session Replay to further your understanding of a problem through an anonymized reconstruction of a visitor session on your site. quickly troubleshoot why a certain observed metric is happening or to confirm a specific hypothesis.

Contentsquare screenshot: Prioritize which issues to focus on by quantifying the business impact, from conversion rates to revenue impact, of customer struggle, site performance, and experience on any page — all without the need for constant tagging.

Contentsquare screenshot: Our trusted network of over 100 technology and service providers across VoC, APM, Web Analytics, A/B Testing & more enables you to tap the full power of our platform by extending its activation and operational efficiency.

Contentsquare screenshot: Tour Contentsquare on demand. Visit contentsquare.com/product-tour to watch a 6-minute demo of the #1 Leader in Enterprise Experience Analytics.

UXPressia vs Contentsquare Comparison

UXPressia

Contentsquare

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives