UXPressia vs Fullstory

Hotjar

Mouseflow

Smaply

Woopra

Stonly

Longview Tax

Compare UXPressia and Fullstory based on features, pricing, verified reviews, integrations & more. Find out which software is best for your business today.

Smaply is a tool for journey mapping and management. You can add various important details of each touchpoint and visualize your customer's journey using images, texts, emotions, KPIs and metrics. Go into more detail by adding pain points, solutions and opportunities, so gaining insights is quicker.

Woopra is a customer behaviour analytics app that helps businesses enhance personalized and behavioural targeting. It improves the customer experience, tracks customer activity, builds customer segments, generates retention and funnel reports, and live dashboards to measure your key metrics.

Stonly is knowledge management software for customer service that drives fast, accurate resolutions. With it, you can create step-by-step guides, decision trees, AI answers, automations, walkthroughs, checklists, and knowledge bases for your agents and customers.

UXPressia is designed to help companies create an exceptional customer experience through the use of customer journey mapping, personas, and impact mapping techniques. Try for free!

Action Management

Brainstorming

Collaboration Tools

Commenting/Notes

Customer Experience Management

Customer Journey Mapping

Customer Profiles

Customer Segmentation

Customer Touchpoints

Customizable Branding

Customizable Templates

Dashboard

Data Import/Export

Data Visualization

Drag & Drop

Experience Management

Feedback Management

For Websites

Map Creation

Map Sharing

Multi-Channel Data Collection

Personalization

Real-Time Data

Real-Time Notifications

Single Sign On

Tagging

Third-Party Integrations

User Journeys

User Research Analysis

Visual Analytics

UXPressia

Web-based

Community Engagement & Inclusion manager

Also great tools for visualisation and great guidance for categorisation purposes, as well as the freedom to be able  to chose which ones to utilise in each instance.

Senior management of the client company were really excited with the final product--they loved the content, layout, visuals and graphics--a home run. I highly recommend this platform.

When I had questions, customer service was very responsive and followed up with me to make sure all was well. This was incredibly helpful and reassuring, especially under such a tight deadline.

Assistant Professor

The software is so intuitive and easy to use the students are up and running with zero ramp-up time to learn the tool. Thank you for such an awesome tool.

Director of Marketing

Super easy to use and create valuable assets for marketing & growth teams.

Innovation Leader

The product is easy for work, and all the points have an view help taht you can resolve questions.

Growth Manager

Extremely intuitive and easy to use to the platform. The integration into Google Data Studio allows for seamless automation and ease of reporting to our clients.

Student

I also liked how professional it layouts the maps already so I don't have to design them on top of creating the content for them.

Lecturer

As the administrator, I feel confident knowing that any little hiccups or questions are always very quickly addressed by the friendly, online support team.

Founder, CEO

UXPressia is one of the more intuitive journey mapping products on the market. I love products that are easy to master without much investment in reading manuals or attending the training.

Very good online courses for novices in the field.

Lead Information Architect

Also, it's quite annoying that you cannot fully customise your persona. The grid is always either in thirds, in halves or full width.

Great software for fast turnaround client project.

Manager

They will just remove them from your current plan and ask to pay more.

Founder (Part-Time)

The UXPRESSIA managed to combine 3 different tools into one well-integrated tool, resulting in a flawless customer experience.

head cust exp

Also, the dark theme is not slide-friendly for some themes. Finally, the trial is not allowing me to add a collaborator, so I miss that point in case i want to keep using it.

Graphic Design Student

It took me a while to see that you could add custom sections to the persona. I think the location of the button was just a little confusing.

There are plenty of templates. But I would definitely recommend another software, which is more trustworthy to put money on it.

UXPressia screenshot: Analyze journey maps to eliminate pain points in your service and win more customers

UXPressia screenshot: Visualize insightful and authentic user personas for your journey maps

UXPressia screenshot: Align team activities with overall business objectives and make better roadmap decisions with Impact Map Online

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

All the tools and data you need to truly understand your users’ behavior and create engaging experiences that drive results. Trusted by one million websites in 180+ countries.

Mouseflow is a user behavior recording platform that helps reveal website visitors' activities through 6 types of heatmaps, non-sampled session replays, funnels, form analytics and feedback campaigns. 
More than 165.000 clients trust Mouseflow to help them improve their website experiences.

Longview Tax is a corporate tax management solution that provides businesses with tools for managing tax strategies, collecting data, provisioning, and reporting on taxes. The cloud-based platform also offers tools for tax planning and helps businesses create data-driven strategies.

Fullstory surfaces the sentiment between clicks so enterprises can create better products and experiences that win lifelong loyalty.

A/B Testing

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Ad hoc Analysis

Ad hoc Reporting

AI/Machine Learning

Alerts/Escalation

Alerts/Notifications

Analytics

Annotations

Application Management

Augmented Analytics

Behavior Analytics

Behavior Tracking

Behavioral Analytics

Benchmarking

Campaign Analytics

Campaign Management

Categorization/Grouping

Charting

Chat/Messaging

Click Tracking

Cohort Analysis

Compliance Management

Configurable Alerts

Conversion Rate Optimization

Conversion Tracking

Customer Activity Tracking

Customizable Fields

Customizable Reports

Dashboard Creation

Data Aggregation

Data Analysis Tools

Data Capture and Transfer

Data Collection

Data Modeling

Data Synchronization

Dynamic Content

Element Analytics

Email Alerts

Engagement Tracking

Event Logs

Event Triggered Actions

For Mobile

Form Analytics

Functions/Calculations

Funnel Analysis

Geographic Maps

Goal Setting/Tracking

Heatmaps

In-App Events Tracking

Incident Management

Indexing

Intelligent Search

Interactive Reports

Issue Management

Issue Tracking

Key Performance Indicators

Keyword Research Tools

Keyword Tracking

Knowledge Management

KPI Monitoring

Link Management

Location Tracking

Mixed Methods Research

Mobile Access

Mobile Alerts

Mobile Dashboards

Monitoring

Multi-Channel Attribution

Multi-Channel Communication

Multi-Location Monitoring

Multiple Data Sources

Multiple Site Management

Multiple User Accounts

Pageview Tracking

Performance Management

Performance Metrics

Private Dashboards

Problem Area Alerts

Product Data Management

Public Dashboards

Qualitative Comparative Analysis

Quantitative Analysis

Real-Time Analytics

Fullstory

Android

Linux

Windows

iPad

iPhone

Remote Office Mgr

This amount of user behavior visibility is crucial for locating friction points and improving the user experience. Super love this feature.

senior software engineer

The integration of fullStory to the product is simple and easy due to the good documentation an good customer support. The FullStory provides some inbuilt analysis trends which is pretty useful.

Customer Success 

I recommend it to all my colleagues, it can help improve our user experience by reviewing their activity, not just to help investigate issues.

Head of Sales & Customer Success

We tried the other most recommended softwares that do just that, but Fullstory is much more user friendly, smart, easy to use and capable.

Product Manager

I love how quick it is to find out the customer segments you are looking for. This is super important when QA-ing software.

ECommerce Manager

I love the whole concept of the software. It’s amazing to watch a customers entire journey through our website.

Senior Product Designer

It also helps determine where there are issues in your funnel and what a potential solution might be to improve it.

Business Development Manager 

Full story is so easy to use and protects user privacy also which was a concern of mine. Its a easy to set up through segment and their customer support is there if you need any help.

Customer Acquisition Strategist

We've used it to analyze conversion rate issues and it has provided invaluable insight. The FullStory support team is a dream to work with - they are responsive and go above and beyond to help out.

Chefe de Equipa

It is easy to integrate with and works as expected for the need that this software fits into it. The user experience and look and feel of an application itself is very good.

Head of Growth & Demand Generation

Search is amazing, also the video quality is great.

UXPressia vs Fullstory Comparison

UXPressia vs Fullstory Comparison

UXPressia

Fullstory

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives