UXPressia vs icomm

Mailchimp

emBlue

charles

Smaply

Woopra

Stonly

Compare UXPressia and icomm based on features, pricing, verified reviews, integrations & more. Find out which software is best for your business today.

Smaply is a tool for journey mapping and management. You can add various important details of each touchpoint and visualize your customer's journey using images, texts, emotions, KPIs and metrics. Go into more detail by adding pain points, solutions and opportunities, so gaining insights is quicker.

Woopra is a customer behaviour analytics app that helps businesses enhance personalized and behavioural targeting. It improves the customer experience, tracks customer activity, builds customer segments, generates retention and funnel reports, and live dashboards to measure your key metrics.

Stonly is knowledge management software for customer service that drives fast, accurate resolutions. With it, you can create step-by-step guides, decision trees, AI answers, automations, walkthroughs, checklists, and knowledge bases for your agents and customers.

UXPressia is designed to help companies create an exceptional customer experience through the use of customer journey mapping, personas, and impact mapping techniques. Try for free!

Action Management

Brainstorming

Collaboration Tools

Commenting/Notes

Customer Experience Management

Customer Journey Mapping

Customer Profiles

Customer Segmentation

Customer Touchpoints

Customizable Branding

Customizable Templates

Dashboard

Data Import/Export

Data Visualization

Drag & Drop

Experience Management

Feedback Management

For Websites

Map Creation

Map Sharing

Multi-Channel Data Collection

Personalization

Real-Time Data

Real-Time Notifications

Single Sign On

Tagging

Third-Party Integrations

User Journeys

User Research Analysis

Visual Analytics

UXPressia

Web-based

Community Engagement & Inclusion manager

Also great tools for visualisation and great guidance for categorisation purposes, as well as the freedom to be able  to chose which ones to utilise in each instance.

Senior management of the client company were really excited with the final product--they loved the content, layout, visuals and graphics--a home run. I highly recommend this platform.

When I had questions, customer service was very responsive and followed up with me to make sure all was well. This was incredibly helpful and reassuring, especially under such a tight deadline.

Assistant Professor

The software is so intuitive and easy to use the students are up and running with zero ramp-up time to learn the tool. Thank you for such an awesome tool.

Director of Marketing

Super easy to use and create valuable assets for marketing & growth teams.

Innovation Leader

The product is easy for work, and all the points have an view help taht you can resolve questions.

Growth Manager

Extremely intuitive and easy to use to the platform. The integration into Google Data Studio allows for seamless automation and ease of reporting to our clients.

Student

I also liked how professional it layouts the maps already so I don't have to design them on top of creating the content for them.

Lecturer

As the administrator, I feel confident knowing that any little hiccups or questions are always very quickly addressed by the friendly, online support team.

Founder, CEO

UXPressia is one of the more intuitive journey mapping products on the market. I love products that are easy to master without much investment in reading manuals or attending the training.

Very good online courses for novices in the field.

Lead Information Architect

Also, it's quite annoying that you cannot fully customise your persona. The grid is always either in thirds, in halves or full width.

Great software for fast turnaround client project.

Manager

They will just remove them from your current plan and ask to pay more.

Founder (Part-Time)

The UXPRESSIA managed to combine 3 different tools into one well-integrated tool, resulting in a flawless customer experience.

head cust exp

Also, the dark theme is not slide-friendly for some themes. Finally, the trial is not allowing me to add a collaborator, so I miss that point in case i want to keep using it.

Graphic Design Student

It took me a while to see that you could add custom sections to the persona. I think the location of the button was just a little confusing.

There are plenty of templates. But I would definitely recommend another software, which is more trustworthy to put money on it.

UXPressia screenshot: Analyze journey maps to eliminate pain points in your service and win more customers

UXPressia screenshot: Visualize insightful and authentic user personas for your journey maps

UXPressia screenshot: Align team activities with overall business objectives and make better roadmap decisions with Impact Map Online

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

Segment your audience based on interests, activity in your campaigns, or behaviors on your website. Then, create effective remarketing campaigns and increase your results.

Mailchimp is a marketing automation platform that allows users to create, send & analyze email & ad campaigns, with email templates, landing pages, and a mobile app

charles assists companies in pioneering conversational commerce by integrating shop systems, chat apps, and bots in a single platform. Key features include lead distribution & qualification, analytics, human handover, one-to-one messaging, real-time conversations, multi-chat, automation, and more.

Unleash the power of Marketing Automation with Notifications Hub, Commerce Personalization with AI, native integrations and strategic support.

A/B Testing

Activity Dashboard

Activity Tracking

AI Content Creation

Audience Targeting

Autoresponders

Behavior Tracking

Behavioral Analytics

Campaign Analytics

Campaign Management

Campaign Scheduling

CAN-SPAM Compliance

Click Tracking

Communication Management

Contact Management

Conversion Tracking

Customer Database

Customer Surveys

Customizable CTAs

Customizable Fields

Customizable Forms

Customizable Reports

Diagramming

Drip Campaigns

Dynamic Content

Email Campaign Management

Email Marketing

Email Sequences

Email Tracking

Engagement Tracking

Event Triggered Actions

GDPR Compliance

HTML Editor

Image Library

Landing Pages/Web Forms

Lead Capture

Lead Generation

Lead Management

Lead Qualification

List Management

Marketing Automation

Mobile Optimization

Multi-Campaign

Multi-Channel Communication

Multi-Channel Marketing

Multi-Language

Multivariate Testing

Newsletter Management

Performance Metrics

Predictive Analytics

Preview Functionality

Process/Workflow Automation

Product Recommendations

Real-Time Analytics

Reporting & Statistics

Reporting/Analytics

ROI Tracking

Sales Analytics

Segmentation

SMS Marketing

Social Marketing

Surveys & Feedback

Template Management

Website Analytics

Website Visitor Tracking

Workflow Management

WYSIWYG Editor

icomm

UXPressia vs icomm Comparison

UXPressia vs icomm Comparison

UXPressia

icomm

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

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