UXPressia vs Lucky Orange

Hotjar

Mouseflow

Crazy Egg

Smaply

Woopra

Stonly

Compare UXPressia and Lucky Orange based on features, pricing, verified reviews, integrations & more. Find out which software is best for your business today.

Smaply is a tool for journey mapping and management. You can add various important details of each touchpoint and visualize your customer's journey using images, texts, emotions, KPIs and metrics. Go into more detail by adding pain points, solutions and opportunities, so gaining insights is quicker.

Woopra is a customer behaviour analytics app that helps businesses enhance personalized and behavioural targeting. It improves the customer experience, tracks customer activity, builds customer segments, generates retention and funnel reports, and live dashboards to measure your key metrics.

Stonly is knowledge management software for customer service that drives fast, accurate resolutions. With it, you can create step-by-step guides, decision trees, AI answers, automations, walkthroughs, checklists, and knowledge bases for your agents and customers.

UXPressia is designed to help companies create an exceptional customer experience through the use of customer journey mapping, personas, and impact mapping techniques. Try for free!

Action Management

Brainstorming

Collaboration Tools

Commenting/Notes

Customer Experience Management

Customer Journey Mapping

Customer Profiles

Customer Segmentation

Customer Touchpoints

Customizable Branding

Customizable Templates

Dashboard

Data Import/Export

Data Visualization

Drag & Drop

Experience Management

Feedback Management

For Websites

Map Creation

Map Sharing

Multi-Channel Data Collection

Personalization

Real-Time Data

Real-Time Notifications

Single Sign On

Tagging

Third-Party Integrations

User Journeys

User Research Analysis

Visual Analytics

UXPressia

Web-based

Community Engagement & Inclusion manager

Also great tools for visualisation and great guidance for categorisation purposes, as well as the freedom to be able  to chose which ones to utilise in each instance.

Senior management of the client company were really excited with the final product--they loved the content, layout, visuals and graphics--a home run. I highly recommend this platform.

When I had questions, customer service was very responsive and followed up with me to make sure all was well. This was incredibly helpful and reassuring, especially under such a tight deadline.

Assistant Professor

The software is so intuitive and easy to use the students are up and running with zero ramp-up time to learn the tool. Thank you for such an awesome tool.

Director of Marketing

Super easy to use and create valuable assets for marketing & growth teams.

Innovation Leader

The product is easy for work, and all the points have an view help taht you can resolve questions.

Growth Manager

Extremely intuitive and easy to use to the platform. The integration into Google Data Studio allows for seamless automation and ease of reporting to our clients.

Student

I also liked how professional it layouts the maps already so I don't have to design them on top of creating the content for them.

Lecturer

As the administrator, I feel confident knowing that any little hiccups or questions are always very quickly addressed by the friendly, online support team.

Founder, CEO

UXPressia is one of the more intuitive journey mapping products on the market. I love products that are easy to master without much investment in reading manuals or attending the training.

Very good online courses for novices in the field.

Lead Information Architect

Also, it's quite annoying that you cannot fully customise your persona. The grid is always either in thirds, in halves or full width.

Great software for fast turnaround client project.

Manager

They will just remove them from your current plan and ask to pay more.

Founder (Part-Time)

The UXPRESSIA managed to combine 3 different tools into one well-integrated tool, resulting in a flawless customer experience.

head cust exp

Also, the dark theme is not slide-friendly for some themes. Finally, the trial is not allowing me to add a collaborator, so I miss that point in case i want to keep using it.

Graphic Design Student

It took me a while to see that you could add custom sections to the persona. I think the location of the button was just a little confusing.

There are plenty of templates. But I would definitely recommend another software, which is more trustworthy to put money on it.

UXPressia screenshot: Analyze journey maps to eliminate pain points in your service and win more customers

UXPressia screenshot: Visualize insightful and authentic user personas for your journey maps

UXPressia screenshot: Align team activities with overall business objectives and make better roadmap decisions with Impact Map Online

Freelancers

Large Enterprises

Mid Size Business

Non Profit

Public Administrations

Small Business

All the tools and data you need to truly understand your users’ behavior and create engaging experiences that drive results. Trusted by one million websites in 180+ countries.

Mouseflow is a user behavior recording platform that helps reveal website visitors' activities through 6 types of heatmaps, non-sampled session replays, funnels, form analytics and feedback campaigns. 
More than 165.000 clients trust Mouseflow to help them improve their website experiences.

Join 300,000 websites who use Crazy Egg to get the most of every website visitor. Snapshots (heatmaps, scrollmaps, referral maps) show you where users click, scroll and spend time. User Recordings help you dive deeper into customer journeys. And A/B Testing and Editor help you test and make changes.

Lucky Orange is an all-in-one conversion optimization suite that helps website owners identify drop-offs in the conversion process using dynamic heatmaps, visitor recordings, form analytics, live chat, and polls

A/B Testing

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Alerts/Notifications

Annotations

Audience Targeting

Autoresponders

Behavior Analytics

Behavior Tracking

Behavioral Analytics

Campaign Analytics

Campaign Management

Campaign Segmentation

Campaign Tracking

Canned Responses

Categorization/Grouping

Charting

Chat/Messaging

Click Tracking

Communication Management

Configurable Alerts

Contact Database

Conversion Rate Optimization

Conversion Tracking

Customer Activity Tracking

Customer Communication

Customer Engagement

Customer History

Customizable Fields

Customizable Forms

Customizable Questions

Dashboard Creation

Data Analysis Tools

Data Capture and Transfer

Data Storage Management

Dynamic Content

Element Analytics

Email Alerts

Engagement Tracking

Event Logs

Event Triggered Actions

For Sales Teams/Organizations

Form Analytics

Funnel Analysis

Goal Setting/Tracking

Heatmaps

Hover Maps

Interaction Tracking

Issue Tracking

Keyword Tracking

Knowledge Base Management

Lead Capture

Live Chat

Mobile Friendly Test

Monitoring

Multi-Channel Attribution

Multi-Channel Distribution

Multi-Language

Multiple Site Management

Multiple User Accounts

Offline Form

Pageview Tracking

Performance Metrics

Real-Time Analytics

Real-time Consumer-facing Chat

Real-Time Monitoring

Real-Time Reporting

Real-Time Updates

Referral Tracking

Reporting & Statistics

Reporting/Analytics

ROI Tracking

Role-Based Permissions

Screen Activity Recording

Scroll Maps

Search/Filter

Self Service Data Preparation

Session Recording

Statistical Analysis

Survey Builder

Survey/Poll Management

Surveys & Feedback

Lucky Orange

"Easy to use app"

Lucky orange is phenomenal at showing live guest engagement. This has additionaly assisted me with developing and contact a greater crowd and monitor my progress.

Marketing Manager

I love pretty much everything about Lucky Orange from the heatmaps to the Hubspot integration.

Merchandiser and Creative

It can help you make better UX decisions on your website. The customer service is great.

Easy to use, visual, no code needed. It's the perfect tool to understand better the user behavior and to improve our e-commerce results.

Luckyorange is shockingly good value for money, with great features that exceed the competition, I honestly don't know how they do it.

Advertising Strategist

I am so happy with lucky orange. I have learned a lot and have been able to give my clients a lot of information that I didn't expect to see otherwise.

Senior Marketing Specialist

It has been quite good and was a good transition away from another provider we used to have that didn't really give us the information we needed.

We have used it briefly to see how it might help us with content strategy and correcting some website navigation issues, however, the marketing potential with this tool is pretty great.

Study Coordinator

I had the experience with website monitoring using Lucky Orange and didn't use any other features. I really appreciated the user-friendly interface and customer support (chat).

Marketing Executive

Absolutely flawless at the current price point. Lucky Orange offers just about everything you'd expect from more expensive competitors.

director

I love the ease of use and overall accurate analytics.

I have loved this software and am considering adding it to all of our organization's websites for the upcoming year.

Marketing Director

I thought I had a store with fantastic user experience based on my previous shopify stores, but turns out what I learned so far doesn't apply to all stores.

Account Executive

Sometimes there is misattribution and gives you wrong data. The data can also not provide really valuable insight, for example they customer is just moving quickly through the site.

Director of Sales

Integrations: LuckyOrange seamlessly integrates with HubSpot and places the recordings directly on their respective contact timelines.

UX Design intern

It was difficult to work with, and the numbers were widely different depending on how many clicks actually loaded.

Performance Marketing Specialist

Filtering didn't work very well. Also when you have a lot of visitors on a website it's very hard to look all these videos located in one place.

UXPressia vs Lucky Orange Comparison

UXPressia

Lucky Orange

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives