Page 3 | UXPressia Reviews - Pros & Cons, Ratings & more

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UXPressia is designed to help companies create an exceptional customer experience through the use of customer journey mapping, personas, and impact mapping techniques. Try for free!

UXPressia

Web-based

Community Engagement & Inclusion manager

Also great tools for visualisation and great guidance for categorisation purposes, as well as the freedom to be able  to chose which ones to utilise in each instance.

Senior management of the client company were really excited with the final product--they loved the content, layout, visuals and graphics--a home run. I highly recommend this platform.

When I had questions, customer service was very responsive and followed up with me to make sure all was well. This was incredibly helpful and reassuring, especially under such a tight deadline.

Assistant Professor

The software is so intuitive and easy to use the students are up and running with zero ramp-up time to learn the tool. Thank you for such an awesome tool.

Director of Marketing

Super easy to use and create valuable assets for marketing & growth teams.

Innovation Leader

The product is easy for work, and all the points have an view help taht you can resolve questions.

Growth Manager

Extremely intuitive and easy to use to the platform. The integration into Google Data Studio allows for seamless automation and ease of reporting to our clients.

Student

I also liked how professional it layouts the maps already so I don't have to design them on top of creating the content for them.

Lecturer

As the administrator, I feel confident knowing that any little hiccups or questions are always very quickly addressed by the friendly, online support team.

Founder, CEO

UXPressia is one of the more intuitive journey mapping products on the market. I love products that are easy to master without much investment in reading manuals or attending the training.

Very good online courses for novices in the field.

Lead Information Architect

Also, it's quite annoying that you cannot fully customise your persona. The grid is always either in thirds, in halves or full width.

Great software for fast turnaround client project.

Manager

They will just remove them from your current plan and ask to pay more.

Founder (Part-Time)

The UXPRESSIA managed to combine 3 different tools into one well-integrated tool, resulting in a flawless customer experience.

head cust exp

Also, the dark theme is not slide-friendly for some themes. Finally, the trial is not allowing me to add a collaborator, so I miss that point in case i want to keep using it.

Graphic Design Student

It took me a while to see that you could add custom sections to the persona. I think the location of the button was just a little confusing.

There are plenty of templates. But I would definitely recommend another software, which is more trustworthy to put money on it.

Mural

Es un buen producto, hace lo que tiene que hacer, pero muchas opciones buenas son premium y quedo limitado con mi trabajo.

Journey Map al instante

Journey Map instantly

Hi Giovanni!

Thank you for your feedback, we appreciate it dearly! Feel free to reach out on our live chat, for some best practices or advice on approaching your preferred map model.

Have an amazing day! :)

 excellent web-based package

I loved the product. It is a game changer with our clients.

UXPressia makes a process that used to be boring fun and interesting

The best tool that I ever use for creating a customer journey map, personas and impact map.

Good for CJM and personas

Persona and Journey Software That Kills It

We are developing a new web page and app for our customers, and this tools is so easy to use

So easy to work

Great but pricing not applicable for Latam countries

Even though I'm still pretty new at it, it has made creating Personas for all my projects so much easier. Also visually seeing everything play out helps my thinking process that much more.

Newbie UX Student

J'ai voulu utiliser Uxpressia pour désigner nos parcours utilisateurs alors que notre équipe est fragmentée géographique. Contrat rempli, ce logiciel remplit son rôle. Je recommande.

Un très bon logiciel de customer journey

A very good customer journey software

Easy-to-use combination of collaborative tools for building customer experience. 

I used it for drafting all my employees training plans in addition to change department process  and I am going to use it for drafting my customer journey

Fantastic tool

Every time the output is great and my team mates are surprised how great my personas look like thanks to UXPressia

UXPressia is the best tool for UX

Hi Tim,

We thank you dearly for your feedback, and are glad to meet many of your expectations! 

As for the language flexibility, it is something we are looking to implement in future, and you can contribute with your vote on the following link:

https://trello.com/b/RbO0jGz7/uxpressia-roadmap

Have an amazing day ahead!

Pretty nice, although there are a lot of minor issues with interaction

Good software

A GREAT tool for designing your map

My overall experience was great. It helped me create personas and customer journey maps which was really insightful to the creation of our product.

UXPressia review from a graphic design student at SUU

Creating a customer experience map is a breeze

I could produce nice looking customer journey maps but unfortunately, it's really quite tricky to make any changes - it feels rather clunky.

Pretty but not easy to use

A robust tool for cjm

I have only used this program for probably around 2 hours or less but from what I used it was very easy to use. The black side bar is a little off-putting, I think a dark grey would make it look more natural.

Missing a couple things that would make it great

Realmente nos resuelve el crecimiento, porque cada oficina que abrimos, ya tiene disponibles todos los procesos que llevamos a cabo de manera visual y sencilla de ejecutar.


Mucho más que CJM

Much more than CJM

I like uxpressia from the beginnig to the end, it's user friendly it's very intuitive 

Easy to use

Hi Jesus!

We are glad you find our tool helpful, and thank you for your feedback! Until you feel like upgrading to a paid plan, you can reach out to us on our live chat, for some workaround advice with the limitations of the free plan.

Have an amazing day! :)

Identify gaps between desired customer journey and actual customer journey, enabling agreement on priorities.

UXPressia Reviews - Page 3

79 reviews

Journey Map al instante

excellent web-based package