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vcita vs Apptoto Comparison
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Overview
vcita is an all-in-one business management app designed with small businesses in mind, helping you manage your clients, schedule,...
Apptoto is an automated appointment reminder solution that connects with existing calendars, extracts contacts, and sends...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Screenshots
Pricing
Starting from
$12.45/mo.month
- Free trial available
- No credit card required
- Free account
- Subscription based
Starting from
$29/mo.month
- Free trial available
- No credit card required
- Free account
- Subscription based
User reviews
Pros
I love the ease of navigating through this software. It’s very user friendly and if I have questions I can call and get friendly customer service.
It’s good for keeping your business up and running. CRM is very nice and the mobile app is convenient.
Its a clean design and offers me all I need at a good price point. I've been a customer for 5 years and I really want to keep using them but I just can't afford to be down as often as I am.
Pros
The staff have been amazing- Very helpful and supportive. It has beeen a natural progression that was much needed.
My experience with Apptoto has been absolutely awesome. It has saved me money and made my job so much easier.
Excellent, easy to use, you can save time. Very versatile for reminders of all kinds.
Cons
THEIR LACK OF CUSTOMER SERVICE!!! As I said they are the life blood of my business but this is the 3rd time in less than 2 years my pop up is not working and neither is the scheduler.
Our clients struggled with the appointment process and became frustrated with the system. We had to go another direction and were out $615 for only three months of service.
The limitation with the PayPal automation, as I cannot specify which service I am automating in zapier. The layout of the emails coming from the platform with coding, doesn't look very high level.
Cons
After over a year of using this service it has failed on me at least 15 times. That is, for no warning it will stop pushing notifications to customers and updating your calendar.
The only negative I have found is there is no in person training. You can watch live on line tutorials or webinars.
Occasionally it will pick the wrong contact for the message, but those issues are rare.
Key features
- Total features178
- API
- Access Controls/Permissions
- Alerts/Notifications
- Applications Management
- Appointment Management
- Appointment Scheduling
- Attendance Tracking
- Auto-Responders
- Automated Responses
- Automated Scheduling
- Availability Management
- Batch Processing
- Bill Payment
- Billing & Invoicing
- Billing Portal
- Booking Management
- Business Card/Badge Scanning
- Business Coaching
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Reminders
- Campaign Management
- Care Summaries
- Cataloging/Categorization
- Class Management
- Class Registration
- Class Scheduling
- Client Database
- Client Management
- Client Portal
- Client Profiles
- Clinical Notes
- Collaboration Tools
- Confirmation/Reminders
- Contact Database
- Contact Management
- Content Management
- Credit Card Processing
- Customer Database
- Customer Mobile App
- Customer Service Analytics
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Invoices
- Customization
- Data Import/Export
- Data Security
- Document Management
- Document Storage
- Drag & Drop
- Drip Campaigns
- Electronic Payments
- Email Campaign Management
- Email Invitations & Reminders
- Email Management
- Email Marketing
- Employee Management
- Employee Scheduling
- Enrollment Confirmation
- Event Calendar
- Event Management
- Event Scheduling
- Event Triggered Actions
- Exercise Library
- FAQ
- Facility Scheduling
- Faculty/Staff Management
- File Sharing
- File Transfer
- For Physical Therapy
- For Salons and Spas
- Gift Card Management
- Group Registration
- Group Scheduling
- HIPAA Compliant
- Healthcare Compliance
- Hourly Billing
- Image Library
- In-person Trainer
- Intake Management
- Interaction Tracking
- Invoice Creation
- Invoice History
- Invoice Management
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lesson Notes
- Life Coaching
- List Management
- Loyalty Program
- Mail Merge
- Marketing Automation
- Mass Texting
- Medical Billing
- Member Management
- Membership Management
- Message Personalization
- Messaging
- Microsoft Outlook Integration
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Coupons
- Mobile Optimized Emails
- Mobile Payments
- Multi-Channel Marketing
- Multi-Currency
- Multi-Language
- Multi-Location
- Multi-Physician
- No-Show Tracking
- Nutrition Program
- On Call Scheduling
- Online Booking
- Online Classes
- Online Invoicing
- Online Payments
- Online Registration
- Online Trainer
- Parent Portal
- Parent/Student Portal
- Patient Engagement
- Patient Intake
- Patient Management
- Patient Portal
- Patient Records Management
- Patient Scheduling
- Payment Processing
- Payment Reminders
- Performance Metrics
- Physician Management
- Physician Scheduling
- Point of Sale (POS)
- Practice Management
- Progress Notes
- Project Billing
- Promotions Management
- QuickBooks Integration
- Quotes/Estimates
- Real Time Notifications
- Real-Time Chat
- Real-time Scheduling
- Recurring Appointments
- Recurring/Subscription Billing
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Rescheduling
- Resource Scheduling
- Room Booking
- SMS Marketing Managment
- SMS Messaging
- SMS Reminders
- Scheduled Messaging
- Scheduling
- Score Tracking
- Search/Filter
- Secure Messaging
- Segmentation
- Self Service Portal
- Shared Contacts
- Social Media Integration
- Sport Coaching
- Staff Management
- Team Calendars
- Team Management
- Template Management
- Territory Management
- Third Party Integrations
- Treatment Packages
- Treatment Planning
- User Management
- Video Conferencing
- Video Consultations
- Website Integration
- Widgets
- Workflow Management
- iCalendar Support
- Total features28
- API
- Access Controls/Permissions
- Alerts/Notifications
- Applications Management
- Appointment Management
- Appointment Scheduling
- Attendance Tracking
- Auto-Responders
- Automated Responses
- Automated Scheduling
- Availability Management
- Batch Processing
- Bill Payment
- Billing & Invoicing
- Billing Portal
- Booking Management
- Business Card/Badge Scanning
- Business Coaching
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Reminders
- Campaign Management
- Care Summaries
- Cataloging/Categorization
- Class Management
- Class Registration
- Class Scheduling
- Client Database
- Client Management
- Client Portal
- Client Profiles
- Clinical Notes
- Collaboration Tools
- Confirmation/Reminders
- Contact Database
- Contact Management
- Content Management
- Credit Card Processing
- Customer Database
- Customer Mobile App
- Customer Service Analytics
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Invoices
- Customization
- Data Import/Export
- Data Security
- Document Management
- Document Storage
- Drag & Drop
- Drip Campaigns
- Electronic Payments
- Email Campaign Management
- Email Invitations & Reminders
- Email Management
- Email Marketing
- Employee Management
- Employee Scheduling
- Enrollment Confirmation
- Event Calendar
- Event Management
- Event Scheduling
- Event Triggered Actions
- Exercise Library
- FAQ
- Facility Scheduling
- Faculty/Staff Management
- File Sharing
- File Transfer
- For Physical Therapy
- For Salons and Spas
- Gift Card Management
- Group Registration
- Group Scheduling
- HIPAA Compliant
- Healthcare Compliance
- Hourly Billing
- Image Library
- In-person Trainer
- Intake Management
- Interaction Tracking
- Invoice Creation
- Invoice History
- Invoice Management
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lesson Notes
- Life Coaching
- List Management
- Loyalty Program
- Mail Merge
- Marketing Automation
- Mass Texting
- Medical Billing
- Member Management
- Membership Management
- Message Personalization
- Messaging
- Microsoft Outlook Integration
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Coupons
- Mobile Optimized Emails
- Mobile Payments
- Multi-Channel Marketing
- Multi-Currency
- Multi-Language
- Multi-Location
- Multi-Physician
- No-Show Tracking
- Nutrition Program
- On Call Scheduling
- Online Booking
- Online Classes
- Online Invoicing
- Online Payments
- Online Registration
- Online Trainer
- Parent Portal
- Parent/Student Portal
- Patient Engagement
- Patient Intake
- Patient Management
- Patient Portal
- Patient Records Management
- Patient Scheduling
- Payment Processing
- Payment Reminders
- Performance Metrics
- Physician Management
- Physician Scheduling
- Point of Sale (POS)
- Practice Management
- Progress Notes
- Project Billing
- Promotions Management
- QuickBooks Integration
- Quotes/Estimates
- Real Time Notifications
- Real-Time Chat
- Real-time Scheduling
- Recurring Appointments
- Recurring/Subscription Billing
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Rescheduling
- Resource Scheduling
- Room Booking
- SMS Marketing Managment
- SMS Messaging
- SMS Reminders
- Scheduled Messaging
- Scheduling
- Score Tracking
- Search/Filter
- Secure Messaging
- Segmentation
- Self Service Portal
- Shared Contacts
- Social Media Integration
- Sport Coaching
- Staff Management
- Team Calendars
- Team Management
- Template Management
- Territory Management
- Third Party Integrations
- Treatment Packages
- Treatment Planning
- User Management
- Video Conferencing
- Video Consultations
- Website Integration
- Widgets
- Workflow Management
- iCalendar Support
Integrations
- Total integrations32
- Constant Contact
- Gmail
- Google Analytics
- Google Calendar
- HubSpot CRM
- Mailchimp
- Microsoft 365
- Microsoft Outlook
- PayPal
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- Wordpress
- Xero
- Zapier
- Zendesk
- Total integrations6
- Constant Contact
- Gmail
- Google Analytics
- Google Calendar
- HubSpot CRM
- Mailchimp
- Microsoft 365
- Microsoft Outlook
- PayPal
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- Wordpress
- Xero
- Zapier
- Zendesk
Security
- Encryption of sensitive data at rest
- HTTPS for all pages (web-based apps)
- Reports/alerts for security breaches
- Multifactor authentication options
- Customer data removed upon service cancellation
- Encryption of sensitive data at rest
- HTTPS for all pages (web-based apps)
- Reports/alerts for security breaches
- Multifactor authentication options
- Customer data removed upon service cancellation
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vcita vs. Apptoto
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