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vcita vs Book Like A Boss Comparison

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Good recommendations?

vcita logo

vcita

94pts

Overview

Category Leaders

vcita is an all-in-one business management app designed with small businesses in mind, helping you manage your clients, schedule,...

Category Leaders

Book Like A Boss is a platform for scheduling appointments and selling products and services online through a custom all-in-one...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

35

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

9

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

257

5

4

3

2

1

168

59

14

7

9

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

4.7

342

5

4

3

2

1

263

68

9

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

I loved that all of the scheduling and finance management was transferred online, as this administration side 2as a part of the business that I wasn't enjoying, but was also taking a lot of time.
Robust, all inclusive system, with outstanding customer support.
I love the simplicity and functionality of this product.

Pros

They are so helpful and accommodating to the members. They continue to make BLAB better, it's the best scheduling software with lots of flexibility.
It's VERY user friendly, has a lot of options for personalization and is great money for value. The customer service is also very friendly and reactive.
It's been a great, user-friendly experience. I love how it integrates with Google Calendar.

Cons

This avoids many internal developments that are often inefficient or very costly.
No Vcita no business for me. They have no live support, I've hated this from day 1.
You cannot delete appointments made in error nor can you 'actually' delete contacts.

Cons

It was a little hard to get set up initially, both within the software and integrating with my Google calendar. Having multiple places to change the same function was frustrating at times.
It's also frustrating that partial payments/deposits cannot be set up through the system.
Their calendar widget loads AFTER the header and footer has loaded. It may confuse someone who is looking on such an app for the first time.
  • Vendor responds to reviews
  • Last review22 days ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features278
  • 2-Way Messaging
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Activities Booking
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Tracking
  • Automated Responses
  • Automated Scheduling
  • Autoresponders
  • Availability Indicator
  • Availability Management
  • Batch Processing
  • Bill Payment
  • Billing & Invoicing
  • Billing Portal
  • Booking Management
  • Booking Notes
  • Business Card/Badge Scanning
  • Business Coaching
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Recording
  • Call Reminders
  • Campaign Management
  • Campaign Scheduling
  • Candidate Profiles
  • Care Summaries
  • Case Management
  • Channel Management
  • Chat/Messaging
  • Class Management
  • Class Registration
  • Class Scheduling
  • Click Tracking
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Clinical Notes
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Communication Management
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Content Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Mobile App
  • Customer Statements
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Security
  • Debit/Credit Card Processing
  • Discount Management
  • Dispatch Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Due Date Tracking
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Email Tracking
  • Employee Management
  • Employee Scheduling
  • Enrollment Confirmation
  • Estimating
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Triggered Actions
  • Exercise Library
  • Facility Scheduling
  • Faculty/Staff Management
  • File Management
  • File Sharing
  • File Storage
  • Financial Management
  • Fitness Plan
  • For Accountants
  • For Barbershops
  • For Carpet Cleaners
  • For Dance Studios
  • For Field Service
  • For Group Therapy
  • For Gyms
  • For Handyman Industry
  • For Healthcare
  • For Mac Devices
  • For Medical Purposes
  • For Medical Spas
  • For Mental/Behavioral Health
  • For Physical Therapy
  • For Plumbing Industry
  • For Real Estate
  • For Salons and Spas
  • For Small Businesses
  • For Startups
  • For Yoga/Pilates Studios
  • For iPad Devices
  • GDPR Compliance
  • Gift Card Management
  • Group Registration
  • Group Reservations
  • Group Scheduling
  • HIPAA Compliant
  • Healthcare Compliance
  • Hourly Billing
  • Image Library
  • In-Person Payments
  • In-person Trainer
  • Intake Management
  • Interaction Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Job Management
  • Job Scheduling
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Lesson Notes
  • Life Coaching
  • List Management
  • Live Chat
  • Loyalty Program
  • Maintenance Scheduling
  • Marketing Automation
  • Mass Texting
  • Medical Billing
  • Meeting Management
  • Member Management
  • Membership Management
  • Mentor/Coach Matching
  • Message Personalization
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Coupons
  • Mobile Optimization
  • Mobile Payments
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Period Recurring Billing
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple Payment Options
  • Multiple User Accounts
  • No-Show Tracking
  • Nutrition Program
  • On Call Scheduling
  • One-to-One Messaging
  • Online Booking
  • Online Classes
  • Online Invoicing
  • Online Payments
  • Online Registration
  • Online Scheduling
  • Online Trainer
  • Order Management
  • Parent Portal
  • Parent/Student Portal
  • Partial Payments
  • Patient Communications
  • Patient Engagement
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Collection
  • Payment Collection in the Field
  • Payment Processing
  • Payment Reminders
  • Payroll Management
  • Performance Metrics
  • Physician Management
  • Physician Scheduling
  • Point of Sale (POS)
  • Practice Management
  • Preview Functionality
  • Process/Workflow Automation
  • Program Management
  • Progress Notes
  • Progress Tracking
  • Project Billing
  • Promotions Management
  • Proposal Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Receivables Ledger
  • Records Management
  • Recurring Appointments
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Referral Tracking
  • Refund Management
  • Registration Management
  • Reminders
  • Remote Treatment Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Resource Scheduling
  • Role-Based Permissions
  • Room Booking
  • SMS Marketing
  • SMS Messaging
  • SMS Reminders
  • Sales Pipeline Management
  • Sales Reports
  • Sales Tax Management
  • Scheduled Messaging
  • Scheduling
  • Score Tracking
  • Search/Filter
  • Secure Data Storage
  • Secure Messaging
  • Segmentation
  • Self Payment
  • Self Service Portal
  • Shared Contacts
  • Social Media Integration
  • Sport Coaching
  • Staff Management
  • Status Tracking
  • Student Management
  • Task Management
  • Task Scheduling
  • Tax Calculation
  • Team Calendars
  • Team Management
  • Team Notes
  • Template Management
  • Territory Management
  • Therapy Notes
  • Third-Party Integrations
  • Transaction History
  • Treatment Packages
  • Two-Way Audio & Video
  • Two-Way Communication
  • User Management
  • Video Conferencing
  • Video Consultations
  • Virtual Meetings
  • Wait List Management
  • Web Forms
  • Website Integration
  • Work Order Management
  • Workflow Management
  • Total features87
  • 2-Way Messaging
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Activities Booking
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Tracking
  • Automated Responses
  • Automated Scheduling
  • Autoresponders
  • Availability Indicator
  • Availability Management
  • Batch Processing
  • Bill Payment
  • Billing & Invoicing
  • Billing Portal
  • Booking Management
  • Booking Notes
  • Business Card/Badge Scanning
  • Business Coaching
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Recording
  • Call Reminders
  • Campaign Management
  • Campaign Scheduling
  • Candidate Profiles
  • Care Summaries
  • Case Management
  • Channel Management
  • Chat/Messaging
  • Class Management
  • Class Registration
  • Class Scheduling
  • Click Tracking
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Clinical Notes
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Communication Management
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Content Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Mobile App
  • Customer Statements
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Security
  • Debit/Credit Card Processing
  • Discount Management
  • Dispatch Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Due Date Tracking
  • EMR/EHR
  • Electronic Payments
  • Electronic Signature
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Email Tracking
  • Employee Management
  • Employee Scheduling
  • Enrollment Confirmation
  • Estimating
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Triggered Actions
  • Exercise Library
  • Facility Scheduling
  • Faculty/Staff Management
  • File Management
  • File Sharing
  • File Storage
  • Financial Management
  • Fitness Plan
  • For Accountants
  • For Barbershops
  • For Carpet Cleaners
  • For Dance Studios
  • For Field Service
  • For Group Therapy
  • For Gyms
  • For Handyman Industry
  • For Healthcare
  • For Mac Devices
  • For Medical Purposes
  • For Medical Spas
  • For Mental/Behavioral Health
  • For Physical Therapy
  • For Plumbing Industry
  • For Real Estate
  • For Salons and Spas
  • For Small Businesses
  • For Startups
  • For Yoga/Pilates Studios
  • For iPad Devices
  • GDPR Compliance
  • Gift Card Management
  • Group Registration
  • Group Reservations
  • Group Scheduling
  • HIPAA Compliant
  • Healthcare Compliance
  • Hourly Billing
  • Image Library
  • In-Person Payments
  • In-person Trainer
  • Intake Management
  • Interaction Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Job Management
  • Job Scheduling
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Lesson Notes
  • Life Coaching
  • List Management
  • Live Chat
  • Loyalty Program
  • Maintenance Scheduling
  • Marketing Automation
  • Mass Texting
  • Medical Billing
  • Meeting Management
  • Member Management
  • Membership Management
  • Mentor/Coach Matching
  • Message Personalization
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Coupons
  • Mobile Optimization
  • Mobile Payments
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Period Recurring Billing
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple Payment Options
  • Multiple User Accounts
  • No-Show Tracking
  • Nutrition Program
  • On Call Scheduling
  • One-to-One Messaging
  • Online Booking
  • Online Classes
  • Online Invoicing
  • Online Payments
  • Online Registration
  • Online Scheduling
  • Online Trainer
  • Order Management
  • Parent Portal
  • Parent/Student Portal
  • Partial Payments
  • Patient Communications
  • Patient Engagement
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Collection
  • Payment Collection in the Field
  • Payment Processing
  • Payment Reminders
  • Payroll Management
  • Performance Metrics
  • Physician Management
  • Physician Scheduling
  • Point of Sale (POS)
  • Practice Management
  • Preview Functionality
  • Process/Workflow Automation
  • Program Management
  • Progress Notes
  • Progress Tracking
  • Project Billing
  • Promotions Management
  • Proposal Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Receivables Ledger
  • Records Management
  • Recurring Appointments
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Referral Tracking
  • Refund Management
  • Registration Management
  • Reminders
  • Remote Treatment Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Resource Scheduling
  • Role-Based Permissions
  • Room Booking
  • SMS Marketing
  • SMS Messaging
  • SMS Reminders
  • Sales Pipeline Management
  • Sales Reports
  • Sales Tax Management
  • Scheduled Messaging
  • Scheduling
  • Score Tracking
  • Search/Filter
  • Secure Data Storage
  • Secure Messaging
  • Segmentation
  • Self Payment
  • Self Service Portal
  • Shared Contacts
  • Social Media Integration
  • Sport Coaching
  • Staff Management
  • Status Tracking
  • Student Management
  • Task Management
  • Task Scheduling
  • Tax Calculation
  • Team Calendars
  • Team Management
  • Team Notes
  • Template Management
  • Territory Management
  • Therapy Notes
  • Third-Party Integrations
  • Transaction History
  • Treatment Packages
  • Two-Way Audio & Video
  • Two-Way Communication
  • User Management
  • Video Conferencing
  • Video Consultations
  • Virtual Meetings
  • Wait List Management
  • Web Forms
  • Website Integration
  • Work Order Management
  • Workflow Management

Integrations

  • Total integrations35
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations21
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

AvatarImg
AvatarImg

Melissa W.

Internet,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

vcita logo

vcita

Keeps me connected and organized

Reviewed 10 years ago

Clients and prospects can set up a 15 min phone chat or book a consultation via the scheduling form. All information is stored in my "address book" and I can even require prepayment for certain services. So far, I am very happy with the application on my web site.

Pros

Syncs with Google Text alerts Email alerts

Cons

No cons were added to this review

AvatarImg

Verified reviewer

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

vcita logo

vcita

Wonderful way to engage visitors to your website. I highly recommend for new practitioners

Reviewed 7 years ago

Love having my clients book online and syncs with Google calendar.

Pros

1. Love the POP up on the website - engages visitors and my business grew because of it 2. I like the ability for my patients to schedule their own appointments and I can make recurring appointments 3. People can schedule with other team members 4. Syncs with Google Calendar 5. Works well on mobile

Cons

1. On rare occasion the sync with Google calendar doesn't work and it messes up my schedule. 2. I ask for 48 hour cancellation but clients can still cancel last minute and the system lets them reschedule it even though the policy says they cannot 3. Email campaigns are rudimentary and are extremely cumbersome for those with over 500 mailing list and one cannot divide the blast based on metrics (the most active clients in the last 6 months, certain age groups etc.)

TN
AvatarImg

Trenda N.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

vcita logo

vcita

Great program! I love that team members can book their own calls with me!

Reviewed 7 years ago
Pros

Frees up time needed for me to book team calls by giving them the ability to book their own. Seems easy to use and learn. I've barely scratched the surface of the services that the system can help me with.

Cons

No cons were added to this review

AvatarImg
AvatarImg

Aundrea D.

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

vcita logo

vcita

A pleasant tool to use for non technical people and creates ease for clients to self book sessions.

Reviewed 6 years ago

Ability to have clients set up appointments, collect payment, and share documents. Also ability to send emails from the same tool is extremely beneficial in keeping systems and processes simplified.

Pros

I like the interface and easy to use set up features. I like the customer facing portal and how easy it is to customize for my business. The ability to set up schedules is decent and makes client booking simpler.

Cons

What I don't like is the lack of flexibility in setting up packages of sessions and allowing clients to book their package sessions. Also the discount offerings are limited and ability to set up group class registration isn't convenient.

RM
AvatarImg

Richard M.

Professional Training & Coaching, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

vcita logo

vcita

Essential Consulting and Executive Coaching Resource

Reviewed 2 years ago

vcita has contributed to The Aware Leader LLC's success. Makes my life easier!

Pros

My clients, or their administrative assistants, book their appointments...no back and forth emails to identify a mutual time and day for all parties involved. Also, vcita links with Zoom to set up the meeting

Cons

I would like to build in automatic 15-minute breaks between calls

sk
AvatarImg

samuel k w.

Marketing and Advertising, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

vcita logo

vcita

leverange on automation

Reviewed 2 years ago

awesome, it makes me to be confidence , I can now send traffic to my website knowing potential customers will be able to book appointment

Pros

automations appointment scheduler, and is for client to book by filling simple form, also follow up smg which gives ideas of what you can decide to send by editing

Cons

not so much into it, with the few tool i use is good to go, for now there's nothing to complain about, but if it popup will come back to share

CK
AvatarImg

Chelsea K.

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

vcita logo

vcita

Dependable, but not the easiest to tailor to my specific needs.

Reviewed 7 years ago
Pros

Calendar feature is easy to use and I like the overall format and the way it looks, and the reminders that are sent out prior to the meetings.

Cons

I have had issues with time zones- it is supposed to automatically adjust to the client time zone when they book a meeting, but every few weeks something goes wrong and I call a client at the wrong time, which doesn't reflect very well on our business.

KO
AvatarImg

Karlis O.

Construction, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

vcita logo

vcita

Great solution for small bussiness

Reviewed 3 years ago

Overall, we've had a terrific time with vCita. They provide a number of features that are in accordance with market conditions, and they back up their releases with webinars and training calls.

Pros

Appointments are put up in a very straightforward manner.  Ability to personalize the schedule page to make it look more professional and to differentiate the services available. The concept of a customer portal appeals to me. Clients can use the portal to make payments, book appointments, and send documents.

Cons

The billing/invoicing mechanism isn't as robust as some other systems. I'd like the program to send out monthly retainer billing in particular.

BN
AvatarImg

Brian N.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

vcita logo

vcita

Hypnotherapy Business

Reviewed 6 years ago
Pros

Good website widget/contact form. Used the free version for a while before taking the plunge and paying for a full plan.It integrates with Google Calendar and customers can book online - it's great and saves a lot of time especially as a one man band as customers can do everything online leaving me to see to the customers.

Cons

Plans are a bit expensive for a one man run business and the free version doesn't give enough flexibility.

AvatarImg

Verified reviewer

Mental Health Care, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

vcita logo

vcita

Great software for small business owner/solopreneur

Reviewed 2 years ago
Pros

It enables me to easily communicate with prospective clients, book them on my calendar, and send reminders for appointments. It's great for invoices, allowing online payments and tracking of income.

Cons

Sometimes it's hard to navigate to find the client or invoice I'm looking for. But honestly, there's not much to dislike.

AO
AvatarImg

Amy O.

Events Services, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

vcita logo

vcita

Setting Up for Your Business - Not easy at all!

Reviewed 2 years ago

It has been a pretty frustrating experience trying to get this running smoothly. I have spent SEVERAL hours/days trying to figure out glitches, workarounds, etc. I don't feel it's the right product for my company. I do plan to switch to another platform that will work better for my needs. I know they have tried, but I only get short timeframes to work with them and then I have to schedule another appointment. I would have rather paid a lot more money upfront to have them work on it until it was perfect. I have now given up because I'm just tired of it.

Pros

I love the way it looks on my website. I am able to use the colors of my logo, etc. so it looks professional. I think customers like to be able to book on the spot. I think it's nice that I can approve each event. It helps me from doing back and forth phone calls. I like that it gets integrated with my gmail calendars that are shared with the employees.

Cons

It is taking FOREVER to figure out how to set things up to streamline for my personalized business needs. Not sure this is the best platform for my business. I don't like how "wordy" it is in my gmail calendar. I wish I could customize things more, like addresses for instant. It requires them to put an address in, but it is not integrated to ensure it is a true address. We have gone to the wrong location multiple times. I have multiple services w/ 2 separate trucks. I find myself having to try to do a lot of workarounds that don't go well for the customers.I wish it was easier to use with Quickbooks. You can do a one-time sync but then it only syncs if customers get sent an invoice, and only a few details get synced over to Quickbooks. My CRMs don't match.

Vendor response

Thank you for feedback Amy! I'm glad to hear you like the website widget! Sorry to hear you are considering to switch to another platform. We see most businesses getting their account up and running pretty fast, but the more advanced customizations can sometime take some extra time. It's definitely work investing a bit more time to get things right for your business (: Our team is happy to help! The QuickBooks integration is pretty robust and offer a real time sync so please let us know if you need any help setting it up!

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Grant C.

Alternative Medicine,

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Overall Rating
  • Value for money
  • Ease of use
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VCita tells the world you are READY for BUSINESS!

Reviewed 9 years ago

I love this software. It puts your talents and abilities in front of the world and says "BOOK NOW!" That is a powerful message and must result in more business. And, the software keeps me organized when it comes to following up with clients. Again, I love this software!

Pros

I got a call today from a customer support guy at VCita. He actually spent 20 minutes on the phone showing me how to get the most out of the software. I don't recall ever getting a call like that before. Good on ya VCita!

Cons

No cons were added to this review

KA
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Karissa A.

Broadcast Media,

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  • Value for money
  • Ease of use
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Using vCita

Reviewed 10 years ago

I just started using vCita to give my readers a way to book complimentary blog consults with me. I'm really impressed with how easy this was to do. I'm ok with computers and technology but was afraid booking appointments and getting them transferred to my Google calendar would be complicated. I was so glad that with vCita it was actually really simple.

Pros

easy to use good way to have communication with my clients simple to figure out

Cons

none so far.

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Ernest E.

Professional Training & Coaching,

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  • Value for money
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Capturing leads

Reviewed 9 years ago

I recently installed vCita software on our website www.jobinterviewservices.co.uk to generate leads and increase conversion of sales, am pleased that it has exceeded beyond expectations. The plugin also gives opportunity for prospects to schedule appointment , pay online etc. Prospects are also able to book service with difficulty.

Pros

Easy to use for booking service. Generate leads Secured booking payment form. Prospect can schedule appointment online Reduce telephone calls. Preferable to other booking appointment software used in the past.

Cons

None noticed since using the software.

RS
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Randy S.

Consumer Services, 1-10 employees

Used daily for 2+ years

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Expensive

Reviewed 2 years ago

I like it very well

Pros

It is easy to use and easily accommodates employees. Easy to set up and understand.Complete package

Cons

Honestly the mobile app gives me a lot of trouble. Have to restart phone to get it to load.The cost. When I started it was very cost effective. Now its almost to the point where I will need to look for something else... Started at $29 now I'm at $150 or something like that.

BC
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Bradford C.

Automotive, self-employed

Used daily for 2+ years

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Makes my small business look and feel bigger than it is to my clients and potential clients

Reviewed 5 years ago

I really like the calendar management which allows me to send appointment invitations that once accepted automatically puts it in my calendar. I also like the client portal which is separate from my regular email and I get a text notification if someone communicates through the portal. It also sends text reminders automatically. Like I mentioned earlier, if there was a pipeline management feature it would be unbeatable. I am currently looking for pipeline management that will intergrate throughZapier.

Pros

I really like the calendar management features

Cons

Wish it had pipe line management feature

BS
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Brenda S.

Alternative Medicine, self-employed

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I am not tech savvy but I can use this software and the customer service is excellent.

Reviewed 7 years ago

A complete online scheduling, email, CRM, event booking, stat tracking system. It's perfect for me.

Pros

It's easy to learn and use for both myself and my clients. I can customize the communications and the reminders are great. I also like that I can book events through the software so I don't have to use Eventbrite or any other outside program. I get paid in two days rather than wait for Eventbrite to hold my money until the event is over. I love that I can choose whether or not I require payment for my different services. There's also an email component built in so I can communicate with my clients directly. It's very complete for what I want and need.

Cons

I can't make admin changes from the phone app. I have to go into the desk/laptop version. It's not a big deal but sometimes I want to make changes to my settings when I think about them and have to wait until I can get to the full version .

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Verified reviewer

Financial Services, 1,001-5,000 employees

Used monthly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Robust business management innovation capabilities

Reviewed 6 years ago
Pros

Does a good job rolling up a suite of basic business management tools like client management, calendar management, and billing / invoicing

Cons

Because it focuses on several different tools I'm not sure that it does a phenomenal job with all of them. It could be that they'd do better by focusing more on just one or two.

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Lynne K.

Publishing,

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  • Value for money
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Really like Vcita

Reviewed 10 years ago

I've been using Vcita for a month now and just love it. I live in South America, which means that I used to mess up my calendar every time Daylight Savings Time started in the USA. Now my clients can book their own appointments in their time zone and Vcita ensures the time translates into my time zone perfectly. I work with busy authors and they love the ease of scheduling their own appointments with Vcita. Thank you for saving me time and headaches!

Pros

No more time zone confusion Saves time Clients can easily set up or change their appointments without emailing or calling me Looks professional and accessible Helps me block my time effectively

Cons

No synching well with my google calendar. I have to manually enter appointments in my calendar but that is a minor annoyance for an otherwise great product.

JM
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John M.

Financial Services, self-employed

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great for scheduling and keeping a simple database

Reviewed 2 years ago

I think I’ve been using vcita for almost 10 years so that says it all.

Pros

Scheduling options are great and nice I can make notes for each client

Cons

For what I pay , more functionality like a sales funnel would be phenomenal.

AC
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Ann C.

Self-employed

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Vcita has grown along with my dog walking business

Reviewed 7 years ago

Automation, ease of use, runs my business life efficiently

Pros

Vcita has "grown" along with my dog walking/pet care business that I started 3 years ago. I use it everyday. The facebook page for improvement suggestions has been a great way to listen to customer needs. I'm impressed by all of the positive changes so far

Cons

The accounting aspect. I wanted to clear out my data so I could start the calendar year with a zero balance and use it to track my earnings/ cash flow. I am not able to use vCita for this so I have to pay a book keeper to do it. Cant archive old clients. I have about 70 customers over the last 3 years. I only have about 20 "active" at any one time so I'd like there to be a data file/storage for the in-actives that I can access/reactivate when they want my services. Not able to be able to color code my appointments so I use Google calendar. Server shuts down or times out so when I'm on the road when that happens I have to rely on my backup google calendar to make sure I'm on time for appointments or don't miss one.

KH
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Kelli H.

Accounting, 1-10 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great product for my small business

Reviewed 2 years ago

I've been using it for over 2 years and I really like the product.

Pros

My clients have a secure place to connect with me and share documents. They can request appointments based on days and times that work for them. I can manage my workflow more effeciently.

Cons

I wish the software had the ability to link 2 or more individuals to one business, so that they all receive the emails and requests.

JL
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Justin L.

11-50 employees

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Solid software

Reviewed 10 years ago

Like the software, it brings what i need to communicate and schedule with my clients

Pros

No pros were added to this review

Cons

No cons were added to this review

SS
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Shelly S.

Consumer Services, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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December 2022

Reviewed 2 years ago

At first I absolutely loved it. The separate calendar has made it especially difficult and currently the sink is not working, so I am not able to see you on calendar in any place. This is created major problems for my business.

Pros

I like how you can customize different meetings with a lot of detail. The user experience overall is pretty good.

Cons

The sync snd recurring Meeting functionality needs work. If it doesn’t work all the time then we can’t rely on it. I really don’t like the fact that we have to have a separate for vcita feed rather than feeding into our Google calendar like it used to. It has added a lot of complexity to our end.

Vendor response

Thanks for your feedback Shelly! Glad to hear you like our meeting customization settings! Sorry to hear you did not have a good experience with our Google Sync feature. With the Sync, you should be able to use both calendars easily. Have you reached out to the team regarding these concerns? We'd love to help you get your calendars in sync & recurring bookings sorted!

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Mary Jane S.

Real Estate, 51-200 employees

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excellent service & great way to stay connected

Reviewed 9 years ago

I appreciate excellent customer service as it sets apart the amazing companies from the good companies! This tool has been extremely helpful in making it possible to stay in contact with new customers daily. I am thankful to have a simplified solution to scheduling appointments. Vcita saves time and reduces the stress of finding the right time to meet with someone. it is easy to use and very reliable.

Pros

easy to use reliable nice design features customizable options text alerts are the best

Cons

needs a chat feature would like to have more design options online calendar tool accessible from phone