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vcita vs Shrinkrapt Comparison

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Overview

Category Leaders

vcita is an all-in-one business management app designed with small businesses in mind, helping you manage your clients, schedule,...

ShrinkRapt is a medical practice management software designed to help mental health practitioners streamline patient scheduling,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

19

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

35

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

132

42

9

5

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

2.7

5

4

3

2

1

6

4

2

5

10

  • Value for money
  • Ease of use
  • Features
  • Customer support
70%
would recommend this app

Pros

I loved that all of the scheduling and finance management was transferred online, as this administration side 2as a part of the business that I wasn't enjoying, but was also taking a lot of time.

LS

Lauren S.

Robust, all inclusive system, with outstanding customer support.

SK

Scott K.

I like the ease of use and the time efficiency that this software has brought into the administrative aspects of my ministry.

SD

Sharron D.

Pros

I like the main page where I can scroll down and see all the names and the date of the last visit and patient balance, a feature that is very useful. I love having the tech support as needed.

JL

Jo L.

I like that it is not calendar based. I like that each version is improved.

BG

Barbara G.

Have been using it for years and we are very pleased with how it works for our practice.

LW

Lynne W.

Cons

This avoids many internal developments that are often inefficient or very costly.

DL

Denys L.

No Vcita no business for me. They have no live support, I've hated this from day 1.

LB

Linda B.

You cannot delete appointments made in error nor can you 'actually' delete contacts.

Michelle D.

Cons

The single worst thing about Shrinkrapt is the non-existent support experience and the owner's lack of empathy for his customers.

AR

Anonymous Reviewer

You can only contact them by email, they give you a one-liner back and refuse to admit their product is defective.

AB

Anna B.

My old 7.1 was not working well; Sierra was going to make that worse. So I bought the new system as their Facebook page said 9.0 was operational with Sierra.

SS

Susan S.

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features200
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Tracking
  • Auto-Responders
  • Automated Responses
  • Automated Scheduling
  • Availability Management
  • Batch Processing
  • Bill Payment
  • Billing & Invoicing
  • Billing Portal
  • Booking Management
  • Business Card/Badge Scanning
  • Business Coaching
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Management
  • Candidate Profiles
  • Care Plan Management
  • Care Summaries
  • Case Management
  • Cataloging/Categorization
  • Claims Management
  • Claims Scrubbing
  • Class Management
  • Class Registration
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Clinical Notes
  • Code & Charge Entry
  • Collaboration Tools
  • Color Codes/Icons
  • Communication Management
  • Compliance Management
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Mobile App
  • Customer Service Analytics
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customization
  • Data Import/Export
  • Data Security
  • Document Management
  • Document Storage
  • Drip Campaigns
  • Dunning Management
  • EMR/EHR
  • Electronic Payments
  • Email Campaign Management
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Employee Management
  • Employee Scheduling
  • Enrollment Confirmation
  • Estimating
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Triggered Actions
  • Exercise Library
  • Expense Claims
  • FAQ
  • Facility Scheduling
  • Faculty/Staff Management
  • File Management
  • File Sharing
  • File Storage
  • File Transfer
  • For HVAC Companies
  • For Mac Devices
  • For Medical Purposes
  • For Physical Therapy
  • For Salons and Spas
  • For Startups
  • For iPad Devices
  • Gift Card Management
  • Group Registration
  • Group Scheduling
  • HIPAA Compliant
  • Healthcare Compliance
  • Hourly Billing
  • Image Library
  • In-person Trainer
  • Initial Assessments
  • Insurance Management
  • Intake Management
  • Interaction Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Job Scheduling
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lesson Notes
  • Life Coaching
  • List Management
  • Loyalty Program
  • Maintenance Scheduling
  • Marketing Automation
  • Mass Texting
  • Medical Billing
  • Member Management
  • Membership Management
  • Message Personalization
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Coupons
  • Mobile Optimized Emails
  • Mobile Payments
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • Nutrition Program
  • On Call Scheduling
  • One-to-One Messaging
  • Online Booking
  • Online Classes
  • Online Invoicing
  • Online Payments
  • Online Registration
  • Online Trainer
  • Parent Portal
  • Parent/Student Portal
  • Patient Communications
  • Patient Engagement
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Collection in the Field
  • Payment Processing
  • Payment Reminders
  • Payroll Management
  • Performance Metrics
  • Physician Management
  • Physician Scheduling
  • Point of Sale (POS)
  • Practice Management
  • Progress Notes
  • Progress Tracking
  • Project Billing
  • Promotions Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real-Time Chat
  • Real-time Scheduling
  • Records Management
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Referral Tracking
  • Reminders
  • Remittance Advice
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Resource Scheduling
  • SMS Marketing
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Scheduled Messaging
  • Scheduling
  • Score Tracking
  • Secure Data Storage
  • Secure Messaging
  • Segmentation
  • Self Payment
  • Self Service Portal
  • Shared Contacts
  • Single Provider Practice
  • Social Media Integration
  • Sport Coaching
  • Staff Management
  • Task Scheduling
  • Team Calendars
  • Team Management
  • Team Notes
  • Template Management
  • Territory Management
  • Third Party Integrations
  • Treatment Packages
  • Treatment Planning
  • Two-Way Audio & Video
  • Video Conferencing
  • Video Consultations
  • Website Integration
  • Workflow Management
  • Total features35
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Assessment Management
  • Attendance Tracking
  • Auto-Responders
  • Automated Responses
  • Automated Scheduling
  • Availability Management
  • Batch Processing
  • Bill Payment
  • Billing & Invoicing
  • Billing Portal
  • Booking Management
  • Business Card/Badge Scanning
  • Business Coaching
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Management
  • Candidate Profiles
  • Care Plan Management
  • Care Summaries
  • Case Management
  • Cataloging/Categorization
  • Claims Management
  • Claims Scrubbing
  • Class Management
  • Class Registration
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Clinical Notes
  • Code & Charge Entry
  • Collaboration Tools
  • Color Codes/Icons
  • Communication Management
  • Compliance Management
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Mobile App
  • Customer Service Analytics
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customization
  • Data Import/Export
  • Data Security
  • Document Management
  • Document Storage
  • Drip Campaigns
  • Dunning Management
  • EMR/EHR
  • Electronic Payments
  • Email Campaign Management
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Employee Management
  • Employee Scheduling
  • Enrollment Confirmation
  • Estimating
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Triggered Actions
  • Exercise Library
  • Expense Claims
  • FAQ
  • Facility Scheduling
  • Faculty/Staff Management
  • File Management
  • File Sharing
  • File Storage
  • File Transfer
  • For HVAC Companies
  • For Mac Devices
  • For Medical Purposes
  • For Physical Therapy
  • For Salons and Spas
  • For Startups
  • For iPad Devices
  • Gift Card Management
  • Group Registration
  • Group Scheduling
  • HIPAA Compliant
  • Healthcare Compliance
  • Hourly Billing
  • Image Library
  • In-person Trainer
  • Initial Assessments
  • Insurance Management
  • Intake Management
  • Interaction Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Job Scheduling
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lesson Notes
  • Life Coaching
  • List Management
  • Loyalty Program
  • Maintenance Scheduling
  • Marketing Automation
  • Mass Texting
  • Medical Billing
  • Member Management
  • Membership Management
  • Message Personalization
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Coupons
  • Mobile Optimized Emails
  • Mobile Payments
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • Nutrition Program
  • On Call Scheduling
  • One-to-One Messaging
  • Online Booking
  • Online Classes
  • Online Invoicing
  • Online Payments
  • Online Registration
  • Online Trainer
  • Parent Portal
  • Parent/Student Portal
  • Patient Communications
  • Patient Engagement
  • Patient Intake
  • Patient Management
  • Patient Portal
  • Patient Records Management
  • Patient Scheduling
  • Payment Collection in the Field
  • Payment Processing
  • Payment Reminders
  • Payroll Management
  • Performance Metrics
  • Physician Management
  • Physician Scheduling
  • Point of Sale (POS)
  • Practice Management
  • Progress Notes
  • Progress Tracking
  • Project Billing
  • Promotions Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real-Time Chat
  • Real-time Scheduling
  • Records Management
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Referral Tracking
  • Reminders
  • Remittance Advice
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Resource Scheduling
  • SMS Marketing
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Scheduled Messaging
  • Scheduling
  • Score Tracking
  • Secure Data Storage
  • Secure Messaging
  • Segmentation
  • Self Payment
  • Self Service Portal
  • Shared Contacts
  • Single Provider Practice
  • Social Media Integration
  • Sport Coaching
  • Staff Management
  • Task Scheduling
  • Team Calendars
  • Team Management
  • Team Notes
  • Template Management
  • Territory Management
  • Third Party Integrations
  • Treatment Packages
  • Treatment Planning
  • Two-Way Audio & Video
  • Video Conferencing
  • Video Consultations
  • Website Integration
  • Workflow Management

Integrations

  • Total integrations33
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrationsN/A
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk