Vend Pricing, Features, Reviews & Comparison of Alternatives

Vend

Run the world's best retail with Vend point-of-sale system.

4.3/5 (183 reviews)

Vend overview

Vend is the one POS system for retail success, from 1 store to 100+. It’s used by retailers of all types and sizes to create the ultimate customer experience, and manage sales, inventory, customers and more.

It’s fast, intuitive and works on any device, so you can focus on making your customers happy and not on your technology. Whether you’re on a Mac, PC or iPad, Vend’s responsive sell screen works beautifully and looks great. Vend works offline so you can continue selling even when the internet goes down. Vend automatically resyncs your sales once you’re back up online.

Vend works with a wide range of hardware. Simply plug in a network receipt printer, connect a barcode scanner, and you’re set. It might even work with printers, cash drawers & barcode scanners you already own.

*NEW* Customers can check into your store on their mobile phone and pay using their PayPal account. Reach over 100 million PayPal users and get to know your customers better.

Take a free 30-day trial of Vend today. No credit card required. No commitments.
www.vendhq.com

Pricing

Starting from
$99/month
Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Canada, Europe, United Kingdom

Supported languages

English
Vend screenshot: POS software, inventory management, ecommerce & customer loyalty5 ways Vend POS will transform your business.Vend screenshot: Sell in-store & on-the-go with Vend Register for iPadVend screenshot: Take the guesswork out of retail with Vend ReportingVend screenshot: Sell online with Vend EcommerceVend screenshot: Accept payments easily

Vend reviews

Value for money
Features
Ease of use
Customer support
  4.2
  4.1
  4.4
  4.2
Darrel Wood

Awesome POS system

Used daily for 2+ years
Reviewed 2018-10-10
Review Source: Capterra

Far fewer mistakes than previous POS system. Incredibly easy to learn, even for people frightened of computers. We also have a sister business that is totally different......but we're able to integrate our loyalty program using VEND, and it's easy for each business to personalize the system.I spent several months reviewing POS to replace our existing system---being cloud based and integrating with Shopify were absolute musts. I had narrowed it down to two, Vend being one. Since we are a non-profit they gave us a discount, which clinched the deal, but Vend also had acouple features we liked that the other one didn't. Once it was approved, I spent a month or so converting all of our products (about 3000), customers (over 3000) and vendors (a few hundred) into the new system, using CSV files, as well as changing the way departments and categories worked----much more closely to how we operate than our old system allowed. Five days after we went live, I went on a ten day vacation to Europe. All my employees said it was really easy to learn and navigate (and the few questions they had were quickly answered by their 24/7 help). They're are always making improvements and updates.

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Baldwin Cheng

A great POS for starters and less tech savvy customers

Used daily for 1-2 years
Reviewed 2018-09-16
Review Source: Software Advice

This POS system seems more like a stepping stone. It gets you through the door to start your business but once you grow out of the beginning step you will quickly find the system isn't reliable, lots of crucial functions are missing and worst their customer service is almost useless. Most of the time we file for a support ticket the customer service replies with typical troubleshoot issues that we clearly stated we've done before and waste our time and when it gets to an actual technician they don't know how to fix it. I highly suggest for someone starting to use it to get a feel of what system they will need for their future but not something you will stick with for a long time. Easy to use, has lots of functions that other software doesn't come with out of the box. A great start to get your business going. It looks clean and the UI is the nicest looking one so far we've seen. They have a free front display app for a second ipad so you can have a customer facing screen.

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James DiPilla

So easy to use, even my Grandma could use it.

Used daily for 6-12 months
Reviewed 2018-07-29
Review Source: Software Advice

love using Vend. Its simplicity allows for quick training of new employees of all technological experience. However, the best feature is the ability to use it during an internet outage. We had this happen a few times where the internet went out, yet we were still able to conduct transactions. With our old POS system, an internet outage meant we had to close until the internet was restored. With Vend, there was no wait. We were still able to process sales and didn’t lose money. However, the lack of Priority Phone Support, while we haven’t yet needed it, is a little disconcerting. Adding this to all of the plans would create a near-perfect system. absolutely love the ease of use of Vend. While I myself am rather technologically literate, some of my employees are not. However, because of how easy Vend is to use, they picked up on how to use it within an hour. I do also love the cloud services and their ability to keep running even through an internet outage. I did like that I had the ability to try out the product before purchasing. I realized within minutes that I preferred it so much more than my previous POS system. My favorite aspects are the value and price. You seem to get so much product at such a cheaper price than its competitors. I also liked that we could use our existing cash drawer and receipt printer with Vend. The loyalty dollars option is not something we currently use, but it is nice to know that we could always opt-in.

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Kristyn Kerivan

TERRIBLE Customer Service

Used daily for 1-2 years
Reviewed 2018-03-21
Review Source: Software Advice

I would never use this system if I were to open a business. I would look into other systems. Rain seems like it would be good, but need to do more research. Vend s HORRIBLE.It's easy for employees to search something. I Like how you can export the items to an excel sheet to count and then re-import.

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Tony Demeijer

A good start-up POS software solution through to multiple site or franchise-sized businesses.

Used daily for 2+ years
Reviewed 2017-10-11
Review Source: Software Advice

Suitable for start up to multiple site smaller businesses. Video and text tutorials are first rate to help start new staff and keep up with areas of growth, like how to do a store credit or introducing gift cards. Updates to features are added regularly. The front screen is easily understood and the ability to add preset SKU buttons to the screen or folders on the screen is easy. The adaptability of what we have as a cafe sell screen versus the boutique shop versus our department stores sell screens PC, iPad or mobile device usability.

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Vend pricing

Starting from
$99/month
Pricing options
Free trial
Subscription
View Pricing Plans

Free 30-day trial. No credit card required. No commitment.

Vend features

API
Customer Database

Activity Dashboard (158 other apps)
Activity Tracking (113 other apps)
Automatic Notifications (149 other apps)
Automatic Reminders (144 other apps)
CRM Integration (105 other apps)
Calendar Management (139 other apps)
Contact Database (103 other apps)
Custom Fields (121 other apps)
Customizable Branding (141 other apps)
Customizable Reporting (122 other apps)
Customizable Templates (121 other apps)
Data Import/Export (137 other apps)
Electronic Payments (110 other apps)
Email Integration (137 other apps)
Mobile Integration (114 other apps)
Reporting & Statistics (151 other apps)
Social Media Integration (121 other apps)
Third Party Integration (153 other apps)

Category Leaders ranking

Reviews
Integrations
Mobile
Functionality
Security

#10 in Point of Sale (POS)

View full ranking
47
13
13
7
14

GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.

Vend also features in these categories:

Additional information for Vend

Key features of Vend

  • Simple set up & free 30 day trial
  • Operates from any device with a web browser
  • Works with equipment you already own
  • iPad POS - free app from the App Store
  • Works offline
  • Products - Easily add, edit & remove products
  • Inventory - Simple purchase orders, transfers & stock-takes
  • Dashboard - Instant snapshot of all sales & products
  • Payments - Compatible with credit card & mobile payments
  • Customers - Track customers with flexible reporting tools
View All Features

Benefits

* Create memorable customer experiences and seamless sales in-store, online or on-the-go.
* Open an online store in minutes with Vend Ecommerce. Never oversell with seamless inventory syncing across all of your channels.
* Choose from the world’s leading providers for integrated payments, or stick with what you currently have. However your customers choose to pay, you can easily make the sale with Vend.
* Improve efficiency, automate your hardest jobs and gain visibility into your stock with Vend inventory management.
* Build your customer database and increase your customer loyalty with Vend.
* Take the guesswork out of retail with Vend reporting, and get actionable insights into your key numbers.
* Add-ons for every industry mean you can unlock the power of the cloud with Vend.