Vend Pricing, Features, Reviews & Comparison of Alternatives

Vend

Run the world's best retail with Vend point-of-sale system.

4.27/5 (212 reviews)

Vend overview

What is Vend?

Vend is the one POS system for retail success, from 1 store to 100+. It’s used by retailers of all types and sizes to create the ultimate customer experience, and manage sales, inventory, customers and more.

It’s fast, intuitive and works on any device, so you can focus on making your customers happy and not on your technology. Whether you’re on a Mac, PC or iPad, Vend’s responsive sell screen works beautifully and looks great. Vend works offline so you can continue selling even when the internet goes down. Vend automatically resyncs your sales once you’re back up online.

Vend works with a wide range of hardware. Simply plug in a network receipt printer, connect a barcode scanner, and you’re set. It might even work with printers, cash drawers & barcode scanners you already own.

*NEW* Customers can check into your store on their mobile phone and pay using their PayPal account. Reach over 100 million PayPal users and get to know your customers better.

Take a free 30-day trial of Vend today. No credit card required. No commitments.
www.vendhq.com

Pricing

Starting from
$99/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia

Supported languages

English
Vend screenshot: POS software, inventory management, ecommerce & customer loyalty5 ways Vend POS will transform your business.Vend screenshot: Sell in-store & on-the-go with Vend Register for iPadVend screenshot: Take the guesswork out of retail with Vend ReportingVend screenshot: Sell online with Vend EcommerceVend screenshot: Accept payments easily

Vend user reviews

Value for money
Features
Ease of use
Customer support
  4.2
  4.1
  4.4
  4.2
Daniel Pineda

After 2 Years Working with Vend, We are extremely satisfied. It has added value to our business.

Used daily for 2+ years
Reviewed 2018-06-05
Review Source: Capterra

Vend is a POS Platform that has helped us run our business smoothly. We love the ease of configuration and customization that is available. Looking forward to our growth expansion, we have concluded that we have made a right selection for a POS platform. It is a basically a Plug & Play installation for a new site with minor issues for a start up new store once you have your business running under Vend.

Pros
Pros: Intuitive interface. Most of our users are able to adapt in a few days. Reporting Structure is Good. We can replicate a site basically in few minutes. Only Online Software that actually complied with Regulatory Fiscal requirements with no additional customization. Cons: Which it could have more apps available for integration(Mobile Apps) and hospitality configurations. . Lack of Business Intelligence Interfaces.

Cons
Lack of application Integration with third parties. Even though I find Vend very functional, I would like to see vend have payments gateways integrated in our region or country (Honduras, Central America).

Response from Vend


Hey Daniel, appreciate you taking the time to leave a review of Vend. Great to hear that you are extremely satisfied with using Vend and that it's added value to your business. That is the type of feedback we love to hear from retailers! If you have any integration suggestions that you'd like to see please reach out to our team and let us know - your feedback is valuable to us. Best, Lucia (Vend's Community Manager)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Hines Kao - Operations Manager

I'm currently operating three locations, and Vend has been helpful so far

Used daily for 1-2 years
Reviewed 2018-06-12
Review Source: Capterra

The simplicity to set up the inventory does save our staff a lot of time. The integration for the receipt printer, payment terminal, and cash drawer is also pretty simple. And if you run into any issues, the customer supports were also quick to respond. If you are an entrepreneur who just opened shop, I'd recommend going with Vend.

Pros
It's simple to setup and if you have any questions, you can usually call customer supports who pick up pretty quickly. This product will help you conduct transactions, manage inventory, and set promotions. I'm sure there are more features, but those were the ones I mostly use, and so far I have not encountered any major issues.

Cons
I wish there were more options on payment services than just Vantiv. Also, since this is cloud base, it will take a while for all your products to sync. For instance, if you're uploading new product and plan to do a count, I'd suggest waiting about 5 minutes for the upload to be completed before setting up the inventory counts to be safe.

Response from Vend


Hey Hines, thanks for your detailed review of Vend POS! Great to hear that you've found Vend simple to set up and run, and that Vend is saving your staff time. In regards to payment services, Vend has a number of integrated payment options depending on your location. For example, in the USA, you can use Vantiv, Square or PayPal. For more information go to www.vendhq.com/tour/accept-payments. If you have any questions please don't hesitate to reach out. Best, Lucia (Vend's Community Manager)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Peter Day

Staff that enter in new stock items, are also be granted access to All your sales history

Used daily for 1-2 years
Reviewed 2017-02-21
Review Source: Capterra

We have been using Vend for 2 years in a retail shop. Cons; Beware Employers if you want your staff to enter in "new stock" no matter how junior they maybe they will be able to see all you sales history totals daily monthly, your financial health. Are you ok with that ? If you don't have many new stock items then that may be fine, but in my case we have new products monthly so all my staff get to see how the business is doing and they see the big amounts of money coming in leading to discussions and justifications about the expenses with union delegates. Would you as an employer really want that, all your sensitive business data out there for all who enter in new stock to see ?? Would you be ok with a competitor finding out you business health ? I,m not. !! Moving forward what I would like to see in Vend is a stock entry window, or a class just above general cashiers but, below managers for stock entry and stock management, creating new items etc. Well that is my only Con . (Pros) If that mentioned above is not a problem for you then the rest of Vend is great !!! Download it and try it out for free, see if it is for you . For me sadly, it's a deal breaker and after two years I'm looking for another POS solution.

Pros
Great easy to use systems on the front end, stable data base that despite having over 6,000 items with in it doesn't miss a beat. It professional looking. Elegantly handles discounts by either % or by dollar value. Great reports. Integrates well with Xero and my website.

Cons
Beware Employers, anyone who can enter in new stock will see everything, sales history, reports, you sensitive business data, your business health. Download load it try it for yourself. I have raised this with Vend, and my response back was "Is this really a problem?". For me it is.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 2/10

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Jim Woodley

Completely streamlined the way we do business

Used daily for 1-2 years
Reviewed 2018-07-10
Review Source: Capterra

Thorough reporting, cost effective, reduces our workload. Easier management of inventory.

Pros
I absolutely love the multi-store functionality of Vend. We used to have to create multiple transfers because our previous software was not cloud based and did not communicate between stores. It was a huge headache to manage two completely separate inventories. Vend solved this problem and cut our work load in half. Our inventory counts are now far more accurate and easy to facilitate. The interface is extremely user friendly, and new employees typically need very minimal training to become proficient completing transactions. The reporting is absolutely fantastic and thorough. The thorough reporting has allowed us to order product far more efficiently and accurately than before. The price is reasonable, the customer support is fantastic.

Cons
I really can't think of much negative to say about Vend. We have had a great experience with Vend, and all of the issues that we have had were successfully resolved in short order by the outstanding on-boarding and support teams.

Response from Vend


Hey Jim, thank you for your glowing review of Vend POS! We're delighted to hear that you're so pleased with Vend point of sale software and that you've had a great experience with our team. Have a wonderful day! Best, Lucia (Vend's Community Manager)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Lynda LeCompte

Very easy to set up, navigate and get customers checked out quickly

Used daily for 2+ years
Reviewed 2018-06-07
Review Source: Capterra

Being able to set up quickly, access from the cloud and use on multiple devices are jut some of the benefits to me.

Pros
The ease in setting up an online store and having the actual inventory be available is amazing. Being able to set if you want items available online or not is a plus, as being able to set a product with unlimited inventory so that it is still available to order online, even if you physically sell out of the item. This is great for quick to order in products.

Cons
It would be nice to have better integration between my POS system on the iPad, so that I could use a receipt printer and auto-cash drawer without using a PC setup.

Response from Vend


Hey Lynda, thank you for your review of Vend POS! Very happy to hear that you have found Vend so easy to use. If you need any assistance with your hardware setup please reach out to our support team. You can submit a ticket (or a feature request) anytime with this link here https://support.vendhq.com/hc/en-us/requests/new?ticket_form_id=1375. Thanks again! Best, Lucia (Vend's Community Manager)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Vend pricing

Starting from
$99/month
Pricing options
Subscription
Free trial
View Pricing Plans

Free 30-day trial. No credit card required. No commitment.

Vend features

API
Customer Database

Activity Dashboard (296 other apps)
Activity Tracking (203 other apps)
Automatic Notifications (239 other apps)
Calendar Management (210 other apps)
Contact Management (169 other apps)
Custom Fields (165 other apps)
Customizable Branding (253 other apps)
Customizable Reporting (188 other apps)
Customizable Templates (212 other apps)
Data Import/Export (228 other apps)
Electronic Payments (173 other apps)
Email Integration (224 other apps)
Real Time Data (157 other apps)
Reminders (210 other apps)
Reporting & Statistics (318 other apps)
Social Media Integration (202 other apps)
Surveys & Feedback (183 other apps)
Third Party Integration (301 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Vend

Key features of Vend

  • Simple set up & free 30 day trial
  • Operates from any device with a web browser
  • Works with equipment you already own
  • iPad POS - free app from the App Store
  • Works offline
  • Products - Easily add, edit & remove products
  • Inventory - Simple purchase orders, transfers & stock-takes
  • Dashboard - Instant snapshot of all sales & products
  • Payments - Compatible with credit card & mobile payments
  • Customers - Track customers with flexible reporting tools
View All Features

Benefits

* Create memorable customer experiences and seamless sales in-store, online or on-the-go.
* Open an online store in minutes with Vend Ecommerce. Never oversell with seamless inventory syncing across all of your channels.
* Choose from the world’s leading providers for integrated payments, or stick with what you currently have. However your customers choose to pay, you can easily make the sale with Vend.
* Improve efficiency, automate your hardest jobs and gain visibility into your stock with Vend inventory management.
* Build your customer database and increase your customer loyalty with Vend.
* Take the guesswork out of retail with Vend reporting, and get actionable insights into your key numbers.
* Add-ons for every industry mean you can unlock the power of the cloud with Vend.