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Vend vs Aloha Comparison

Overview

Vend is powerful POS software, inventory management, ecommerce & customer loyalty for retail. Sell in-store, online or on-the-go...

Aloha is a cloud-based EPOS solution designed to helps bars and restaurants manage their business lifecycles, from reservations...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$99/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

122

61

15

3

12

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

4.3

(55)

5

4

3

2

1

28

20

4

0

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
82%
would recommend this app

Pros

It makes running my shop fantastic. Love all the reporting capabilities as well.
From customer service stand point, they are an amazing company, they will try to accommodate and go above and beyond to help you.
Also I can customize my receipts with my logo and I also like that I can offer in store credit for returns or gift cards. Love the option to offer layaways.

Pros

They are just so easy to learn and use. So much so that I dare say it will still help you save money even if you are replacing an old, paid-off system that did get the job done (kind of).
The layout is nice and organized. The customer service is amazing as well.
I love how easy it is to set up the POS to completely mirror your menu, making it more user friendly for the staff.

Cons

Can’t change a payment method if you hit the wrong one causing issues at end of day. Has messed up inventory/costs 2-3 x and we lost our work.
Someone who does not know excel well he is in trouble unless he sells the same products forever. No manual provided so no employees cannot look up something they have never done before.
Main missing feature set is related to lack of insights over booking vs sales. Relevant to retailers that sell a lot of layby (advance booking of goods with a down payment), and we do.

Cons

The problem with this platform, is that because of its design, it can not keep up with regulatory or technological advancements.
Then they can only “escalate” which means it gets routed to another idiot in India who calls you back in a couple of days to tell you to reboot the system.
The only problem is with so many other options out there on the market Aloha has failed to lower their prices to be more competitive.
  • Vendor responds to reviews
  • Last review20 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features4
  • API
  • Activity Dashboard
  • Billing & Invoicing
  • Billing Rate Management
  • Communication Management
  • Cost Tracking
  • Credit Card Integration
  • Credit Card Processing
  • Customer Database
  • Discount Management
  • Electronic Payments
  • Email Marketing Management
  • Employee Management
  • Forecasting
  • Fraud Detection
  • Gift Card System
  • Inventory Management
  • Inventory Replenishment
  • Inventory Tracking
  • Loyalty Program
  • Monitoring
  • Multi-Channel Marketing
  • Order Management
  • Order Processing
  • Order Tracking
  • POS
  • Purchase Order Management
  • Real Time Reporting
  • Real Time Updates
  • Reservations Management
  • SMS Marketing Managment
  • Sales Forecasting
  • Sales Reporting
  • Status Reporting
  • Stock Management
  • Summary Reports
  • Supplier Management
  • Total features35
  • API
  • Activity Dashboard
  • Billing & Invoicing
  • Billing Rate Management
  • Communication Management
  • Cost Tracking
  • Credit Card Integration
  • Credit Card Processing
  • Customer Database
  • Discount Management
  • Electronic Payments
  • Email Marketing Management
  • Employee Management
  • Forecasting
  • Fraud Detection
  • Gift Card System
  • Inventory Management
  • Inventory Replenishment
  • Inventory Tracking
  • Loyalty Program
  • Monitoring
  • Multi-Channel Marketing
  • Order Management
  • Order Processing
  • Order Tracking
  • POS
  • Purchase Order Management
  • Real Time Reporting
  • Real Time Updates
  • Reservations Management
  • SMS Marketing Managment
  • Sales Forecasting
  • Sales Reporting
  • Status Reporting
  • Stock Management
  • Summary Reports
  • Supplier Management

Integrations

  • Total integrations50
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations5
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Vend vs. Aloha

See how Vend and Aloha stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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