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Vend vs Epos Now Comparison
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Overview
Vend is powerful POS software, inventory management, ecommerce & customer loyalty for retail. Sell in-store, online or on-the-go...
Epos Now is a cloud-based point of sale system which enables restaurant & retail businesses to control inventory as well...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Screenshots
Pricing
Starting from
$99.00/mo.month
- Free trial available
- No credit card required
- Free account
- Subscription based
Starting from
$39.00/mo.month
- Free trial available
- No credit card required
- Free account
- Subscription based
User reviews
4.3
5
4
3
2
1
122
60
15
3
12
- Value for money
- Ease of use
- Features
- Customer support
93%
would recommend this app4.1
5
4
3
2
1
157
26
21
10
33
- Value for money
- Ease of use
- Features
- Customer support
84%
would recommend this appPros
It makes running my shop fantastic. Love all the reporting capabilities as well.
From customer service stand point, they are an amazing company, they will try to accommodate and go above and beyond to help you.
Also I can customize my receipts with my logo and I also like that I can offer in store credit for returns or gift cards. Love the option to offer layaways.
Pros
Thank you so much for your help and I am so happy knowing I have their team available to assist me in the future.
We do think that this company was better than a lot of other options out there and for somebody else it could be better suited than it was for us.
I absolutely love Espos now. It has an amazing back office, tons of report options and very easy to use as a manager.
Cons
Can’t change a payment method if you hit the wrong one causing issues at end of day. Has messed up inventory/costs 2-3 x and we lost our work.
Someone who does not know excel well he is in trouble unless he sells the same products forever. No manual provided so no employees cannot look up something they have never done before.
Main missing feature set is related to lack of insights over booking vs sales. Relevant to retailers that sell a lot of layby (advance booking of goods with a down payment), and we do.
Cons
My place is in CA and they are in FL so it is very hard to schedule time for training. The other costs are outrageous.
We were escalated but then no one ever calls back and we figured out the issues on our own. I'm unable to figure out how to use the added features as most things are just set up as individual items.
Ve bought the integration with Shopify and this sync is not working either and they are blaming Shopify about this. No product or refund data to be synced during the day, nobody to reach for help.
Key features
- Total features4
- API
- Access Control
- Activity Dashboard
- Appointment Management
- Attendance Tracking
- Authentication
- Barcode Printing
- Barcode Scanning
- Barcode Support
- Billing & Invoicing
- Booking Management
- Clock In / Out
- Credit Card Processing
- Customer Accounts
- Customer Database
- Dashboard Creation
- Data Synchronization
- Data Visualization
- Discount Management
- Employee Management
- Gift Card System
- Inventory Management
- Inventory Tracking
- Invoice Management
- Loyalty Program
- Monitoring
- Multi-Location
- Offline Access
- Order Management
- Order Processing
- POS
- POS Integration
- Payroll Management
- Performance Reports
- Permission Management
- Product Catalog
- Promotions Management
- Purchase Order Management
- Purchasing Management
- Real Time Analytics
- Real Time Data
- Real Time Reporting
- Real Time Updates
- Receipt Management
- Reporting & Statistics
- Retail Inventory Management
- Returns Management
- Role-Based Permissions
- Sales Reporting
- Sales Tracking
- Stock Management
- Third Party Integration
- Time Clock
- Timesheets
- Transaction History
- User Management
- eCommerce Management
- Total features55
- API
- Access Control
- Activity Dashboard
- Appointment Management
- Attendance Tracking
- Authentication
- Barcode Printing
- Barcode Scanning
- Barcode Support
- Billing & Invoicing
- Booking Management
- Clock In / Out
- Credit Card Processing
- Customer Accounts
- Customer Database
- Dashboard Creation
- Data Synchronization
- Data Visualization
- Discount Management
- Employee Management
- Gift Card System
- Inventory Management
- Inventory Tracking
- Invoice Management
- Loyalty Program
- Monitoring
- Multi-Location
- Offline Access
- Order Management
- Order Processing
- POS
- POS Integration
- Payroll Management
- Performance Reports
- Permission Management
- Product Catalog
- Promotions Management
- Purchase Order Management
- Purchasing Management
- Real Time Analytics
- Real Time Data
- Real Time Reporting
- Real Time Updates
- Receipt Management
- Reporting & Statistics
- Retail Inventory Management
- Returns Management
- Role-Based Permissions
- Sales Reporting
- Sales Tracking
- Stock Management
- Third Party Integration
- Time Clock
- Timesheets
- Transaction History
- User Management
- eCommerce Management
Integrations
- Total integrations50
- Constant Contact
- Gmail
- Google Analytics
- Google Calendar
- HubSpot CRM
- HubSpot Marketing Hub
- Mailchimp
- Microsoft 365
- Microsoft Outlook
- PayPal
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Slack
- Stripe
- Wordpress
- Xero
- Zapier
- Zendesk
- Total integrations29
- Constant Contact
- Gmail
- Google Analytics
- Google Calendar
- HubSpot CRM
- HubSpot Marketing Hub
- Mailchimp
- Microsoft 365
- Microsoft Outlook
- PayPal
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Slack
- Stripe
- Wordpress
- Xero
- Zapier
- Zendesk
Security
- Encryption of sensitive data at rest
- HTTPS for all pages (web-based apps)
- Reports/alerts for security breaches
- Multifactor authentication options
- Customer data removed upon service cancellation
- Encryption of sensitive data at rest
- HTTPS for all pages (web-based apps)
- Reports/alerts for security breaches
- Multifactor authentication options
- Customer data removed upon service cancellation
Alternatives
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Vend vs. Epos Now
See how Vend and Epos Now stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.
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